user
Appliance Repair Doctor Inc
2420 N Springfield Ave, Chicago, IL 60647, United States
Appearance

Comments
To
Review №1

Javier was quick to reply to an email quote for my Maytag dryer, which was running but no longer heating up. He was able to come within a day of our request (during a time when everything related to appliances is in high demand.) He quickly diagnosed the problem and had the parts on hand. He also cleaned and maintained the dryer, and it runs much more quietly (see the after photo.) Prices were fair and competitive with another service. If youre in Chicago, especially Logan Sq, West Town, Humboldt Park etc - dont hesitate to call.

St
Review №2

I dealt with Omar. He was super responsive, communicated clearly and regularly, and was a total professional. My issue ended up being a very easy fix. but he came prepared with then necessary parts in case it was more complicated. Will definitely use the company for future repairs.

Ta
Review №3

Very professional and great service from Appliance repair doctor. Was able to get an appointment in just 2 days after contact. Omar the technician is like an appliance Wizard and can fix any appliance with ease and is super honest with repairs. In my case just needed minor fixing on my dryer and was completed extremely well. Will have to contact Omar again for my next appliance repair needs!

Em
Review №4

Great service! From first text to oven repair complete a total of 5 hrs! Can you believe that? In this day an age you must speak with a representative that is 646,765 miles away set an appointment, wait 3 weeks, then the tech calls says their 5 hrs away but get to you 3 days later. Not with the appliance doctor; contacted, appointment set up and repair complete in 5hrs! Amazing service, fast and reliable. My tenants were amazed at the services and the how knowledgeable they were. They even told us that our appliance is in great condition you have another 15yrs with it!!!!! What! Great great service we will totally recommend.

Al
Review №5

I called these guys after an industrial washer went out in my building. Initially I spoke with Javier, who was super nice and fit me in the schedule. Full disclosure I initially scheduled my first go to guy but they were booked solid and I needed repairs sooner. Javier penciled me in and connected me with Omar, his brother. Both of these guys were super courteous and informative, not to mention they communicated with me quickly via text which I prefer. Omar came out and diagnosed the problem quickly. He not only showed me exactly what the problem was, he explained to me how to repair it myself if I wanted to save some money. Normally thats just my speed but being that they were so completely honest with me I opted to have them repair it for me because Id likely mess it up and it was apparent Omar knew what he was talking about. Unfortunately they didnt have the part I needed but they ordered it for me and promptly rescheduled a time to come back and fix it. Omar came back and fixed it, answered every question I had and then some! The price was fair and the extra knowledge I got was an added bonus. I appreciated being able to repair the machine as opposed to replacing it, which is wasteful in my opinion. Plus Im Frugal. I will definitely use these guys for any apppliance repair i need in the future as they are reliable, super nice, and extremely efficient. Highly recommended!

Ja
Review №6

Omar was great! I highly recommend Appliance Repair. They emailed me right back to schedule their 1st appointment. They repaired my Viking oven, installed a disposal and fixed my fridge. I needed new parts for my Sub-Zero fridge. The work was complete less then a week later. His very knowledgeable and thorough. I would recommend him to anyone!!

Mi
Review №7

Truly exceptional service. Transparent pricing with honest assessments of what is needed. We’ve been using them for years and highly recommend Appliance Dr.

Mi
Review №8

Javier was quick to respond to our inquiry, and not only prompt, but he was early to our appointment! He was considerate, kind, honest, and forthcoming. He had anticipated the potential problem, and even brought along the piece we needed to fix our oven. The issue was assessed and addressed in a matter of minutes. He made us feel very safe in regards to COVID matters, and his professionalism far exceeded our expectations. We would definitely do business with this company again! Highly recommend!

Ja
Review №9

Javier came out the same day because he was able to squeeze us in at the last minute. He was up front about his prices and he was punctual (even arriving early). The best part is after Javier diagnosed the problem, he told us it was a clogged vent and fixed it FOR FREE. He didn’t even charge a fee for showing up. Great service from someone you can trust. I don’t think it is an accident that after almost 500 reviews, he has a 5.0 rating. Thanks Javier

Br
Review №10

If youre reading this review, youre probably not in a great situation because one of your appliances is not working properly and repairs can be costly. Ive been in that situation before and it really sucks. But the light at the end of the tunnel is this...youre looking at the best appliance repair shop you can find. I have used Appliance Repair Doctor several times over the years and they have always been honest, professional, and a joy to work with. Omar in particular has great expertise when it comes to Sub Zero refrigerators. I recommend these guys without reservation. Do yourself a favor and call them/book your service now.

Ch
Review №11

Javier and Team are awesome! We have used them a number of times for various appliance issues over the past few years. Always quick to respond, professional, reasonable, and eager to help. I contacted them today via text regarding a dishwasher issue - they were able to troubleshoot the issue before scheduling to come out, saving time and money. Exceptional customer service and expertise! If they do not service a specific brand, they are good about referrals and following up. Our go-to appliance team!

De
Review №12

Javier was excellent! Very quick to respond, was very flexible in time and make quick repair of an oven that required a new ignitor. Highly recommended!

Ab
Review №13

Omar was fantastic!! Fixed our ice maker and water filter and even replaced our bulbs! He was professional, friendly, knowledgeable and a joy to work with. Highly recommend!

Z
Review №14

Chicago Appliance Repair Doctor was very professional and I highly recommend them to you if your appliance need a “doctor”. Omar helped repair my dryer and fridge very quickly and did an excellent job! Price was very reasonable and was communicated ahead so no “surprise” at all. 5 stars

No
Review №15

On of the best experiences Ive had with appliance repair! Amos was great! So considerate, knowledgeable, informative, fairly priced and had great payment options. So happy to have found them. Small business with great service. I will use them again for sure!! They are just great!!!

Me
Review №16

This is the second time I have used Appliance Repair Doctor and they are absolutely wonderful! Their customer service is impeccable. They were super responsive and Omar was able to come out quickly, assess the problem, and have it completely fixed within an hour. Super friendly and professional! Will absolutely call them again!

An
Review №17

Javier was super quick to respond and to come out and fix our dryer. He quickly diagnosed the issue, had the replacement part available and installed it all in one visit. Great customer service experience!

ca
Review №18

Great service!! They were very fast to reply and set up an appointment to come look at our dryer. They came prepared with parts and were able to fix it very fast. Super friendly service and felt it was honest pricing. Highly recommend! Thanks again!

Ma
Review №19

I love these guys! I used them some time ago to repair my washing machine, had a great experience, so I called them again when my dryer was making a terrible noise. They’re responsive, very easy to schedule, they show up on time, and do excellent work. My favorite part, though, is the kindness, friendliness, and professionalism of their techs. I’m recommending them to everyone I know!

An
Review №20

This place was top-notch all the way around. I reached out via email on a Monday morning, seeking some help for our oven that wouldnt heat anymore. Not only did I have a personal response within 5 minutes, but they even offered to come that afternoon to fix it.Fast forward to the appointment, and the technician (Javier) was right on time and also gave me a heads up he was on his way. On site, Javier couldnt have been more professional and knowledgable as he was doing his work. So based on everything leading up to it, Im not shocked at all that we have a fully functional oven once again.Thank you Appliance Repair Doctor! (and especially Javier)

Tu
Review №21

Great work at a reasonable price - certainly cheaper than buying a new dryer. The repairman diagnosed the problem in about 15 minutes, had the parts in his backpack already (probably a very common problem that he was ready for), and had it fixed and done in another 15. He even vacuumed out the lint inside the machine. Excellent friendly service, Ill definitely be using them when another appliance breaks down.

Ja
Review №22

Omar from Appliance Repair Doctor has been servicing our appliances for years. We just moved into a new condo and had him come over to fix our ice maker which did not work when we moved in.He had always been completely open and honest about our repairs. Years ago he fixed our old washer and dryer multiple times until he told me that it was probably time to buy a new one because the cost of repairing the unit in the future would not be justified.I do not trust anyone else with our appliance repairs. Aside from being a great technician, he is also a really nice guy.

Ji
Review №23

Javier was professional, knowledgeable, honest and pleasant to work with. Great communication skills too. He fixed our dryer in little time by performing much needed maintenance on it. We will use The Doctor again if an appliance issue arises. ---Jim

Ji
Review №24

My repairman, Omar, came, described the issue to me and what the solution might be, quoted me the price for replacement parts, and completed the repair quickly and neatly. I was very impressed by his professionalism and years of experience. Highly recommended.

Ma
Review №25

Very quick to respond. Great work and personable. Do you know what it costs to fix an oven? I dont, but this seemed perfectly reasonable. All around good experience and will use again.

Ja
Review №26

Appliance Repair Doctor responded quickly and was able to schedule an appointment for the next day. The tech was kind and knowledgable. He clearly explained the problem, how to fix it, and the cost for parts and labor. He also gave me information to prevent problems in the future. My dryer works and Im feeling confident about the quality of the work based on my interactions with the tech. 10/10 recommend.

Ph
Review №27

Amazing service by these guys. Very professional, clean work, and fast service. Quick response time also. I would 100% recommend them to everyone and I would 100% use them again. Thank you guys!

Ka
Review №28

Omar was very professional and efficient from the start of his first diagnostic visit to the end of his service visit. He got our ten year Viking fridge working better than new. After years of having meh drinks, we have ICE COLD DRINKS. We thought all hope was lost and we would need to get a new fridge after our fridge and freezer just stopped working. We also thought the service would cost an arm and a leg, because we previously went through Viking repair services. Omar was priced reasonably and even fixed our fridge before needing to order and use additional pieces. I cannot say enough great things.

Ka
Review №29

Ive used Appliance Repair Doctor multiple times and the service is great excellent Omar is very professional and explains things in detail so that you understand why hes doing and how things will work. He also make sure you understand preventative maintenance so that you dont constantly need repairs (which is great)!I would highly recommend them to anyone!

As
Review №30

Absolutely a 5-star experience from start to finish! Scheduling an appointment via text was super convenient, and Omar arrived on time and was efficient, professional, and knowledgeable. He ended up doing more work than planned when some issues were found with the dryer, but he got right to work taking care of everything and explained things along the way. Pricing was fair and transparent and I feel that I got a great value. I would 100% recommend Appliance Repair Doctors services and will be using them again if any other appliance issues come up.

Jo
Review №31

Javier was so easy to work with! They showed up when they said they would, clear communication at all times, and they fixed our oven no problem. The work comes with a warranty and was very well priced.Thanks for the help!

Am
Review №32

Javier was the best when it came to fixing our broken dryer. He was kind, quick, professional - and even got to our apartment within a few hours of my reaching out for a quote.Ill definitely rely on Appliance Repair Doctor Inc for my future appliance repairs and recommend you do too if youre in the Chicago area.Thanks again, Javier!

Ad
Review №33

Our dryer broke down Thursday evening and I started sending out emails/requests to multiple different repair places that night. Javier @ Appliance Repair Doctor was the only person who responded to me (not just that night, but at all) and he quickly setup a last minute time window for one of his technicians to come out the next day.We had a different service come repair our squeaking dryer 6 months prior that had told us we were putting a band aid on much larger problem and wed be better off buying a new dryer at a cheaper price than the cost to fix it again.Well not according to Appliance Repair Doctor. Their tech came in on time, surveyed the situation and very clearly summarized what they needed to repair and how they were going to do it. Not only that, the cost of repairs/parts were SIGNIFICANTLY cheaper than the last repair service had surmised (and no where near the cost of a new dryer).Long story short, Ive spent the last 6 months putting up with a squeaky dryer that eventually stopped spinning and now Im enjoying the beautiful near silent hum of a working dryer while I write this and I couldnt be happier.Thank you Javier & Appliance Repair Doctors, consider me a customer for life!

He
Review №34

My Frigidaire oven randomly stopped working & lucky for me I found Omar . Wow!!! He was able to get me an appointment for the following day. Omar was knowledgeable, efficient & the service was very reasonably priced. I will definitely be contacting him in the future & will be recommending to all my friends!

Ma
Review №35

My ice maker wasn’t working properly. The issue was diagnosed and fixed on the spot! Great quality service! Will recommend to my family and friends

Jo
Review №36

Excellent response time for a quote and on time! Omar is the man! Really informative and explained exactly what went wrong to my dryer. Highly recommend. Service level was fantastic and fair price point.

Ka
Review №37

Reached out to ARD because the dryer at our new condo wasn’t heating up, therefore it wasn’t drying our clothes. These folks were very responsive and even helped me test some things out (making sure it wasn’t user error) before they decided it was necessary to set up an appointment to come check it out in person. They sent Omar who was very kind, respectful, knowledgeable, and discovered quickly what the issue was! He even showed me the broken part that hadn’t been replaced since the 90s! Now, the drier is working perfectly. Couldn’t have asked for a better experience. We’ll be coming to ARD for any future appliance repair needs moving forward.

Mi
Review №38

Omar and Javier were great in everyway. Were very happy with the repairs they made.

An
Review №39

This is our second time using the Appliance Repair Doctor and both calls were absolutely five-star. Our fifteen year old dryer died late on a Saturday. Javier came out to us early on Monday. He showed us exactly what the problem was and had the parts with him to fix it on the spot.

RO
Review №40

A1 service all the way. From the first call I got a quick response and an appointment promptly that fit my schedule. Omar called and let me know he was on his way and arrived at the scheduled time. They ask for your model and a description of what’s going on so they have parts on hand when they arrive. That in itself is absolutely top rate service, no diagnosing and then returning to finish the job. Omar was very professional and explained everything he was doing and gave us some great tips. I would highly recommend and will definitely use them again if needed. Kudos for the top notch service.

Mi
Review №41

Extremely responsive and flexible. Dryer had kicked out from a birds nest and Omar quickly knew what the issue was and had it repaired. Good value!

Ga
Review №42

First class company very professional I will reccommend them to all my friends enjoyed working with them Omar is the best.. Thank you Appliance repair doctor.

Sh
Review №43

Update (sept 2021)- these guys are the best, excellent service and fair pricing.Update-washer issue (july 2021) fixed with same incredible service! They really go above and beyond. Thank you Omar, Javier & teamExcellent service on a dryer repair. Took it all apart, showed me all the issues, explained the actions they were going to take and total cost. Very quick service. Thanks to our tech Javier!

Ch
Review №44

Omar came today to replace the bellow on my washer. He was in and out in less than an hour and went out of his way to walk me through what specifically he was doing. Would definitely recommend and will be asking for Omar specifically if we have any other trouble in the future.

Ka
Review №45

A++ for a perfect experience! Javier immediately called me back and set up an appointment time for the next day. Omar (The service guy) called about 30 minutes before my appt time and offered to come a little early “if convenient”!! He was super friendly, knowledgeable and transparent with the very reasonable quotes for service and repair! Dryer cleaned, repaired and working beautifully. Will definitely use Appliance Repair Doctor again for any future needs and happily recommend them to anyone! Thank you!

sc
Review №46

We had an oven that wasnt lighting correctly. Javier showed up on time, brought the part he needed and fixed the problem within 30 minutes! Were very satisfied.

St
Review №47

Great experience with Omar! Diagnosed problem quickly and finished the job professionally and efficiently. Will continue to use appliance doctors for repairs in the future!

Ha
Review №48

Javier was incredibly helpful and very responsive. From saving me money on parts, to an on-time installation that was quick and professional, I would highly recommend this company to anyone!

Da
Review №49

Texted. Received a text back a few hours later with a proposed appointment time for the next day. The tech arrived on time. Explained everything. Fix the dryer. It works gret again. Would recommend.

co
Review №50

The easiest 5 stars Ive ever given! Omar is seriously a life saver for me and my 7 person household. Our dryer stopped working & with life in a pandemic- a new dryer wasnt an option and a laundromat was too anxiety inducing. We opted to try the repair route first since a new machine was too expensive for our budget. Omar texted AND called before his arrival (always a plus!), came on time, fixed my dryer, helped keep the cost reasonable, & was a sweetheart the entire time. Thank you so much its greatly appreciated

Ol
Review №51

They were easy to schedule with, and even offered the contact information of another company who might be able to schedule an appointment sooner. I ended up sticking with them and Im glad I did. Omar was friendly, prompt, and fixed the issue easily. I recommend them if you have a broken whirlpool dryer!

Ha
Review №52

Omar was very professional and friendly. He was happy to explain what he was doing as the repair progressed. When finished he even offered advice on how best to care for the washer and keep the new part in good condition.

Ji
Review №53

I can’t recommend Omar and Appliance Repair Doctor enough! They were quick to respond to my initial inquiry and were able to come out for repair within a few days. Omar has repaired both our washer and dryer over the years. He is professional, thorough with diagnosis and repair, and a very friendly person. The entire experience, each time, has been easy. Highly recommend!

Ni
Review №54

Easy to work with. Fast, efficient, and personable. Highly recommended!

Me
Review №55

They are great! Kind, professional, and were able to fix our SubZero freezer.

Me
Review №56

I had heard from neighbors that Appliance Repair Doctor was great. And that is absolutely correct. They returned my call quickly - promptly scheduled an appointment. SUPER reasonable and Omar showed up on time and explained what problem was and he is very professional. I highly recommend this company.

St
Review №57

Our freezer was not maintaining a cold enough temperature to keep the food frozen and we urgently needed someone to come in and fix it. We are new to Illinois, so I had no clue who to phone. I went online and searched for the best appliance repair ratings in the area. Appliance Repair Doctor was at the top of the list so I phoned and told them my issue. I was expecting them to tell me that they would be able to come in a few days but Omar said he would stop by later that same evening to take a look as it was on his way home - wow, so nice. I was incredibly impressed and relieved that my issue was going to be addressed that same day. Omar arrived (in a snow storm even) when he said he would and he fixed the issue within the hour. I couldn’t have been more impressed with Omar - polite, well spoken, respectful and a great service technician. The price was very reasonable and I would have paid a lot more than I did to have my issue resolved that same day. I won’t go anywhere else for our appliance service needs. Thanks Omar and Appliance Repair Doctor!

No
Review №58

Omar was a fantastic technician. He took the time to thoroughly explain every step of the process and the specific repair. He called in advance to let me know he was arriving and came on time. He worked efficiently and even took the care to vacuum my floor where he had been working and put on shoe covers before coming inside. In no time my dryer was up and running again. I would recommend his services in a heartbeat.

Tr
Review №59

Javier was professional,friendly,and honest. Would definitely use this company again.

Ri
Review №60

I had a great experience with Chicago Appliance Repair Doctor. They were professional, prompt, and congenial. I had 2 ovens fail and they came in and got both working quickly and inexpensively. They saved me a bunch of cash considering I was probably going to purchase new stoves. I completely and whole heartedly recommend you use them for your appliance repair needs.

Sh
Review №61

I would like to say I was very pleased by the work and work ethic of your representative Omar Rosa! He was professional, on time, efficient, and informative. He took his time and a answered all the questions that both I and my partner had. He completely took my dryer apart after listening to all my concerns to find the source of the problem! In doing so he found that there were several issues that needed addressed. They were all addressed and my dryer is working as new! Not only that my refrigerator had also went out last night and Omar took a look at it for me as well! It too is now working! In fact my refrigerator has a built in ice machine and water dispenser and the water dispenser was broken per our knowledge. We were asked to get a water purifier opposed to trying to get the dispenser fixed. Well!!!!! Thanks to Omar it too is working as new. Overall we have had a great experience and it’s nice knowing what to look for and how to handle this in the future. If I can’t handle this myself I know Mr. Rosa is a phone call away! Thank you!

Ry
Review №62

Very professional, great communicator. Was able to fix it within 24 hours of it breaking.

Ke
Review №63

Omar repaired our 1995 commercial gas dryer that had stopped heating. He explained all the parts that needed service, fixed everything quickly and gave the dryer a thorough vacuuming. Pricing was fair, and I am excited to say our dryer works like new!

Sh
Review №64

They were great! Our oven stopped heating. I called Monday morning, and they texted me back and were able to come that same day. Javier was professional and pleasant. He fixed the problem and was very clear about what the issue was. I will definitely use them again.

Ba
Review №65

10/10. They got back quickly and fixed the problem in no time at a reasonable price. Javier was super nice, communicative, and easy to work with :)

Ti
Review №66

Omar came and was extremely professional. Within minutes found the problem and fixed the problem. And the company is extremely affordable! I highly recommend!

De
Review №67

We smelled gas on Thursday, had People Gas out immediately, they turned the gas to the stove off but couldnt fix it right then. We reached out to Appliance Doctor who was able to come out on Saturday, the quickest of the places we called. Javier was communicative before our appointment, checking with us to make sure his tech, Omar arrived with the correct parts. When Omar got here he explained what needed to be done and what the total cost would be before he did anything. The work was done quickly and we were back in business within an hour. Highly recommend these guys, well definitely use them for future needs.

Em
Review №68

Omar was fantastic. He was timely, thorough, and communicative. He was able to fix a few small parts of the oven that caused some large headaches for us. We would highly recommend using Appliance Repair Doctor and will certainly go back to them if we need any future work!

Ca
Review №69

I have now called the Appliance Repair Doctor for 3 different issues: once for washer, once for dryer and now for refrigerator. They are always super responsive and really know their stuff! I’d recommend them to anyone who is looking for timely and knowledgeable service. It’s so nice to have a company to recommend to others and to rely on.

Jo
Review №70

Old built-in microwave turntable wasn’t working. Omar arrived within the scheduled window and had the whole thing back up and running in just over an hour. While in there, he found a broken part and helped me find links to order a replacement for cheap. He even gave me a discount on the labor for removing the trim kit and having the microwave ready to pull out prior to arrival. Wouldn’t hesitate to call them again.

Em
Review №71

We contacted the Appliance Repair Doctor when our dryer was not heating properly. I was able to schedule a service appointment within 2 days and the assigned repair person, Omar, was on time, efficient and fixed the issue within an hour. I appreciated that they asked for our model number ahead of time so Omar had all of the necessary parts when he arrived. We will definitely use the Appliance Repair Doctor for future projects!

Mi
Review №72

These guys are amazing. Very quick to get back to me and they were able to get over the next day. They have great pandemic procedures and we felt very comfortable the whole time. The tech was very quick, knowledgeable, and super friendly. The whole repair cost much less than I expected. 5 stars all around. I wont use anyone else in the future.

El
Review №73

I have used Appliance Repair Doctor two times.Each time they are on time, courteous and just know what they are doing!

Da
Review №74

Omar, the technician was fantastic as was the prompt response of the company! Fixed my 20 year old washer/dryer stacked unit to like brand new with many years left. Honest, knowledgeable and very well priced...refreshing. Highly recommend!

Ni
Review №75

Javier did a great job with repair of our oven. He was punctual and candid about our options and cost.

Ca
Review №76

Omar is very professional. Came very quickly for repair. A very professional service and a very favorable price. Thank you Omar !!!

Ha
Review №77

Great company and very helpful. Omar was extremely professional and walked me through what needed to be done and was very quick. 10/10 would recommend at least giving these guys a call before making a decision. Thanks again!

As
Review №78

First used the company a few months ago when renting an apartment for a dryer fix, enjoyed the experience so much we decided to call again when we bought our home. I have since been lucky enough to get Omar twice now for repairs, and cannot recommend him enough! He was polite, on time, did the repair successfully, and most important to me... made sure to take the time to thoroughly and effectively explain the issue and made sure we are on the same page with the best route to repair moving forward. Did not feel pressured at all in regard to any up-charging, and I even seem to learn a thing or two about our own appliances every time we meet. Hopefully we won’t need to call for a repair anytime soon, but I know who we will be calling next time it comes up, as it always does.

Ja
Review №79

After our dryer and ice maker went out, a family member recommended I contact Omar. He came highly recommend and for very good reasons. We contacted him on a Saturday and he was very punctual in responding and super friendly. I’m so excited that I don’t have to replace my appliances! Call Omar for professional appliance repair. You won’t be disappointed!

Er
Review №80

I have used Appliance Doctor for years!! They are truly the best! Fairly priced, always on time, I recommend that everyone use their service! An amazing local family business. And...they make calls downtown!!

Hi
Review №81

Fast and friendly service, great explanation of what was wrong, worked quickly & on time. Wonderful experience! Thanks Javier!

Ma
Review №82

Feel confident that you will receive the utmost professional service and your appliances will be repaired with the Chicago Appliance Repair Doctor! I have used them for various appliances in various homes for the last 5+ years.First off, they are honest people! If they do not think an appliance is worth fixing, they will tell you so you are not wasting your money!Secondly, they will try to get as much info about the issue before they arrive so they have the part and can fix it. This is SOO much better than diagnosing and then coming back.They will communicate about timing--provide you a 2 hour window (if not first appointment) and then give you a heads up of when they will be arriving at your home.They get to business when they arrive. Omar came today to fix my fridge, he explained and showed me the issue, fixed it, checked it, cleaned up behind my fridge and even fixed a couple of other things as well. Talk about professionalism, kindness, communication, fairness in price and overall integrity! I have referred Appliance Repair Doctor to many friends and they all have had the same experience. Save them in your phone-no need to look for another person/company to fix your appliances.

Am
Review №83

We are so happy with the service provided. Our oven originally broke the weekend before Thanksgiving. Not an ideal time to be without an oven. I called them and they got back to me the same day and we were able to set up an appointment. Omar was so polite and did a great job talking us through what he found with our oven he even cleaned and replaced a few screws that were missing and not originally part of the problem. So of course when our dryer stopped working we called back. Once again great communication to set up our appointment. Omar was there to save the day again. Got our dryer working by replacing a part and again cleaned and this time oiled a part to make sure we didn’t run into further issues in the near future. I’ve already suggested their services to a few friends and seriously couldn’t be happier.

Ro
Review №84

My oven was faulty and gas filled up my kitchen right at the height of cookie baking, oh no! I sent a message, they cordially responded within two hours, and the technician arrived in less than 24! He got my oven ready to bake with even more efficiency in no time, thank you kindly! Omar even cleaned my floor; stellar professionalism, speed, and affordable

Ma
Review №85

Omar was great very knowledgeable and professional. I would strongly recommend this company and will definitely utilize in the future as needs arise.

ch
Review №86

We had washer and dryer issues so we contacted this company. We received immediate response and they accommodated our schedule. Omar was on time, professional, knowledgeable and explained everything to me in layman’s terms. I 100% recommend this company!

Ga
Review №87

I was impressed with Javier’s timely communication when inquiring about dryer repair services and scheduling an appointment. The technician (Omar) was diligent and meticulous in effectively repairing my dryer and the respective cost was extremely economical. HIGHLY recommend! ⭐️⭐️⭐️⭐️⭐️

Ti
Review №88

Omar came to fix appliances on two separate occasions. Both times he was punctual and completed repairs quickly. He took the time to answer my questions and explain thoroughly what work he did. I’m definitely going with this company for future repairs down the road.

Da
Review №89

Javier was quick and great at communicating when making an appointment and came prepared with parts to fix my oven knowing what the issue may be based on many description of the issue. Quick repair and very professional. Would recommend to anyone in the Chicagoland area! Thanks for the great work.

Dr
Review №90

My tech was early and quickly assessed the issue. What would have taken me hours trying to fix with YouTube videos took him less than an hour and we have a fully functional washer again. He was prompt, courteous and explained everything that I needed to know now about the issue and possible ways to not have this problem happen again. Extremely satisfied (and the Yelp discount was just as nice). Highly recommend!

Jo
Review №91

If something in my house breaks, I don’t even hesitate before reaching out to Appliance Repair Doctor. They have made repairs to various appliances at two different condos over the years, and they are always responsive and reliable. Omar is usually who comes out, and he’s always completely professional and explains everything he’s doing every step of the way. Last time he was out here repairing my dryer he discovered that some dryer duct cleaning I had done by another company recently wasn’t done correctly, and I narrowly avoided burning my place down. To see all the singed lint with my bare eyes was scary. Is it too dramatic to say he saved my life? Maybe. I’ve always trusted their work, but that incident sealed the deal and now they are stuck with me as a customer forever. :)

Pe
Review №92

My wife and I have been using Appliance Repair Doctor for many years both in our own home and for some rental properties. We have been extremely satisfied since they have excellent service and are always trying to find the best solution for us. Omar is always giving us detailed recommendations and even provides advice over the phone if we have any appliance related questions. We trust them since they have been consistently giving us clear recommendations even if it meant that a repair through them is not warranted. Their service is very good, on time, and we would highly recommend them to anybody else. For at least the last five years we have not used any other appliance service and there is no reason for us to do so in the future since we feel in good hands with Javier and Omar. Thanks for your outstanding service! Peter & Julia

Je
Review №93

Omar was on time, extremely knowledgeable and was able to execute the repair. We sent in a pic of the data tag (model and serial) i recommend that you do this - appliance repair doctor comes through every time!

Ph
Review №94

Came out same day on a holiday weekend, Omar figured out the problem and got it fixed right away, even checked out another problem on a separate appliance. Great service

Ev
Review №95

Showed up on time. Performed proper COVID protocols. Assessed the issue and didnt try to upsell at all. Actually cost less than what was expected. Highly recommend!

El
Review №96

The technician did what he needed to do, explained everything and made recommendations.

Pe
Review №97

It was very easy to schedule an appointment to get my dryer repaired (smelled gas in the dryer drum.). Omar called before he arrived and did a great job of diagnosing the problem and also explaining it to me. Omar made the repair and also cleaned the entire dryer which was good. Very professional and courteous service and will definitely be using these guys again when I need an appliance repaired. Great job !!!!

Ya
Review №98

Overall great experience! Very satisfied

Da
Review №99

I’ve now had both brothers over for various repairs. These guys are always friendly, professional and efficient.

Ri
Review №100

Omar helped us with fixing an issue with our refrigerator. He was very responsive and knowledgeable about the issue and methods to fix it. He kept me up to date on the status of the part after it was ordered and coordinated with me to get the repair completed promptly. I would highly recommend him and Appliance Repair Doctor to repair any appliances!

Information
100 Photos
100 Comments
5 Rating
  • Address:2420 N Springfield Ave, Chicago, IL 60647, United States
  • Site:http://www.chicagoappliancerepairdr.com/
  • Phone:+1 312-804-6703
Categories
  • Appliance repair service
  • Appliances customer service
  • Microwave oven repair service
  • Refrigerator repair service
  • Washer & dryer repair service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–12pm
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • On-site services:No
  • Online estimates:No
Similar organizations