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Shifferly Automotive Inc
704 N 13th St, Decatur, IN 46733, United States
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De
Review №1

Fantastic buying experience. Matt Shifferly was extremely helpful and insightful answering the many questions we had. No hassle, no pressure, and straight forward answers. I would absolutely recommend stopping by Shifferly the next time you need to purchase a car, van, or truck. I will definetly make them my first stop the next time Im looking.

Mi
Review №2

This has been the best SUV buying experience i have ever had they are all so nice, answered all of my questions, and anything that needed fixed on the SUV they sold me they fixed it!

To
Review №3

Even though they were closed I really the fact that they leave vehicles unlocked so I could browse.

Ja
Review №4

Happy people and great service

ke
Review №5

Great place to do business they have been in business for half a century for a reason.nice people

Ja
Review №6

The salesman was very informative on the vehicles that I looked at.

Ni
Review №7

The Shifferlys make car buying a pleasant experience. They are so helpful and honest about your choices. I highly recommend!

Ja
Review №8

I have nothing but good comments about Shifferly Automotive Inc. I purchased my first car from them when they were Shifferly Doge/Jeep. I was impressed by their attention to detail, friendly sales people, and knowledge. I have since purchased another vehicle from Shifferly Automotive Inc. and experienced the same attention, friendly sales and knowledge of all vehicles offered. My husband has also purchased a truck from them and had the same experiences that I have had. The sales people are not pushy and do not demand an answer on the spot. If you are looking for a specific vehicle, they are more than willing to search for it. I appreciate an honest, hometown business who will stand behind their product and vehicles. Wonderful to do business with.

Su
Review №9

Amazing group of people!!! They go out of their way to help you! Above & beyond exceptional customer service! They let you know every detail of the whole transaction & don’t sneak in other costs. It’s great to know they are 100% honest & trustworthy people. Best place around to buy a vehicle!

Je
Review №10

I have bought 2 different things from from them over the years the latest was a 2018 Jeep Wrangler. Everything from start to end was 5 star. They gave me a fair and honest trade in price and a great sale price. I am sure we will buy from them again.

gr
Review №11

Integrity and honesty at its finest! As a business owner myself the crew at Shifferly Automotive comes highly recommended. I live in Wisconsin and found a truck at Shifferly that met our company needs. I called Matt and he answered every question that I asked and he also provided great pictures so that I knew the exact condition of this truck before I traveled 6 hours to see this vehicle in person. The transaction could not have went any smoother. He picked me up from a 1/2 hour from their dealership. I then looked the truck over it was exactly as he described. The paperwork went smoothly and the price was exactly what we agreed upon. The truck was detailed and cleaned very professionally. I was back on my way to Wisconsin in no time. Dont hesitate to give them a call on your next vehicle purchase. Shifferly automotive is a family business that does things the right way and treats their customers with respect! I could not be happier with their dealership and my Ram 1500 eco diesel purchase!

Ta
Review №12

Shifferlys has always been the best with customer service. I know I can count on any of their sales staff to answer any of my questions.

St
Review №13

I have purchased 3 vehicles from Shifferlys in the past 4 or 5 years. They treated me the same when I came to look at the least expensive vehicle on their lot as they did when I came to spend considerably more money. It is nice to know they value my business no matter what I buy. I had a small issue with squeaky brakes just after I got my Jeep, and they got it in and fixed me up right away! We are more than happy with our purchases!

Er
Review №14

Matt is so professional and he gave me a good price for my car for a trade in that was more than fair! He was super helpful and the process of buying a car became easy! Recommended highly!!

Ca
Review №15

Weve never had a better experience when purchasing a vehicle. There are no loop holes or tricks thrown at you during the buying process. I was shocked how quickly we were able to complete the details of the sale. Fast, fair, honest service!

Vi
Review №16

Its been three weeks now since I bought my Toyota Rav4 from Shifferly--this place is great! I wound up visiting Shifferly three times total, getting help from both Mitch and Mike.Never once did I feel like they tried to shove a sale onto me, and they were exceptional and honest about the car I was looking at. They even put some work into my car prior to buying which made a world of difference--these guys work to meet you where youre at. The sales process with them was painless. I cant recommend them enough!

Ja
Review №17

My husband and I have bought 3 vehicles from shifferly. I loved the customer service. Everyone at the dealership has always been so informative and helpful with all of our questions. The service area has been excellent as well! We get all of our vehicles serviced at Shifferly and will continue to for years to come!

Ch
Review №18

My wife and I have purchased 3 used vehicles from Shifferly Auto over the years. Honest as they come. If there has been any issues with the vehicles, they are taken care of. Easy to work with. I would recommend them any day.

Ju
Review №19

Weve taken our vehicles to Shifferlys for years for service. They are reasonably priced, honest,friendly, hometown feel. WE were very happy to buy our car from them last summer, we know they will take care of all our needs. We recommend Shifferlys to everyone!

To
Review №20

We just purchased a Chevy Traverse from Shifferlys and couldnt be happier with the experience. Everyone there is friendly, knowledgeable and treat you like family. We will be back for our next one!!

Ja
Review №21

What a great experience! The fastest and most efficient car buying experience. Everyone in the building was helpful and made sure I was satisfied. Highly recommend them.

Ry
Review №22

My wife and I purchased a used truck from here in April 2020. Sales staff was friendly and courteous throughout the purchase. Two weeks after the purchase, I had a service question about the truck - and the service department was also professional and friendly. This was our first purchase from this dealership - and will plan to return.

Ba
Review №23

Gordy Custer, the mechanic alway does an exceptional job on our vehicle!

al
Review №24

Bought my 2014 ram in 2016 not 1 problem. They are family owned and operated and always willing to help you with your needs and wants

Ri
Review №25

We have bought our last 4 vehicles from there and will not go anywhere else. Theyve always treated us well and even found vehicles we wanted for us when it wasnt on their lot! I compared prices at other places on our last vehicle and it was 1200 cheaper at Shifferly Automotive with 900 less miles and more options.

Mi
Review №26

Very prompt and professional with the service of my vehicle. Very helpful and friendly. Highly recommend them!

to
Review №27

Great service. We have purchased several vehicles over the years. They have never disappointed.

Sh
Review №28

We have dealt with Shifferlys for over 50 years and never had a problem with anything . We have bought all our vehicles from them and the service is great. The Shifferlys are courteous and friendly. We couldn’t ask for a better place to service or buy our vehicles

Co
Review №29

Great people to work with.

Jo
Review №30

Very nice people. Always there to help. I wouldnt go anywhere else. They are on top of everything.

Su
Review №31

Our first experience with this dealership was awesome in every way. Matt and the other family members we met were super friendly and helpful and didnt try to pressure or hurry us even though it was close to closing time. When we decided to purchase a used truck they went out of their way to make sure we were completely satisfied.

Ba
Review №32

Always has been a great job done @

sa
Review №33

Worst experience we had in 30+ years of business.Bought a vehicle from this dealer for our business - we provided ALL of our government certificates , tax ID, business license , insurance, ID - EVERYTHING.They decided that the bank certified check we sent them is a fake and a fraud, staff was extremely rude including the General Manager Mike who hang up the phone in my face twice when I contacted him , we had to involve our local police department to get back our fake Certified bank check - BEWARE BEWARE bunch of liars and thieves.

Ji
Review №34

They are always very helpful.

Je
Review №35

Mitch made it fast & easy for us plus a wonderful buy, Thank you Shifferly Automotive.

Ja
Review №36

I have traded 3 vehicles with this dealership and they were great to deal with each and every time. I highly recommend making the drive.

Ji
Review №37

We have dealt with Shifferly automotive for many years. Great vehicles at great prices and the staff are first class and treat you like family.

Ji
Review №38

Definitely the place to find late model vehicles. Full friendly service.

An
Review №39

My wife was happy with the way she was treated when she bought a Jeep here.

Ki
Review №40

Very nice,bought 2 cars from them .they were very nice

Sa
Review №41

Great place to buy a vehicle from their and great people to talk to and great service. I hardly recommend going to them for a new vehicle.

Ch
Review №42

Gordy& his mechanics are awesome& fast quality repair!

Ma
Review №43

Great people! Excellent service!

Th
Review №44

As always Shifferly’s are great people to deal with.

Ma
Review №45

Friendly, knowledgeable staff. Reasonable rates. Best dealership in town. Trustworthy.

Ba
Review №46

Bought our 2nd car from here. Hubby is still driving his that we bought 5 years ago. Best and friendlies service of anywhere. We always use their service department for routine maintenance and any other service needs. Just the best all around!

Jo
Review №47

Friendly and knowledgeable. I always recommend Shifferly Auto.

Ni
Review №48

Purchased my wifes mini-van from Mitch. Very honest and great to deal with. Highly recommended!

Th
Review №49

Went in for a scheduled oil change. Fast, friendly service!! Wouldnt go anywhere else!! Everyone is AWESOME!!

An
Review №50

Test drove a van right before they closed on a Saturday and told them yes would like to buy it they said great come in Monday to sign. Called Monday and emailed them to get a time to be there and they said sorry someone just bought that van. Not very good customer service at all.

ba
Review №51

Great place. Would highly recommend. was in and out with no hassle. Car was clean and ready to go.

Jo
Review №52

A service department second to none! NEVER a problem with sales or service for anyone in my family buying from the Shifferly family since way back in the 70s!!

Na
Review №53

On a long road trip thru the area, our Dodge Sprinter developed a problem with the drivers side windshield wiper arm. Gordy, in the service department checked it out. Turned out to be a very minor issue, easily remedied with a quick turn off a wrench. We were back on the road in less than 10 mins. Thank you Gordy!

Ne
Review №54

Yes we did buy from you the car and we have a signed bill of sale from you , you are a liar, a thief - WE NEEDED TO INVOLVE THE POLICE TO GET OUR MONEY BACK, so we didnt buy from the car right ? Customers BEWARE BEWARE BEWARE

Ma
Review №55

Great cars excellent staff. I recommend Shifferly Dealership if are in the market for a new car,

Ja
Review №56

Best place to buy a vehicle! Excellent service and great staff!

bo
Review №57

Great had a couple trucks I could be interested in

Ch
Review №58

Very nice salesman. He had a lot of good advice and knowledge.

Du
Review №59

Great service. Nice selection of used vehicles.

Jo
Review №60

No one came out to talk to us..b

Da
Review №61

Always treated like GOLD!!! Highly recommended!!! I didnt go any place else!

Je
Review №62

Great people, no pressure!

Ri
Review №63

Bunch of thieves ,Extremely rude, especially the GM Mike, horrible experience,BEWARE BEWARE BEWARE !!!

Ti
Review №64

Great service and prices.

ke
Review №65

Great to do business with!

Lu
Review №66

Fantastic to work with.

Je
Review №67

AMAZING PEOPLE FOR SURE ❤❤❤❤

ad
Review №68

The best.

Do
Review №69

Great selection of new and used Jeeps!

to
Review №70

Quality, value, service with a smile

ma
Review №71

Great place to buy a car

Lo
Review №72

Love my car

an
Review №73

Always good.

Ro
Review №74

Family ran business

Mi
Review №75

Great service

Ch
Review №76

Great service

Jo
Review №77

Local dealer

Information
23 Photos
77 Comments
4.7 Rating
  • Address:704 N 13th St, Decatur, IN 46733, United States
  • Site:http://www.shifferlyauto.com/
  • Phone:+1 260-724-4443
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Car service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–5pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
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