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Thomas Wheel Alignment & Auto
515 Stewart St, Charlottesville, VA 22902, United States
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Thomas Wheel Alignment & Auto

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Ch
Review №1

I can never say enough.. great people. Honest and straight forward. Prices are great and its family owned. All in all this is why I suggest taking your vehicle here. A all around great experience

Li
Review №2

I have always used Thomas Wheel alignment for regular maintenance on my car, and I recommend them to everyone. Last week I was heading out of town on vacation when my engine light came on. I called Heidi; she told me there were no openings that day. She asked me what the problem was and I explained the situation to her. They took a look at it, replaced the oxygen sensor, and I was on the road one hour later. They are the definition of a hometown mechanic you can rely on… people who will go out of their way to help you out of a jam.

St
Review №3

Wonderful place to take care of all you vehicle care. Family business, great prices. I have been using them for 13 years and been very satisfied.

Be
Review №4

My car got fixed and that all matters. It was a nice experience walking.

Tr
Review №5

A coworker recommended them. We had an issue with a turning signal and other general maintenance needs. They were lightening fast even with the bad weather. The pricing was reasonable. They were upfront about my options and didnt try to push unnecessary services. I would definitely go back.

Ka
Review №6

Ive never felt the need to write a review, but I have to tell you how amazing my experience was. This place is phenomenal! They were so helpful and so quick. Absolutely fantastic pricing, too.

Sh
Review №7

Great family owned repair shop, quick service, attention to detail and fair pricing

Bi
Review №8

Great place to get your vehicle worked on theyre very friendly and professional

Ly
Review №9

Always great service from Heidi and the team at Thomas Wheel. They go above and beyond for their customers! In the past 6 years, my vehicle has always been ready same day at a very reasonable price.

to
Review №10

Fast, friendly and always fair.

J
Review №11

It’s hard to find good automotive service these days. These folks are awesome. I’ve been taking my vehicles there the past few years for service and repair. Their mechanics are top notch and the lady’s that work the front office are courteous and helpful. And you can’t beat their prices. I definitely recommend Thomas Wheel Alignment.

Lo
Review №12

Reasonable priced n speedy service

An
Review №13

Quality service, kind staff.

Ja
Review №14

This company claims to have been around a long time. Yet when they looked at my car and told me the repairs needed. They acted as if they were born yesterday. They did all these expensive repairs, but when they completed the repairs. They told me that a different expensive repair was actually needed. Im sure they will continue to be in business for many years to come, but they will never have my business again. Of course no customer knows if a mechanic is replacing everything that they bill a customer for, unless the customer is standing there in the garage through the entire repair. Customers leave their cars with mechanic with the hope that they are truly honest and will charge a fair price. I made the mistake of using Thomas Wheel Alignment, because my regular mechanic was severely backed up with faithful customers. Next time I will patiently wait to use my regular mechanic, because my car would have be properly diagnosed and cheaper to repair.

Le
Review №15

Prompt and reasonable

ke
Review №16

Ive taken my cars to different places in the 3 years Ive lived in Charlottesville, this is the best experience that Ive had. I took my car in for an alignment, oil change and to look into what is going on electrically with my dashboard lights. They called and gave me an update on my car and let me know other problems that was going on with my car. I authorized the additional repairs and when I got my car back it was in excellent condition, they even put caps on my tire valves. That may seem little but its the care, and attention to detail that makes the difference. My car will never go anywhere else.

ha
Review №17

My service with THOMAS Wheel ALIG was great and they done what they said they was going to do. They have a great price on the job and i will be back. Keep up the great work.

Ha
Review №18

The best! My family and I have used Thomas for over 10 years and we won’t go anywhere else.Their prices are always more than fair and their work is quality work.The ladies in the office are friendly and helpful.

Mi
Review №19

What a great experience. I called them just before closing Monday afternoon explaining that I was buying a car the next day and really needed help getting it inspected. I was driving into Charlottesville from 1 1/2 hours away and had a limited period of time to get my inspection performed. Heidi was very patient and helpful. Though she noted that they were completely booked up for the next day, she made space and time to get me in to help me out. Everyone there was extremely nice- her sister, her sons, her husband as well as Jerome. What a great family operated business that is customer focused and goes out of their way to try to help you. Their inspection was solid and thorough and their price was very fair. I strongly recommend Wheel Alignment and Auto.

Ch
Review №20

These folks are the absolute BEST!! Not only did they take very good care of my classic car while it was in their possession, they did an OUTSTANDING job on my exhaust & alignment. I have used them for exhaust on many cars and they always impress me. Whether you have a daily driver, or a show car you need some work done on call these folks!!

Am
Review №21

Knowledgeable staff, fair pricing

Na
Review №22

Very pleased with my experience here for a little custom exhaust job. The turn around time was very quick for my appointment. Im a car enthusiast and very particular on how I want things done; the staff here were very accommodating and friendly. They went above and beyond!

Tr
Review №23

Always take great care of my personal cars and go the extra mile, recommend to everyone who needs great work at great prices.

Gl
Review №24

Definitely the best place in town to get a wheel alignment.. quality repair it with a price thats fair.. not only wheel alignments but anything to do with a vehicle from audio to installing Motors and Transmissions.. even minor oil changes.

Vi
Review №25

Already loved these guys but had not written a review. I was moved to do so after I had to use a different shop north of town as that was where my car dealer had negotiated a special rate and the car was not drivable. Wow! 4 days later I am still waiting for my car and a follow up call - this is after I walked in on day 2 to see what the heck was going on and was told they should be working on it that afternoon! Thomas Wheel are always polite, communicative and the best prices in town. I was already a pretty loyal customer but after trying another shop I am completely dedicated!

Mi
Review №26

VERY good service with an unbelievable turn-around time. They came in $2,500 less than another local shop on a big repair bill and was able to FINISH before the other guys were even talking about starting. With work like this, your competition isnt really competition at all. Keep up the great work and you will most certainly be my go-to for any future work like this. Ill also be sure to recommend to friends.

Da
Review №27

I needed an airbag sensor in order to get the car inspected. This part was ordered by Thomas wheel alignment supposedly coming from flow Auto. They installed the park and it did not turn the light off. They said that they were told that they would need to program this part and they didnt have the ability to do it. I tried several businesses and nothing worked. Finally someone hooked that sensor up to another part of the vehicle and it showed it was bad. I got another sensor and had it installed and it worked fine. It did not meet programming as I was told. I paid Thomas wheel alignment $125 for the sensor end they will not refund although the part is wrong and it is not my responsibility to get that money from flow Auto. Legal action will be next.

Er
Review №28

My husband and I were very pleased. Hands down the best service weve experienced since owning a new vehicle. Highly recommended! Thanks again!

Ap
Review №29

Its amazing what politeness, fair pricing, and quality service will do for a business. Ask anyone who knows Thomas Wheel Alignment, and they will rave about it. I tried them out for the first time about a month ago and could not have been happier. One of the ladies in the office looked up several pages of print outs of tires that fit my car. I asked her to make a recommendation based on how many tires they sell of each brand. She went down the list giving me pros and cons of each tires within my prices range. Instead of trying to sell me something I didnt need, she pointed out some quality tires I could afford and let me make the decision. To top it off, the price was extremely fair and I was surprised when they called me a day earlier than I had expected to inform me my car was ready. I couldnt pick it up that day and the lady on phone told me it was totally fine to leave it there until I could come by.Any competitors of Thomas Wheel that ever read this...remember, customers can tell whether or not you respect them and care when you help them. At Thomas Wheel, the service and respect are as real as it gets.

Ni
Review №30

Very courteous and helpful. Quickly called me back with a quote and charged me $500 less than another shop I was quoted at. They were so kind and friendly, I will definitely be going back.

Ja
Review №31

Service may be decent, I am in no way a car expert to verify that. But the lady I dealt with is one of the rudest individuals I have ever had to deal with in the service industry. Constantly interrupting me and refusing to answer my questions. I tried to give them my business but my time is too valuable to deal with that. Will be going else where from now on, even if it is more expensive. Maybe the other people at this place of business are better because there are tons of reviews about the friendly people but she singlehanded talked me into giving anywhere else my business.

Se
Review №32

I moved here a few years back. Its one of my priorities to find a mechanic when I move to a new town. Im glad that I found an honest mechanic after a few bad recommendations.Thomas wheel alignment has always quoted lower prices and fixes the problem promptly. They give a best case scenario and a worst case scenario on a problem. I find they frequently discover it to be the best case(less expensive) scenario and that only further credits their integrity.

Do
Review №33

An honest mechanic with integrity- no surprises, other than pleasant ones! Quality of repairs are top-notched .. Helpful staff makes it easy to do business with them. I would highly recommend Thomas Wheel Alignment & Auto!

Je
Review №34

Great place to gave your car repaired. Excellent experience! Thanks

Ch
Review №35

Very good customer service

Na
Review №36

Excellent service, a great family owned business. Honest mechanics are hard to find, look no futher

Ma
Review №37

Amazing shop. Hands down the best mechanics in town.

Ma
Review №38

Very knowledgeable and efficient staff. Id recommend this company to everyone in need of auto mechanical repairs. Affordable quality work.

ma
Review №39

What an amazing place of business. Couldn’t ask for better service and friendlier people. Thank you for making our daughters car safe to drive. Tennessee here we come!!!!!!

Pa
Review №40

This was a very different experience then Im used to while dealing with a mechanical issue. Everyone was very nice, professional, and went out of their way to assist me with cost and convenience. Best work Ive had done on my vehicle in years. Thank you!

Ja
Review №41

Very friendly, family atmosphere. Work quality is fantastic!

Ji
Review №42

They have been great to work with and are always watching out for my budget and work with me to develop a plan of attack! I have had oil changes, state inspection, brakes, power window work, engine codes on two of my cars. Very friendly, family owned business.

D
Review №43

This is a great shop to do business with They stand behind their work and the prices are very competitive I would recommend this shop for anyone

Wi
Review №44

Ive been going to Jeff Thomas (and family) since I moved here 18 yrs ago. High quality repairs and honest pricing. Also state inspections and tires. 5+ stars!

Ca
Review №45

Fruendly, knowledgeable, and honest- things you wont find at many repair shops in Cville.

Al
Review №46

Awesome staff, only place in town that I feel doesnt try cheat me. Always good, honest and quick work!

Ma
Review №47

They are honest, prompt and have fair prices.

S
Review №48

My fiance and I take both of our cars here. They couldnt be more reliable. We are recent graduates and have limited income, this place always calls before they do anything with a quote. I have used many mechanics, being born and raised Charlottesville, these guys are awesome, super fast, super friendly. Even our grandparents car now goes to Thomas Wheel and Auto. Thats how much we love them. A++

ri
Review №49

650.00 too change 6 coil packs,wich cost 117.00 and 6 spark plugs wich cost 10.00 a peice ,the told me what they were gonna do! i could not afford to tow it elsewhere,one coil pack was bad they repaced all.spark plugs did not need changing at all,they charged me for a plenum gasket wich could of been reused.i asked very politely for these prices to be considered.the mom of the son who worked on my chrysler siad they DO NOT DO THIS! these people are not mechanics they are parts changers ,BE WARNED

De
Review №50

Have been using their services for years! Fantastic people, and their work is top notch.

To
Review №51

Good service 👍

Ma
Review №52

I can not say enough positive things about this business. I am thankful I found an honest mechanic

C
Review №53

Great family business.

Mr
Review №54

Take work vehicles there

Pa
Review №55

Honest folks that do good work.

Sa
Review №56

Good people

La
Review №57

Checked my air pressure for free

Ra
Review №58

Friendly, efficient, and quick!

Mr
Review №59

The best shop in Charlottesville

Wi
Review №60

Charged me to much for a alignment and and wheel still not centered took it to Bobs

Na
Review №61

Poor service and poor attitudes is how I would sum up this shop. Next...

Pa
Review №62

Excellent service!

Information
1 Photos
62 Comments
4.5 Rating
  • Address:515 Stewart St, Charlottesville, VA 22902, United States
  • Phone:+1 434-963-9923
Categories
  • Wheel alignment service
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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