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Mercedes-Benz of Easton
4300 Morse Crossing, Columbus, OH 43219, United States
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Av
Review №1

The service I received at this particular location was nothing short of impeccable. The salesman I worked with, Credo Bizimana was superb! Credo was very knowledgeable on the vehicles at the dealership and made my shopping experience pleasant. The customer service that I received was one of a kind and I will truly value that! The environment was clean and the process went very smooth! I am very excited to be apart of the Mercedes Benz family! Thank you for such a great experience. Credo, you rock!

Pa
Review №2

This was my first time taking our 4x4 Sprinter van in for service and I was extremely impressed with Mercedes-Benz of Easton. The person that greeted me was pleasant & Andy & team were pleasant to deal with & explain things to me clearly. The lounge room, snacks, & coffee/tea station were the added bonus. Thanks guys!

Jo
Review №3

Our experience at Mercedes-Benz of Easton was nothing short of exceptional, and our sales associate Jessie DeAngelis made us feel like family from the moment we arrived. Her main goal was ensuring we had a positive experience, and she did whatever possible to answer our questions and make us happy. She was exactly the sales associate we needed in order to make the commitment. Buying a Mercedes was a once in a lifetime purchase for my husband and me, and Jessie made it a once in a lifetime adventure! We look forward to seeing her soon. 😊

Ju
Review №4

Special thanks to Marcus for taking exceptional care of me during my visit to Mercedes Easton. He was knowledgeable, patient, transparent and showed grace under pressure to put together a deal I would be happy with. I highly recommend him.

Sk
Review №5

Mercedes-Benz of Easton is the best dealership we’ve ever been to! Spencer in the service department goes above and beyond every single time we need a service call. He takes the time to follow up post service and can always fit us in when needed. We also love working with Eric in sales. Congratulations to such an amazing team! Highly recommend this place of business

Th
Review №6

Service department is attentive & great especially Andy (Sprinter service) and Jessy (1st floor sales). The entire dealership is very responsive & do exceptional work. When/if you decide to “wait” the waiting area is second to none. All employees are attentive and ensure customers have a positive experience. I will not go to any other dealership in the Columbus Ohio area for service on our vehicle Trust/service/value is everything! 👍👍

Cn
Review №7

We didnt plan to buy a car today...were just looking! Marcus Miller came out and introduced himself and it was the instant connect for me! He was personable, he worked hard without making it seem like work; it was a fun transaction--the best car-buying experience Ive ever had. Everyone, and I mean everyone--at this dealership offered assistance, spoke in passing and made us feel welcome. You will not be disappointed if you consider this location to buy a quality vehicle. Thank you Marcus, you are definitely appreciated! Thank you MB of Easton, I am proud to be a part of the MB family! You guys ROCK!!!

Va
Review №8

I had an amazing time purchasing my first Mercedes Benz from Marcus Miller. Everyone was very happy to see me visit the dealership and tried to assist in any way they could. I recommend this dealership and anyone you come in contact with. ; )

Jo
Review №9

Eric Gray was so helpful and knowledge and I was greeted by two other sales managers who stopped in to say hello and make sure I was taken care of. The facility is beautiful! And the newly remodeled service section outstanding!

Ka
Review №10

What a beautiful dealership with such generous and assisting people! I had the pleasure of working with Marcus and am beyond impressed with his service! I recommend that anyone looking for a Mercedes go see Marcus, for not only a wonderful car but great overall experience!!!!! Thanks Marcus!

Ho
Review №11

Best service I’ve ever experienced at a dealership. They were able to schedule me in quickly. My advisor Chris cared about the repairs of my vehicle as if it were his own. He was extremely timely with response to all questions I had, as well as updates he had. The service team sent me videos of repairs in real time as they were finished. Couldn’t ask for more. Mercedes Benz of Easton is the best! Thanks again Chris :)

Su
Review №12

I just purchased a GLS450 from Mercedes Benz Easton. Marcus Miller made the sale and all the paperwork flawless. Thank you so much Marcus for being so kind and knowledgeable. Will be back (but not for a while 🤗). Again thank you Bill and Suzette Crawford with Crawford Mechanical.

Se
Review №13

Ive been to a few Mercedes dealerships and Mercedes-Benz of Easton is by far the best one. Andy Culver was the associate behind the great experience. He walked me through each step of the process and continuously gave me updates on my vehicles status. I cant thank Andy and Mercedes-Benz of Easton enough.

An
Review №14

Lisa Vann was a wonderful sales representative! She went above and beyond explaining lease terms, car features, and the car buying process. As a first time car buyer in the USA I was not so used to the process but everything went in the best possible way for me!Looking forward to maintaining this lease and potential future purchases with Mercedes Benz of Easton. Absolutely the best Mercedes centre in the area 👍🏽 After my purchase I spent good time celebrating in the local café around , there’s so great atmosphere!

Ca
Review №15

Mercedes-Benz of Easton is absolute. This dealership presents itself with the highest form of integrity and honesty. Every sales representative is eager to present an experience that will 100% leave you more than satisfied. Leadership at this dealer is astounding. With great communication and nothing less than a try hard-professional attitude, my experiences have been amazing! I would suggest everyone to pursue their dream German cars here.

Bo
Review №16

My wife and I are new to town, having come from California, and not knowing anyone or any place we of course have a breakdown.Thank god we were only minutes away from the dealership. Chris, the first person we met, was courteous, knowledgeable, honest and straight forward. He deliver on his word ten fold exceeding my already high expectations. As a result the car was repaired in record time, and I have made a new friend!Thank you Chris, and thanks to Germain for being in the right place at the right time. You have both earned my business!

Ma
Review №17

My husband and I popped over to Mercedes-Benz of Easton to take a test drive of a few cars we’d spotted online and let’s just say our recon mission turned into a VERY happy purchase!I blame Vaughn in sales & Chuck the business manager for the purchase as they were exceptionally accommodating, efficient, professional, entertaining, and made it feel like we were working with our friends. People make all the difference in these important decisions and Benz of Easton clearly employs the best of the best 💖Thank you Vaughn and Chuck for the laughter and your genuine kindness, working with you was a pleasure, now get outside and enjoy the sunshine, you deserve it! Cheers ✨

Ha
Review №18

Chris did an excellent job getting my cars taken care of and in a timely manner. He was very professional and I recommend Mercedes of Easton for anyone who appreciates quality care of their vehicles.

Ak
Review №19

On Christmas day in 2020, my car skid on some black ice in Columbus and hit the curb. The right front wheel absorbed all the damage from the impact, and the car was not drivable. The damage was deep, all the way to the steering shaft.I called the Mercedes Benz of Easton after the accident and got connected to Drew Weinberg. After speaking to him, per his advice I had my car towed to the shop, and my car was looked at very quickly. They sent me a video of my car explaining what needs to be replaced. And I could see this was not an easy job.Even during the holiday season, Drew took care of all my concerns in a very timely and assuring manner. Drew was very involved in the whole process, and really quick to work with my insurance. He would update me every day with the progress made, which I appreciated.As a Mercedes Benz customer, I really felt that my car was in great hands. The work they did on my car is superb. My car is again driving like a cloud, and I have to say - they did a very nice job on my car. Overall, I was impressed with Drews service, client-focused attitude, and attention to detail.You can see the photos attached of my right front wheel out of place, and of the serviced car as well.If youre looking for the Mercedes Benzs world-class experience, the Mercedes Benz of Easton is the perfect place to go. And be sure to ask for Drew Weinberg.

Ry
Review №20

We went into MB Easton with a pretty tight timeline since we had reduced to one car during the pandemic. Vaughn was amazing. He listened to what we were looking for and made some recommendations. We got to test drive and check out a few options and my wife fell in love with a car. That’s when Vaughn really went to work, back and forth quickly on the details until 9pm one night. The next day he had the car shined up and ready and we surprised her with exactly what she wanted. The finance dept was quick and responsive and Germain honored an agreement they had made to me a year earlier. I’m elated with our experience. Thanks Vaughn and the whole team at Mercedes-Benz of Easton!

br
Review №21

I just moved to the area, so this was my first visit to this dealer. The service department here is outstanding! I had my car towed here unexpectedly, which was a stressful situation. But Spencer took great care to communicate regularly with me about my vehicle through phone and the dealers text message system. He was polite, professional, and sensitive to my situation. Everyone I interacted with at this dealership was friendly and helpful. They really went above and beyond by taking clear photos of the damage at my request for my records.The technician sent me a video overview of my car while it was up on the lift and informed me about upcoming service needs I should plan for in the future. He was pleasant and informative, taking time to explain what he was showing me and to emphasize that the upcoming service does not need to be done for a little while and that he was just putting it on my radar for my planning.When I arrived to pick up my car, they had the paperwork ready and quickly helped me get on my way.Truly, this was the best experience Ive had at a mechanic that I can remember. They made everything easy and pleasant. As a bonus, the dealership is sparkling clean.This will be my regular service center from now on. They are honest, courteous, thorough, helpful, and all-around easy to work with.

He
Review №22

Everyone at the Easton location is so friendly (always smiling) and helpful but Marcus went above and beyond my expectations to make me feel comfortable and make sure I was happy with my purchase. He even followed up with me several times and answered any questions I had. I highly recommend them.

su
Review №23

This dealership has great staff and expert to work with. Since my purchase I have been really happy with the service they provided me and my family. Recently, I did not got the tile on time and due to which I was not sure how I would drive my car. We called the dealership and they immediately issued us the new extended temporary tags. Erik really helped us with the tags. In addition, he also helped us re-set our navigation system which I was not able to get it right since our purchase. It was very quick and easy! Erik’s expertise and quick help made us drive the vehicle more safely! He is the best! I must say this dealership has a a great staff who is always there to help the customer. So glad, we called and got help in no time! Thanks much!

Da
Review №24

While on a cross country trip in our Leisure Travel Van, our right rear wheel speed sensor stopped working. We called ahead and spoke with Andy Culver, who after checking his parts inventory for a 2017 Sprinter, was able to give us a repair appointment 2 days later. He greeted us at the door, insured us Mercedes would pick up the bill for the warranty service and showed us to the high class waiting area. After a couple of hours, the new part was installed and we were back on the road to complete our trip. Andy provided us world class service from my initial phone call to set up the appointment, to handing back our keys to send us on our way. Thanks Andy for all you did to get us back home safely.

Sh
Review №25

Jessie was phenomenal. She was polite, respectful, informative without being pushy and she made a trip to the dealership a pleasant experience. She was friendly, and very helpful. Highly recommend Jessie and would go back to work with her again.

Lo
Review №26

Ask for Credo Bizimana, he’s the best! Amazing service, smooth transaction, and very helpful. Thanks to Credo, Chuck, and the entire team at Mercedes-Benz of Easton.

Sh
Review №27

My experience here was phenomenal. I was assisted by Ron Roberts and he was so helpful and answered all my questions. I purchased the new S class and the process went smoothly. I will be recommending Ron to anyone I know interested in purchasing a Benz.

Sa
Review №28

Very smooth buying experience and great customer service. Enjoyed working with Eric Gray !!

Sh
Review №29

Great experience at this location! They were able to send car info via email, credit app done electronically which saved a lot of time. They provide a link so you can look at a range of monthly payment options with various down payment amounts which was very helpful. Vaughn was terrific to work with and prompt in getting back to me!

Co
Review №30

Mason Hritz over at Mercedes was such a wonderful help when I was looking for a new car. Very informative and insightful when it came to the ins and outs of the different models and he helped me find exactly what I was looking for and wanting. I highly recommend going through them, and especially through Mason, when looking for a new car. Thanks again Mason!

Od
Review №31

Marcus was so helpful in helping my mum and I purchase a car. He was patient with was for week. It felt like we were speaking with a friend who was on our side and not a car salesman. Were glad we were able to meet him and embark on our journey to find the right car with him!

Ry
Review №32

I started the process of looking for my GLC 43 about two months ago. I worked with Eric throughout the process and he couldn’t have made it more painless. Truly, couldn’t have been better to work with. He gave me constant updates and honestly just called to talk. Very gratifying to see someone who doesn’t just care about making a sale. Highly recommend!!!!!!!!

Su
Review №33

Cody at the Easton location was AMAZING. I had some questions about my car and the Mercedes app that a different location could not figure out and Cody was about to. He was very informative and helpful. Thank you so much Cody! Will defiantly come get for all my car needs.

Pa
Review №34

The guy Mason at the Easton Mercedes Benz is the man he help me get a new car from my E 350 to a new E 300 the he made the process so easy I will recommend this guy to anyone looking to buy a car stop by and check him out

Na
Review №35

Love love my experience at the Easton Mercedes Benz. All the workers are very professional. Made my experience easy and fast. I was assisted by Eric then Cody helped me understand my car. The manager Robert is a very nice person and helped make my process easy. I’m definitely a Mercedes fan for life !

Ev
Review №36

My sister and I came in to ask questions about a Benz she owns. Mason and Cody were very helpful! They were friendly and knowledgeable. Wonderful service thanks guys!

ba
Review №37

I found my car on cars.com and I was fortunate to deal with Mercedes-Benz of Easton. I appreciate their transparency and fair dealing. Their quality work and dealing over the phone is excellent, I dealt with Cris who was amazing and I will give them my business again. I will give them 10/10. Keep up the good work. I am thankful to the entire team. 🙌

Va
Review №38

Kristin Robbins was the one that helped me with all my service request and she is phenomenal. She was always happy to help answer any questions I had and was quick/efficient. When I would drop my car off even if there wasn’t a loaner vehicle available she would work hard and find a way to get me one so I was never stuck without a vehicle for work. A great personality, friendly, kind, knowledgeable and one of the best at Mercedes Benz.

Da
Review №39

I initially was reviewing 2 models of the C300 online. Kimberly Knight contact me and gave me all the information I was looking for on these models. She also provided very useful information on current specials going on. She was very helpful, and courteous and I appreciated all her assistance with information and setting up my test drive appointment. I then worked with Chris Anders during my test drive appointment. I loved his no pressure technique and mad em very comfortable at the dealership. We looked over both of the cars I was interested in. he detailed as many of the features as he could. The negotiating went as expected but wasnt high pressure, which helped me enjoy the experience more than any other dealership I have been to. We can to a solid agreement on pricing and I ended up with an awesome C300 Mercedes. I felt the whole staff was very courteous but the 2 mentioned above went above and beyond my expectations. I am really enjoying my new car and hope to do more business there in the future.

Te
Review №40

We first started looking at Mercedes SUVs in April, and immediately chose Germain! We placed our order and just had to wait, but the staff kept us up to date every step of the way. When our SUV arrived our sales guy Eric Gray reached out and since our schedule was crazy, made the process easy. We have spoken to several staff at this dealership and honestly, they are all top notch! We are loving our new GLE 450!

Bi
Review №41

Cody is phenomenal, Did such a fantastic job explaining features while entertaining us as well. There is so much to know about a Mercedes now days and having Cody is such a benefit. Overall this dealer provided great service. Highly recommend

Ka
Review №42

Completely satisfied with my experience. Chris helped us through the entire process start to finish. Cody was such a help showing me all the details of my car. Thank you both!

Sh
Review №43

We worked with Ron Roberts and he was very knowledgeable and helpful. He made the purchase very seamless. He delivered it home and was very patient and walked us through all the features.

Do
Review №44

Took my car to Easton for service, my rep was Spencer Stewart. Very pleasant young man to meet. He keep me up on everything about my car via text after I left. My loaner car was clean and waiting for me. The service tech sent me a video on a walk through of my car explaining the things they discovered which was AWESOME. It was 5 star service. Thank you Spencer and Mercedes-Benz.

TR
Review №45

Thank you Chris!In my role at a competitive brand. I handle the Dealer Networks Financial Statements and Key Performance Indicators. We all view the MPI review and the Tech Video Walk around as the one key to success of the service department. I shared the video with the Aftersales Team and the Service coaches and Consultants. Thank you doing everything right! You know the story what brought me to you. (On the road to my college Homecoming.) You got me back on the road, communicated effectively while the vehicle was in service and I was share the end of the story and it lives on with great reviews of the video. Please share with the Fixed Ops Manager and even the General Manager. As a former Mercedes-Benz GSM, I appreciate the service you provided and think your team should be aware. Hopefully there is a survey on the way! 5 Stars!Travis SnowBusiness Management, SMEAudi of America, HQHerndon, VA

Ni
Review №46

Honestly have had an amazing experience with this dealership. I cannot praise and recommend Drew enough. He truly goes above and beyond and always kept me up to date throughout my entire experience with the dealership. He helped me through various maintenance appointments and car repair issues with professionalism and an urgency that you definitely don’t see everywhere.

Ca
Review №47

Initially had a slight issue with the promised deadline for my vehicle, but after speaking with Neil Gallagher, Service Manager who compassionately helped by offering me an alternative option of having Mobile Tech Services come to my home to assess, I immediately felt that on behalf of the dealership they truly want to go above and beyond for their customers.Andrew Spicer was sent out to assess my car. He is an awesome tech and highly knowledgeable. And thank you to Melissa for assisting with coordinating the process.

Qu
Review №48

The service I received at this location was excellent. I was well received, the employees were extremely helpful and pleasant. Chris especially patiently explained what services will be performed, and upon my request, I was provided a quiet place to study while my car was worked on. The tech completed the job on time and their service in general was outstanding!

He
Review №49

My husband bought me my first Mercedes yesterday. I must say, I was beyond impressed with the level of customer service.Cody G was who showed me all the functions and options in my car. He was extremely knowledgeable, easy to talk to, and happily answered any and all questions I had. He spent time showing me each and every function and feature. Unlike other dealerships I’ve encountered in the past, he never rushed and made sure I understood each function/feature (which I really appreciated). His excitement about all the features made me feel even more excited about my new car! I look forward to my next visit at your dealership and the amazing customer service that your employees give. Not only did Cody welcome me to the Mercedes family, he treated me like family. Amazing service, love my car, can’t say enough great things about my experience at your dealership!

Ra
Review №50

Spencer provided me wonderful service when my car had a recall. He supplied me with a very nice loaner while my car was being worked on and texted me updates about my car everyday!! Which was greatly appreciated as my car is my baby. I also liked that they provided me with a video walk through sent to my phone on what could use some work on my car!! All in all I always have a great experience with Mercedes of Easton.

Ch
Review №51

Cody did a phenomenal job and made our experience amazing and one to remember!

An
Review №52

I had an outstanding experience with Vaughn Lockett and the dealership staff. They were very focused on a positive customer experience, and willing to address any questions posed. I would very much recommend Vaughn and MB of Easton. Well done team.

Sh
Review №53

Definitely 5 stars!! This center has made me feel very comfortable purchasing my new CLA 250! Marcus is a phenomenal salesman. Ask for him!! When I came in he immediately gave me a positive vibe! Unfortunately I had to bring my 4 year old daughter and she wanting to go to Starbucks sooo bad. I just said maybe another Car shopping day..Nope! Marcus literally got us Starbucks! I mean I’ll never forget that.. Long story short his customer service sold me and I brought my new baby ! I Love Mercedes! They have the best employees and customer service! Don’t forget ask for Marcus!!

ju
Review №54

I had a young man named Mason help me a few days ago. Knew exactly what he was talking about. Didn’t try to drive up the price. Super nice and made me feel welcome even though I don’t know a whole lot about cars. 10/10 for the whole experience.

Le
Review №55

I purchased a 2020 C class from Ron Robert’s. It was a good experience if you need a Mercedes go see Ron he is very nice and professional.

Ba
Review №56

I’m so happy I came to visit this dealership. Marcus Miller was so wonderful to work with. He provided me with excellent service and I could not be more excited to drive away with my new vehicle.

Jo
Review №57

Brought my S600 in for some minor work and Chris Wilkoski and the team were awesome! Very efficient, professional and kept me in the loop along the way. The inside waiting area was a perfect balance of lounge and privacy to get work done while I waited.

Bo
Review №58

Just wanted to share a great experience I had with the folks at Mercedes Benz of Easton and, in particular, my service writer, Chris Wilkoski. My wife and I had traveled to the Columbus area from our home in the DC area the day before. When we arrived we noticed a loud screeching noise coming from one of my wheels. Next day I visited MB Easton hoping to have someone look at the car. Even though they were booked solid, Chris understood my predicament and was able to squeeze our car in for service. The service team addressed problem quickly and capably and got us on our way. Many thanks to Chris and the Mercedes-Benz Easton team for a great service experience. Bob Woodard, Potomac, MD

Ma
Review №59

So, I purchased this awesome 2021 Mercedes E450 Cabriolet and needed a little help with all the new updated. I had the option of going back to the dealership or having someone come train/help me at my home. Cody, my specialist was so helpful. I was able to get a lot of the cars setting tailored to my driving preference. I mostly enjoyed Cody’s down to earth attitude, his ability to make things easy to understand, and a great listener. Cody was a joy to work with. Thanks again Cody and thanks to Mercedes for their continuous outstanding service of Excellence!Sincerely,A Very Happy Customer!

Eu
Review №60

Marcus was very simple to work with. He was funny and engaging. He assisted me with my first new Mercedes Benz. Im so happy I chose this dealership

Kw
Review №61

I have taken in my Mercedes twice for maintenance at Easton in Columbus Ohio and Kristin Robbins is the one that took care of me. She is very professional, courteous, respectful and has time to listen to your concerns about your car so she makes sure u get top of the class service. She always wears a smile and ready to attend to u. I always feel comfortable going to have my repairs done because I always know I am in good hand. Thanks for all u do Kristin Robbins.- Andy A. Columbus Ohio.

Ti
Review №62

Jack Mitrey in Sprinter sales is nothing short of amazing to work with. I purchased my first sprinter from him, and he is the only person I trust to purchase my next one from. I am out of state and I still insist on working with him, exclusively! Its not easy to find a car salesman you trust, and he is simply lightyears above any other salespeople I have worked with. Highly recommend!

Te
Review №63

HelloI few days ago, I took my vehicle in for a scheduled service. I have been going to the dealership for a few years and I didn’t expect anything different, especially from Drew, service consultant. This visit was very different!! I didn’t expect to be without my vehicle for 5 days 😳. Based on expectations, I didn’t reserve a loaner car. Day 2 came about and at the end of the day, Drew called asking could he keep the car for another day. I asked reasonable questions, like why am I receiving a call, after hours of knowing my vehicle would not be serviced within a 48 hour timeframe. Drew failed to answer the questions because he didn’t have a good answer. The true dilemma at the time was I didn’t have a vehicle for the weekend. The phone call between Drew and I had ended. Drew for the first time has failed to deliver excellent service. Things were not going typically well for the service department who was short of staffing for the day. Drew called me back within 5 minutes with a solution for a loaner for the weekend!! I’m not sure how he did it, but I arrived early the following morning and he was true to his word where I had a vehicle until my car was ready for pickup.GREAT JOB DREW!!

sc
Review №64

I had to take my GLE in for service with a busy schedule at there service center. Chris Wilkoski worked me in. I love the ability to text directly versus going through a phone tree. He was very responsive and had great communication. Great experience. Thanks Chris!

As
Review №65

Marcus Miller was amazing! Made me feel extremely comfortable with my sale. I would recommend him to anyone. Thank you Marcus.Andy in the service department was great!! He went above and beyond to service my car! I am definitely smiling, Andy took great care of me and my car! Thanks Andy!Ashley

Da
Review №66

My experience with Mercedes-Benz of Easton has been outstanding. I am new to Mercedes (former BMW X7 and Lincoln Navigator). I purchased a GLS 580. I stopped by the night before my purchase and briefly looked at the vehicle. I then went home and went online to do my diligent review. I made an online inquiry about a specific vehicle and was contacted by Sophia. She was very nice and followed my experience through out the process. She was able to connect me with Vaughn. Vaughn was outstanding to work with. It was a very friendly, no pressure visit. He was able to answer questions and help me make an informed decision about my purchase. Once I decided that the GLS was for me, the process to complete the paperwork went seamlessly. I did have prior approval for a car loan at 2.19% that I thought there was no way they could beat - but, they proved me wrong and found a better offer. After all was complete, Vaughn and I reviewed much of the tech in the vehicle. There is a huge learning curve. This is where Cody steps in and worked very hard to help my learning process. It is very obvious that Cody is very enthusiastic about his role. He went above and beyond what I would consider adequate. Together we explored the Mercedes system and he was able to provide many helpful tips. I left feeling I will have a continued resource for any future questions. Every time I entered the show room floor, people acknowledged my presence and made sure I was directed in the right direction. Overall, I had a great first experience. I feel confident that the staff at Mercedes-Benz of Easton were genuinely there to help and make the experience all that much better and for that - I THANK YOU!!

Al
Review №67

I have to give all appraise to my good buddy Kumar, hes by far one of the best I’ve dealt with from any dealership. My life long dream has to been own a C63 and he tried everything in his power to help that come to fruition!! I’m forever embedded to him and will be back to only work with him. Great guy 👍👍👍

De
Review №68

Thank you Eric and Ryan for making our car buying experience a pleasant one! You both followed through with everything you promised and are both very knowledgeable about the cars you sell. We drove 3 hours one way to make this purchase so trust was very important to us. Thank you both for a job well done!! We definitely recommend this dealership when buying a car. Be sure to see Eric as your salesman!

To
Review №69

Drew was absolutely amazing throughout our car buying experience. I absolutely love my Mercedes and I have Drew to thank for making our purchase so much fun !!! * I would Highly Recommend Mercedes of Easton and be sure to ask for Drew!

Mi
Review №70

Mason and Cody were dope dudes. They really knew their stuff. Me and my sister left feeling satisfied and happy. Also they were funny.

An
Review №71

Decided to come here instead of the Dublin location and this Mercedes did not disappoint. The service here is amazing. We came on Saturday an hour before closing due to our busy schedule and everyone here was so nice. We ended up getting a Glc43 and are very happy with the purchase! I would definitely recommend people to come to the easton location and ask for Vishal Kumar for help he was very patient and friendly 👍👍

Te
Review №72

I just purchased my first Mercedes and Michael and his team went above and beyond exceeding my expectations!Michael, Kumar and Cody….THANK YOU for you exceptional customer service!

bu
Review №73

Eric is an exceptional salesperson, very friendly, very responsive and very knowledgeable about the MB line. We really appreciated his focus on our needs and the follow up he provided.

Ad
Review №74

Vishal was very knowledgeable, kind and took great care of me. Chuck in the finance department was very easy to work with. They made my experience world class. At the end Cody did a very thorough job delivering the vehicle and answered any questions I had. This was by far the best car buying experience I have ever had!

Lu
Review №75

Marcus Miller was very easy to work with. He was energetic and knowledgeable. We cant wait to purchase another vehicle from him.

Ro
Review №76

Jessie was great! Awesome customer service!

Jo
Review №77

The experience at Mercedes-Benz of Easton was smooth and elegant. Exceptional customer service from Chris Anders; from greeting us at the door, asking the right questions, and getting us into our perfect vehicle.The experience was effortless on our part. The staff at Mercedes-Benz of Easton took care of every detail. It was a true pleasure doing business with the phenomenal team. We look forward to working with Chris and his team in the future.

Cy
Review №78

Reached out online for a c63 and got a response quickly with a nice video showing the car. First time buying without seeing from out of state, so was worried, but such a easy and quick process. My sales guy Vaughn Lockett was great to work with and made everything very easy and was very responsive. Chuck Robinson made the paperwork side of things quick, easy, and I am getting the car 900 miles away in 4 days. Excited to see it and thankful to work with Mercedes Benz of Easton!

Je
Review №79

I love this dealership. The service is excellent. Spencer went above and beyond with my latest service. He kept me informed since not only did I have my 10,000 mile service, but my rims had scratches and he made sure to get those buffed out with the scratch & dent I purchased with my vehicle 😊He also went above and beyond and put my husbands plate on his new vehicle when he had issues with a stripped screw plus took it for a wash!Spencer is great, this dealership is great from sales to service.

Al
Review №80

I could not have asked for better experience. Eric Gray was phenomenal. He answered every question. Very professional. Took his time with us. We had no intentions on buying but after he took his time with us we knew that we were in the right place. You can bet we will be buying our next Mercedes at Easton with Eric! Thanks Eric!

Ni
Review №81

Had a good time looking at some new cars here. Mason was very helpful in answering all my questions and giving me a easy experience.

Sh
Review №82

Drew was awesome!!! From the time I dropped my car off until I returned for pickup, my experience was nothing less than amazing. I definitely recommended Mercedes Benz of Easton for sales and/or service. Thank you for all your help Drew and expertise Marcus!!!

fe
Review №83

I had a really good experience in purchasing my car. My sales representative Vaughn was so helpful from the start to finish. It was an out of state purchase and he made it go smooth. Happy customer from atl. Thank you Vaughn.

Ja
Review №84

The service dept at Mercedes Easton did an outstanding job for me. The day before vacation I discovered my catalytic converter missing! Andy Culver and the service team had me on the road in 48 hours. Great job!!

Fa
Review №85

Cody G was absolutely absolutely amazing and provided perfect customer service! Great personality, great sense of humor , kind and friendly. You’re very passionate of your job. And I wish you a successful career ahead.Will was great and made buying my new Mercedes very simple and easy. Great follow through. Communication was on point but yet maintained professionalism throughout the buying/selling process.Chuck was down to earth and approached customers with welcoming demeanor. I greatly appreciated the team I worked with and the entire crew at the Mercedes of Easton. Thank you for great customer service.

Co
Review №86

An overall great experience I had the pleasure of dealing with Vaughn from the sales. Vaughn was very informative and very helpful. I would advise anyone who is looking to make a purchase at Mercedes of Easton ask for Vaughn.

Ju
Review №87

Eric gray answered all my questions and has helped me learn so much about the particular car I’ve been 👀 for.great dealership

Ma
Review №88

I want to start out by saying, I never leave a review! To say David was great would be an understatement, he was incredibly fantastic and made my buying experience memorable from start to finish. I felt we had known each other before we met in person due to the personalized video messages from David. He kept in touch, but was not your typical pushy salesman. He was patient with me and did not try to force me into a vehicle I wasn’t 100% sure about just so he could make the sale. When I wasn’t convinced my 6’1” and growing son would comfortably fit into the back seat, David went and got his 6’5” coworker to seat in the back to assure me my son would fit. Me and my family appreciate all of David’s and the teams help from the first inquiry to now. I am happy to be apart of the MB family.

Je
Review №89

Honest, personable and professional. We were treated respectfully with timely updates on the status of our purchase. Eric, Conner and Chuck were very accommodating. We look forward to working with this team for future vehicle transactions.

Ma
Review №90

The highest level of customer service I have experienced from Eric Gray of Mercedes Benz of Easton. Eric Gray was very friendly, patient, helpful and very knowledgeable. I would recommend him.Best car buying experience ever!

Br
Review №91

Marcus Miller was amazing!!! If you’re looking for someone who is personal and understanding who will go the extra mile for you, he’s your guy! So happy with my experience and my new car!!

Ka
Review №92

Service light came on in our RV as we were just traveling through Columbus. Contacted service department. Andy our service advisor diagnosed the problem within an hour. He ordered the part and had us back on the road by the following afternoon. He was knowledgeable, courteous and very understanding of our situation

Ro
Review №93

I had a great experience with Mercedes Benz of Easton, Ron helped me out and go me into a GLC. Highly recommend working with him if you go here for a vehicle. He is very thorough and will make sure you taken care of the whole time.

R
Review №94

We had a wonderful experience working with Marcus Miller, Ryan, Cody and all the other specialists at Mercedes-Benz of Easton. Everyone was friendly, knowledgeable, professional and extremely helpful. In particular, Marcus did an exceptional job finding the PERFECT car for me!!! The best car buying experience Ive ever had in my life....

De
Review №95

Wonderful experience. My 5th purchase with Germain Mercedes. Eric is superb. He is personable, patient and very knowledgeable. Customer service fantastic. When it’s time for me to purchase another vehicle I will be looking for my favorite salesman, Eric.

Ti
Review №96

Mercedes at Easton was a great experience for me. I had 3 vehicles from Mercedes at Easton and this 3rd visit/purchase has been the best experience. Vaughn and Cody were very patient and answered all questions thoroughly. Vaughn took the time to explain all options, and was very detailed in the process. Cody helped me connect my smart phone to my new vehicle as well as explaining all the new “toys” within my new purchase. He also did a great job cleaning and making my vehicle ready to go! You will not be disappointed with the customer service!

Li
Review №97

Walked in and asked for assistance with my vehicle was greeted by Ron Roberts he was very professional and explained everything in detail, I can tell he has been a pleasure for the Germain company to have.

Em
Review №98

Drew was awesome. He made sure my customers vehicle was repaired. He also performed a warranty repair while it was there. He is most defiantly who i will be working with on all my Mercedes-Benz. Thanks Drew!

Dy
Review №99

Marcus was so exceptional. Im so happy I came to visit this dealership. 5 stars

We
Review №100

Marcus was very helpful in my search for a new vehicle. He was very knowledgeable and informative.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:4300 Morse Crossing, Columbus, OH 43219, United States
  • Site:https://www.mercedesbenzofeaston.com/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 614-591-8625
Categories
  • Car leasing service
  • Auto broker
  • Car dealer
  • Car finance and loan company
  • Mercedes-Benz dealer
  • Race car dealer
  • Used car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–8pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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