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Mr. Transmission
5727 Covington Hwy, Decatur, GA 30035, United States
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Le
Review №1

Preface: I just had my engine repaired by another repair shop and it was running beautifully until out of nowhere, after having made a complete stop at a stop sign, my car would not move forward upon acceleration. Needless to say I was disheartened because the car was out of the shop for a little more than 2 weeks and a brand new problem surfaced. Of course I called the shop who completed my engine repairs and I told them what happened. They remembered me and revealed a fact that they didnt share with me when they were repairing the engine: they pulled some transmission codes, but because they dont work on transmissions, there was nothing that they could do outside of repairing my engine. I was dumbfounded! My feeling was that they could have told me about the transmission error codes so I could get it fixed at another shop. Of course I told them that. I guess they felt a little guilty because when I called them back, after having researched the transmission error codes they gave me, I asked them if they could check my transmission oil because I needed to know its condition. I could tell that they didnt want to, but they agreed to do it (it turned out that the oil was black as tar) but they didnt charge me for checking the oil.. So I knew exactly what was wrong with my transmission by knowing the error codes and the condition of the oil. I wasnt operating in the dark. I was armed with knowledge and I was happy about that.My point for the preface is the following:I knew exactly what was wrong with my cars transmission when I took it to Mr. Transmission unbeknownst to them, and I basically wanted to see how Mr. Transmission would treat me in terms of being straightforward and honest about my required repairs. I must say that they were 100% honest in terms of what my issues were; they told me what my trouble codes were and what it meant and what they needed to do to fix it. Everything they said correlated with what I researched so I know that they were telling me the truth. I was very pleased to know that they were honest and trustworthy. In terms of the cost of the repair, it fell within the range that I was able to ascertain as fair based on my research, albeit on the high side--but hey, quality cost and it was well worth it because I knew I could trust them. And so far, my car is running like it did back in the day when it was so fresh and clean! I can honestly say, they do good work and most IMPORTANTLY they are TRUSTWORTHY!Thank you (I believe your names are Derek and Ed--Im not really sure) for restoring my faith in mechanics and fixing my car. Hopefully, I wont have a car note for at least another year and a half to two years!

DW
Review №2

Im genuinely pleased with this establishment. Hesitated for about 2 months getting my check engine light off but had to give in. Mr. D was very pleasant to work with. Let me know exactly what was wrong and got it done. Reasonably priced and the turn around time was bearable. Thanks so much for getting me back on the road...LEGALLY!!😁

La
Review №3

Referred here by the warranty company and was a lil skeptical at 1st when I first saw the parking lot but the man inside was very professional helped me understand everything that was going on before and after my car was repaired. I would recommend this place to anyone who asks! Thank you running again like new (wheel bearing and hub)

Ch
Review №4

I was told about this place by my body AJ and all I can say is, i should have gone sooner.After being screwed over on a transmission job by another place I took my 2007 Yukon Denali XL into the shop and I spoke with Dee and this is the second vehicle that I have entrusted them with, both with very favorable results. I would definitely recommend them to everyone

Co
Review №5

Its the best mr. Transmission good work

jo
Review №6

They got my Gen 3 Explorer transmission back up and running. Price was good. They completed the work quickly, and there were no unexpected charges. Will do business with them again.

Im
Review №7

Scott took care of my Cadillac that went in for a transfer case replacement. He was patient with my warranty company and his repair work was awesome!! I highly recommend them for any transmission work. Thank you Scott, for the great service!Lewis

Da
Review №8

Great work reasonable prices but no parking space

Se
Review №9

The customer service was great they explained everything they did and fix my problem I would recommend anybody to them if I need them again I wouldnt think twice thanks again guys.

Ka
Review №10

I only gave them a one because I couldnt leave a review with zero. Very unprofessional. Took a year 1/2 for me to get my land rover back. Then it was weathered, water damage all in it. Its going to cost me more to get her back right then it cost for him to put the transmission in. Gee Brown.

Ty
Review №11

Great Service reasonable prices

Ch
Review №12

Super unprofessional My transmission went out 5 months after I got it rebuilt from them. I am warning you not to go here. They just told me they will not honor the one year warranty because of electrical code I sent them from before they repaired it. When I told them to fix everything in the rebuilt. However I just got someone to come and scan it again and the code is not on there. Basically the previous owners did some work on it and those codes were never cleared out. We paid 2400 for a rebuilt just to get it back with knocks and now not working. I agree with the other reviews not women friendly. Try to intimidate women talk down to women and railroad women. I will be pursuing a legal case against them like today. On not only the shop but Mr. Transmission as well. Pls contact me if you had issues with this shop as well [email protected]

Sa
Review №13

Very shady and unprofessional my car spent more time in their shop then on the road! DO NOT let them touch your car!!

Co
Review №14

Good customer service 💯👍🏾

Br
Review №15

Dee was wonderful. Checked my transmission. Topped it off and did not charge me.

fe
Review №16

Dee and staff are amazing. These guys know exactly what they are doing. They have repaired my car several times not just a transmission shop, but a car care shop. They are kind and affordable. I recommend them to everyone. I will not take my care anywhere else.

Te
Review №17

I had an excellent experience at mr.transmission, staff very knowledgeable and professional. Will refer friends and family to this establishment, Dee and Ed professionalism Awesome! Kudos!

Ba
Review №18

Good Shop they get the Job done and customer service is everything. Like visiting family. Prices are good to.

Ja
Review №19

Dee provided excellent service. They are busy though, so it might take a minute. They fix your car right and people know it.

Cl
Review №20

I am thoroughly pleased with the quality of service and the professionalism I received at this establishment! Dee was outstanding, and the other gentlemen working there were courteous and amazing as well. Id recommend this Mr. Transmission to anyone with transmission woes. I received prompt, welcoming service from the time I walked into the office until I waited in the sunshine for a young man to direct me to my vehicle! If I could offer more stars, I would! Kudos and thank you, Dee!

Do
Review №21

Mr. Transmission on covington highway is a scam. They work is terrible. A headache from beginning to end. Do not go.

S
Review №22

AWESOME SERVICE & WILL BE BACK!!!

Fr
Review №23

It was andbis the worst

Ja
Review №24

Great service and great people are a hard find. When you have both is should be acknowledged and appreciated. I spoke with Mr. Ed Glover and asked him if he could please look at my car for me specifically the code. I was a little hesitant considering the cost for transmissions and all the parts.He assured me who would look at and get back to me. When he did get back he told me that he cleaned the Sigmoid something or another and reset the code and would drive it to see if the code stayed off. It did and I was good to get my Emissions test. The good news is he did not charge me at all.Ed Glover is honest and his service impeccable. I am thankful to him and Mr. Transmission. I will definitely recommend them to other family and friends.Customer Satisfaction is Key in a service oriented industry. Its what keeps customers coming back and bringing more customers in.Thank you Mr. Transmission and Thank you Ed Glover.

R.
Review №25

Quick and professional service!

Ty
Review №26

Great job! Found and fixed a problem with our can that no one could .

St
Review №27

I shouldve chose the roswell location. This location is awfully slow and the customer service is horrible.

ga
Review №28

Plso far so good

Ba
Review №29

This shop and the Covington ga shop Are both in cahoots with one another, as they do not rebuild your transmission, they put in a junkyard transmission and give you a one year warranty on it as that is what the junkyard gives them!! BEWARE & STAY AWAY!!!

Ta
Review №30

Excellent service. The mechanics are very knowledgeable and friendly. The only down side is calling in. It is hard to get to the right person on the phone for they are very busy and the phone transfer has a lots of down time

La
Review №31

Dee is the best ever He did a fantastic job working with our Warranty company. I would recommend this company to anyone who wants the job done right

Me
Review №32

Disappointed to say the least. Had a very hard time obtaining a pricing quote for transmission rebuild, then finally after having my father call, we were provided a quote with pricing but it had not been idemized.Dropped my vehicle off for transmission rebuild .. when I picked my vehicle up the transmission work was complete but my drive train linkage was off as well as my front end alignment, initially both were completely fine and aligned. I took my vehicle back and the personnel tried to explain to me that my drive train linkage is an issue in the make and model, which is not true. I did not have any issues until they rebuilt my transmission. Secondly, my front end alignment was perfect when I droooed it off, literally just had an alignment with Ford weeks prior to. Not sure why the alignment was adjusted during a rebuild service. Either way, after spending thousands of dollars here I am still left to repair my front end and drive train. Ridiculous! Needless to say, my car does not even drive the same let alone feel safe leaving this shop.

Ta
Review №33

They did a great job on my Nissan transmission at a very reasonable price.

Hi
Review №34

Great Job .My transmission work was flawless. You cant ask for much more . Dee promised me it would be right and it was. Thanks you got my business from now on..

Bi
Review №35

Had my brakes done here. Very professional!! I was in and out, good service! Will definitely come back and also will recommend to my friends and family.

Qu
Review №36

They is bad lost my power steering hose did hook my power steering line had a bad experience

Ja
Review №37

A rare find in the auto mechanics field. This place is the most scrupulous auto mechanic I have ever encountered. I came with 2 potential sources of an oil leak. 1 is an easily accessible fix (the oil pan), and the other requires the removal of the trans-axle. The mechanic looked at the bottom and top of the engine, felt quite sure that the leak was only around the oil pan and recommended just addressing the obvious leak source and then seeing what if any other point was leaking. Most other mechanics would have gone for the big fix. Instead, this mechanic is only doing what is required rather than the shotgun/what ever might be happening, which in turn makes for a long term customer. They even put a 90 day guarantee on the oil pan gasket. I will return to this Mr. Transmission in the future.

Sh
Review №38

I dumped 4000 into my Chevy Tahoe trying to figure out why it was making a clunking noise. I change the engine, thermostat, radiator and timing. The car still ticked. I was driving by Mr. Transmission and I just stopped, poured my frustration out to the mechanic and without hesitation he got inside my vehicle, drove it, performed different checks and diagnosed the vehicle. I really appreciated his help.. Thank you Mr. Transmission

Mr
Review №39

Absolutely horrible, unprofessional, and poor quality of work. My transmission was rebuilt and not even a year later it has to be rebuilt again. Not only did I give them a second opportunity with my second car but they failed completely on this one as well. Stay as far away as possible for your own good.

Ca
Review №40

I left from Loganville to go have a fun day with my daughter. Was supposed to meet at Peachtree City. I got going down the road and my truck started acting funny. I was advised at Advanced Aito parts to take it down the rd to Mr Transmission. I’d recently had my radiator replaced and apparently they failed to put transmission fluid in it. My transmission is now shot. I wasn’t able to get it fixed there I inched home going 20-30 miles an hour.But I am just so thankful and appreciative of the men that helped me in the office. They put fluid in it and were very nice and helpful. Would definitely recommend this place. Thank you

St
Review №41

Being in Ga. for less than 4months was scary when some bootleg mechanic Conroy charged me over $400 to fix my car; didnt actually fix it but damaged it more by causing my transmission to line to stick....took it to Mr. Transmission and believe it or not he hooked up the line and sent me on my way(FREE OF CHARGE!!!! It was one of those days where it was Devine intervention-get with these guys because its a million:1 crooks out here in GA.

Fr
Review №42

These guys are not women friendly. I took my truck there and they told me I would need a transmission,I took it to another shop and they fixed the problem and added transmission fluid and the truck is running great.

D
Review №43

Great service and to any negative posters normally on time paying customers get great results.

Ga
Review №44

No diagnostic test $1400 crazy

de
Review №45

My coworker recommended Mr. Transmission for a transmission for my daughters car. Very professional and affordable service.

Pr
Review №46

I could not ask for a more professional and efficient company.....took my Nissan for a brake and rotor replacement and surprisingly got a fair price and very excellent quality of work. I definitely recommend Mr Transmission on Covington Hwy in Decatur, GA.

Pa
Review №47

Wow! I had an emergency! As a Real Estate Broker my car is my means of earning income. I could not move forward (or reverse) and Mr. Transmission had me back in business in no time! I thank God for Mr. Transmission!

ro
Review №48

Great experience, Dee saved me a good deal of money compared to the quotes I received.

De
Review №49

Great work on my car.. i would highly recommend them to my friends...

Jo
Review №50

I took my van to Mr transmission to fix and so far everything is ok and itsrunning good

Al
Review №51

ED give great service to his clients.

De
Review №52

Very nice. Clean rest room.

gl
Review №53

I had the worst experience ever I took my Acrua MDX to get my transmission rebuild and they did a Good job but once they finished it was making a loud noise and I was told I had to get a wheel pump that was another $200 ok so I did that and once that was fix I now have two lights on my check engine and my HM4 now they telling me its my computer trip witch is another 200+ but Im not taking it back there I think they make it so you have to keep coming back Im very upset at this point so if your a lady make sure you have a man to go with you

Ha
Review №54

If you need great service at great prices then look no further. Mr. Transmission is the place.

Ja
Review №55

Some guy named Dee was supposed to call me in a few minutes and left on a Saturday - now my car is stuck there until Tuesday after Memorial day. What a bunch of clowns.

Fa
Review №56

I Dont know what to make of this Company, took a car to set the Computer,they said Transmission was damage internally,Dont know who to believe,have pay out a large Sum of Money

Br
Review №57

Im a repeat customer

Do
Review №58

Great service

sp
Review №59

Filmed a documentary there

Gr
Review №60

They scrapped my car for me I didnt need a tow

AN
Review №61

Honest and friendly.

Sa
Review №62

I Little pricey but they will fix your car.

BW
Review №63

They got my car.

wi
Review №64

Always Excellent 👍👍👍👍

Al
Review №65

Amazing

Xa
Review №66

Dee is the man

Ch
Review №67

Take to long

ki
Review №68

Great!!

vi
Review №69

Great service

St
Review №70

Outstanding

Information
23 Photos
70 Comments
4 Rating
  • Address:5727 Covington Hwy, Decatur, GA 30035, United States
  • Site:https://www.decatursouthmrtransmission.com/?utm_source=google&utm_medium=organic&utm_campaign=gmbwebsite
  • Phone:+1 678-802-9929
Categories
  • Transmission shop
  • Auto radiator repair service
  • Auto repair shop
  • Auto tune up service
  • Towing service
Working hours
  • Monday:8:30am–6:30pm
  • Tuesday:8:30am–6:30pm
  • Wednesday:8:30am–6:30pm
  • Thursday:8:30am–2pm
  • Friday:Closed
  • Saturday:8:30am–6:30pm
  • Sunday:8:30am–6:30pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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