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Jacks Alignment Service
215 W Fillmore St, Colorado Springs, CO 80907, United States
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Ke
Review №1

Ive used Jacks 3 times now on different vehicles and the outcome was the same, they are the best when it comes to getting your vehicle alignment properly..

Ke
Review №2

Great place to get an alignment done at. Very professional and straight forward.

Ca
Review №3

Jacks was awesome. They let me drop my car off at 1:30 when i got off of work. They called me by 3:00 to come pick it up. Service was quick, cheaper than anywhere else, AND informed me of parts of my suspension that i might wanna replace in the near future. Ill never take my car anywhere else.

Je
Review №4

First time going here. Would totally recommend, friendly and did a great job.

Ma
Review №5

I installed a lift kit on my stock Outback. Called and asked if they would be able to align it, yep they said, bring it on down. Upon arriving, I asked again, can you align this thing with 3” strut spacers installed. Was told no problem, we have done these before. I then got a call a few hours later, stating that that got the front aligned no problem, but the rear was out 1/2” and would scrub the tires, so they couldn’t align it, yet they adjusted it and left it that way. They proceeded to show me a catalogue of expensive trailing arms that would “solve my problem”. Here’s my take: If you are an expert, as these people are supposed to be, and you say you can, you’d better be able to deliver. If you said you could but couldn’t after all, then why would you charge someone and leave it out of adjustment? After removing the spacers, I now have to pay another $80.00 to re-align it. Not good business practice, will not be going back there or recommending them anymore. My bad for trusting self proclaimed “experts”.

Un
Review №6

Best alignment shop in town if you ask me. Pat is a great guy thats been doing alignments for a long time. Wouldnt take the classics anywhere else. No fear of a joy ride happening here. Great group of guys that are no nonsense and professional.

Ki
Review №7

Jason was awesome but my sons car is still pulling to the right and we are traveling toFlorida so nothing can be done.

Am
Review №8

Was recommended to me from a friend. I was told they do great work for a decent price, theyre the best in the springs for this kind of work. I went over there and they proved to be everything that I was told they qould be.

ci
Review №9

MORE than disappointed!! They couldnt find the part for my car. Left my outside after EXPLICITLY told me they would call me in this event! Ive been a loyal customer here for more then 8 YEARS! Now I have EXCESSIVE repairs to my vehicle. THANK FOR NOTHING BUT TROUBLE!Next time Frank at TIRE KING for all my alignment needs from now on, HOW SAD

Mi
Review №10

Ive been going here for about 10 years, always great service.

jO
Review №11

Great job!! In and out at reasonable time.

Je
Review №12

Very reasonable processing u get million doller work done.highly recommend. Dont sell u unwanted stuff just tell u whats up from the start no bs. Thanks guys.

Je
Review №13

My family and I have been going to Jacks for ages... Still the best people and prices in town.

Jo
Review №14

Jacks was great. $82.50 out the door for all 4 tires to get aligned for my sedan. They are no longer taking appointments due to COVID. Its first come first served. My wait time was just less than 2hrs as they were pretty busy. Nice people. Great service.They take a lunch break at 11:30 to close down for a little while. :-)

To
Review №15

As Smokey Yunick would say - best damn garage in town. Honest, prompt, no extra-adding non sense. I’ve had multiple cars at Jack’s and it’s been a pleasure every single time. They will get your wheels aimed in the right direction and honestly what else would you want out of an alignment shop. Jason you da man!

fa
Review №16

Awesome customer service and did a great job aligning my truck and great prices. Definitely will go back anytime I need an alignment

Am
Review №17

I’ve never had an accident because of ice/snow and I recently did and knocked my car out of alignment and did some other damage. I was recommended Jack’s by another mechanic I trust and they took great care of my vehicle. I did not feel overcharged in the slightest, they did the exact amount of work my car needed, and I had my car back within a day. I’d definitely recommend. Thank you! :)

Sa
Review №18

I take four of my vehicles there all the way from a big 3500 Chevy dually to my Jeep rock crawler and my daily drivers they always do the best work and do it honestly with a great hometown feel

bi
Review №19

Helpful, knowledgeable staff. Great prices. Ill be suggesting it going forward.

Du
Review №20

Quality work and no-nonsense communication. I have taken my 1999 vehicle there a couple times for an alignment and some steering components (ball joints, tie rods, etc.) work. I plan on taking all of my vehicles here for alignment.

Lu
Review №21

I had a steering gear boxed install as well as an alignment done to my GMC 2500 van and these guys were awesome. Cant say enough. Professional, courteous and on time. Thank you guys!

Ce
Review №22

They have worked on my vehicles, very professional, great prices and does great work!!

T
Review №23

Wont touch control arm bushings. Ya, a alignment shop who does not mess with control arms, run.

Ja
Review №24

Only guys in Colorado Springs I trust with my alignments. I have been working on automobiles my whole life. I am ASE Certified and can tell you Jacks knows what they are doing. They are using newer Hunter alignment equipment. They are not out to gouge thier customers. I recommend you call for an appointment as they are usually always busy. Totally worth waiting. I have had some quickie alignments before and they have never been right. Do it once, do it right, go to Jacks.

Br
Review №25

Solid shop trustworthy and knowledgeable.

Mi
Review №26

I absolutely love this place. I drive 80 miles to get an alignment here because they are the best. Each time I have been thoroughly impressed with the knowledge and capability of the staff and everyone I recommend this place to has said the same. So Pat and crew, keep up the great work.

Sl
Review №27

They did an alignment on my Maserati. It was quick and extremely affordable especially compared to what the dealer would charge. I was referred to them and Im glad I used their services. I would definitely recommend them.

Bo
Review №28

In and out in no time, tire rotation and front end alignment. Friendly folks and very reasonable price!

ch
Review №29

Not a rip off shop thanks so much I highly recommend this shop. A 1 tire shop referred me definitely to shops you can trust. That is hard to find in the springs. Stay away from brakes plus.

Lo
Review №30

Great long standing reputation.Reasonably priced alignments.Note closed on weekends and at least an hour for lunch m-f

tr
Review №31

Great customer service and the value has worth the drive down from Denver.Ive been going to Jacks for over 15 years since I lived in Colorado Springs.

Vi
Review №32

I chose Jacks over other places after talking to him on the phone because I could tell the other places were already trying to upsell before I was even there. I just wanted someone that was straightforward and honest and I got exactly that. Fair price friendly helpful and honest.He did notice a vibration happening and let me know that was something to have checked out, but didnt try to sell me 1/2 a dozen other services.Alignment is dead on straight too!

Am
Review №33

WARNING !!!!!! - 5 STARS . this shop owner himself is a rude , unprofessional individual. hangs up on you mid sentence. because he cares nothing about your vehicles safety. thanks bud . wish you all the best .

Aa
Review №34

Quality service from friendly employees and the prices are reasonable. This place is 1 of 3 mechanics I trust here in the Springs.

Mc
Review №35

I bought a used car recently that’s alignment was way off. I found this place and took my car in, the day I came they were a bit backed up and running behind but apologized and were very sweet about it. They finished up fast and I was good to go! I noticed throughout the next couple weeks it felt like my car may have been pulling a bit still. I called them up and the lady at the front desk was so sweet when I explained to her my concern. She got me an appointment asap at the earliest most convenient time for me. When I brought it back in, the gentleman who had looked at my car previously also looked at it again and was very thorough, he test drove it and even printed out a copy of the alignment measurements upon my request. He gave me his honest opinion that the alignment was close to perfect so the issue lies elsewhere. They didn’t charge me anything for the second visit! The people who work here are very professional and respectful and the prices are very affordable. I would recommend them to anyone! I appreciate their great honest service.

Mt
Review №36

Jacks has been a staple in the Industry for many yrs the staff is very knowledgeable and do great work I use no one else

Ma
Review №37

Great experience & cash discount.

St
Review №38

Great service and so quick. My truck handles great!

Ry
Review №39

Honest and good shop. They went above and beyond, and they have good people working there.

Ge
Review №40

Very busy but they will do what they can to help you out. Good price for expert work.

Ma
Review №41

Jack was professional, got it done within a couple of hours, was cheaper than any other alignment I have ever had and it tracks straight as can be. The only reason I didnt give 5 stars is that i didnt get any sort of print out showing previous and current values (camber, castor, etc). Definitely recommend.

Pe
Review №42

The most reliable and accurate alignment service in Colorado springs. Worth every penny in what you will save in tire life.

Br
Review №43

I took one of our carpet cleaning vans to Jacks Alignment. We knew the alignment was off because a tire had worn to the steel belts quickly. I was sure that we would need new ball joints or other front end repairs. About 30 minutes after I dropped it off, they called and said it just needed a basic alignment and not expensive repairs. The alignment was done quickly and we we got our work van back to business. I am very happy and we will only take our fleet vehicles to Jacks Alignment.

Da
Review №44

They do top notch service. One of the last few true suspension and alignment shops left. Access is tricky so be careful.

De
Review №45

Amazing service. Great price. They were quick and honest. They even just got new computers and equipment for proper alignments (May 2015). Brought it here for a second opinion. The previous shop said I needed $1700 worth of front end work. I brought it to jacks for a look he said that everything looked decent. Not too pretty looking but no major issues. He did an alignment And recommend I look at the tires and rotors for my original issue. Tire rotation and balance took care of all my issues.To the ownerWas recommended to you by a Colorado Springs native (driver at Colorado Springs cab company). He said that jacks has been in business for over 40 years and always does a good job.

Je
Review №46

Driving in Colorado Springs means lots of potholes! I bring both our vehicles here for alignments regularly... amazing customer service, and great prices! Highly recommend to avoid uneven tire wear (I learned that the hard way)

C.
Review №47

Theyve done a great job on 3 of my Mercedes. Good price roo

Ci
Review №48

Great work good prices, nice people.

Vi
Review №49

The person that answered the phone was sleeping no very professional is to Poor talking w ppl I don’t like it!!!

mr
Review №50

Really fantastic shop. They did an alignment by hand faster and cheaper than other shops using a computer system. Cant stop recommending them to friends

Jo
Review №51

Showed up early and got me right in. Explained everything. Fair pricing and excellent customer service

Ma
Review №52

Came highly recommend. Just blown away by the speed of service the accuracy and customer service. Hands down best service experience Ive ever had anywhere. My Audi S4 was way way off up front. They told me 30 min and 20 later it was done sitting in front of the door . Pat let me know my battery was dead told me he didnt want me stuck somewhere. I was also quoted $82 cause all I needed was a front they charged me $59. I absolutely recommend Jacks Alignment to everyone.

Do
Review №53

Great honest and friendly shop. Definitely recommend.

Ti
Review №54

DO NOT WASTE YOUR MONEY AT THIS PLACE. Extremely disrespectful and rude. There are way better places you can give your hard earned money too, that are very professional and respectful! My rating for Jacks Alignment is a definite Zero!!! You Sir need to learn how to listen to a potential customer and show some good customer service or you will eventually have no customers. Shame on you!!!

Ch
Review №55

Great guys,great work and great prices

Wh
Review №56

Love this place. Was told about it by a co-worker wheres the cheapest place in town out of all of them that Ive called for an alignment. $62.50 for a two wheel alignment.

Je
Review №57

Jacks was great. Everyone was very friendly and the survive was superb. They were able to squeeze me in the same afternoon due to a cancellation. I said I wanted a 4 wheel alignment and they could have easily charged me for one. Instead they checked the rear and when it was good only did the front. Saved me over $20. I toyed with the idea of going to Big (n)O and Im glad I did not. They said because of my model of car there would be an additional charge of $25. Somehow Jacks managed to get around this mystery fee. Do yourself a favor and support a great local business while receiving outstanding service.

Ja
Review №58

They did a great job on my BMW 325ci...I just had some suspension components and steering arms replaced, so my steering wheel was off center.They got it back perfectly on center.Good honest people that shoot you straight, not feeding you a line of BS that you need thousands of dollars in other work done.I highly recommend!!!

Ro
Review №59

Just got an alignment and they told me one of my control arms was bent. He then explained he could still align the car so my tires dont wear excessively, it just might pull to the left. He could have convinced me that I had to replace the part or the alignment wouldnt work, but he was honest about it. Plus they are well priced!

Ja
Review №60

These guys have helped me a number of times, and they’ve been great every time. Great customer service, and they break down the terminology so you understand the work that needs / has been done. I will continue to go here and recommend these guys to anyone that will listen!

Ja
Review №61

Great pricing and fast service. Only thing I have a slight issue with is that my steering wheel is turned about 1/8 of a turn while the car is driving straight.

Ku
Review №62

Friendly service at a great price!

Jo
Review №63

Very Very impressive business! Jack (Jr.) took the time to tell me that my lug nuts were installed backwards and he filled my tires to the proper psi without me even asking. I wont even bother shopping them around in the future. They are very caring and knowledgeable people! (and friendly!)

Be
Review №64

I made the appointment, went in, and was out of there in less than 40 minutes. Expert workmanship, friendly people, decent price, and a local, family owned business. Im a customer for life.

ke
Review №65

Did a fantastic job as always in no more than 20 minutes. Drove home with no sreering pull.

D
Review №66

Highly recommend them. They are honest, they know what theyre doing, and their pricing is reasonable.

Jo
Review №67

Very happy with their work, pricing and integrity on my 2006 Vibe. They did a good job with replacing the wheel arm, ball joint and doing an alignment and it drives great now. They didnt charge extra for anything and kept to their quote even when small extras were needed. I called OReileys to get price quote for parts and they were comparable. Labor reasonable. Very happy. Ultimate chiropractic care for my Vibe!

ca
Review №68

Great guys! Got my car all straightened out, got me in and out quickly, and all for a great price! Would definitely recommend!

Pa
Review №69

Theses guys are always great. I mixed up my apt and they still got me in. One of the few places that can do a crew cab long bed.

Cu
Review №70

Called for an appointment for the same day. Politely gave me an appointment got me in and out for a four wheel alignment 45 mins. $82.50 if you pay cash they give you a 5% discount. They good work the first time. Thanks to the Jacks Team.

T
Review №71

This is the best aligment shop in town hands down!! Reasonable rates and a knowledgeable staff keep me coming back. They operate with honesty and integrity.....and always do the job right the first time!Thanks guys (and gal) for being the best!

Ce
Review №72

I bought here my 05 Volvo xc70 for alignment and they strongly deserve five stars. The crew very friendly and professional, job was done excellent and quickly service. I would highly recommend this place for alignment.

Ro
Review №73

Jack’s came highly recommended by my mechanic. They’re polite, reasonable, and they do a great job! They’re the best in town!!

De
Review №74

Got turned away from 3 other shops just because my car is custom. Jacks had no issues with anything and got me back I a straight line In no time! Been here twice now (because of other suspension changes) and both times the guys working here got it done right! Great place. Will be back for any suspension needs I have.

We
Review №75

Very good work.. Honest mechanics.

Ju
Review №76

Dont take a truck anywhere else!

an
Review №77

So i took my truck in today. They inspected my alignment and advised me the last shop to work on it left the camber pin out on one side. They refused to take my money and didn’t try to upcharge me for the work. That is integrity! So i ended up taking it back to the shop that did the work and they will be fixing it for free. I tipped the tech at jacks for the honesty and they have now earned all my business. Things like this are rare nowdays. Thank you for the great service Jacks!

Ja
Review №78

Best place in Colorado springs to take your vehicle for a honest mechanic

Ni
Review №79

Very happy I decided to go to Jacks for my alignment. Ive had my car for 11.5 years and for the past 7 years Ive had a Firestone lifetime alignment. Lifetime alignment sounds like an awesome deal when you hold on to a car for as long as I have until you start chewing through tires, which is what happened to me. My most recent problem is that I started tearing through the inside of one of my tires and Ive gotten my alignment done every few months at Firestone because of it, the most recent was a month ago. I just got new tires a couple days ago and the car still didnt feel right to me so I went in to Jacks to give them a try. They give the impression that they are honest and not out to take money which is exactly what I wanted. They also found that my 1 month alignment was off and after they did the alignment my car FINALLY feels back to normal. I highly recommend them to anyone looking for quick, honest, and quality work.

St
Review №80

I always use Jacks. If something is wrong with the front end, they tell me at no charge. They also aim for the middle of the alignment spec, not merely in. Very down to earth and easy to talk to.

St
Review №81

Jacks is the best. Caring, quality work, mom and pop atmosphere.

Be
Review №82

Best plave to take any car for a alignment. Make sure you make a appointment first.

Ma
Review №83

Pulled up at 9:57 for a 10am appointment and my truck was on the rack at 10:01. Was told about 30 minutes for the alignment and drive away at 10:28. They were honest, friendly, and didnt try to up sell me anything. Definitely recommend them over the chain stores that might be $10 less.

Bi
Review №84

A hidden Gem.There are few choices for independent alignment shops in Colorado Springs,Jacks is among, if not the best.Appointments are often booked days or more in advance for good reason so plan ahead.As long as I live in Colorado Springs I will never use any other alignment shop.

Ca
Review №85

Awesome service and the best car alignments in town.

Mi
Review №86

Quick service. Friendly staff

Th
Review №87

Great shop, had both my cars aligned there within a few weeks of each other. Friendly and honest, no one tried to tell me my cars were broke and sell me unnecessary service. Almost 1/2 the price for an alignment from the dealerships want to charge. They will take care of you while you wait.

N
Review №88

You will not be disappointed, these folks are the real deal. Honest, hard working people who do great work. I had both of my vehicles done for under $60 each.

Me
Review №89

Customer service was horrible!! The owner was rude and abusive when speaking to ladies. He was very rude with my elderly mother when she went to him, he must not like return business. Learn to deal with customers in a professional manner or get off the front desk, costumer service is important! Dont send your loved ones here!

Ja
Review №90

Great service and prices

Ge
Review №91

Great little family owned shop. They got me back on the road safely and were extremely friendly.

An
Review №92

They treated me very good over the years

Ja
Review №93

Best Alignment place in town. Honest, Reliable, Fair Pricing, No BS here, only qualified, honest mechanics.

Ta
Review №94

Wonderful service. Great knowable staff

Ma
Review №95

Awesome place highly recommended. fast and affordable. Wont take any of my vehicles to Big NO ever again.

Sh
Review №96

Good work, good prices, good people

Wa
Review №97

These guys are awesome. Fast, honest, and affordable.

Le
Review №98

Great customer service. The lady at the desk was very pleasant and I will be using them for all of my alignment needs from now on.

Da
Review №99

Great service at a great price. Would recommend.

Ch
Review №100

My service was perfect and fast but I saw a technician being rude with the customer behind me and while she was late, she didnt deserve what she got.

Information
13 Photos
100 Comments
4.7 Rating
  • Address:215 W Fillmore St, Colorado Springs, CO 80907, United States
  • Site:http://jacksalignmentco.com/
  • Phone:+1 719-633-0030
Categories
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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