I purchased a new Camaro ZL1 convertible from this dealership in Del Rio, TX and had it transported to me. The car arrived with pre-existing paint damage and rot that was never disclosed to me. I have contacted the dealership and supplied a quote from a local Chevrolet dealership to fix the damage to my “new” car that they sold me. I have not received a response to the quote I sent for the repairs. The Chevrolet quote was $3,000 to repair the damage of the “new” car that they sold to me.

Service staff and really everyone at this location was polite, helpful and provided frequent updates. Would recommend and will be returning

Took the truck from work to get a recall done and I got a quick turnaround with no hassle.

I have purchased several cars from here and always left satisfied with service they give you.They have fast service and most of all they make you feel important thanks to all the staff

A very nice place, very clean and a good service department

They have a guy in service named Eddie that was very helpful and knowledgeable. He answered our questions and he was very hospitable too.

I took my 2016 Corvette in for a yearly inspection. You are the only people I used to trust. Other inspector want to drive the car around the block where I cant see them. After a few moments I looked into the garage area to see the inspector on his cell phone leaning up against my car. This shows me total lack of respect for me. I am very proud of my Corvette which I worked very hard for. I hope the mechanics and inspectors show more respect in the future for other peoples vehicles.

Not that great, but pretty nice people. You need woman salesman, that might bring a softer, more friendlier zone to you so. Dont take this test the willing easy buddies, Not only I, but SE AAALLLLLL STILL LOVE YOU!!! UNTIL NEXT TIME FRIENDS:-D

Attentive n friendly, quick, job well done

Great car buying experience. Efficient staff made our purchase of a new ride as smooth as silk and hassle free. Well definitely return!!

I called and let them know I needed an oil change before going out of town and they made me an appointment before our trip even though it was our fault for waiting till last minute. Very friendly customer service made me feel very welcomed. I was very pleased and glad to know that there are people that go out of there way to satisfy a customer which isnt found in many business here in Del Rio definitely going back and will recommend to anyone.

Awesome service

Service department was excellent. They try to work with your schedule as much as they can. Ordered wheels & rims, they even caught pin holes in my first set of wheels. If your not in a hurry they will take care of your vehicle. Shot out to Cesar at the service department.😎

Hady truck fixed there .its ok

I went in with my mother in law this morning to get repairs on her Buick the customer service was great Danny the service manager was awesome he was very considerate and made sure we knew everything that was going on with the car and anything we needed he made sure he was there with us and talked to me as a person and not just another customer and found I was interested in a Cadillac and made sure to get me into the hands of Michael benacci, who again took extremely good care of me, he knew his product knowledge up and down on the Cadillac ATS V, your company has a great group of guys working with you and couldn’t have asked for a better expierence and today was a absolute pleasure to come in and actually expierence what the Buick gmc store really had to offer I will definitely be back to pick up a vehicle.

Danny and the rest of the crew are always so great and attentive to our needs. they bend over backwards to help us every single time.

I want to thank Johnny Joe Sanchez and Jerry Pruneda Service manager on always helping me when Im in service great guys to work with when you in service the best service I have had in years ....... Mario border genie says hello boys ! also Mel Rodriguez and Carlos Robles for always doing a great job selling the cars ask for them when you looking to buy a new chevy

We have always had a personalized service by the same salesman Mel Rodriguez and have been customers for 30 years.

Great service, great people. Diane really schooled us on our new truck.

Pete (Sales Manager) and Cesar (Salesman) were great. Pete was very patient as I attempted to deprive them of all profits on our truck. I was unsuccessful in that endeavor, but we ended up purchasing our 2017 GMC Sierra at a very satisfying price-point. Theyll have to pay the light bill with their next sale...The finance department was able to beat the already ridiculously low rate that our bank was offering. They even filled the fuel tank while preparing the truck for us. The assistance they provided made setting up the Onstar service a breeze.Everyone we dealt with was polite and professional. Well definately refer our friends and family to Brown in the future.Thanks for a pleasant purchasing experience!

Service and parts is ridiculous! I have to prove the car i drove up in is my car then I have to pay 3 times the amount to have a service issue taken care of? GMC won my business because of customer service, brown gmc does not represent GMC well. I will never have my car serviced in del rio.

Want to thank Mr Julio Delgado and Ms Itzel De La Fuente for going above and beyond to get me into my 2012 Chevy Equinox 10-27-16My boys and I truly thank you...we love our car..😍

Always great. Gonna miss Danny.

Awesome people! Awesome service!

Quick svc but left dirty foot print on my lower door panel and mats which are black.

They dont want to repair a vehicle - a repair thats covered under warranty - even after they talked to the manufacturer who told them so. Total ripoff.

Courteous service.

I have a 2016 silverado,with 13900, miles,I called the dealer BROWNAUTOMOTIVE. They DO NOT have anybody that can check my truck till monday, today is Saturday. My will not start.I think I will go with a RAM!

Took my car by and they would not work on my car with warranty. Service department, no good.

Thank you brown automotive and salesman Carlos Robles for helping my wife and I in getting the suv were always want, again thank you.

Customer service is awesome.

Friendly service

Great salesman.

More expensive than others.

Excellent service!!!!

Very pleasant

Service and quality

Great service

Helpful

Personalized attention, and speed in everything.

Need to be more professional

It is an expensive place