I cannot express how wonderful our service was with Mark Mullins at Shelors Chrysler Dodge Jeep Ram. We were in a situation where my husband really needed to consider selling his older truck for a newer more travel reliant vehicle. Mark worked diligently to make sure we were able to get the best deal. By the end of our time with him, we were able to keep our truck and purchase a new vehicle. I am just blown away with Marks dedication to his customers!

Jessica M in the express service was amazing! She was kind, helpful, professional and delivered everything on time. She is quite the asset. The waiting area was also extremely clean. I can’t say enough about my experience here. I plan becoming a regular customer and have already recommended that my boyfriend goes here for service too.

I had a great experience with buying a new vehicle from Mark Mullins at Shelor! The whole transaction went much faster than I am used to from prior purchases at other dealers and was very smooth! I wouldnt hesitate to go back to Shelor and Mark for my next purchase!

I have all my vehicles serviced at Shelor motor mile. The service is always exceptional. But this time Nathan blew it out of the park. I am a mobile service and I told Nathan I received an emergency call and needed my van back as soon as possible. He kept checking on my van and kept me inform. He had my van back to me with in hours. This was a sudden request and Nathan made it happen. You cant beat that anywhere. Thank you.

Motor Mile is a large business and once we were on site it took us three stops to find the correct building. More/better signs would have made this much less stressful and added a star to this rating. Once we found the correct building the receptionist and service advisor(Darryl) were both professional and helpful. We chose to take advantage of the free shuttle service and the drivers were safe and courteous. The reason I didnt give the fifth star is nobody bothered to tell us the shuttle service did not run between noon and one oclock. Our service was completed at 12:12 but it was after 1:00 when we were finally picked up. We will give them a second chance and use what we learned today. Overall not great but not terrible either.

We are from NC and came to the Dodge service center for emergency help with our diesel. Jordan and Cameron were amazing and got us back on the road quickly. We appreciate them so much and the kindness and care they showed to us! The manager was also incredibly nice. Very friendly people that were a God send and we truly thank the Lord for them!

Love this place. Highly recommend Joe Pinto. He is the best salesman ever!! Go see him if you need a new car!!

I took our 2019 Jeep in for an oil change and tire rotation. We also had a couple of additional items we wanted checked, that would be covered under our warranty. They had it in their shop for 2 1/2 days but couldnt get them to replicate what we told them the problems were. Not a lot of confidence in the repairs/checks because they hadnt even reset the oil life monitor which I did myself after getting home!

Stacey Arnold did an excellent job coordinating and ensuring that my Jeep Renegade was repaired and back on the road in a timely fashion. It was a smooth transaction from start to finish, 10/10.

Today 4/13/21 we purchased a brand new 2021 Chrysler 300 Touring and this was the most painless process of purchasing a car that I have done ever. No hassle and our salesman, Chris Spencer, was simply awesome. He made the purchase so smooth and there was no hassle. We were approved in about 15 minutes and came out with options for our purchase. Changed out the plates, moved our personal belongings from the old car to the new car. I would strongly suggest that if you are looking for a car this is the dealer to go to. If you hear their ads about the Shelor Motor Mile they are all true. Great dealership and the building and grounds are just immaculate and the friendliest people you will ever want to deal with and meet. I give them a 5-star rating and if I could I would give them 6.

Joseph Pinto was my sales rep. Very nice. Thorough. Patient with my questions - as was the finance person.

Nathan was my service advisor. He was great about getting back to me with status updates as well as getting me worked in for an oil change while my gladiator was in. I was very happy with my experience.

After owning 26 Jeeps, I have to say that the team at Motor Mile went the extra mile. I purchased this vehicle living 3 hours away and Joey made things so smooth and simple.I would definitely drive that distance again.

Joe Pinto rocks! He was extremely knowledgeable! He made my experience easy! I shared with him my needs and he had absolutely everything ready and waiting for me to sign and go. Although they were extremely busy, he made me feel like I was the only customer that mattered. He never batted an eye at dings on my credit, he just made it happen! Thanks Joe! My family and I are grateful for you!

Absolutely the best place to buy a new car. They all make us feel like family. Salesman are the best, honest and truthful. They go out of their way to put you in the car of your dreams.They helped save my business by getting me financed for a new box truck when others could not. Two new challengers to add to the family. Joe and chris thanks , your family now.

Caleb was very professional. He helped me test drive 3 jeeps before I found the one for me . Thanks Caleb !! And the finance department had me on the road in no time . Its a great team at Shelors . Thanks everyone. Ps . I love my jeep

As of right now its a 2 the salesman was good at what he did. But the jeep I bought already had popping sounds a week into getting it, they tried to schedule me outside the original 14 day period. When I did get scheduled on Tuesday this week I brought it in had no rental ready when I was told there would be one... Now I am told it will be next Monday or Tuesday before they can even see my Vehicle, to see whats wrong. Which means it goes over the 14 day period now.. Just wondering now if they are gonna try and charge me for something extra, cause the 14 day warranty is up, also charge me somehow for the rental to which I was told is suppose to be at no cost to me cause with Jeep it is not suppose to be.. So to be continued really.. Especially when a friend took his Jeep in the day after mine and has his back already. I was told by a Service Administrator that they are still working on Vehicles from last weekend. Kinda seems like Shelor lied to cover themselves or their service dept is really that bad at fixing things. Was even told that by numerous people. Like how they forgot to put in bolts around a Transmission Housing on another Jeep guy I know. So thanks so far for the bad service.

We came to the Motor Mile because of the wide variety of vehicles available. We were looking for a 3rd row SUV to suit the needs of our family. They helped us find what we needed quickly.Honestly, it was one the best car buying experiences weve had. Well definitely go back when we need another vehicle.

I am a huge Shelor Motor mile fan. I bought my last vehicle from them. If I buy again it will be with Shelor. Auto service is excellent! No complaints would highly recommend

Working with Bobby at the Jeep dealership was a pleasure, very helpful with information and getting us the best deal.

I usually don’t leave a ton of Google reviews but I wanted to express my satisfaction with my recent visit to Shelor Motor Mile in Christiansburg. I had a super pleasant experience test driving, trading in my old vehicle, and financing my new one.The process was time consuming but usually is when buying a new vehicle. Either way, I had the best help with the process. Chris Spencer was one of the best and personable sales person I’ve ever came in contact with. He wasn’t pushy or misleading. He answered every question I had and more. Definitely would recommend asking for him if you’re looking to buy a car from there.From the financing perspective, I worked with Daniel and he was also equally as great. He literally had a detailed answer for every question I had and really helped me feel informed with my decisions. He was also very personable and easy to talk to.Either way, if you can find a good deal and a vehicle you’re interested in, I’d highly recommend coming here. I did ask Chris to not have the car cleaned by the people at the dealership as I’ve had bad experiences with other dealerships ruining paints with swirl marks or scratches.However, I detail professionally on the side and have no problem working on my new car once I got it home. Thanks again to Daniel and Chris for helping me with the whole process

Absolutely loved dealing with them, Caleb Tanner at the dodger dealership was extremely helpful and polite. Thank you for all your help buying my Jeep renegade!

My experience was fantastic! They did an outstanding job, the technician really took care of my vehicle, I trust the input and opinions from him and I will go back!

Everyone was extremely professional, but down to earth! I was walked through each step of the process. And I was treated with respect. Great experience. Excited to start driving my van!

Amazing sales experience and financial support with Morris and Nick O. Was able to purchase a new 2021 Pacifica without hassle. Received lots of bonus items and felt confident through the whole process.

I hadnt purchased a new vehicle in nearly twenty years, and the thought of the purchasing process filled me with dread. Caleb walked me through every step and made the entire experience pleasant and easy.

Our salesman Nick Ogle was awesome..one of the best we have dealt with in a car buying experience. Have a issue that was brought to Shelors attention which is going to be addressed soon. If i had to say what could be improved on would be attention to clean up detail on the inside. Glitter is nobodys friend..Other than that it was great. All questions were answered and we left feeling confident with the purchase.

We bought from Chris Spencer at Shelor in 2016. Our experience with him was like no other car salesman. He didn’t treat us like just another customer he treated us like friends. He gained our respect and friendship through that sale and is exactly who we came to when we were ready to trade that car in for our 2021 Jeep Renegade and helped us find a lower interest rate than what our own credit union was willing to give us. Shelor has good customer service because people like Chris make it a dealership you can trust for all of your needs. Thanks for a repeat awesome experience ❤️

Jeremiah was so much fun to work with! He managed to hold the happy middle ground between not pushy and still helping me find an awesome ride. If you know what you want and youre ready to have a good time getting it, then go see Jeremiah!

BOBBY VAUGHT is incredible!!! If you need some one in the business that you can trust that wont waste your time. That will sit down and get to know you at a personal level and not sale you a car and thats it. BOBBY will create a relationship with you and you can truly experience there process. This is who you need to ask for when you go to Motor Mile to buy your next vehicle.

Great service after being misinformed by someone on the phone. Wish the complimentary car washes were of better quality as my truck still looks dirty since they give the lowest quality wash but overall very pleased. Prices are pretty high but that has nothing to do with the actual employees who were nothing short of top notch.

I think everyone at the service center is trying hard but Id fault management for either setting up lousy processes or understaffing their service teams. Ive been there a few times and each time It has been one delay after another and one missed promise after another. Ive owned three Jeep Grand Cherokees over the past 30 years and Ive been to Jeep dealership service centers in at least six states. Everyone of them is more responsive, schedules repairs faster and keeps their promises better than Motor Mile in Christiansburg. They appear to prioritize scale over personalized service, and prioritize their own process over delivering good customer service. The other Jeep service centers prove Motor Mile could do much better.

I scheduled an appointment on Monday, August 2nd, 2021 for 4 new tires for my 2018 Dodge Tradesman 2500, which I purchased new from the Shelor Motor Mile in December 2018.After the four BF Goodrich All Terrain TA tires were mounted and balanced and installed, the truck was sent for a front end alignment. About an hour later, I was informed that a front end alignment was not possible.This is due to a recall warranty repair that was done on my truck in April of 2019.It concerns what is termed as a Drag Link Assembly.The problem is explained in a 8/2019 NASIP bulletin as follows,The outboard steering linkage jam nut(s) could loosen,allowing one end of the drag link to separate from the adjuster sleeve. A drag link separation can result ina loss of directional steering control, which can cause a vehicle crash without warning.The repair for this is to weld 2 points where the jam nuts could loosen.When I received the notice for the recall repair in 2019, I promptly set an appointment and the repair was completed in a fair and professional manner. I admittedly, did not ask a lot of questions then. There was a recall, I scheduled it, and my dealer completed it. Problem solved?Or, so I thought.So, now I have $1,600.00 dollars of new tires on a 3/4 ton pickup truck that I purchased to tow a large camper, that cannot be aligned, unless the recall warranty repair from 2019, meaning busting the welds that effected the repair are broken. Then I assume, the welds will be replaced.The dealer said I needed to set an appointment with the truck shop but I was at a point where I felt I needed to hold off and seek information concerning this problem.That research found that this is not an odd occurrence. I found on several sites reports that were submitted to different agencies with the exact same issue. Four new tires, cant align the front end due to the voluntary FCA recall repair.I sent 2 emails to the dealer, sharing my concern as well as surprise, if this is the final fix of this issue. Its no secret, there are plenty of other cases out there. So, my question is this. I am supposed to place my life, and those on the roads and interstates around me safety, at interstate speeds on those 2 welds for the life of the vehicle?As well, every time I need an alignment, I assume (cause no one has responded to me) that the welds will be broken, the front end aligned, and the welds re-established. And this is adequate and safe over the life of the vehicle?When alignment is done, does the recall incur the cost for the welding?Lastly, are those doing the welding at the dealership certified welders?I asked for a call from decision level management on a specific day, and received no call on that day or otherwise.When I purchased this truck, I purchased the full extended 7 year or 100,000 mile warranty. In my mind. either as an ethical company, or in accordance of said warranty.Either FCA, Shelors or both, should make this right!By right, I mean, effecting a final repair on the said recall issue that not only takes care of the issue in a way safe for the vehicle to be used for its intended purposes, towing big stuff without the fear of the 2 spot welds on the drag link coming apart.But also, that regular maintenance on the truck can be performed, without having to break another repair to do so.Is this too much to ask?My relationship with the dealership has been pretty good up to this point. A mis-communication or drop in communication or two. But, more than satisfactory up till now.Would I recommend anyone to Shelors in the future?The Jurys still out.

I really enjoyed my recent experience at Shelor Dodge. Salesman Nick Ogle thoroughly explained the features of my new Cherokee Trailhawk and answered all my questions. Extremely positive buying experience and I am thrilled with my new vehicle!

Worked a deal on a Jeep from 2 states away, flew in, and drove it home. Everything was as discussed and agreed to in advance. I would encourage both locals and those from far away to give Shelor Motor Mile a chance to earn your business. Thanks to Jeremiah and the rest of the team for an easy and pleasant transaction.

We were helped by a salesman named Chris Spencer. He was so nice. Gave us a good deal on a jeep. Explained everything on the vehicle, even programmed in my phone. He also helped us get back on the interstate. He went above and beyond to help us. We will definately be return customers. We love our jeep!!!

Fantastic service! Stacey is extremely helpful and courteous.

I can say even though I bought a cash car they still treated me just as well as if I bought a new car. Chris was amazing. Highly recommend.

Shelor Motor Mile exceeded all expectations in process of buying a new Ram 2500 diesel truck. They were courteous, patient, and didnt try to push us into anything. They were more than fair with our trade-in and we couldnt be happier! All in all a great experience.

Extremely helpful. Paperwork took longer than anything, but thats not their fault lol. Would definitely go back again. As a matter of fact, Im planning to, very soon, for my daughter thats getting ready to turn 16 (Lord, help me!)

Over 2 hours for oil change and tire rotation truck sitting in front of me but waiting for paperwork now slower than molasses reps sitting around on phones. Not busy 4 other people in waiting room with me that came in afterwards

We have had our vehicles at Shelor for servicing several times now and each time has been completed professionally, on time and timely. Most highly recommended

WHEELS RUBBED AFTER ROTATION; CONFUSION ABOUT MVP PLANI have been going to Shelor for maintenance on my 2018 Jeep for the past two years. I purchased the MVP protection plan from Jeep that pre-pays for my all oil changes. EVERY TIME I have to have an appointment for this - 2 weeks out! This is NOT CONVENIENT at all. EVERY TIME I use the MVP plan for an oil change there is confusion about how to apply it. There is always an unnecessary delay. Apparently, the service reps are not fully trained on the process. During my last visit, I had my tires rotated and only drove a few feet from the service center when I heard a loud rubbing sound coming from my front wheels. UNACCEPTABLE. An appointment for an oil change and tire should not take 2 hours.

We purchased our 2018 Jeep Wrangler from the Motor Mile 2 years ago. We have had the service done at the Motor Mile ever since every 5000 miles. The service is fast, easy and the Service Team are very Friendly and always greet you with a smile. I live 25 miles away but still take our vehicle to the Motor Mile for service.Great Job!

Ive lived in Roanoke 21 years. Right of the main street Williamson rd. Theirs probably 7 dealerships with 5 miles of me. But I always drove 45 minutes to Shelor. They have no hassle financing. Top of the line vehicles, parts department and top of the line service center. They always go the extra mile for me. Ive purchased 6 vehicles from them in 18 years. And am always a happy customer. Thanks Motor-mile

Pleased with our experience buying our new Jeep Renegade. Adam and Morris were both very friendly and helpful. And Morris got us though the paperwork as fast and efficient as he could. Thank you.

I have Been to shelor several times for the same issue, and have had some really bad customer service with a some of the employees in services, however, since being with Al Durham, the process finally went smoothly. He was on top of the issue, informed me of every detail needing done keeping the communication open, and is a very knowledgeable and humble person.Everytime I schedule An appointment from here on out, it will only be with Al. I feel that Al Makes a large contribution to the overall success of his department through excellent productivity and effective communication. Al Displayed a strong worth ethic that I feel effectively motivates and encourages those around him, and Al deserves the utmost recognition by everyone and is a true asset to Shelor that they should be grateful for. Good people are hard to come by these days, and he is the epitome of a true leader. Thank you fir what you do Al!

We recently purchased a 2021 Durango from Shelor Motor Mile and we so happy with the service they provided. The sales team welcomes you with an old fashion style of sales where they actually care about the buyer and aren’t just trying to move vehicles off the lot. Our sales team was top notch and we will definitely be making a trip back for a new truck in the coming months!

I had a wonderful experience with Jeremiah! He listened to what I was looking for, what I needed the vehicle for and what I could afford. We ended up finding something on the lot that has worked out beautifully.

Drove 4 hours to get here because they had the exact truck I wanted, and the whole experience was great, they really made it easy. Wouldnt hesitate to buy from them again

A great experience from start to finish. Took care of a warranty repair and a recall. Great communication throughout on the status of repairs. When I picked the vehicle up it had also been cleaned inside and out.

This was my first time buying a vehicle! I couldn’t have had a better experience! They answered all of my questions and gave me great information. The process went smoothly and quickly! Our car salesman Heath Haug was AWESOME as well! The whole dealership was very friendly and helpful! I am in love with my new jeep!!!

Nick Ogle and the Shelor Motor Mile Team were phenomenal, knowledgeable and very accommodating to be able to make such a big purchase and investment so easy. 11/10 would recommend him to anyone and everyone.

Shelor Dodge was great to work with when purchasing my 2021 Dodge Durango. I would recommend Joe Pinto, sales, and Morris Miller, Finance, to anyone looking for a new Dodge/Jeep. The experience was quick and efficient.

Stacy was great! We took our car in for a normal oil change and they found a transmission oil leak. Knowing that we were headed out of town for the holiday, Stacy was able to get us in the schedule to have it fixed before we left. So grateful! She was very professional, friendly and very responsive to our issue.

This was the second time in 4 years I’ve went to Shelor for a new vehicle, both times I left with a brand new car, last night I purchased a 2021 Jeep Renegade Sport, and was very happy with the service, knowledge of our salesman Caleb.Def go check these folks out if your looking for a solid place to make a purchase.

Good experience but the visor they replaced didnt fit flush and was loose. I had to remove the visor bracket, bend some plastic tabs out of the way and reattach to get a tight flush fit.

This makes the third vehicle we have bought from shelor. They have the best prices and all of the sales staff are extremely nice and knowledgeable of the vehicles they are selling.

Easy appointment to get a recall repaired. Quick and easy in and out. Even washed my vehicle. Nice touch.

Stacey was great , she got my challenger in and out! Got everything fixed she even had a recall issue fixed i never even mentioned!

My Service person was Nathan..he did a great job and got my jeep done in a matter of time.. and had the answers to all of my questions..I told Nathan. I would see him next year for another inspection...

Dropped truck off for a transmission service, due to hard shifting. Was told that transmission fluid and filter was lifetime and didnt need to be done. Authorized a diagnostic of transmission to rule out any faults. After being there all day was told that they could flush the transmission. Then get another call saying they could not and they wiuld have to drop the pan to do the service. Now this was after being told that it didnt need a service due to lifetime fluid. Seems to me that the service adviser needs some more training. Getting the run around all day just isnt any fun.

Thank you so much for the little extras like cleaning the windshield and checking tire pressure when I brought my Jeep in for a recall. Thank you for excellent service.

We have a problem with electronic doors opening and closing on their own. $98 seemed a lot to spend for unable to duplicate problem.

Joe Pinto is the absolute best sales person we have ever dealt with and he ended up at the best dealership we have ever gone to!!!!!! Grand Cherokee Summit most wonderful suv on the market everything you ever need or want in the most ergonomic functional package!!!!!!! Beautiful luxurious fully functional 4x4 in the world!!!! Ask for Joe!!!!! Financing was a breeze and enjoyable for a change!! Our 7 th car with joe don’t want to deal with anyone else!!! Go now!!!! Get the best!!!!

We purchased a new 2021 Chrysler Pacifica from the Shelor Motor Mile on 3-20-2021. We worked with Adam Duncan and he was excellent to deal with. He was very professional in the whole process. I would recommend Shelor and Adam if you are looking for a new vehicle.

Nate and the Jeep service team are amazing!! They go out of their way to help in every way possible. Every time I’ve had to take my jeep for service they have always been extremely helpful and kind.

We purchased a 2021 Jeep Cherokee Latitude from Shelor Jeep and the salespeople were so helpful and knowledgeable about the car we were looking for, and after purchasing our vehicle , the rest of the process was easy. We will definitely recommend and purchase from them again.

Was a great place to buy a vehicle an all the guys I was assisted by was very professional an extremely nice

Caleb Tanner was our sales person. he was the best. gave us all the information needed to make an informed decision on the purchase of our RAM Power Wagon. Morris Miller walked us thru the financing and was very thorough explaining all information. Caleb and Morris were great and when we decide to buy another Jeep, Ram, Dodge vehicle we will be heading to Shelor Motor Mile. Very happy with our purchase!!

4th or 5th vehicle I have purchased from Shelor, and its always a great experience from start to finish!

Very trustworthy people. They had good intentions when working on my car, efficient work with good deals.

Best car buying experience in 40 years of new car purchases. Love my new truck.

Everyone was friendly, patient, and extremely helpful. Stress free.

I bought a 2012 Jeep grand Cherokee from Shelors Went to Gatlinburg came back to Christiansburg, we went back to pigeon forge my jeep broke down in Bristol! Shelor brought me a rental so I could finish my trip. They took my Jeep to shelors and fixed it.My water pump went out and busted up my serpentine belt they fixed it there was a few other things that needed fixed Sean and Jason yall are just great thank you so much for everything yall did!!! you guys went above and beyond to make me happy!!!!!5 stars*****

The staff was very quick to reach out to help. My salesman, Daniel Paige, made my experience fabulous! He was informative, polite, responsive to what I asked for, all around great guy to work with!! I love my vehicle and will return if I ever need another vehicle!

Great service! Would definitely recommend to others.

Excellent service, excellent experience overall. Walked away a very happy customer with my dream car. 10/10.

Prompt scheduling of appointment, and repairs were completed quickly. Everyone (especially Nathan) was knowledgeable, thorough, kind, and kept me updated re: diagnostic findings and what the likely cost would be. Thanks guys!

Excellent sales consultant Nick Ogle. Great deal on a Gladiator.

Thanks for everything you guys are wonderful.Thanks for everything you guys are perfect

I appreciated how all the Motor Mile employees worked together to help us find a vehicle that met our needs (we visited Chevy, Ford, and Dodge on the Motor Mile). We purchased a Ram and had a wonderful experience. Our salesman treated us with honesty and respect. We walked away feeling like we got exactly what we needed and a good deal. Our entire experience was positive.

Our salesman was an absolute professional!! I think his name was Caleb. He brought our vehicle into a enclosed bay to allow me to look at it and cleaned the snow off of it. He warmed it up for us and gassed it up for us. He went above and beyond for us. I forgot a birthday gift in the trunk of the car I traded in and he had a driver bring it to my husband’s job, along with the paperwork for my husband to sign. We came from Chatham to buy our Jeep. Very pleased with all aspects of this process. Also, Stephany from Internet Sales has the patience of Job, I really called her and emailed her a million times, trying to find the right vehicle for us. Our entire experience overall with Shelor was great!

My salesman did everything he could to get me the best deal on my new to me vehicle! They worked with me with not the best credit and made it possible to get financed. I love my jeep!

The repair of my Jeep was done in a prompt manner. I was kept informed of all findings and no work was done until I gave my approval. Since I live away from the service department, I was able to drop off my Jeep one evening and pick it up the evening the work was completed.I was sent a link to my invoice and I was able to pay online.All in all, it was a good experience and I will be bringing my Jeep back when or if it needs more work.

They went above and beyond for me, getting me the truck and deal I wanted. The staff is great and approval is easy! Highly recommend to anyone looking for a vehicle, I’ll definitely be buying from them again!

Had a recall on my Jeep and everything was handled so quickly. Drop off and pick up we’re easy.

Adam Duncan was very helpful in my new 2021 Jeep Purchase. He was very friendly and helpful during my time at the dealership. Best Sales consultant that i have ever dealt with.

Not good. After getting a call from them that they finally had the part which had been recalled on my vehicle in stock (which took almost a year)...I scheduled an appointment to have it replaced. After waiting for an hour they told me that they didn’t have an appointment scheduled for me nor did they have anymore of the parts. I live an hour away so they wasted 3 hours of my time. I was told by an employee on my way out the door he had seen this happen before, so apparently they already knew there was an issue within their system but failed to correct it.

Sales staff is friendly, helpful and get you in the car youre looking for. This was my 3rd car Ive bought from Shelor. Theyre the best in the area.

Stacy and Corrine were amazing!! They both helped me so much and I was in a horrible pickle. Ive honestly never had such great customer service. Highly recommend them!

We had the best experience we have had so far with purchasing a vehicle. Our salesman Chris Spencer did an outstanding job. We would recommend him to everyone. We are very pleased with our new truck and how smooth and easy it was to get it. Thanks again to everyone that assisted us!

Was a good buying experience all around good service, not overbearing or pushy. Will definitely go back again if I need another new vehicle.

Ive never had such a smooth and enjoyable experience buying a car. Adam was patient, understanding, and all around friendly and helpful. Morris in finance was great at explaining everything. I will never go anywhere else to get a vechile!

Fast service, mannerly and professional staff upon arrival.They are the BEST

After researching the Used Cars online, our Sales Rep, Michelle Vaught, was Outstanding! She worked with out crazy schedule and had our vehicle ready for us to look at when we entered the lot. Other than all the paperwork, it was a great experience.

Went online looking at their inventory. Was contacted the very next day. The internet salesman was very helpful. I told him what I was looking for and the same day I had been sent information with the exact car with the best price. The car was able to be seen and bought in less than five days due to their willingness to make sure they were giving us the best price and exactly what I was asking for.

I am very disappointed in the service of this dealership and it began as soon as I dropped the car off. I got an appointment on Monday at 8am where they asked me what the issues were. My car has had a few on and off issues, so I started listing them out that way my car could have a thorough look over. It was not until listing the third item that I wanted them to look over that the woman told me each one would cost $98. As a college student, I decided 3 was enough and walked out knowing best case it was going to cost $300. Later that day, I get a call saying they were going to fix two problems which would cost around $350 to fix one and $470ish to fix both. They told me the parts would be there first thing the next day and I could most likely get my car back by noon on Tuesday. Two oclock on Tuesday comes and I still hear nothing so I give them a call. They now tell me that the truck with my pieces is MIA and they need to track it down. At 3pm, they tell me they wont be able to give me the car until the next day because the truck is coming first thing in the morning  and theyll do my car first. Wednesday at 1pm comes and I still have not received a phone call so I call them. Now my car is ready, but their computer system is down so she is unable to tell me the final price before I go over there but by the time I get there she can give me the car.  After dropping off the car at 8am on Monday, I do not get my car back until 2pm on Wednesday AND the bill is almost $1000??? When I had called the night before about a coupon being applied, the lady told me she could not find one but to go on the website to find one. Lone and behold AS SOON as I look on their website there is a coupon for 10%... Too tired to deal with it anymore, as I am driving home Thursday, I give them the 10% discount, pay the now over $800 bill, take my car, and leave. As I am driving on Thursday I have an issue with the Bluetooth on my five hour drive home multiple times which they had supposedly said was fine. I am extremely frustrated by the lack of communication and I am pretty sure they barely fixed my car as one issue they did fix malfunctioned in my drive as well. I was also not compensated at all for them keeping my car for almost 3 days. DO NOT GO HERE. Save your money, go somewhere else, and go somewhere that will actually make sure your car works!

Took car in for an annual inspection and for them to look at door panels that were coming loose. (2018 Charger) Nathan Biggs was very helpful in getting the car looked at and ready in the time that I asked for it to be completed. Since it is a warranty repair, it will have to go back, but I see it to be another smooth process. The only inconvenience that I had was that the shuttle service was not operating due to COVID. Other than that. Thumbs up to all of them in the service department.

Caleb at Shelor Motor Mile did everything he could to get us in our 2020 dodge journey. This makes our second vehicle we have purchased from Shelor. Caleb was very friendly and answered any questions we had.