I love this gym! The trainers are great and the flexible schedule is perfect for me.The trainers call you by your name and encourage you when they see you are pooping out..lol. I have seen more improvement in the last couple of weeks than I ever saw at my last gym. I love that the workout always changes but you are still getting to each of the major body parts, just different muscles in them. If you are thinking of joining a gym and need outside motivation, and a flexible schedule. I recommend 9round!

The owner PhilAm makes it a point to develop meaningful relationships with his members. Because of the personalized customer service, it keeps me accountable to keep on attending! The trainers are always enthusiastic about helping each member meet their goals. You’re always welcomed with a big smile and big hello as you walk in! I love it here!

What Brandi W said pretty much sums it up. Tried canceling 3 different times and it just kept adding up, had to call the bank to get reimbursed and block them from charging my card.

This place is a great workout with trainers that care. They know you by name and greet you every time you walk in. The workouts are different everyday so your body is always guessing. Im averaging around 500 calories in a 30 minute workout. I highly recommend it. Plus you get a free workout to see if even like the place so nothing to lose.

Jorge (owner) and the trainers are engaging and encouraging. The money worth each challenging workout and the feeling of accomplishment after every session. Thanks for opening up in the Chula Vista community and offering great service to us!

It is amazing, went for a visit and signed up the same day. Great customer service the trainers make you feel welcome.

Best thing I ever did for myself! 3 Months in and I couldn’t be more satisfied for what 9Round has provided me. If you want to get in shape, lose weight, shred, and have fun all in one shot, visit 9Round EastLake. The staff and ownership is payed back and welcoming. After my first free session I joined immediately. I go 4-5 times a week and I’m hooked. No matter what level you think you’re at, you’re going to get a KILLER workout in 30 mins. Results are subject to your own efforts, but chances are you’ll love it. I’m in sales, so I don’t have a lot of time. 9Round EastLake makes it possible for me to keep my body in warrior mode, without compromising my schedule. Just do your first FREE session. You’ll see!

I have been trying to get a hold of someone during this COVID-19 situation. I have sent emails attempted to call the corporate office and they just refer me back to the franchise. I have yet to receive a response. Very frustrating.

As I stated in my Yelp review 9Round was and is the right place for me to get my workout in. As a previous martial artist for over 25 years I love doing bag workouts, having a trainer/coach, no start time, Im done in approx. 30 min, and affordable. After about 4 months I had canceled because I was concerned about some back pain. I adhered to the 30 day notice and Jorge adhered to the policy and no problems. A few months later after I was cleared by my Dr. I joined back up. The free work out gives you a good idea as to how the work out sequence will be and the rules are clearly explained when you sign up. I encourage everyone to at least take the free work and if you like it sign up under one of their new membership options. They even have a month to month.Hope that helps.Louis O. U.S. Navy Retired and Okinawan GoJu Martial Artist.

This is fun and a full body work out... I recommend 9 round for all ages all body types all fitness levels

Been here going on two years...I think??? Regardless, I keep a revolving travel work schedule and when Im here, its always like going home when Im in the gym! All the trainers take the time to know you to include Jorge, the owner! Have liked the concept from the beginning...on your time, at your pace, in and out! Whats not to like????

The trainers are awesome! Great 30 minute workout, I burned almost 500 calories in that time.

CONSUMER BEWAREI would have given them 5 Stars as the trainers were awesome. That quickly went to 0 stars when I attempted to cancel the monthly membership. I originally sent a request that was completely ignored. I then started receiving phone calls and texts multiple times a day. I sent another email from what I thought was the 9Round corporate dept. I promptly emailed them back that Id requested a cancellation. They forwarded the email to the owner who informed me that he refused to cancel my membership until I paid the past due balance of a membership Id already tried to cancel. He basically said, Im not cancelling it so the fees will keep going up each month and emailed me a copy of my month to month contract. With his refusal to cancel, the billing dept continues to bill, call and text me all day long. I just hung up with them again only to find out they are a 3rd party billing dept that does billing for many franchise gyms. The representative was wonderful and while she said she couldnt do anything, she agreed that its wrong for him to refuse to cancel the membership and just let it keep adding up each month for fun. Shed never heard of any of their other clients doing that. Its now up to almost $400 and Im not giving them a dime of that regardless of what action they take. She made it very clear that its up to him to choose to cancel the month to month membership; not them. Hes simply refusing to do it. I recommend going elsewhere or to Brickhouse Cardio Studio on Palm Ave in Chula Vista for group fitness. I had a monthly membership with them which I emailed to cancel. The owner was AWESOME and ethical. She cancelled right away with no problems, no 3-4 collection dept calls each day and no sneaky tricks to try to keep collecting fees each much. Stay away from this place!

Great gym, great trainers, great workout every time!

D best place to train