I had a wonderful experience. Marc was really good to us. If you want a good company that you know will treat you fairly use summit. I know I never have to worry about them being not being fair. I trust them and they get the job done. Summit is my go to auto service.

This place has changed dramatically in the past year, and the front desk manager (Mark) has become incredibly rude, unprofessional, and unhelpful.Let me start by saying that I rarely write negative reviews and that I do so only when I feel the need to warn others.I brought my car in to have the A/C freon checked, because I noticed it wasnt as cold as before. Ive had my 2011 Honda Civic for 10 years, and Ive never added any freon.I get a call that my car is ready (no information on what was done or why). Mark charged me $118 to **remove freon** and change the cabin air filter. He never asked before doing any of these things, he just did them & charged me. When I called to ask him why freon was removed, he said that his tool said the freon was too high, but the tool could have been wrong. He was guessing when he removed the freon. I asked him if my cabin air filter looked bad, and he replied with, I dont know, I didnt see it. I dont have time to call every single customer about their car, just like doctors dont have time to call their patients. (False... my doctor always calls me & explains treatment options) He proceeded to tell me how cars are actually more complicated than the human body, and continued to compare himself to a medical doctor multiple times... still with no explanation as to why he Removed freon from my car without asking. In general he was just very rude and seemed annoyed with me, like I was bothering him with my stupidity. I didnt feel like I was taken seriously at all.EDIT: After reading my review, Mark had his assistant Sam (who is very nice by the way) call me to explain that he did not actually remove freon from my car. So... Im not sure what they actually did to my car, to be honest. In case Mark is reading this, let me iterate my concerns one more time: If youre not sure how to fix a customers car concern: 1) Call them & tell them youre not sure, but you have an idea that xyz *might* help, and you can do that for X dollars. 2) If the customer agrees to that, go ahead & perform the work & charge.What doesnt make sense is doing something to someones car without asking, giving them the bill, and when they ask you questions why they did xyz, you reply with I dont have an answer for you. Thats insane. Why did you do this to my car? I dont know Is this a prank show? I wish it were. Either way, I had a good laugh today, for the low price of $118.

Love it, Mark is a great guy always good customer service, the crew very good mechanics, everyone should take their car to Summit

The dealership told me my break pads were 3 mm. I learned from Summit that that was a lie. Summit could have replaced the brake pads anyway but chose not to because theyre honest.

After experiencing very erratic and hard to identify issues with my Honda, the professionals at Summit Auto found the exact root of the problem efficiently and in a precise manner that saved me both time and money. I would describe them as the Honda whisperers. Great service!

Love this place would not take my Land Cruiser anywhere else! Excellent work! Mr Mark is Super fantastic! Great prices!

Summit always provides great service and is very honest with regards to what needs to be fixed and maintained.

I have taken my car (2005 Toyota Matrix base model) to Summit twice now. Mark, Nikki in the office are great, personable and efficient. The service folks do a terrific job. I haven’t been “upcharged” or pressured for anything they didn’t believe was necessary. I am so thankful to have a trustworthy place to bring my old jalopy. They keep him running like a much younger car!! Check them out. They’re also close (0.7 miles) from MARTA so you can drop off and get to work. COVID19 reduced hours - 8 am to 5 pm Mon - Fri.

I just recently purchased my 2005 Volvo S40 and noticed a loud noise accompanied with violent bumping whenever I drove. It made my vehicle sit and drive in an unbearable way, so I looked up auto shops that serviced Volvos in the area since I just moved here in March. Everywhere couldnt see me for far out dates, and Summit told me to come in at 8 am the next day- so I did and they took me early, called me by noon giving me the diagnosis, and had me back in my car by 4:30 pm and all at a very reasonable price. My right rear wheel assembly was messed up and they were very honest and thorough with everything. This is now my go-to auto service shop. Highly recommend.

Supper Service. MAN.....If you own a foreign vehicle, bring it here, they will taken care of EVERYTHING

I pulled my front bumper off by turning around in a driveway and hitting a big rock. I was able to take my car in the next day even tho they were way busy. I waited 30-40 minutes while they fixed it and the cost was reasonable. They are my go-to car people

I was fortunate to have reached Marc at Summit Auto Service in Decatur with an oil leak. He was very honest and fair, a refreshing change from dealing with dealerships and some other body shops. I am so impressed with Marcs integrity that I will recommend him and Summit to anyone that asks. When I need help with my Honda again, I will absolutely return!

Super trust Marc’s team to tell it like it is. Great auto shop 💯💯💯

This place is the best place for your car repairs. They know every customer by name,which is very rare by todays standards.

I would give a 0 star but customer service was good.

Ive known Mark and his team for decades and a recent experience just made me so glad for their expertise, thoroughness and honesty. Theyll always make an effort to give you the best service at the lowest cost, and steer you away from unnecessary repairs. And theyll treat you with respect. Ive recommended their shop to many of my friends for those very reasons.

I havent had a regular mechanic shop for a while, but Ive found my new regular shop with Summit. They got my Scion with a failed transmission back up and going quickly at a price I felt comfortable with. They also warned me about some other potential issues with my vehicle without pressuring me. Honest, efficient and fair. Friendly and timely communication from the office. Recommended.

Always excellent and timely service

Great place for Toyota repairs. Very reliable.Brought my old Toyota Previa now my Sienna.

Been using them over 15 years only place I will use

Very professional and friendly staff. Tee was Auto tech that performed repairs on my 2008 Lexus. Work was done quickly and correctly for less than I expected. Tee topped off fluids something I was not expecting. Tee also warned me of a worn tire that needed to be replaced. This was not a tire that I was tracking as needing replacing. I highly recommend this Auto service center.

Marc and Jane are the best. I highly recommend them.

Not friendly when asking questions about services and I dont recommend.

I appreciated for the professional service and not being pressured into getting expensive work done, when it could wait a few extra months. Thanks guys!

Im writing on behalf of my experience as well as my boyfriends experience with Summit. A few weeks ago I called Summit for the first time to get a quote for a 100k mile inspection on my Toyota. The receptionist, Jane, was discourteous and impatient as I fumbled my way through trying to describe the service I needed for my car. After she eagerly ended the call with me, I called a different auto shop nearby and decided to take my car there instead, strictly because of their better phone etiquette.A couple weeks later the check engine light on my boyfriends new Kia lit up. Summit auto is the closest shop to our house, so I hesitantly read through the positive google reviews again to motivate myself to give them another try, out of convenience. I figured that maybe their receptionist was merely having a bad day when I called her previously.Unfortunately, either shes prone to having a bad day, or she is not trained to communicate professionally and amicably with customers. Every single phone call that my boyfriend endured with her through the 2 day course of his car being repaired was impolite, impatient, and more importantly uncommunicative. At one point, when my boyfriend called during one of his only work breaks to ask about his car, she audaciously cut him off saying Im really busy right now, I cant talk to you about this.The service itself was fine. The car is running well so we have no complaints with that but...Jane, you dont have to be nice. But please understand that there are many, many other auto shops in the area that are also extremely busy. And several of those busy shops are courteous to their customers, especially the customers who are spending hundreds and hundreds of dollars at your establishment. And the reality is that customers will go to where they can get both great service, and great attitude/communication.

The best place to get your vehicle repaired. They treat you like family..

Great work and is the best

I had a great experience with Summit Auto about a month ago. I had an issue with my Kia Sorento as I was traveling I-20, and was able to make it to this shop. Marc did a great job of keeping me informed and up to date on the progress. The mechanics and staff are very knowledgeable, competent and honest. I would highly recommend Summit Auto Service to anyone needing service on their vehicle

These guys are excellent.

I googled several places and felt comfortable with the reviews I read about this place so had my Celica towed to Summit. It would only stay running after being jumped for a few minutes. I assumed it was my alternator and even mentioned that to staff I spoke to. My battery was what was actually toast, which they replaced (they called for permission first) and after a test drive they determined thats all that needed to be done. They called me back w/ this info and I was delighted. I also mentioned I was burning oil and asked them to go forward with repairs on this too. They replaced my valve cover gasket along with spark plugs and my car is now running fantastic at a very reasonable price. The fact that they were honest/friendly/fast and only performed what needed to be done goes a LONG way with me, and others that come here, apparently. I will be sending friends who need work done here in a heartbeat. As long as I live in the Atlanta area, I will take my cars here for any work I cant do myself. Thank you Summit!! Best experienced Ive ever had with an auto repair shop, hands down.

I feel as if they are shady when I go in to get something fix there another problem that occurs .

I drive to Summit from 30 miles away to get a fair price, honest service, and a job well done 100% of the time for servicing all my family vehicles. Been coming for a few years now and will continue. Make Summit your only car service shop and you will not get screwed. These mechanics are always honest on their evaluation. Hard to find that anywhere. Keep up the great tradition guys!

4.5 Stars rounded up to 5. Ive been taking my cars here for years and they provide high quality repairs, honest service, and a very reasonable price. Due to this they are busy, so call ahead and make an appointment--I often have to wait a day or two.I dock a half-star because they are sometimes a bit abrupt. They are very busy, so I understand. The owner/managers are very nice people if you get to know them a bit.Overall, this is the place to go if you want reliable, honest, affordable repair for your car.

Ive been going here for a few years. First with a 1996 Honda Accord. Now with a 2000 Toyota Camry. Marc and Jane are straight shooters who dont try to sell anything. They only advise on what you need.Sometimes I make the mistake of trying to get cheaper repairs elsewhere, but often find myself going to Summit Auto to get them corrected. I just setup another appointment for that very same mistake. I wont be doing that again.To date, I havent had any recurring issues after having my car serviced here and I drive vehicles with high mileage. Its not easy to find fair and honest people these days. Summit Auto is one of the good guys!

I took my Toyota Tundra in to have the timing belt replaced. My truck still runs great and they did the replacement at about a third of the price than what the dealership quoted me. Great customer service too. If my truck ever has any issues Ill bring it here.

Summit Auto Service is the best Toyota repair shop I know of. We have a Scion and a Toyota and they have always treated them very well and at a fair price. They are experts with a number of different imports including Volvos. But since they are known for their Toyota service thats who we went to when we had a charcoal filter issue in the Scion that a Toyota dealer wanted over $700 to fix. They fixed it for less than half that and its worked fine ever since. If you have an import I highly recommend them.

The only mechanics that I trust. I drive from Memphis to have them work on my vehicle. Love this business!!!!

Excellent service.!! Jane, Mark & T have provided service for my Lexus, Toyota, Hyundai, for years.

Wife was stuck in Dekalb Farmers Market parking lot over an hour away from home. I called Mark and he was there in minutes. He troubleshot the car and was able to start it with the A/C turned off. We saved a lot of time and hassle! Thanks again!

Being a widow, I was dreading finding a new mechanic, normally my husband would have been there to suss out if we were getting ripped off. I do not know squat about cars, and I was afraid of taking my car just anywhere, because I just wouldnt know if they were being fair or not. I was referred to Summit Auto, and I couldnt be happier! They assessed my car quickly, told me what all was wrong, but then they told me further what was urgent, what could wait, etc. If you want a straight-up, reliable, honest mechanic, definitely take your car here.

First visit and will definitely go back for all maintenance and repair needs. Impressed by their transparency and quality of work. Reserve the right to upgrade to 5-stars after Ive had more interactions with them

Polite, professional staff. They were able to fix things that other mechanics were not able to. With auto repairs you get what you pay for, and this was money well spent.Thank you for getting my car back on the road!

I had a dead battery and it was pouring outside. I came into Summit around 3 pm and despite having a lot of scheduled repairs, they were kind enough to install a new battery for me. In addition, they restarted my radio and clock. Very nice folks.

My entire family goes to Summit for our car needs. The staff is very friendly and professional. The service is quick and done right. The prices are fair and the work is exceptional. Weve trusted their services for over 30 years.

First time having Car Serviced. They do great work and in a timely manner. No COMPLAINTS👍👍👍

I do not know if they are the cheapest repair shop around, but I do know that summit provides something that most repair shops do not: honest service. If they wanted, they could take advantage of me in few occasions. Instead they acted with integrity and fixed my problems without trying to over diagnose or push unnecessary repairs. Integrity and professionalism in a mechanic is hard to find, so far as I can tell I found it at summit. Keep up with the good work guys.

We were referred to Summit from a friend. We always had great service and our cars were serviced in a timely fashion. The staff would call and update me on the progress of the repairs. If I still lived in Atlanta, I would continue to get my cars serviced here.

Honest, reasonably priced and skilled mechanics. What more could you ask for?

Good, honest people who do excellent work at reasonable prices.

I have been having my car serviced at Summit auto for the past 25 years. They do a great job at a fair price, as well as teach me how to extend the life of my car. There were many times they could have taken advantage of my ignorance, but instead they showed me how to minimize expensive repairs and keep my car running well, It makes me feel good to see such a high level of honesty and integrity in an auto mechanic.

Honest Service at affordable prices.

I love this place when it come to fixing my car they always keep a smile on my face.. My favorite person is tee he rock😄

Great service and fair prices

Just moved from Decatur to OTP and I realized how much I had come to depend on Summit Auto being close to my old house. The folks there are honest, and will not charge you for repairs you dont need. I have comparison shopped for repairs on my car with other recommended repair shops and Summit always had the best plan of action for the best price in order to get my car back on the road. The kicker is that most of the time, the final price was lower than what I was quoted which is unheard of. On more than one occasion we thought there may be more problems than there actually was. I agreed to pay to fix everything and once they got into the car, they realized there were less problems than initially thought. An dishonest shop would go ahead and make the unnecessary repairs which Summit did not do. Ive got no problem recommending these guys.

I started coming here shortly after moving to Atlanta based on a recommendation and have been coming here ever since. The prices are reasonable and they always treat me with respect (as a woman, that has not been my experience at every auto shop).The first time I came here there was a problem with the brakes, and I asked (when I picked it up) if the problem had been caused by any type of driving or care. He replied, Its just old and wants to return to dust. Like all things it began as dust, and wants to return to dust.I came to get your car fixed, I stayed for the existential philosophy.

Took my saab there and they told me they couldnt figure out what the problem was. Well I did! It was a loose fuse that I found myself. Customer service was terrible. Will never go back there again.

Weve been getting our cars serviced here for about 10 years and find them to be trustworthy, honest, know what they are doing, they are reliable and friendly.

Edit/update: I usually dont bother updating a review, but I wanted to make sure that my singular experience wasnt just luckily catching Summit on an unusually good day. A trustworthy mechanic can be hard to find, after all. Im happy to report they are consistently fantastic. I went here again for a not-so-small mystery leak, which turned out to be power steering fluid, and the power steering rack had to be repaired. Once again, Jane was a boss in getting me scheduled and letting me know the outcome, while the mechanics were great in finding the least expensive solution to a legitimate problem. They went the extra mile looking for used parts and getting my rustbucket of a car (its from New England) successfully disassembled to replace as few parts as possible. Ive read some reviews saying Jane isnt friendly, but I actually like and respect her no nonsense approach. Perhaps that makes me likewise unfriendly in how much eternal pleasantries drive me up a wall, but I feel like Summit respects that everyones time is valuable.Original review: I own a Subaru Forester and needed some scheduled maintenance plus a repair of my driver window. I first asked Stivers Subaru for a quote while I already there taking care of a recall notice. I was quoted about $1500 for what I needed. Considering the largest cost was the scheduled preventative maintenance, I was completely flabbergasted. I even considered, however fleetingly, that maybe I should just sell my car because it was insane that this would cost roughly 25+% of my cars current total value.I came across Summit because it was highly recommended by my neighbors. I gave them a call, said what I needed, and Jane replied Yeah, thats an expensive one. I cringed, but then she quoted me about $500 for the service. The window would be a mystery until they looked at it. It turned out to be a broken motor and they had to order the part, but all in, it cost me $750 dollars. Yeah, thats literally half of Stivers.Im not sure if Stivers uses gold-plated unicorn-crafted parts or what, but Im overjoyed with the service I received at Summit. Jane was always informative in telling me what was going on with my car and she managed to do so without either inflating everything to seem dire (ie. expensive) or being condescending. The after-hours dropbox for keys was incredibly convenient so I didnt have to beat morning traffic to get my car there. The receipt was itemized and in plain language to tell me exactly what was done. The shop was an easy walk from the Avondale MARTA station so I could pick it up right after work. This was the most painless experience I could have asked for. Ill definitely be a returning customer.

Rude customer service. Do better

Great work, reasonably priced. Nice people.

Dont let their terrible phone etiquette scare you away. These folks are the bees knees! I have never been so happy with an auto service company in my life. Btw, they dont talk like that in person. Face to face they are perfectly polite, not sure what causes the diffrence. ANYWHO...Their repairs are lightning fast, done correctly, and so cheep you would swear they are saints. They dont work weekends, which is a bummer; but hey, everyone needs time off! Just be aware that they only service asian car brands.

I own a Lexus and Ive been having my car serviced at Summit for many years the price is very reasonable in comparison to other places in Atlanta and the customer service is excellent. I wouldnt take my vehicle anywhere but Summit.

Love this place. Theyve always provided top-grade work, wont recommend unnecessary repairs, and are great to work with. Our go-to mechanics for all of our auto service needs.

I was treated unprofessionally.SB 225 - Motor Vehicle Repair Act - GA Code.Refused to give me a written quote for charges of more than $50 and tried to charge me more than 10% and $50 more than the quote.Tried to charge me $143 more than quoted amount for no additional work; actually minus my tire rotation. I was treated impolitely and blamed while issue brought up. Timeframe of car repair was also not respected. Phone interaction was very poor; they owed me a refund. When I called them I was again treated very disrespectfully.

Very fast (1 day for an axle replacement), well-priced, and friendly. Im very pleased with the service.

Had a brake job done here. The price was reasonable and it seems like they did a good job at it, but I didnt like the fact that they had a problem with me getting an update on progress. I called after three hours of dropping off and no one picked up after ringing in twice. So I waited one hour later and the owner picks up. He complains about not being able to hear me when I go to see what was up, but some how the receptionist could when I called her that same morning. Suspicious behavior on their part. This isnt the type of shop to do same day service, its probably best just to it leave it with them (for oil changes, brakes, routine maintenance) and pickup tomorrow, if youre ok with that sort of thing. They seem a bit slower than most.

I dont know these guys, but have to say popping up on Google when anyone looks for Summit Racing hasnt hurt business at all has it? Im dying here..lolol.

Ive been taking my car to Summit for years and I have always been happy with the service.

I have been using Summit Auto since I move to the Atlanta area, I think so much of the quality of service that Marc, Jane and all the staff offer. These folks are as important to me as my Emory doctors, when your car is sick call on Summit Auto.Yesterday when I picked up my Volvo and it was due a regular service and I mentioned to Jane all the symptoms I was experience since the last visit. She called me later in the day and gave me the the sad news that I needed major A/C repairs and a new compressor. I drive older cars and my 2003 Volvo has 126,000 miles on it. I wouldnt be comfortable driving an older car with high mileage without Summits expert repair and service so nearby.After I picked up my car I decided I needed to give Summit a High 5 (five stars) after all Summit is the only auto repair I used basically since 1995. I had a new notebook that I was also experimenting with and I was using the Google Maps to locate my regular business, etc.Well I was typing a little kudos in the comment box underneath the stars and I submitted a One Star salute to Summit, I tried to undue and could not seem to figure out to navigate the notebook.I drive older cars and I should keep my paws off the new notebooks, ipads, and smartphones. So today Im on the older desktop with a keyboard so I can correct my one star Galaxy 4 Tab mistake.

Trustworthy, consistent and timely.

Fast friendly service.

Best and most fair & reasonable mechanic in ATL!!!

Good mechanics who do honest work

Excellent service. Specializing in foreign cars.

Top service and reliability for car servicing

They really took care of me and my Volvo. I will be returning soon.

The owner is rude and he over charges I will never use themHis price was higher then the dealer and took 2 weeks to attempt aRepair after I had to take it to the dealer to get it fixed right

Honestly good service

If you are price checking for a ballpark figure of repairs, do not call them. They do not realize that when an individual calls in for an idea of price, thats really a job interview.

Always friendly, honest and helpful

They do great work!!!

Excellent Service!

Never went

They respect their word

Auto shop that is pricey but fair

Good people!

Very friendly