user
Gearheadz Automotive Repair, LLC
3114 Emory St NW, Covington, GA 30014, United States
Appearance
Gearheadz Automotive Repair, LLC

Comments
da
Review №1

I had had work done on my sons car by a friend, thinking that it would reduce my chances of being dealt with dishonesty...BIG MISTAKE!The friend was marginally competent, difficult to nail down as to when the repairs could be done and rarely answered calls or texts, during and after the process.After trying to get a new problem diagnosed, and having the feeling that I was getting the runaround, I went to Marcus at Gearheadz.They diagnosed the problem in 20 minutes (bad plug wires). At a cost of half of what the friend quoted to put the car on the machine (after he was unable to figure it out, just from general experience over the course of 20 days.)Marcus and crew had the car cranking right up and running smoothly within the hour!Currently, Gearheadz is re-doing work the friend had done on a near-complete A/C system replacement. The new system only lasted one season. But I am confident that the Gearheadz job will last a lifetime.Marcus guarantees it, and I trust his workmanship; but much more important than that...I Trust his Character.

Ba
Review №2

The guys at Gear-heads are amazing. They figured out what was wrong with my Xterra & fixed it. They are knowledgeable & affordable. They have my business for all future vehicle repairs.

R
Review №3

I had my transfer case replaced by the mechanics at Gearheadz, I must say the service was excellent, Miss Michelle kept me updated on my trucks progress,and everything was done in two days as promised. Thanks again,you guys are awesome.

St
Review №4

GearHeadz are the best! They had me in and out timely and efficiently. The mechanics are honest and the facility is very nice. Highly recommend to anyone needing car repairs!

De
Review №5

The whole entire staff was very very nice! Marcus helped get everything fixed on my truck and made sure that it was done right without breaking the bank! Also, Paige was the absolute best. Thank y’all.🖤

As
Review №6

They are very friendly reliable. They know what they are doing when it comes to vehicles.

Pa
Review №7

I needed my lower control arms worked on. They got it done and helped me with a financial planVery honest and hard working. Marcus is the kindest with the biggest heart. He has helped so many people. Awesome place. Highly recommend

Ni
Review №8

Very helpful and knowledgeable mechanics. Receptionist is nice and well mannered. I appreciate the awesome service they provided.

Ce
Review №9

Marcus went out of his way to help us when our truck broke down while traveling. He did a fantastic job and got our truck running quickly and efficiently, so we could get back on the road with only a minor delay. All of this was done at a very fair price. Phenomenal customer service, I would reccomend this place to everyone who needs their vehicle fixed.

Ja
Review №10

Very honest and hard working. They even offered me $5 off oil changes. Great place to take your car to. The shop is friendly and has that home feeling of mom and pop shop. Best place around

A
Review №11

I had taken my car to affordable tires on three occasion only to be told it was my tires I was referred to GHA I ask them to test drive my car 🚗 they told me what the problem was and guaranteed that I would not have the problem after I leave today Ive been driving my car for a few days now and all that shakiness I had upon breaking was gone I hope it would continue to work Im very pleased with the resultsThank you.

Ki
Review №12

Thank you Mr. Matthews, from West Newton Elementary School, for the referral. Thank you Barry, Gillian, and Marcus for outstanding service.

Ta
Review №13

Been calling for 2 days with no answer and you can’t leave a voicemail because the mailbox is full. I just wanted a quote on a repair

Ju
Review №14

Everyone there is really nice patience and respectful. They do very good work. I would recommend you go there if your having car problems. Good prices.

mo
Review №15

Marcus is the best! He took great care of my Escape and I would recommend him for any of your car needs!!

Ja
Review №16

Good people Marcus and Page had them put a engine in my truck has been running great no issues always shot me straight and worked with me on the price appreciate it

La
Review №17

My boyfriend and I searched all over Covington for an auto repair shop that can help with what we needed. No luck. We were finally referred to Gearheadz. Let me just say this. Marcus is one of the most patient people ever. He’s also very knowledgeable. This was no regular auto issue. The socket was stuck on the lug nut on the wheel and Jesus himself couldn’t get it off. Marcus pulled out every tool he had. The works. Came up with idea after idea on how to get the job done. He never gave up. He never got frustrated. He literally tried Everything till he got it done. Gearheadz has definitely gained a customer. The atmosphere is welcoming and you will definitely be satisfied with the service. Thanks again Marcus!

Ji
Review №18

This is the absolute best place for any repairs. I will never be taking my car anywhere else!

Sa
Review №19

They are very hard working, and had my car done within an hour. Best price around, super sweet and friendly. Highly recommend this place for all your automotive needs.

S
Review №20

Best shop in town, theyre very affordable and the mechanics are very knowledgeable when it comes to working on cars. Paige at the front desk is awesome and its just overall a great shop. I will definitely be returning.

We
Review №21

Honest and good prices. They aren’t trying to rob you like some mechanics. They were recommended to me by several and I will now recommend them to my family and friends. Friendly and very helpful. Thanks for all your help.Update- We have now used Gearheadz twice and I would leave another 5 star review if I could. Thanks!

NI
Review №22

This shop calls other shops and asks UNETHICAL questions about how to do a job, what to charge, and asks for CONFIDENTIAL customer INFORMATION. Thats VERY dishonest. REPLY TO THE REPLY BELOW: I sent you a message to the cell number you advertise online with recorded documentation of the incident. I hope to hear from you soon so a positive resolution can be reached regarding this negative situation. Attached is a photo of the caller ID with time and date. The caller had information that probably only your company would have. If the person who handles these reviews is also the person who made the call, this condition of denial and cover up may be a serious problem. THANK YOU FOR YOUR TIME and I look forward to your response to recording of the call. Hopefully someone just needs guidance and a lesson in ETHICS. *** Additon to review: I still have not received a reply to the recording of the UNETHICAL, INSULTING, and DISHONEST phone call. I am now even more sure that the person responsible for responding to this review is the same person who made the mistake of behaving in such an UNETHICAL manner. Please post your email so that I may send you more complete documentation of the DISHONEST actions you and/or your company committed. UPDATE: Still no reply to the recording of the UNETHICAL and ABUSIVE and DISHONEST phone call which indicates that the administrator for these reviews is the guilty party. UPDATE 1011020 GEARHEADZ IS STILL EVASIVE AND WILL NOT PROVIDE AN EMAIL FOR A POSITIVE RESOLUTION!! UPDATE TO THE REVIEW 03-15-21: STILL NO RESPONSE OR JUSTIFICATION FOR THE UNETHICAL BEHAVIOR!!

Ha
Review №23

They go above and beyond to find out the issue and to fix it, Im very pleased with this place. Customer service very friendly and would help to resolve issue .

Ma
Review №24

Really good service, quick turn around times and great people. Will definitely be coming back for all my truck maintenance.

Tr
Review №25

I’ve used gearheadz twice and both times the customer service and work was excellent. They were transparent about the work needed on the vehicle and the pricing. I will definitely use them in the future

Do
Review №26

Marcus is the best....so professional, friendly and the best service ever.Got me back to rolling!They are my go to for all auto needs!

Er
Review №27

Marcus appears to be genuinely honest person. Good people.

la
Review №28

Marcus the mechanic appeared to be on the up & up however my exhaust pump they put in was not installed properly. I had to keep going back & forth with the work conducted. Paige the his unprofessional assistant does not know how to follow up & conduct front office matters without steppng outside her boundaries & harrassing the customer over an $85 balance that was scheduled to come out of my account. However apparently the companys work ethics & management are hurting for money. That they do piss poor services.LaWanda

St
Review №29

So I decided to put in a search for some work I needed around my area around 10 pm at night on a Friday. Also, after doing that I seen a few places, however I was trying to find the closest location, and no I am not having car issues like that, I have a chevelle that needs tuned and a few other things.Out of nowhere I get a email response from Mark, he asked me what’s going on. He actually answered all of my questions. Everything sounded great until I put in the address which is only 20 miles away. I just wanted to find a great shop 5 miles away.As I did more research on Gearheads and thought about how Mark was the only one that reached out to me. So, long story short, my car is getting towed 20 miles to Gearheads, and no my car is not broken, I just rather use my roadside assistance to deliver my precious baby instead of driving it out there. The best thing about it is that I can drive it 20 miles home all tuned up 💨

sh
Review №30

Awesome service and great prices! Also, great time management, it didn’t take long at all. I’m impressed and will definitely be going back!

Br
Review №31

Id like to point out that I owe much respect to the owner. In a time of need he fixed my truck, and it was no easy, simple fix, but offered me the best price any shop could offer by a long shot. The owner is a very honest,fair, dependable, generous dude. He even reached out to me just about everyday while my truck was being worked on with updates on where and what was being done to fix the issue. Id reccomend this auto mechanic shop to anyone. If your looking for someone to fix what the problem is, and not shoot you a load of bull and try to run up a bill with dishonesty, instead fix the issue and offer the very best price, then this is the place to be, as to these guys are professional, honest, dependable and make everyone a priority. Id like to thank Marcus, because theres not many shops out here that operate on the honest, professional, hard working level that these guys do. Got my good word and trust anyday

Th
Review №32

They showed up on time and performed their work in a professional, efficient manner at a very reasonable cost! Would recommend them to anyone!

Ky
Review №33

Very professional, took wonderful care of my 5.3 Tahoe. Thanks Marcus!

No
Review №34

These guys are the real deal!! Helpful, professional, and affordable. Hard to find good help these days but these guys are an exception! Definitely recommend!!

Sc
Review №35

Marcus: Lets think about this for a sec, Customer. Why would somebody put a guarantee on a box? Hmmm, very interesting.Customer: Go on, Im listening.Marcus: Heres the way I see it, Customer. Guy puts a fancy guarantee on a box cause he wants you to feel all warm and toasty inside.Customer: Yeah, makes a man feel good.Marcus: Course it does. Why shouldnt it? Ya figure you put that little box under your pillow at night, the Guarantee Fairy might come by and leave a quarter, am I right?Customer: Whats your point?Marcus: The point is, how do you know the fairy isnt a crazy glue sniffer? Building model airplanes says the little fairy; well, were not buying it. He sneaks into your house once, thats all it takes. The next thing you know, theres money missing off the dresser, and your daughters knocked up. I seen it a hundred times.Customer: But why do they put a guarantee on the box?Marcus: Because they know all they sold ya was a guaranteed piece of poop. Thats all it is, isnt it? Hey, if you want me to take a dump in a box and mark it guaranteed, I will. I got spare time. But for now, for your customers sake, for your daughters sake, ya might wanna think about buying a quality product from me.Customer: Okay, Ill buy from you.

ke
Review №36

Marcus and Terry were very efficient and professional when my vehicle was in need of repair. Marcus was very fair and informative of what needed to done. Very pleasant, I will not hesitate to use these guys in the future

Ce
Review №37

Great customer service.. reasonable prices.. They resolved and fixed the problem quickly and I was back in my car the next day. I will definitely continue doing business with them and recommend this shop to anyone wanting to do business with genuine and honest people.

Ca
Review №38

Took my car to Marcus for an oil change and a tune up and I paid just a little more than what another place wanted me to pay just for the tune up. Great friendly service, and fast. I’ll definitely be going back for any other needs for my car.

Ja
Review №39

Every nice people i will go back to them for repair now on

Ro
Review №40

This was my first time with gearheadz and i pain on going back for all my car needs. They were fast and i was having a hard time with cash and they made ut affordable. Thanks. And everyone was great..but tony fixed my brake s.great job.

Da
Review №41

Dont go anywhere else in Covington GA! This place is the truth! I appreciate them for taking care of my elderly mothers auto issues with no bias and no bs!

Ta
Review №42

Very very very good shop. I would recommend this shop to anyone that’s looking for a mechanic they can trust

Pe
Review №43

It is GREAT to find an honest auto mechanic shop! Marcus and his crew were outstanding, honest, and went the extra mile to get my old car back on the road. Thanks!

We
Review №44

My husband is not the easiest consumer to gain approval from. We had not one but two vehicles that need servicing rather urgently. And Gearheadz was recommended to him by the car dealership that we purchased our daughter’s vehicle from as their service mechanic for their vehicles.From the first time we took the vehicle over there, we established such a great rapport with Teri, he was just nice he answered every question and he let us know that he was not the manager/owner, but he would be sure to relay what we from the first time we took the vehicle over there, we established such a great rapport with Terry, he was just nice he answered every question and he let us know that he was not the manager/owner, but he would be sure to relay our inquiries to the owner.Marcus Autry is such a great guy! Not only is he the owner of Gearheadz, but he himself is also an ASE certified mechanic and can do the work! And a great job he and Terry did. They did superior work, it didn’t take long, and their work is guaranteed. And their prices far surpass any around the local Covington area.Marcus runs a company that still drives on honesty, affordable pricing, quality service, and excellent customer service!Being a woman, I always equated good quality mechanics with only being at dealership service facilities. And my husband was so frustrated that I always wanted our vehicles to be serviced by the dealer. Not that I got my way, but he wanted me to at least understand that there were excellent mechanics out there and you didn’t have to pay dealership cost to get quality warrantied service.My husband and Gearheadz made a believer out of me!Highly recommend them and will definitely be patronizing their business again!

Pr
Review №45

Great place

ci
Review №46

Love these guys!! Dropped in to see how much it would be to replace my back brakes, because a co-worker had used them to do her brakes. Being a delivery driver, my vehicle is my living. They were, by far, the cheapest quote I got, so went ahead and scheduled and Marcus went ahead and ordered the parts. Once they got the brakes off, they discovered that I was gonna need to replace the drums as well. A little more than what I was expecting to pay that night, but it had to be done. They stayed until after 8, and I still paid less than what everyone else quoted just for shoes. These guys will be my go-to mechanics from here on. Thanks guys!!!!

Er
Review №47

Had a problem with my headlights purchased a car from CARMAR..Marcus and terry are amazing guys!! Great customer service and everything...!!I HIGHLY RECOMMEND THIS SHOP!!! Very polite and professional and most of all HONEST!!! Any car problems you may have give them a chance great small business and very knowledgeable on cars!!Thanks guys!! ERIC BSPORTS BARBER SHOP COVINGTON!!

Mi
Review №48

This is just the 2nd time Marcus has worked on our veh, but when he tells you he is gonna get something done, he does. Thanks Marcus for getting Marlin back on the road so fast. Marlin and Christy Linthicum

El
Review №49

I love them they are honest and really sweet. I will be coming back to them and I recommend everyone to try them. I can not thank yall enough for yalls help with my Nissan.

We
Review №50

These guys are AMAZING.. They are down to earth and have awesome hospitality.. I recommend these guys to EVERYBODY..

De
Review №51

They are the best took two vechicles down there and they fix them in no time the pricing is great and the people are friendly i will be coming back for sure i appreciate your fast and friendly service

Wi
Review №52

Quick and quality work. I got great results, at a competitive price, all while supporting local business! 10/10

Yu
Review №53

Need a fix for my shifter and they got it done in less than an hour.

Gi
Review №54

The owner is more than efficient when it comes to his customer care and the quality of the work done in the facility! Prices are half of what you’d find anywhere in Covington or Conyers.

Jo
Review №55

Charged me more than the agreed quote

Ru
Review №56

Great prices, great work. I wouldn’t take my vehicles anywhere else.

Da
Review №57

Honest, friendly, and work you can trust.

My
Review №58

Good service

Em
Review №59

Helpful mechanics, great work.

Ja
Review №60

Excellent service

We
Review №61

Fantastic service!

To
Review №62

Very friendly, found my new mechanic

Ro
Review №63

Great

Information
24 Photos
63 Comments
4.8 Rating
  • Address:3114 Emory St NW, Covington, GA 30014, United States
  • Phone:+1 470-444-1447
Categories
  • Auto repair shop
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations