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Jiffy Lube
13000 W Parmer Ln, Cedar Park, TX 78613, United States
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Ha
Review №1

They are very professional! and no one tried to upsell me anything.Highly recommended!!

Do
Review №2

Pulled in and asked for an oil change, quoted me $100 for synthetic oil change. I explained that’s not what I got last time. Just conventional oil is all I need, quoted me $100 for that one also?! In what universe is that the same price. I showed him an online coupon for 50% off and he said they don’t take those because they don’t make any money off of them. He did offer 25% off but I’m sorry, considering you just told me you’re trying to make money off of me, I’ll pass. This place sometimes has great service and other times the worst. I recommend Service One. Cheaper and always consistently better service. And it’s right around the corner from this location. You can go here but be ready to drive away from there if the vultures are working.Service One charged me $45 for the oil change.

Si
Review №3

I have been here a few times for both mine and my husbands car. They are quick and efficient here for your oil change. I always go on off times (avoid weekends, lunch time, after 5pm, etc.) and I dont have to wait in line. Only reason I wouldnt give fives stars was the extra details on your service are inconsistent depending on the day/time you go and whos working. Sometimes they will get your tires up to pressure if theyre low, sometimes wont. Sometimes they get you your reminder sticker, sometimes they forget. Sometimes they reset your maintenance light, sometimes they dont. Regardless, the team is always pleasant and polite. They always get the oil change done quickly for reasonable prices.

Th
Review №4

No wait, so I was in and out in minutes. Quick, thorough, clean, and clear. A great experience.

Ou
Review №5

I arrived within 45 minutes of their closing time and they cheerfully took the job performing an oil change on my Jeep Wrangler. The techs were friendly, thorough and efficient. They communicated exceptionally well with me and one another. I was very pleased with the service and will be a return customer. Highly recommend! Thank you!

Ti
Review №6

Michael was extremely courteous, professional and efficient. I was in and out quickly and on the road. Great service on a new truck so I didn’t need any additional services. Thanks for making my morning just a bit better

Bi
Review №7

Do you have faded cloudy headlamp covers? Mine were so bad I was going to have to pay $1000+ to replace them. I went in to get a tail light replaced. Saw the sign. Headlamps refurbished. Under $100! I decided to try it.Spectacular results.Liked it so much I took my daughters car to get done too.Equally spectacular.Get this done from these guys.

Sh
Review №8

They were respectful, efficient and friendly. I had a coupon and before I could pull it up on my phone, the manager had updated my charges. I have a hybrid and they were familiar and comfortable with the different engine and oil system. I will definitely go back.

Pe
Review №9

The service was quick and very professional.In addition my air filter needed to be replaced but the location was out of the filter for my car. They gave me directions to the nearest parts store, explained what to ask for and put it in for me when I brought it back.I am very grateful.

La
Review №10

I hated going to Jiffy Lube because of all the mistakes but I decided to give them another chance after 4 yrs and I was pleasantly surprised! Service was amazing! I love that they call out everything they are doing now so not only does the customer know whats going on but so does everyone else that has a hand on your vehicle. Keep this up and I will definitely become a regular customer again. Thank you William G, John W, Mason E, and James H at store #3049 @ Whitestone and Parmer!

Hi
Review №11

I had a few minutes and needed to get the oil change done. I was in and out in 7 minutes!! Great job, fair price (used coupon from jiffylube website), quick and convenient. Crew was very professional, as well!

Sa
Review №12

They ran like a well oiled machine here. See what I did there? But really they did awesome!

Ch
Review №13

First time customer and had a great experience. The service was excellent and the staff was extremely professional and very informative. I especially liked that the staff keeps you informed as they are working on your vehicle. Thank you so.much Cedar Park Jiffy Lube, Jermie and James. I will definitely be returning.

Pe
Review №14

The staff were very professional and honest - I received fast, high quality service at a great price. I would recommend this business to anyone in the Cedar Park, Texas, area

Me
Review №15

JW and Austin answered all my questions. Their Service was fast and efficient and just what I needed to feel confident that my car was ready for safe travels! Thanks!

Ad
Review №16

I went to every jiffy lube and they had no inspection stickers!! Sad!! But i love them anyway the crew on Ben white/ congress!! Tim curry and his crew were the best! Big shout out to jiffy lube !!

Mo
Review №17

Drive through now. You wait in your car. All the employees were very professional and so quick. Best oil change Ive ever had. Thanks

C
Review №18

Fast service, good call outs, all details shared as they worked.Seemed like a major improvement over how things were years ago.Our techs for this visit were:JW - leadSpencer J - underneath + tiresMason E and James H - up top work

Ri
Review №19

Always courteous, knowledgeable and on time. I always feel in good hands when I take my car there from routine things like oil changes and yearly inspections to larger work on my car like brakes and transmission.

Br
Review №20

J w and Michael helped us with a plastic heat shield that fell off while my daughter was driving her explorer. They were both super cool and very helpful. It is so refreshing to deal with good people.Brian Threadgill

Ka
Review №21

Excellent service and one of the men took extra time helping me set the indicator light that was flashing! Will definitely go back!!!

A
Review №22

They are always so helpful and friendly. Always very respectful and I never feel like I’m taken advantage of because I don’t know a lot about cars.

Wi
Review №23

I have been going to this location for over 7 years I get all of the maintenance that you offer from there. The issue come from wanting a Texas State Inspection. I have gone to the store only to find that they yet again do not have anyone to do an inspection. If this happened just once I would be ok, but this is one of many times I have been given weird reasons not to do the work. Once they did not have the download. Twice they didnt have anyone to do the inspections. If you do not want to do inspections take the sign down and let someone else do it.

Ia
Review №24

When I called they said there was open availability.Came on in, got directed straight into a bay.Has my oil changed, tires pumped up, and wiper fluid refilled.Took all of 15 minutes.Get your oil changed here, simple as that.

Ch
Review №25

I would love to give a Big Shout Out to Michael the manager on duty... He was not only very informative but his whole crew:Eli, Justin,and Zeke were quick and did everything with a smile... Very refreshing...

Ma
Review №26

The team at the Jiffy Lube on Parmer & Whitestone were great. Took their time explaining everything to me and did a great job servicing my car. I will come back for my next service.

Po
Review №27

JW, Spencer and Austin were all very quick and professional!

Ma
Review №28

Quick, friendly service. In and out and in my way. Did not try to upsell me which I appreciate.

Gi
Review №29

The fastest, most efficient oil change I have ever had. Thank you!

Li
Review №30

Oil change was fine quick, but a guy worked on my air filter box over 30 minutes, told me everything was fine, after I got home open the hood, 3 of 4 screws was busted. Bad behavior and never go back for $101 broke screws oil change.

Ma
Review №31

Fast a thorough service, and they even celebrated my cars very first oil change.

P.
Review №32

The Jiffy Lube on the corner of Whitestone and Ronald Reagan in Cedar Park, TX, has the BEST service imaginable. The shop is run by J.W., and he runs a tight ship. Eli and Justin were working on my van, and I could not be more impressed by their work ethic, honesty, and attention to detail. Go there and see what Im talking about -- you wont be disappointed

Ch
Review №33

James and JW are fast and efficient and very friendly this morning. Great job guys. Thank you so much

La
Review №34

Staff was friendly and efficient, they have really helped me a lot in the past year in taking good care of my Mustang!

Jo
Review №35

J.W. takes charge and runs a great shop with Spencer and Austin.

Ja
Review №36

Extremely fast service; tech was informative and friendly.

Ad
Review №37

JW, Eli, Michael, and James helped me get my oil changed today! They were laid back, super professional, friendly, and thorough! Not only that, but they were quick, and even let me know about a leak I had!Def going back for next time I need maintenance!

Ka
Review №38

Had a great experience and they worked very quickly!

Jo
Review №39

Eli and Michael did an outstanding job. Great job communicating and did the job in a timely fashion. Overall a great experience

Av
Review №40

This shop was awesome! I worked with Todd, JW and Eli. Very professional but still able to have a few laughs and they preformed the oil change in no time, all while keeping conversation with me. Great group of guys, come in and see em!

El
Review №41

Would highly recommend this location. They are courteous, friendly and helpful. Been to the store in Hutto, would not recommend, made me feel like I was an imposition.

La
Review №42

The custom service was amazing 👏🙌😍! Thank you, so much Eli...Youre awesome!

Ja
Review №43

John and Justin were very friendly and helpful. The service was fast and it was overall a great experience.

Gu
Review №44

Fast, competent help from Justin, James and JR. These guys are hungry for your business and will go the extra mile for you. I didnt even have to get out of my car for the fastest oil change Ive ever had!

Ve
Review №45

I received phenomenal customer service at this particular Jiffy Lube. The staff was personable, friendly, and professional. I tend to get my oil change at walmart, or even firestone but was in a hurry so decided to stop here, but after this, I plan on coming back consistently. Eli and Justin were the staff who serviced my vehicle. They told me their prices at the start, and went over the types of oil they offered. I was blown away at how quickly and efficiently everything was done.

Ge
Review №46

The staff was polite, knowledgeable, and efficient. Would highly recommend. I was in and out in 15 min. for an oil change. Will definitely be back!!

St
Review №47

Michael, the manager on duty, was courteous and professional, as well as the rest of his crew. Good and fast service, great value.

Er
Review №48

The guys here are upbeat, welcoming, and get you in and out! Definitely my favorite place to go if I need something done quick for the car!

Ar
Review №49

This might have been the fastest oil change Ive ever had. JW, Justin, Michael, and Austin were very professional and had great attitudes!

K
Review №50

John & Eli were extremely professional completing the oil change. I appreciated the efficiency of their drive thru service.

Ji
Review №51

Super fast and convenient drive thru service. Couldn’t do my inspection though

Jo
Review №52

You will but it was the guys that was working yesterday that was awesome thats why I rated them five stars. Tell the guys I said keep up the good work.

Tr
Review №53

Excellent customer service from Michael, Eli, and Ezekiel!! Thorough, kind, and very quick. They were great!

Da
Review №54

The guys (JT, Eli, and Austin) did an outstanding and professional job on my new truck!!! Thanks guys

Ri
Review №55

Elizabeth, Michael and John are great! Great value, great service! Thank you!

Ke
Review №56

Great staff. Very friendly and efficient.

Da
Review №57

Service by technician was great! Little hard to find but definitely will go back. Very thorough on engine fluid levels. Courteous, mask was worn whole time by all techs.Thank you for the wonderful experience!!

Ro
Review №58

I was in and out within 15 minutes for an oil change. The whole crew across all three bays was working fast and like a well-oiled machine... no pun intended, lol. You could feel the comradery in their interactions with one another, and the only upsell I was presented with was something that I knew I actually needed, so that was nice. I definitely recommend this location, and will continue to be a repeat customer!

Ca
Review №59

Starting with Michael who waved me into the bay it was mere seconds for that to happen from the time I drove up to JiffyLubeMy serviceman Todd made sure that I was comfortable with the process and during the oil change was told that it was recommended for my tire rotation which they had time for and would take a little more time-I waited in the office waiting area and relaxed and it seems like it was no time and everything was finishedI’m very satisfied with the staff and service and will recommend friends and neighbors to this JiffyLube Thanks Guys!

NC
Review №60

I have been coming to this location for years and today’s service was better than ever!

Mi
Review №61

These guys are still great. Going there for 10 years or so, still.

Al
Review №62

J.W did great

Gi
Review №63

Quick and amazing service. Give Justin a raise btw he was amazing at giving advice about car maintenance.

do
Review №64

The staff was nice when I arrived. Started working on the car (I was the only one there getting a service) right away. I was not even informed how much the oil change was going to be, what kind of oil they were going to use, etc. And of course I did not ask. Filled out some paperwork, and the gentleman came back and told me they only had the synthetic oil change for my vehicle. I asked you do not have regular oil? He said no, the manufacturer suggested the synthetic oil change for this vehicle so thats what needs to get done. I said Really, alright then! At this point I had the choice to leave, or stay and decided to stay. I am not sure how this really works, but I thought as the consumer you can choose what type of oil (regular or synthetic) you would like and if they do not want to do it or do not have the type of oil they can refuse to do it. They told me they were done and of course I had already been charged. They did not provide a receipt, when I asked for one, one of the techs said Do you need one? I said, yes, it would be nice to see what I paid for? They went to the back to get printer paper and were able to give me my receipt. I agree with some of the other comments, prices are high. Specially for a type of oil that you did not even want. But, clarify that I as a consumer could have gone somewhere else. Will not be returning to this location or any Jiffy Lube and will not recommend to family and/or friends if they ask.

Jo
Review №65

Best customer service I’ve ever had at a Jimmy Lube. Kind, informative, thorough.

Ro
Review №66

Staff were friendly and communicative; service completed quickly.

Ni
Review №67

Was in & out in under 25 minutes for oil change + state inspection together (YMMV). Due to COVID19 you no longer have to get out of your car for either of those!

Je
Review №68

John, Jeremy, and mason were fast and professional!

Ch
Review №69

We needed a quick safety inspection and these guys did a great job. Quick, efficient and no-wait. The team works together to get everything checked and get you out the door.

Cl
Review №70

Been using the particular Jiffy Lube for several years. Never have had any issues with the employees or the service. Took my sons car there for its first oil change and have to say, even with the pandemic, they are still providing good service. So this review is more for the overall service across several years. I have brought 4 different cars over the years and no issues.

Ra
Review №71

Due to Covid, Ive been worried about bringing my vehicle anywhere to get my state inspection completed. I was incredibly relieved to find that Jiffy Lube was offering a drive thru service to complete the inspection. I did need to step out of my vehicle briefly so they could plug in the diagnostic device but aside from that I could remain in my vehicle the whole time. The staff was extremely friendly and knowledgeable. I have no complaints about my experience getting my state inspection complete.

Ed
Review №72

Great service and friendly staff, I would give them 5 stars, except that the oil change for my tiny Prius C was about $100! I can change the oil myself for around $30. The only reason I went to Jiffy Lube was because, I also needed my car inspected. Great service but expensive, next oil change, I’ll change it myself.

Na
Review №73

This team is knowledgable, efficient, and works well together

Do
Review №74

This location was amazing! The service was efficient and quick! I will most certainly be back!

Ke
Review №75

Great experience. Very professional!

Ro
Review №76

J.W. And Austin make a good team!

Ne
Review №77

Eli,Michael,and Austin were excellent and got me in and out

Je
Review №78

10 if possible - out in 15 minutes

Jo
Review №79

Great customer service and friendly professional staff had my oil changed and fluids checked in a Jiffy!

Ma
Review №80

Great service and speed 👍

Va
Review №81

Justin, Eli, Zeke and Michael are all amazing!

Fa
Review №82

They deserve 000000 stars very bad experience. Very bad service. The manager is a big racist. They broke my car

Ma
Review №83

John W and Justin were quick and helpful

St
Review №84

First time customer - in n out in 30 minutes

P.
Review №85

Excelent service! Very fast

An
Review №86

Fast and great service

Yu
Review №87

At this location you also can get the State vehicle inspection, not pricey at all, guys were very professional and pretty fast.Recommend.

Ni
Review №88

Eddy was great, he gave me all my options and then some! The wait was a little long w/ inspections and oil changes running concurrent and only 2 guys.

Ti
Review №89

Great fast professional service... Amazing team work!

Je
Review №90

Very helpful and quick service!

Da
Review №91

Great experience 👍 , explained everything

St
Review №92

Wow! Felt like I stopped by a Indy 500 pitstop. Justin and the crew was very friendly, made suggestions on upkeep, and got me out of there in no time. My car feels like a million bucks.

As
Review №93

My car was making a noise so I got it towed to them. Great service, fast, and super friendly. They even vacuumed the car and cleaned the windows. The price was great too! Thank you guys so much!

Mi
Review №94

The service is typically fast, always greeted when you arrive. Prices have gone up quite a bit. $70 for an oil change. Will need to find a new service.

Ya
Review №95

Quick and friendly folks

Ja
Review №96

$109 for an oil change? My car was returned covered in dirty hand prints and oil was dripped on various places under the hood. The employee told me that Im always better off going to the dealership for service. Ill agree...

Da
Review №97

Great quick service

Da
Review №98

Excellent and quick service.

Ch
Review №99

The oil change was done but I thought $115 for a synthetic oil change was very high. My biggest issue was how unfriendly the staff was. The other thing was they had no idea how to reset the oil light. They ended up having to utube how to do it. Overall the oil change was done but very expensive.

Dr
Review №100

I appreciated Jiffy Lube for changing their practices to keep customers safer during Covid-19. I stayed in my car and they guided me into the service bay and I remained in the care while they serviced it. The service techs were very friendly and efficient and completed the work in less than 15 minutes. Highly recommend the Jiffy Lube at 1431 & Ronald Reagan Blvd in Cedar Park!

Information
15 Photos
100 Comments
3.8 Rating
  • Address:13000 W Parmer Ln, Cedar Park, TX 78613, United States
  • Site:https://www.jiffylube.com/locations/tx/cedar-park/3049
  • Phone:+1 512-259-8102
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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