I have requested an appointment at this salon a week ago. Not only did they contact me for cancelation, but they waited until I have to call them only to hear that I dont even have an appointment with them. This is my first and last time coming to this place. For the record, I do have an appointment set for them.

Everyone there is nice and professional. Tue first time I went, I actually didnt plan on being a regular customer. It was just convenient to where I needed to go that day, but Jina is amazing. She colors my hair beautifully and shes the first stylist Ive ever had to know how to account for curls in terms of haircut length. I now drive almost 40 minutes to go here, but its worth it.

Steve and Jina were absolutely amazing! I will definitely be going back and I highly recommend both of them! This was my first time there and I went in for a hair color and cut. I have quite a bit of damage to the ends of my hair from where it was bleached before and Steve helped me pick a color method (toner) that would not cause anymore damage. They were very busy and Steve had to work on another client so Jina took over the rest of the appointment. She did a fantastic job with the color and cut! Both of them are wonderful!

I love Jina, and how she does hair. She really knows what she is doing. My cousin originally referred me to Jina, and I’ve not gone back to my former stylist since. She is amazing, and gives good advice when asked about what would look good. She truly transformed my hair, and gave it life. She also gives a skilled blowout, and knows what she is doing. I only really go to her for hair styling, and cutting, but I have seen her do amazing coloring as well. This is my favorite salon in the area, and I would highly recommend.

Best hair wash ever! Clair was very nice and clearly communicated with me about what I wanted and what was best. Coming back for sure.The store was also very clean

I love, love, love this salon! It is an amazing hair salon with the most amazing hair stylist!! Haemi Chang is the best stylist I have ever been to. Ive been going to her since April 17 & my hair is constantly perfect :) I recommend her to all of my friends & people I just met heh

I started coming here with my girlfriend because it was in close proximity to my apartment. And her and I could not be happier with the service we received. I come here every time now and am always happy with my service. The employees are kind an professional and my haircuts are always better than I imagined they could be. I absolutely love this place 😁

First time customer that will be returning! Steve took his time to make sure the cut I wanted was perfect--I feel very satisfied. AND the receptionist was a tremendous help in entertaining my 11 month old. Very affordable price, clients do not wait, overall great experience.

Update: Allison left the salon. So, I wont be going back to Creative. I did accidentally find her though, shes at Jon David in Union Mill! Ill be happily going there soon.I am a regular customer. Allison is the only person I ever see for color and cuts. She has always listed carefully to what I want and makes it happen perfectly. On top of that she is pleasant and friendly. I guess you could say I am very satisfied. I have been a customer for five years.

Silviya is amazing! She cuts mine, and my husbands hair perfectly! The staff is wonderful and offers drinks while you wait. I was seen right on time and am very happy! I have very thick/curly/long hair and am usually very scared to have it cut. I now have beautiful long layers and am very impressed with the high quality of my hair cut. Oh, and my husband looks great, too!

Ive never seen my wife come home so upset after a haircut. At least have people who can actually do what they say they can do. Focus on the hair, not small talk. I can tell you honestly I could have done a better job then what she came home with.Definitely look for somewhere else.

Melanie is a magician! I walked in with an idea in my head and she made my hair come to life! So thrilled with the service I received. Highly recommend coming here.

I got a beautiful haircut from Lydia. Unfortunately, the atmosphere in the shop seemed tense and uncomfortable to me. Also, I had been told the first time I called that Lydia was not taking new clients. I was hesitant to believe that and called back in a few days. I got another person answering the phone and I got an appointment right away. Draw your own conclusions about that. When I called back for a second appointment I was told Lydia was no longer there. This I believed. I found Lydia at the Life Spa Salon on Trinity Parkway. She was as lovely to work with as she had been at Creative Salon and once again did a beautiful haircut. She is very talented and worth following.

My time with Jessica was perfect! She was helpful and very professional, and I think it was the best haircut I have had in a very, very long time. Unfortunately I do not live in the area, but if I did I would be come a regular! Thank you!

Went from ash brown (believe it or not, my natural color) with Jina. Jina was so patient with me and my utterly embarrassing newbie-ness to the business of dying ones hair. Of course it took a while (I think about five hours or so) to go from dark to light but Jina expertly navigated me through the process and in hindsight, it really didnt feel too long at all! She is very sweet and knowledgeable about her craft - and I dont use the word craft lightly. Shes great and I recommend anyone going in for a consult or going in there at all for anything to ask for her. People have been complimenting my hair left and right and I feel amazing! Thank you, Jina!

Nice staff.Really helpful and detail oriented.

Went in there to get a walk in appointment and everything seemed to be okay, but more time I spent less confident I fell about quality of cut I was gonna receive from Allison.She started okay and had couple minute consultation and especially about how my hair was little stubborn and tends to stand up.But she went around like as she was playing a puzzle and tend to cut hair from region to region, not considering the entire head and how cut would have looked.Since Im used to my hair, I paid attention to quality of how closely she lined up but there were bumps and uneven matches as I expected from going around by connecting left to right but rather layer and part.She was fine but not really seeing the details of what I was talking about and asked if I wanted her to go over different areas, but if she cant see what I can see, how will she correct the issue?When it came to pay the bill, owner/manager asked if I was happy and I said not really. She then informed that there would be a better person to manage my hair style. I felt, since Im paying and yet you are saying that somebody else can have me satisfied with service and I just need to accept it as it is?I felt pretty upset with whole ordeal and not wishing to come back to this place.If you provide service then complete satisfaction with reasonable means should be their goal but they were not willing to discuss it upfront and nor did I want to help them in this matter since I really didnt want to argue about $30 haricut. But be sure to pass this place, if you want quality cut and satisfaction from a store that is standing behind their service.

I got a hair balayage thinking it would look more natural then highlights. It didnt really. I wasnt too pleased with it, but it was something I choose when I got in so I wore it out and thanked them for taking the time with me. I might be back to see if I can just do highlights next time as those are cheaper than the hair balayage.

They told me I will have a discount as a new client. Last time I was there was 2011. I never did my hair there, I didnt remember being there, but it seems I did just my nails 5 years ago, how can I remember that? Really? I go to hair salon/nails place once a month. They charge me full price. The stylist was nice. I will not come back there for lack of seriousness. They lost.

I visited Creative Salon & Spa this evening and I am beyond impressed. Haemi is an amazing stylist and I would recommend anyone to schedule an appointment with her. My experience at hair salons has always ended with regret, but I left Creative Salon & Spa feeling like a princess. Haemi cared about the health of my hair and she recommended different methods for growing my hair. I am African American with 4C hair texture. I am definitely returning to Haemi and Ive already scheduled an appointment for my daughter. I am so happy that I have finally found a stylist who cares about the health of my hair. :)

Scheduled an appointment with Allison. She was not only very nice, but did an amazing job on my hair. I will be returning, and I would recommend!

Excellent service. I recieved a cut and magic sleek service from Haemi. Honestly the best consultation I have ever recieved. Haemi really listened to what my goal was and she helped me navigate and achieve just that! She really knows what she is talking about and was able to communicate what would be realistic for my hair. Couldnt be happier with my results!

I am a natural hair client and go to Haemi every 2 weeks for a blowout/style. Haemi is absolutely amazing! She takes very good care of my hair, from recommended deep conditionings, managing and detangling, and straightening/curling it. My hair is naturally curly and frizzy, but after she does my hair, it is very silky, smooth and absolutely holds for 2-4 weeks. She also is an amazing consultant! She gives me hair tips and regularly discusses the state of my hair. I trust her to cut/trim my hair and buy products based off of her recommendations.Haemi also turned a previous horrible dye job into a beautiful chocolate/caramel balayage, which is still holding up today. We havent even had to touch up the color due to her high-quality products and maintenance of my hair. Haemi is all about quality which I like and am willing to pay for, but she still is extremely reasonable and wont try to force you to get more expensive products/services to make an extra buck.I am African American, which means a lot because most would be hesitant going to a white/asian salon, however, if you want pristine hair care, healthy hair, and absolutely professionalism mixed with friendliness, this is the place to go. My hair is fully straight and holds up in heat and humidity (for those who are still skeptical that she can get edges, roots, and the kitchen).I love the boutique feel I get at Creative Salon and Spa, the stylists never seemed rushed and I feel absolutely comfortable here. There is a lady that washes my hair and gives a free mini massage - it is life! EJ -the Manager, is trendy, cool, and super professional - she has the scheduling on point.I love Haemi and will continue to be a valued customer for years to come!

Haemi is awesome and can do all types of hair

Horrible eyebrows waxing