user
United Auto Glass
3705 W North Ave, Chicago, IL 60647, United States
Appearance
United Auto Glass

Comments
ju
Review №1

Great place to have your car windows tinted. Ive taken my car for the 3rd time. Very professional and affordable. Well satisfied with their work. Will definitely use United Auto Glass in the future.

Sa
Review №2

This place has good prices. Just triple call to make sure they have the correct glass you need. I called ahead and then called once more just to get a contradicting answer about the glass I needed. Good customer service just maybe they didnt hear me correctly the first time?

Ke
Review №3

Did a good job. Francisco and his colleagues are very knowledgeable of what they are doing.

Mi
Review №4

Had my windshield replaced and it was a good price, I thought they did a fantastic job. Fast forward two months, I’m having my car painted. In order for them to paint it properly they have to takeoff the windshield. So the body shop had a professional glass remover come in only to tell me whoever installed it did a very unprofessional job and did it the wrong way. Also the glass had crack in it that nobody told me about. I am very upset and will not be using this place again.

Cl
Review №5

Man UAG is the BOMB!!! Was told 2 hours on my tint...NOPE!!!! Less than an hour. They had 2 super professional gents working on my car at once. I HIGHLY recommend UAG!!!

Ch
Review №6

Great job, really good price.

Al
Review №7

They did an awful job. I will never return to this place. I had to have my windshield replaced because they didn’t seal it the right way. The person that took it outside it was super unprofessionally done

Ea
Review №8

Great place to get your glass fix for your car

He
Review №9

Yes theyre fast and gives you a cheaper price....but I rather pay the extra $20 to get my windshield fixed from someone who will take their time and do it right.2 weeks ago my windshield was installed..I let it dry for 2 weeks ...I adjusted my mirror and their is a big crack down the middle of my windshield.Took it to them and they admitted it was because of the mirror but they didnt admit that it was their fault. Supposedly because the way I moved the mirror it was my fault. Had my car for 5 years 3 different drivers and we adjusted the mirror depending who was driving and everything was fine. But now, we were told that because the way we moved the mirror...its our fault.So spend the extra 20 dollars and go to someone who will give you for what you pay.

De
Review №10

Great Service. Very Reasonable prices

Je
Review №11

Great experience, fast service. Got my windows tinted for a very reasonable price. Will be back again!

Is
Review №12

Great prices excellent job

Sy
Review №13

I had an overall great experience with United Auto Glass! I called the day of and asked if they had any availability to tint my dodge dart all around. They said yes and said itd take about 2 hrs. I brought it in and they immediately started working on it. I left at about 330 PM. The whole process took about an hour & a half. Before paying, I inspected the car tints in which they had no problem with. I then paid and went to leave. However, upon leaving I accidentally put my window down almost immediately. Thankfully, the man who serviced me came and took a look and said the window was fine. He then put beige tape over my window control panel to remind myself not to put any windows down.. which was great. He didnt have to do that for me. I then left. About 5 minutes into driving I thought I seen bubbles so I called and talked to Rafael, he told me I could come back and that the man who worked on my car would take a look for me. I went back and he inspected the window no problem and I left. Then later that night, I took a good hard look at my car and saw a lot of what looked like bubbles. I called, even though they were already closed, and got no answer. But maybe 20 seconds later they called me back. Again, I talked to Rafael and explained what I saw. He didnt sound aggravated and he didnt have an attitude at all. He told me to give it a week and if they bubbles were still there to call him and that they would fix it. He explained that the windows may just need to dry more. I am very satisfied with the customer service this place has. He even stated, you are paying money for tints, we want you happy with what you got. I was very glad to have been given good service. Usually, because I am a female, I get the run around but this place took care of me and I recommend them!

Mo
Review №14

Quick and cheap but had small problem with the window afterwards

Te
Review №15

Decent service.price wasnt too bad either.

I'
Review №16

We had an issue with our window being stuck as we were leaving town. They fixed the window quickly with no issues and were very nice! Also, the price was great. Would definitely recommend!

Ye
Review №17

They took great care of us, they gave us good prices, all excellent, thank you very much for your service and kindness.

Ju
Review №18

Raphael was wonderful! Great customer service. I was able to get my car in and out fast! They were able get me same day no appointment needed. Very affordable, my 2018 Malibu looks beautiful!

Le
Review №19

I called the morning after my car had got broken into, had a busted window and they were able to fix my window at an extremely affordable price and fast!! I couldn’t be more thankful, & everyone I spoke to was very pleasant! Would def recommend!

Os
Review №20

Do not take your car to this chop shop, unless you want you own car parts sold back to you. I guarantee they will take advantage of you.Here is the story...I love cars. I work on cars professionally. I enjoy fixing them up, and making them look nice. My everyday car is my baby. I know every detail of it, and I make sure it is always in top condition. The last step of perfection to my car was getting my windows tinted. I made the mistake of listening to a friend’s advice and I took my car to United Auto Glass. At first, the experience was typical. They took my car and told me it would be a three hour wait to have the tinting applied, even though there were no cars ahead of mine. They were slow. This should have been my first clue that they are crooks. I agreed to wait.About an hour and a half later the owner comes from the back and tells me my back passenger window switch is broken. I know for a fact, it was not. Like I said my car is always kept in immaculate shape. The shop took off my door panels and either broke the switch, or changed it out for a broken one. The owner pretended like he was doing me a favor by selling me a switch that was working. Basically, he tried selling me my own power window switch. I now have a broken window that I have to replace myself. On top of everything else, they did not out my door panels on correctly so now I have to fix that too.

Re
Review №21

Been going here for years. Always prompt and courteous service. They will meet or beat any price. One less star has nothing to do with service or price. Yet regarding presence of cats and I cant stay and wait in waiting room and i have run out of there before and after service.

He
Review №22

Good and professional service.

Za
Review №23

Very friendly staff super helpful. They are honest people! Definitely would recommend this place for auto glass repair!! And total time took 20 mins!! And not mention the price was shocking! Super cheap. Thank you for everyone that helped me today

Sh
Review №24

I went there on Sunday for an urgent window repair after somebody broke into my car they replace it immediately with excellent value. I will suggest them you give them a call if you want window/ windshield replaced.

Ro
Review №25

Went to go my tints that morning the person called in sick went else where on the north side Lincoln n Peterson 4 my tents same price 😀

Me
Review №26

They are very nice and helpful. They went out of their way to help me out! Great service.Melody

Ju
Review №27

Quality service, affordable pricing. Would recommend for windshield/window replacement and tinting.

Ja
Review №28

Thank you guys so much! I had went in with my back window shattered. I was anxious to find a place open on a Sunday and came across this place these guys charged me a heck of a great price! And fixed my window in what seemed like less than 30 minutes. They were fast, friendly, and polite. Yes, the parts are used but they’re very open about it. These reviews couldn’t be any more wrong. This place is great! I will definitely recommend it to my friend and family and if something were to occur to my car again I will most definitely return. Once again, thank you guys so much!

Tr
Review №29

Love the quality of the work. The employees are very friendly and welcoming....It almost felt surreal. But very knowledgeable and helpful in regards t9 other areas you my need for your car. The prices are very comfortable. Took no more than 30-45 minutes.I will recommend this place to anyone and if anything happens in the future they will see me.

Ha
Review №30

I had inquired at 4 different auto-shops with the same set of questions about windshield repair. I had no problems and all of them were pleasant conversations. The person that answered the phone at United Auto Glass was displeased to do their job and answer the questions of a potential customer. It was obvious from the annoyed tone/attitude at every simple question I had.This was just the tip of the Iceberg, I tolerated the disgruntled attitude and continued with my questions, only to find the employee getting strangely defensive when I asked him what type of glass they will be using?. He basically asked me to go to the manufacturer if I wanted original glass, which was not even the question I asked. So then I decided to be civil and end with just getting the estimate regardless, after-all I did feel like I had tolerated too much to walk away empty handed.Once he gave me the estimate, I thanked him for his time and was about to hang up the phone call. Assuming that I had already hung up, I hear the word chingar said out loud. At first I did not know the exact meaning but was about 80% sure it was a swear word. After a little bit of googling, I found out it was in fact a Spanish swear word. So just wanted to warn people of their awful customer service. Big *YIKES!*.

St
Review №31

Very nice people and took care of my vehicle quickly window tints looks great

Ch
Review №32

I love this place I will not go anywhere else. I went to 5 other places that lied and told me they had my glass and when I got there they didnt have it or they changed the price. EXCEPT for this company I called and he said they had it in stock and he gave me a price and he kept his word and he also did a fantastic job on my window! I have referred him to many of my family and friends.

Ad
Review №33

Very unprofessional and negative approach to business. Treated me as if he did not want my business whatsoever. I would not recommend this place to no friends, family, or acquaintances.

Su
Review №34

Very good customer service I have been coming here for years. Always will💯💯💯💯

Ka
Review №35

I admit that I had doubts about this place because of the negative comments but I got a great job of quality, good price and the workers are very friendly.

Ro
Review №36

Paid very good price for my windshield comparing to other places. Nice friendly people.

Ca
Review №37

Windshield totally cracked , on the verge of shattering . Called Union Auto and they took me right on the spot . Prices , so reasonable! Safelite Repair wanted almost double what union charged me! Nothing fancy here but you get you moneys worth for sure .

Ke
Review №38

Highly recommended. Very kind staff that did our job perfectly at a great price!

Ch
Review №39

Great place. They even installed a windshield on a Sunday night. Great prices also. Ill always go back.

Ja
Review №40

I had my windows tinted on my Honda Accord coupe with these guys. For a far price under 130 dollars. However, their work was very sloppy! The back window had a significant wrinkle and some of the edges were not cut to perfection. They tried to over charge me but I was able to negotiate this poor of a job. I learned my lesson and I would rather pay more and get better quality at another location. Very dissatisfied with their line of work. I do not recommend this place for any window tinting.

Ma
Review №41

Excellen service Mr. Rafael is the most wonderful person and Gentle will my car I was there because my door was close complete its a BMW. Somebody closer so hard everything inside it was out the place Im recomend this place its Amazing Great job 💯

Ke
Review №42

Great prices fast service and great quality of work. Thank you.

Co
Review №43

Passenger window smashed late afternoon. I called around, they were able to fix it that night and with a great price. Very friendly and helpful staff!

K
Review №44

The service took extremely too long, and the plastic around my door panel and window switch cover was damaged. I was told by one person that it would be impossible not to have a little damage because my door panel was too tight to get off. Then told by another worker that they never touched the spot that was damaged. And to make things worse i had to drive home 20 miles away to find out that my back door on a brand new 2018 would not open from the inside nor outside. So i drove back for them to fix the door. Which they raised down my newly tinted window after i was told not to raise the windows down for 4 days. I believe they should let someone know that their work may cause damage to your car. I was insulted when i was told that they work on $100,000 cars with no damage. I do not understand why they believe they can damage my car and inconvenience me to come back for a door that won’t open on a brand new car. I am unsatisfied with the service completely.

St
Review №45

I came in in the fourth of July because some kind of firework shattered my drivers window. I was able to come in, he took my car back, fixed it, and even vacuumed ALL of the lose glass! And if that wasnt enough, he went out of his way to fix a broken fixture in the car. This guy is legit!

Je
Review №46

Very affordable they save the day.Seriously 👍

Mi
Review №47

Awful service. I have my windshield replaced only to find out that it was cracked and they never told me.

Jo
Review №48

Good shop for tints i recommend

mi
Review №49

They screwed up on the seal, I had a actual professional replace my windshield a second time because they did a poor job. And when I called them out they said it’s my problem

Gw
Review №50

Very fast service and nice employees.

Tr
Review №51

Worst experience ! The older man told me I can go, I get there and he says can I please have your number theres 3cars that came out of no where yet I had called at the moment they opened. Made me waist gas with his lying self. Then he had the nerve to say when I can take it. I said forget it completely. He could be told me over the phone. If you guys hear such thing make sure hes serious.

HE
Review №52

Great place good service and fast!!! Also open on Sundays good job.

Al
Review №53

Excellent Service, very friendly staff, definitely recommended!

jo
Review №54

Great price and friendly service

Ge
Review №55

Window tinting and much more fair prices

st
Review №56

Best place to come fix your Windows!!! Ive been coming here for over 5years and never a fail they are quick and professional! Thank you!!!

Av
Review №57

They replaced my windshield in under an hour for less than half the price I was expecting to pay. The owner even offered to fix something else I had busted on my car for free. Hopefully Ill never have to replace my cars windshield again but if I do, Ill definitely be coming back here.

co
Review №58

Wonderful as usual

Lu
Review №59

Great place and great prices .. highly recommended if you dont wanna pay allot for it windows ..😉👍

An
Review №60

Garbage service. Dont waste your time. They alter their prices as well. The old man is lucky he was old lol.

Bo
Review №61

Took me on a Sunday last minute for a stuck window which was great but did not have the rubber gasket for it so took back one star. But otherwise was glad they got it to close.

st
Review №62

ABSOLUTELY WORST CUSTOMER SERVICE, COMMUNICSTION AND SERVICE IMAGINABLE.

th
Review №63

Rude customer service. How are yous not doing tints today shouldve put that online somewhere made me waste my time

Cr
Review №64

The put my front window on my wrangler tj and Thathe was a really good job.... thanks guys

Do
Review №65

Amigos did me Justice. Very fast and very good for pricing.

Mi
Review №66

...yooo Raphael is the man

Ka
Review №67

Only place open on Sunday. Quick and cheap!

Lo
Review №68

This place is just awful, it reeks of cat piss and they have a waiting room that’s a literal joke with mismatch seats that are ripped and look like they’re from a junkyard

St
Review №69

Great service, price matching but they are usually the cheapest.

Ra
Review №70

Good price,great service,quality work!!

bi
Review №71

Love the service and great price

Cr
Review №72

Wonderful work

Br
Review №73

I will never return to this place again

Cu
Review №74

Horrible they had me here from 930 its 1217 and they just now telling me the window they have dont fit and I was the first car here it VERY BAD BUSNIESS I would not recommend any1 to them if anything they should be closed down

Pr
Review №75

Quick fix

Im
Review №76

Cracked windshield replaced in under an hour and cheaper than the other places I called.

ti
Review №77

Great prices

Ge
Review №78

Cheap glass n installment

ph
Review №79

Fast service and great prices rate a 5

Jo
Review №80

Good service and good prices, nowhere else does the price match!

Information
40 Photos
80 Comments
4 Rating
  • Address:3705 W North Ave, Chicago, IL 60647, United States
  • Phone:+1 773-394-1660
Categories
  • Auto glass shop
  • Glass repair service
  • Window tinting service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Amenities
  • Mechanic:Yes
Similar organizations