Over the top customer service! Went elsewhere with a rental car and they wouldn’t call the rental agency for payment. Came here and I was informed they would call the rental agency themselves and take payment over the phone. Easy easy.. I simply dripped it off and picked it up when it was ready... “no rush” I was told. They knew I was working and even accommodated that. Complete thumbs up for CS and honesty.

Great service as far as automobiles go, the owner is amazing explains whats going to be done with a positive friendly attitude...comfy couches too. However, the cleaning attendant could have been more pleasant she, unfortunately, rolled her eyes at me for laughing aloud at a TikTok I was watching via Bluetooth earpiece. If not for her negative vibe I would have given this location a 5-star rating.

Very knowledgeable and I feel they are trustworthy. The prices are reasonable

Excellent prices and very honest.

Fast service, reasonably priced, quality work

I got new tires for my trailer yesterday. After I got home, they realized they had put the OLD TIRES back on. Then, when they came to get the tires to switch them out, they didn’t bring any of their own tools, and the mechanic working on the trailer had to do it for them. Definitely will never come here again. I should’ve asked for a partial refund. Also, the tire busted the next day, so I’m replacing it again.

For $120 I had an oil change, rotate and balance, and one flat repair. $120! I even provided my own oil and filter. What should have been a 30 minute service took 1.5 HOURS due to incompetent technicians. This is coming from someone with experience as a tire technician. Furthermore they marked up my rins instead of the tire to resonate location and placement. I have never seen this before in all my experience with tires. I will not give Thimpson Tire any more business.

Customer service is exceptional ! They always go out of their way to get me in and out quickly

Brought in my vehicle for a tire patch...they got me in and out as quick as possible

Great tire and alignment shop. Super friendly and helpful staff. Highly recommend!

Thompson Tire is one of the most pleasant places in Del Rio! I came in with a tire with a slow leak. Immediately greeted. Tire being repaired within three minutes by a great mechanic. Repairs completed in less than 20 minutes. We love this place.

Great and fast service

Great people do good work

Stopped by in my truck to get the wheels aligned because they clearly were going bald on one side, but they were too lazy to even check it!!! Wouldnt recommend this place at all. Pls just save your money and your time.

Needed a balance and rotate and was quoted $89 at Goodyear and so I called Thompson. They did it for $40. Family run and owed. Was in and out in less than 30 minutes. Super friendly and nice as can be. Almost fell asleep on their comfy couches. I will be going back in the future.

Thompson tire , the best!

Overpriced and refused to repair my tire. They would sell me a new tire but said tire couldnt be repaired. I took it to another tire shop that repaired the tire with no problems. They lost all my business because of their greed.

Sweet little mom & pop tire shop. Great quick service with a smile. Having car/ tire trouble isnt as bad when you go here.

Great prices and fast service

Great service!

Fantastic, quick service & reasonable prices!

Solid service with competitive prices. Got tire patched after running over a screw. No issues.

Just fixing a flat, or getting your vehicle alignment done. Ladies this place is the best to get some unique shopping done. I like this place very much.

Great service, fair prices - I highly recommend Thompson Tire👍

Great service, people very Friendly

Family owned and operated. Good service

Excellent, they got us in immediately for a bad tire

Real good people!! Great service and a fair price

Always friendly fast service, they do a great job

Very friendly good service good quality

Good prices excellent service.😃

EDIT 12/29/2015;How is a Dodge D350 which is a dually truck OEM out of the factory a homemade? Your idiocy is unbelievable.You did NOT tell me at any point in time that it was the wrong size, nor did I ever ask for a lower tier or ply tire. You sold knowingly sold me a used tire which was the incorrect one and lie about it in person and online.Yokohama did not refund any costs of either tire whatsoever. If they did, you withheld the funds. Your story also doesnt match up. Yokohama would not refund a tire if the ply was incorrect, which you state it WAS. So, youre caught in your own lie there. I asked for my money back in a civil manner, you and presumably the co-owner had a terrible attitude suggesting we buy a brand new tire for ignorance on your part.If you make up some lies, please make sure your story matches and is consistent across the board before fabricating it. Although its pretty funny you think its a home made dually when the truck is made that way out of the factory. Being in the business 20 years, I would have thought youd know this, but cutting corners and taking no passion or integrity in your profession has its caveats I suppose.I hope Del Rio will realize the type of business and swindlers you are regardless of one mans opinion and terrible experience.Original Review:Absolutely repugnant experience.Lets start off by saying the owners have possibly the worst attitude Ive ever seen towards customers. They couldnt care less of your problems and anything and everything that may cost them money or point to a fault of their own, they accept ZERO liability for.I had bought a new set of tires from them and within a year the tire completely fell apart. I thought this may have been covered by warranty or by Yokohama itself, WRONG. Thompson infact sold me a lower-tier (ply) tire on my vehicle which also turned out to be USED when I bought it and they claimed it was BRAND NEW. I confronted them with irrefutable evidence on my claim from Yokohama directly and they refused to reimburse me for the cost or accept any responsibility. Not only that, they had absolutely awful attitude and zero professionalism in handling it.The tire in question blew out on the road and could have killed me, but I guess all they care about is cutting corners and selling USED tires of the wrong type. They did admit it was the wrong type, but failed to mention it when I barely bought it? Being tire experts and having an established business well over a decade, it would seem theyd know what type of tire to use on a vehicle, no? I guess not.So in summary, they cut corners, have very deceptive/unethical business practices, accept zero liability for errors on their part and have absolutely atrocious attitudes toward customers.I regret going to this business, wasted my money buying a new tire because of outright lies and incompetence and risked my life because this tire blew out while on the highway.

Very nice and quick service.

Best people . Good quick dune fast

Only place Ill take my Work Truck to get tires worked on or replaced ,staff Fast and Friendly

Always fast and do great work

Great people

Quick friendly professional service

Friendly staff accommodating and promp

Good service.

Although they didn’t have a good used tire to give me for a spare. They did have a new one and I have never been in and out so fast. Thanks for bailing out the Washingtonian.

Fast and prompt service!

Very efficient

Good and fast .

Fast and Friendly

Ok

Great service, and fast !!!

Very good thanks very many