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RNR Tire Express
3240 E Platte Ave, Colorado Springs, CO 80909, United States
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M
Review №1

Was walked through a very clean store with an amazing inventory. Was made comfortable and fully educated on the many options that were available to me. The staff was friendly and helpful. The store manager Sam was very knowledgeable and made it a very easy process and I will definitely be recommending friends and family to come to this great establishment. Proud to be part of the RNR family. Love my tires and rims.

Ja
Review №2

I purchased 4 new tires in early August of 2021, come back less than 2 months later because a tire kept going flat. Mind you all 4 tires are brand new, I’m told I’m going to have a warranty and the tires are paid in full. Today I’m told if I would’ve financed the tires then I would have a warranty, but due to the fact that I paid in full there is no warranty. To top things off I’m told originally that they can’t fix the leak in my tire because of DOT standards and I would need to purchase a new tire. Then after involving the regional manager all of a sudden the DOT standards don’t seem to matter, my tire can be fixed and I don’t need to purchase a new one. This place is crooked and I would never recommend them!!!!

Ga
Review №3

Terrible experience at RNR in Colorado Springs. This place does not care about their customers or the work they do.When I came to pick up my car, they informed me they were not able to do the alignment. They offered no solution to the problem - They told me I got an already discounted rate because I used a Groupon. To be clear, I paid for a 4wheel alignment and I got NO ALIGNMENT AT A DISCOUNTED RATE.

Ma
Review №4

Great staff very friendly and not crazy expensive!

Ka
Review №5

🔥HIGHLY RECOMMENDED🔥This is my second time coming here.New Owner & management & new staff is extremely competent qualified & helpful!Quality products and excellent staff to do the work! My husband is very specific & we got exactly what we were looking for and the price we were looking for 🤩 thank you!

Ex
Review №6

Great Service However read carefully when purchasing plans for tyres

Au
Review №7

Great place for tires and rims, and you also can do both if your want to. The service is great Sam was amazing, and took care of me. Price is great for service they provide.

Ka
Review №8

Everyone was more than helpful and got me out before my toddler started destroying the place. And I love my tires! Great folks. Their financing is great too!

Ch
Review №9

RNR tires is a great place to get tires, they will work with you if money is tight. The finance lady was nice and straight forward.

Br
Review №10

My wife took my truck in for a balancing after nobody In Colorado Springs would touch my wheels. They are a 24x14 on 35’s. RNR Tire not only got me right in but told me if I have any problems bring it back and we will go to plan B at no charge. Great customer service and a very friendly environment. I would recommend any person I know to at least call them first. Thank you RNR for treating my wife rite and not just take advantage of a woman as we all know mechanics have that bad rap and it COULD happen.

Ca
Review №11

They were super fast and friendly. Dude asked me a few questions to ascertain the health of my car and breaks, quote for work was for an hour and they had me out in 30 to 45 minutes. They even have a 60 or 90 day same as cash option now. 10/10 will be back

da
Review №12

Great service great people. Awesome wheels. LETS GO

Ja
Review №13

I couldnt of planned a better experience! John in the front office was top notch with advice and wisdom of tires. Sam the manager was making sure the whole process went smooth. John the tire tech was hard working and fast!While I loathe paying for things that are consumable they made the process easy and I left with a smile.I would recommend them to anyone and this will be my tire store period!

Mi
Review №14

They make you feel like family. Easy payment process and great work.

Ta
Review №15

RNR was the only place that would do our off-road tires in town on such a quick notice. Super friendly and very helpful. Their staff was very knowledgeable and took pride in what they do and stand for. I would recommend RNR to all of my family and friends. Thank you guys!!!!

so
Review №16

They were professionals and worked fast despite multiple customers. Clean facilities. Great financing packages.

Ja
Review №17

Very friendly and quick. Very flexible payment options. Would definitely recommend to anyone needing tires.

Me
Review №18

They were wonderful, honest, and friendly when I came for new tires.. they helped me a lot and i will be back again for any tires my Jeep may need! Thank you so much for all your help!

ka
Review №19

0 rating if I could. Went in for alignment, all they wanted to do was sell me tires they came over 4 times with DEALS, then they COULDNT do my alignment cos they didnt have the specs, apparently only the dealership and certified mechanics could find the specs, I found them online. And no customer service at all after I refused the tires. Wouldnt refer them to my worst enemy!

Th
Review №20

Loved the service I received today from RNR. Will happily shop for future tires/wheels! Friendly environment, sales rep and sales manager were more than helpful and knowledgeable in their field. I recommend everyone start going through them. Cant beat their service!!!

co
Review №21

Great people and great service! Everyone was extremely friendly and got me out the door in no time. Definitely recommend coming to RNR

ke
Review №22

Very nice place and people. They really do try and work with you unlike these other places making people jump through hoops. I appreciate the time and hospitality. I will definitely be using RNR for my regular tire shop. Thank you again

Sa
Review №23

The @RNR did a wonderful job on my alignment which was off a bit and the rotation of my tires. I will recommend my friends family and co-workers. Thanks RNR

Re
Review №24

First question wasnt if I was looking for new or used, it was if I wanted to use their in-house financing to pay for the tires. Prices were almost 80 dollars more PER tire than the typical price, over 400 dollars for just 2 tires, when I had 4 put on for $405 less than 6 months ago.

Je
Review №25

Went in for a new set of tires and alignment. First, they tried to sell me an $800 set on my car that clearly didnt need top of the line tires. Then I came to pick it up and they didnt do the alignment. I came to pick it up a second time and the alignment had one of my tires at an angle. Clearly they do not take pride in their work. I was also offered roadside assistance for an extra $50 even though their blurb says roadside is free with EVERY tire purchase. Customer service was lacking as they said a total of 4 words to me in the 3 times I had to go back.UPDATE: I took my car to a mechanic who said an alignment was never done on my car.

Jo
Review №26

Poor service. They installed lager then necessary tires on my vehicle. One had a hole in it on the side wall. They couldnt repair it and ordered another one. Lied and said it was within tread wear for an all wheel drive vehicle soon after the service 4 wheel drive light turned on. Dont recommend using them for your tire needs.

Ri
Review №27

Get place very friendly nice people they really take care of people

No
Review №28

I work in the medical field, and ran over a large nail. They helped me to get back on the road the same day, and I am incredibly grateful for their professionalism and kind attitudes toward my child and I.Thank you for all that you do.

Re
Review №29

I have visited this location several times over the past couple years. The guys are knowledgeable, friendly, fast, and best of all, they are honest. I would recommend RNR to anyone!

Ja
Review №30

Great service for us at our shop. Have been fast and dependable. Would recommend to anyone.

Tr
Review №31

Great customer service Tara Brent and Sam were amazing

Ro
Review №32

Jeanelle and Tara were both amazing

Ca
Review №33

The service was great, John took the time to look up what rims and tires will fit my truck and talk me through the whole process and estimated time. Awesome job

an
Review №34

They were very professional and amazing to work with highly recommend!!

Er
Review №35

The manager Sam took great care of me in replacing the tires on my trailer. Got me right in, great price on a pair of used tires, and overall great experience. Highly recommend these guys!

St
Review №36

The guys at the store went far above the call of duty for me. I didnt buy expensive rims or tires but they still helped me out. Ive had very little luck at thier competitors. I highly recommend these fellas.

Ch
Review №37

Worst place. HORRIBLE customer service from the front desk. They put the wrong rims on my car not once but twice!! 10/10 not recommended! Go somewhere else, save yourself a headache

Ta
Review №38

My fiancee needed some hard to find rims for a 49 Chevy 3/4 ton pickup and the guys at RNR went above and beyond to find exactly what he needed at a reasonable price. The truck itself is a build in progress and I will happily add some pics when there is more shine than rust, but trust me when I say I will go back to RNR when I need tires and rims for any of my other fleet of rides. (You marry a car guy, you suddenly have a bunch of cars lol)

Ra
Review №39

The Managers and staff here are great Donald and Keith were very helpful and professional! Better service and performance than Ive had from other tire places around here, thats for sure. Reasonable prices, and though I didnt do it, they offer financing; and explained everything fully so theyre were no surprises!

Ca
Review №40

This is my 2nd return and my reason is I feel safe, Great service, treated respectful, what more can I ask for? They were all great! Thanks guys!!

Ga
Review №41

Really great service. I felt very much taken care of and that I could trust them with my car. ;-)

Ja
Review №42

The workers at RNR Tire Express are very helpful and knowledgeable. Easy to talk to, which help me to know who to turn to when I need help with tires ever again. My new tire family 😊 Glad we found you, thank you for all your help and care. Help make it easy on the wait too 😉

ca
Review №43

The guys there where amazing they treat us good n they help us alot they are also funny i will recommend them 💯 they are amazing

Dj
Review №44

Impeccable service fast quick financing. Great quality products. I would highly recommend

Co
Review №45

Really good customer service and amazing prices

De
Review №46

I had a really great experience at rnr tire the guys were great and knowledgeable about the vehicle and knew exactly what they were doing great work environment and customer friendly I definitely recommend

Ca
Review №47

This place was highly recommended by a friend n I’m glad I choose to go to them. The service I got from them was very professional n friendly n I wud recommend them to others also.

Bo
Review №48

I have got tires tires from them for 3 different vehicles. I love this place they are wonderful and do a great job. The financing is easy and helps you get great tires at an easy payment. They also take care of any issues with your tires quicky. Would definitely recommend them to anybody looking for tires or rims.

TY
Review №49

Great customers clean environment most of all my vehicle was taken care of in an professional and speedy manner.

Ph
Review №50

Horrible business practices, horrible communication, horrible “management”

Th
Review №51

Perfect customer service. Extremely helpful and great people. Give off great vibes. Wheels and tires are completely worth the money.

Va
Review №52

Everyone here was super helpful. They helped me pick out rims and tires for my Jeep. Customer service was beyond what I excepted. RNR Tire is the only tire shop that I will go too.

Ke
Review №53

I went into RNR for the first time and all the guys in there were very nice and very helpful. I just happened to be driving by headed to another tire shop and something told me to stop in there, I’m glad I did. I had gone to one of their other competitors, ( I won’t mention discount tires name) but their competitor treated me so bad that I left angry and I won’t go back. The level of kindness and professionalism that I received at RNR Tires is what will keep me as a customer. I would highly recommend RNR Tires to all my friends.Thank you very much RNR Tires.Ken MacPherson

Ma
Review №54

The staff John and Sam were extremely friendly. Im all about customer service and these guys were very patient and helpful. I was in desperate need for winter tires and they were able to get me what I needed and took care of me. 😁😁

To
Review №55

Very good experience went in for an alignment got the back done front didnt get done because the the ball joints needed to be replaced so Im getting the ball joints getting them put on go back theyll finish the job for free now thats what I call service

Lo
Review №56

Me and my boyfriend went and got new tires today. Great customer service and I’m happy they are willing to working with me after new ownership the owner is super nice and very respectful and is making things right.

Sa
Review №57

We love RNR tire. Great service and great prices.

Ma
Review №58

Great staff, quick and friendly. Manager Sam got me in and out with a quickness.

Je
Review №59

Needed tires unexpectedly and RNR was able to get me in and out within a couple hours, all while making it easy on the wallet. Great to work with and very knowledgeable, will be back.

Sa
Review №60

Amazing service , basically saved me . I will recommend them for the rest of my life . and will be coming back for other services . they were friendly and professional . help me not freak out

So
Review №61

I got an alignment done after purchasing new tires elsewhere, they had my truck on the rack for maybe 20 minutes. My truck pulls harder to the left than it did with my old tires.

Ja
Review №62

This is my second experience with RNR Tires and both times they have resolved any problems I‘ve had. All the workers have been very helpful and kind to me each visit. I will continue to come to this business for any of my tire needs in the future.

To
Review №63

We are from Lexington SC and want to thanks to RNR Tire Express. Having the 4 tires we needed to replace our old and one blown out on our camper. We were able to get there from NM heading to Golden Colorado to see our son. They had to work us in and we thank them for the hard work they did. Consider looking to RNR for your next tire! Tom, Annalisa and kids.

Ad
Review №64

These are some of the nicest and helpful people I have done business with. Made it easy and effortless to get tires and set up on the payment plan. Go see them!

ka
Review №65

Tires and rims for the ABSOLUTELY best price ever! Great staff and friendly atmosphere! HIGHLY recomend

Do
Review №66

They fix flats for Free cant beat that!

Ra
Review №67

Very friendly and professional. Was able to leave with the tires i needed the same day. Explained the payment plan well and answered all my questions. Definitely will be returning.

Di
Review №68

This crew is knowledgeable, helpful and willing to go above and beyond for others even those not just coming in to sign contracts with them. This is my first time doing business with me and wont be the last. These are stand up guys.

Jo
Review №69

The guys at this shop are awesome, and do very quick work. They were able to patch my tire saving me $150.00.

Br
Review №70

These guys are great! Helped us out when no one else could and didnt cost an arm and a leg!!

Sa
Review №71

Good guys who know their stuff. Was in and out in under an hour! Thank you

Ja
Review №72

It was the greatest tire buying experience ever. I arrived at 9am and was greeted at the front door with amazing customer service from the new manager Keith Pentico. Shortly after I was greeted at the sales counter by Sam. He was very polite. I felt extremely welcomed. Keith and Sam asked how they could help me and I explained to them I was seeking the beefiest and baddest tires that would fit on my 2013 Subaru Forester. Keith knew right away the perfect tire for my vehicle. Keith is extremely knowledgeable and answered all of my questions and concerns about the tires he suggested. By the end of the conversation I made the decision to purchase four new tires. I also had a few questions for John and he too was very informative. Not only is the customer service fantastic but let me tell you, the urgency these people have is phenomenal. They are not lackadaisic. They get the job done in a timely and efficient manner. RnR offers an additional outstanding warranty for a low price too. Im extremely satisfied and will return next season!- One happy customer

Ni
Review №73

Prices up front and presented

Ma
Review №74

The guys working here are awesome. Amazing customer service and always willing to help someone out. Very knowledgeable

Li
Review №75

This place is amazing the people here where nice and treated me like family , the shops are clean the are well dressed workers and offer a wide range of tires and rims I will be a forever customer thanks rnr tire thanks chris ford my tires looks amazing

Ru
Review №76

If you want over priced tires and wheels, well this is the place for you! Dont even bother to ask if they match prices, i did, they will flat out say NO. HnH Tires can get you the Same Exact tires and wheels for a cheaper price. They saved me $385. If you have bad credit and want to go with RnR because they dont check your credit and you dont mind paying hundreds of dollars more, well? Its on you at that point.

Am
Review №77

I am typing this review directly after leaving the store. Financing experience was great. Every employee I interacted with was kind, friendly, and professional. i appreciate the conversation and the work done by the mechanic was quality, with zero problems as of yet. I plan on doing business here in the future. Thank you guys!!!

I
Review №78

Keith is a man of his word and called me the next day to make it right. When cooler heads prevailed, we were able to work it out.

Sl
Review №79

I wasnt informed that the deposit was refundable until after the fact. The owner worked with me and was able to offer me an alignment instead. Im pleased that they worked with me and at least helped me in some way

Ma
Review №80

I received an oil change and tire rotation about 2 months ago from here. The customer service was lacking so this week when I was due for another tire rotation and oil change I went elsewhere. It turns out when I got my service done here, they damaged a bolt in one of my wheels and I had to pay $200 to fix it. When I reached out to the manager about my concerns about their service, I was spoken to very rudely, he did not listen to my concerns, refused to take responsibility for this, made up lies about what happened that day, and ultimately hung up on me. As a single woman I was treated poorly and felt very disrespected. I will not be returning and do not recommend their services.

As
Review №81

Dont ever go to these guys. They make you pay extra for the protection plan then dont honor the plan you pay extra for. If you have to get them ordered they will tell you that you didnt buy it from them. They are a bunch of crooked people.

fr
Review №82

Excellent Service. After experience I had here I wanna make this my tire buying store!!!!

Ka
Review №83

I could not find a used tire for my truck to save my life. I came in here and no luck. However, they mentioned their 6 months same as can and I was able to get 2 brand new tires on a payment plan. No credit check. Plus...they can set it up on auto pay!The guys are so nice, understanding and not condescending at all.These guys have all my business from now on and I will be referring everyone I know!!

Sm
Review №84

Honestly it was a great experience. The staff was super friendly. Explained the leading process thoroughly, and had us out the door fairly quickly considering all the stuff one must do to lease tires.

Ja
Review №85

Disappointed. Looking for wheels and tires, couldnt even focus long enough to put a package together for me, other customers and employees were more important. Wont go back.

Mi
Review №86

We really appreciate these guys! Tom was super personable and helpful and made sure we got the right tires. If you cant afford a big one-time expense for good tires, this is an excellent option! The process was pretty painless and the waiting area is comfortable, but add some napkins please! 😊 Thank you!! I feel much safer now.

An
Review №87

Friendly staff and will informed on wheels and tires.

Be
Review №88

I heard about the guys at RNR on the radio & stopped by to see about their holiday specials...man was I impressed! I can’t say enough about the staff at RNR; they were straightforward, courteous, personable and willing to work with me based on what I needed for my vehicle. I walked in on the day of my appointment and my car was on a rack in the bay within 15 minutes. I purchased four tires, and it came with a wheel alignment on the house! There was ample room to relax inside, and my ever present need for caffeine was able to be satisfied with a complimentary Keurig in the waiting area. Most of the staff are military veterans, like myself, so I felt right at home. Just an all around good experience with staff that was not only helpful, but very knowledgeable on all fronts. If I took the time to write this much, you should at least check them out online, or stop by the shop and chat with the guys.

Wi
Review №89

Very friendly, even though their inventory wasnt tailored to BMW they were willing to sit down with me to go over my options.

Ch
Review №90

Worst tire store around. Without a doubt the worst tire buying experience of my life. A $700 set of tires cost me $2000. And going to get the law involved in paying off my account. There is no 6 months same as cash. They say there is but its not. Ive paid their payment amount every month and been paying on the tires for a year. Ive tried to find out the payoff amount over the past 3 months and every time it goes up by $200 or more. Pretty sure the whole staff there knows nothing about what they are doing. As far As service, that sucks too. I picked up a nail in one of the tires so I took it to r n r to have it fixed, took 3 hours of waiting and I was the only customer there. STAY FAR AWAY.

Ha
Review №91

Reasonable, Fair, and very helpful with all aspects of your car!!!!! Please check out tire and wheel deals great pricing great staff Keith and Donald are great as well as the rest of the staff!!!! Hasan

Ho
Review №92

We are now FORMER long time Discount Tire customers. This place has fantastic service and an impressive amount of rims and tires in stock. We were pleasantly surprised by the cleanliness of the store and shop. Everyone was friendly and helpful and really listened to what we were looking for. Prices were also really reasonable. We DEFINITELY recommend this place.

Ra
Review №93

Great service, great tires and wheels. Nice warranty/ service program

Ca
Review №94

Horrible, representation from rep is not clear. The company has you put down a deposit which you are never told is non refundable once the tires are ordered; then you are asked to bring in all kinds of documentation to be told they have physically speak to someone at your job. These days that is nearly impossible. Then they have no consideration of the customers time because they are unable to verify what they need; keeping in mind they never give a heads up on need to speak to a physical being at your place of employment. So I was told just to come back like I don’t have to work but the manager did call my daughter and gave her the 3rd degree and that still wasn’t enough and now they refuse to refund my deposit.

Jo
Review №95

Kool place

As
Review №96

Always love going there giving them hell . . . . Great people with great customer service which makes me a repeat customer

Ro
Review №97

Fees werent explained to me as well as they could have. Same as cash doesnt actually mean same as cash in the traditional sense. My $500 set of tires was a little over 1k after fees. Ask questions! Great service though.

Al
Review №98

Best store ever great customer service got me all settled and with nice wheels

Je
Review №99

I drove up with 3 bad tires and donut. Within seconds my car was up in the air getting new tires and a much needed alignment. The 6 months same as cash is a blessing. I dont know about you but, I dont have hundreds of dollars just laying around. RNR tires is, a blessing.

JO
Review №100

These guys are awesome they go above and beyond for customer service.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:3240 E Platte Ave, Colorado Springs, CO 80909, United States
  • Site:https://www.rnrtires.com/tire-shop-near-me/colorado/colorado-springs/3240-east-platte-ave/
  • Phone:+1 719-602-4767
Categories
  • Wheel alignment service
  • Tire shop
  • Wheel store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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