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Antwerpen Ram Truck & Commercial Service Center
5717 Baltimore National Pike, Catonsville, MD 21228, United States
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Wi
Review №1

This place is a ripoff !! All there about is taking your money !! They even charge you for work they didn’t do !! Take your car or truck elsewhere for service or repairs

Li
Review №2

This place is amazing 😍🙌. Kyle is awesome hands down. I knew this was the perfect place for my fiance and I, from the very moment we walked through the door. He has made this experience one that is undeniably unforgettable. We were comfortable the entire time. I would defiantly recommend Kyle as the Sales Consultant for you. Exceptional customer service skills.

Ca
Review №3

As a female buyer in the market for a new car, I had already experienced a less-than-stellar negotiating experience at a Dodge dealer in NJ. I entered Antwerpen a bit jaded and prepared to encounter the same treatment. Boy, was I wrong! I could not have been treated more courteously and professionally. Vernon, my salesman, may have been new to car sales, but he was definitely NOT new to dealing with people and treated me with the utmost respect and kindness. The two dealer experiences couldnt have been any further apart on the scale of 1 to 10! The entire staff (from salesman to Sales Manager to Finance Manager) could not have been any kinder or more professional. Antwerpen Dodge ROCKS!

Ke
Review №4

Customer service and financing wasA-1. Saad and Jason went above and beyond to ensure I was satisfied with my monthly payment and vehicle of choice. I would recommend this dealership to anyone in the market.

Ro
Review №5

I have bought several new vehicles in my lifetime, and I must say, this was the best experience I have ever had at a dealership. The internet sales manager, Fatima and the product sales specialist, Diamonte were both pleasant and professional. I negotiated with several dealerships in the area and Musselmans beat them all. The GM even found me an extra $1000.00 rebate that I didnt know about and I got a better financing rate then my own credit union was offering. Thanks for a great experience. I love my Ram 2500. Ill be back when Im ready for my next vehicle.

DE
Review №6

From start to finish the experience and service was great. They pulled tooth and nail to make sure I went home with a nice vehicle this was my first time ever buying a vehicle and I had no clue on how to do it.. they made the situation smooth and care free I would recommend them highly and to everyone I know Nathan was super cool make sure you ask for him but every person I can in contact including the manager was God sent thanks again!!

Ro
Review №7

The service department needs work, however, they have a great sales department who is willing to go the extra mile to make their customers happy. Brenda and Vernon were amazing at improving my experience after I was quite frustrated with the service that had been performed on my car. Much kudos to those 2 for showing what it means to truly care about your customer. Thank you!

St
Review №8

Great experience! Kyle Edwards was upfront honest and the whole team took outstanding care of me. They also got me a great price and a great rate.

Ma
Review №9

Good people. Good location. Good place to get your car serviced.

Gl
Review №10

I had a wonderful experience. Shaniece W. was amazing. Her customer service was excellent, she was friendly and knowledgeable. Her manager, Riley was awesome. They assisted me to get exactly what I wanted with the payment I needed. Thank you all !!

Cu
Review №11

I had such a great experience with Eric. Giving me knowledge on purchasing a car for the first time. Also Ms. Brenda with giving me a clear understanding about payments and coverage. So happy with my purchase

Br
Review №12

What a wonderful experience. Our salesman, Kyle Edwards, is knowledgeable, friendly, and extremely helpful. With the sales manager, we were able to work out a deal where we felt that the dealership worked with us. Would recommend Kyle and the team at Antwerpen

Er
Review №13

Bought a new 2019 Ram crew cab last night and the sales experience was awesome!!! Price was AMAZING!!! Seriously the best deal in town. Dealership needs some updating to be brought into this century but the staff were where it’s at. I was in there about two hours from start to finish and they really did get me the best deal possible. In fact they got me a monthly payment lower than where I was asking to be! If I’m ever in the market again for another Jeep or Ram I will surely visit them again. I want everyone to go see Ms. Riley in sales she was the best! Truly a great truck buying experience. Thank you Riley and the rest of the Antwerpen team for the time and effort you all put into getting me the truck I wanted for a better price then I ever expected!!!!!!! Definitely rating 5 stars!

ch
Review №14

I’ve always had a great experience here. The guys at the front desk and the cashier are always friendly. This is my one stop shop. Any work needed on my vehicle I get done here. Even though I didn’t purchase my vehicle here I think the next one will come from Antwerpen Dodge.

ka
Review №15

I had the best experience here. The salesman Eric was professional and polite, as well as the other employees. He and his coworkers helped me get the car, or truck I should say, that I truly wanted. Thank you Antwerpen Dodge on Pikesville.

Li
Review №16

Great service

Ni
Review №17

Great deals, probably had the best prices around and believe me I did some shopping. Mike and Dennis made the numbers I needed happen. Couldn’t have been happier with my deal we made.

Ke
Review №18

Kyle was an awesome salesman! He made sure I was comfortable and that I chose the car I loved the most! Will definitely be coming back again!

Sy
Review №19

Good quality service from start to finish. Although the physical plant is a little dated, I felt like I received professional type service. The plant, restroom, and waiting room were clean. Refreshments in the waiting room. Appointment was brief and attendants were courteous. Thank you.

Gr
Review №20

Excellent. Bought a new van. Leslie the general manager, Kyle the salesman and Heather went over the top to provide the best customer service on the planet. It was like buying a car in your living room. Very relaxed, 0 pressure, and overall just a stellar experience. You will not be disappointed

Da
Review №21

My husband I went in to look at a car last evening with no intention of buying...We are now the proud owners of a Dodge Journey. Highly recommend Musselmans Dodge. They are Top Notch. Go see Brandon Miles..he is wonderful. High level of integrity, treated us wonderful and met every expectation. From Sales, Sales Manager to the Finance Manager, they made the process easy for us and Musselmans will be our place to buy cars from now on. Thanks again guys for taking care of us...We Love Our New Ride...!!

Co
Review №22

When Jay reached out to us and told me they would make us the deal of a lifetime, I admit I was skeptical. We had done months of homework and knew exactly what we wanted and what we were willing to pay. We had walked out of two other dealerships where the numbers just didnt work, no shame I get it, everyone has to make a living. But the deal of a lifetime is exactly what we got. No high pressure sales tactics, just honest conversation, and we were in and out in under 3 hours with our dream truck and the deal of a lifetime. The entire team was very personable, and genuine, just nice guys, not the usual car salesmen type. Jack might say YES, but Jay, Gregory, and Josh, helped us say yes to the deal of a lifetime on our dream truck. Thanks to the entire team including the finance lady whose name escapes me, she was very efficient as well.

Ja
Review №23

I had a great experience, it was fast and the saleman Kyle Edwards was great he made the experience fun and fast, he really cares and make you feel comfortable throughout the entire process. I would definitely recommend everyone to go to Antwerpen Dodge Ram of Baltimore.

Ch
Review №24

Bought my car there in 2014, and the service is top notch. Friendly and accommodating. All of the service since the car was new, has been done there. Gary Lothan, the service advisor, keeps me up to date on my scheduled items. Nice place!

CW
Review №25

Had my company truck serviced here. Their service staff is top notch. Very fair with pricing on the repairs we needed fixed. Would definitely return again.

Sk
Review №26

Hands down the best place to buy a vehicle! Second time Ive bought a vehicle with Hamid and his team, both times have been outstanding. They treat you like family and will go above and beyond to get you into the vehicle you want. I shopped all the dealers in a 50 mile radius and no one could touch their prices. Worth the trip to deal with great people and be happy knowing youll be getting the best price around. I will definitely buy from them again!

De
Review №27

Excellent people very nice and pleasant. Everyone was very respectful. Everyone makesure I was taking care of and I got what I need. Thank you guys. My salesperson excellent.

Sh
Review №28

My experience wasnt very good at all. After driving only 10 min to the dealership, at 8am my car was diagnosed as need a warranty-covered water pump. I didnt get my car back, without a loaner, until 3pm when they closed. When I asked about the status of the repairs about an hour and a half after arriving, I was told the engine had to cool. And then when I asked if they had a loaner car I was told no. But I dont know if that means no, they dont have one, or no, they dont do loaner cars.Anyway....I know it doesnt take a 2016 Challenger 6 hours for the engine to cool after only a 10 min drive. They called me at about 2:15pm and said my car was ready. I suspect they made me wait until they first serviced the paying customers. Next time Ill just go to the other Dodge dealership in Owings Mills. Its a bit further but they treat their customers better and they serve donuts, coffee and juice while you watch TV and wait.

Do
Review №29

My husband and I had a wonderful experience purchasing our 2018 truck and our sales guy George Chandler was Excellent. He did an outstanding job guarding us and assisting us in our purchase and he showed nothing but concern in making sure we had a wonderful experience. My hat goes off to George Chandler and Antwerpen Dodge.

Ch
Review №30

Mike and Don are amazing! I walked in for a Nissan 370z and was greeted by Don. He was very professional and got me to the representative that I was communicating with prior. After meeting with the representative I was getting the impression that I wasnt walking out with it that same day. Due to my situation I was unable to get what I want and I was in the car getting ready to leave when Mike stopped me. He genuinely wanted to help me and thats exactly what he did. They surpassed my expectations and got me in the car that same day with a impressive deal. If youre looking for a used car go to the used car department and as for both Mike and Don. They will help you! Thanks guys!

Da
Review №31

Recently bought a 2019 Chrysler Pacifica here. When inspecting the car I noticed the spare tire was missing a part. I asked the sales person about it and they had someone go out and check. He said it was fine so I went back out with him and showed him. He acknowledged and the sales manager said they would order a spare tire kit for me. Went to financing and the finance guy messed up all the documents by putting the wrong state on everything. Asked him about documenting the spare tire kit and he said that’s between you and the sales person (who said they would order it the next day when the parts department was open). No calls after a couple weeks so I drove up there and no one has a record of the spare parts kit. Parts department said you’re out of luck because you don’t have documentation. Then they tried to say the van didn’t originally come with the spare tire. I offered to lookup the original option by VIN lookup and they then reread the original options to me and confirmed that it said delete vacuum and add spare tire kit but they still won’t help. The original sales person and manager were both furloughed due to covid. Sales team either lied to get the sale or dropped the ball due to incompetence.

Om
Review №32

Based on my interactions with this dealer I would never go to Antwerpen dealer again. Service department is not managed well from the top down. And the sales manager literally indirectly threatened me by by saying she knows where I live. (because she has a copy of my ID) Only thing they’re good at is giving you a generic response to bad Google reviews because they get them a lot.

Dr
Review №33

Everyone was the absolute delight and they really helped me out because I was about to lose my job cuz I didnt have a vehicle so I would suggest them to anybody

Lo
Review №34

Being as though I had no choice but to try and get another vehicle (was a victim of a rear ending that totaled my car), I was not in a good financial place. If it wasn’t for the caring attitude and patience of Tonia Hawkins, I would’ve probably walked out feeling defeated. She was outstanding and her A class customer service allowed me to walk out with a car that I am very happy with. The finance team worked hard to ensure that I was happy as well.

an
Review №35

Im definitely coming back they went above and beyond to make it happen for my business. Thank you guys for doing your best.

An
Review №36

The best always taking care of your vehicle in a timely matter I love there service

Jo
Review №37

Kyle was able to work with my financial situation and got me right where I wanted to be with my loan. Would recommend if in the market for new car.

Da
Review №38

Everyone at the dealership is very friendly. I had made an appointment to test drive a Truck. It was fueled up and ready when I got there. After the test drive we had a quick negotiation. I was in and out in less than an hour satisfied with my purchase.

Mi
Review №39

Pleasure Doing Business,was able to finance my very first vechicle.Thanks Eric for your help!

A
Review №40

Our sales person Branden was the best that I seen in a long time. He truly knew the product inside and out. He deserves to be noticed. If anybody i know that needs a car. I would definitely tell them to go to Musselmans dodge and to see Brandon. Thank you for the great experience.

Da
Review №41

Thanks again to Kyle he helped me get a car the same day everything went great

ch
Review №42

They did an awesome job helping and I bought the car I had my eyes on. Overall an awesome experience.

A
Review №43

I just have to say that previous to my purchase I have been a Toyota girl through and through but your sales person Aaron has completely changed me over. He was very sweet, gave excellent customer service and answered all of the questions I asked. I know I can be a bit much but he was very patient and understanding with me. I called because of an promo that the dealership sent out in the mail and I am glad that Aaron was the sales rep that answered the phone. Evan was just as sweet, and had a great attitude especially dealing with all the paperwork he does from day to day. I wound up purchasing two cars in a week from them as they really worked on both deals for myself and my husband to make sure we were able to get into new cars. The dealership feel completely like a family and I will definitely recommend and make all further purchases from there. thanks again.

Jo
Review №44

I always have awesome service when we bring our suv in for service. This time I called the same day to get an oil change. I know that it would be a good day because it was raining. I was told to bring it up at 2:00 pm. I was in and out. Great!

ha
Review №45

I was greeted like a friend and remembered me. was extremely helpful. they found a nail in my tire which saved me from having a flat tire probably under the worst conditions. they also showed me where i could attach my air pump in the trunk so i could put air into the tires as the pressure changes in the cold weather., they also reminded me of periodic serve to check if the car needs maintnance. it is a relief to know they are using guine parts not counterfit that does not have the quality of mopar parts.

Br
Review №46

I came in looking for a van. Don helped me find the perfect slightly used van for me and my family. Hes assisted us every step of the way, from financing to fixing any little things we noticed and even with getting a DVD player installed. It was a wonderful experience and I would recommend Musselmans to anyone looking for a vehicle! :-)

ja
Review №47

Very accomadating to customers, friendly, willanswer, any question you ask about your vehicle. I was impressed. Lounge while you wait on your car services.

Ch
Review №48

I would like to add the fact that Brandon was an amazing salesman. I was in the dealership from 3pm to 11pm and he did not leave at any point even after the dealership closed. He made sure I got what I wanted and I am grateful for his service. Please give him a reward for his efforts.

Be
Review №49

Mike and Bob were incredible! NO pressure sales. I felt like I was spending the evening with family. The most enjoyable car shopping we have ever done. We will be back if we ever need another set of wheels!!!

Ti
Review №50

Just bought a new truck here after shopping around. The staff was extremely professional they respected my time and got the deal done quickly, I should add I called ahead with the truck I wanted, trade in info , down payment, and monthly payments I wanted. They were very straight forward and gave me all the info up front, APR, purchase price, trade allowance, Etc. I felt that they treated me very fairly and would recommend anyone looking to buy a car go see them.

Me
Review №51

Musselmans Dodge was an incredible experience and the best dealership I have ever worked with. I have bought 3 cars from Musselmans and every experience was great. From the sales to the service, I have never been disappointed. They have a helpful and friendly customer service team who has always found the best car for me. The service department explains all of the work being done and why which eases my worry. My car comes back almost like new every time and is always reasonably priced. I highly recommend that everyone stops in whether buying or servicing a vehicle!

Le
Review №52

Was a awsome experience got a nice car and Kyle was the best thank u for all

A
Review №53

The purchase of my new automobile was an outstanding experience. I have dealt with auto dealers in the past and did not walked away happy and satisfy. This time the car purchase, customer service and buyer interaction was just pleasing and a great experience. I would recommend Musselmans to any one who is in the market for a vehicle new or used. Thanks go to the sales manager and his crew.

Ro
Review №54

Service Dept. met the sale obligations agreement. Also, diagnosed a problem I was having with the door lock. Part has to be ordered and installed. Hopefully, my return visit will be as efficient and pleasant.

C
Review №55

Worst dealership ever, promises a lot to get you to buy, than backs out of what they told you. Now I have to hire a lawyer. SAY NO TO JACK

De
Review №56

Just had to get a new keyfob program & cut. The price for this service is the lowest price I found job was done in a timely matter and key & remote work fine

Th
Review №57

Antwerpen is doing big things here. Cars look great! Employees have great attitudes. Managers do what they can to help. Great atmosphere for buying cars.

Ra
Review №58

After a long day looking all over for cars at other dealerships (horrible experiences), we found Musselmans Dodge. My husband and I were very pleased with the service we received from Lewis. He was very helpful, friendly and not pushy whatsoever. After we decided on the car of our dreams, Tom was amazing at helping us with the financial aspect and getting us to where we needed to be. We walked out with the perfect car for our family! I would highly recommend this team as they have recently gotten new management!

Jo
Review №59

I visited this store with my friend as we are looking for a new ride for him. Ms. Kalea Compton was a Godsend, and a pleasure to work with! We ended up feeling a bit rushed in the end by other personnel at the dealership which left a sour taste in our mouth, but thats most dealerships for you. This review is mostly about Kalea. Great work maam! We did end up purchasing through another dealership as they had a larger selection, but if it werent for that, we would have had no problem buying a car from here.

Ra
Review №60

Service is courteous. Walk ins get treated the same as appointments, but wait times vary and service prices are predictably high for a car dealership. Fortunately there is a comfortable waiting area with free cable TV, coffee and doughnuts. There is of course a great selection of Dodge vehicles.

J
Review №61

I bought a vehicle back in May and it was such a bad experience. I had to sign the paper work multiple times. They lost important paperwork with my personal information on it and the bank could not complete the process on their end until they received the paperwork. The dealership didnt even call to tell me that they had needed this information again from me. I had to contact them to see wha was going on. They were like oh year we lost the paperwork and we need you to resend it to us. Then it was getting close the the time that my temporary tags were getting ready to expire and I called to see what was going on. It took almost two weeks for someone to call me back to say oh we need your vehicle for the day so we can do a state inspection on your vehicle so we can get the tags. This was 10 days before my temporary tags expired. The one good thing is they provided me with a loaner vehicle. I did not receive my permanent tags until after my temporary tags expired. There is no communication with their customers until its convenient for them. My husband just bought a new vehicle over the weekend and the experience was great. I feel like Antwerpen should take some lessons from Nationwide. I will never go back there or refer anyone to this dealership.

Mi
Review №62

I bought a used 2016 ram 1500 5.7 hemi dealer guy said dent was fixed .nope. they could of took 2,000 of they said they would fix it went to dealer. They took pictures. Its been 45 days still no call.i got it on June 15th dent was in roof rear passenger side poor service. I never will buy from this dealership again. Truck is in my aunt Susan Wright name. Very poor service. Major dealer. Shouldnt be slow to sell a truck like this major dent surface rust.26,000 . The dealer name was guy and GM said he would have it fixed. Still no call after they took pictures 45 ago days

Ma
Review №63

My deal had three tricky phases. The price of the car I was buying. The high dollar trade in above 35K dollars and 0% financing. I was 35 miles away and got most of the deal completed on the phone, price of the new car and the range of the trade-in. I came in and we did credit and final valuation of the trade in and finished the deal. Hamid, Claressa and Duane all contributed to the best car buying experience that I have ever had. If you want a solid price on a car this is the place to do business, honest straightforward people .

Su
Review №64

Took good care of my car when i blew a tire. Wish it would have been cheaper to replace but was reasonable. Very nice and helpful staff.

Ch
Review №65

WOW Mr.D Evans is the best sales man I have ever worked with he is very respectful, kind, outgoing and professional. He made my time at Musselmans Dodge easy going👌👌👍👍Mr.Evans made me so happy 🌟🌟🌟🌟🌟☄

Ja
Review №66

Good service and communication through the entire process.

Ca
Review №67

This was a recall service of the tailgate. Inspection and service was done exceptionally well.

ka
Review №68

Service department is excellent. Tried to buy a car there, couldnt get what I wanted. Purchased elsewhere but take car in for service due to great customer service.

h
Review №69

Service was excellent helped us from start to finish and got us the price we were looking for make sure u stop and and ask for kalea...she is a great sales peeson.

ty
Review №70

Im done coming here

A
Review №71

The Brandon and the team at Musselmans Dodge were excellent to work with throughout the purchase of my new Dodge Durango! From the initial emails and phone calls with Brandon though the speedy completion of the sales (I was under some tight time constraints and Evan and the team worked super fast to get my paperwork completed) the car buying experience was great!

Ni
Review №72

I look my vehicle to Musslemans to be repaired after an accident. They kept me updated along the entire repair process. They were wonderful to work with and I had my vehicle back quickly. Wonderful customer service and very friendly!

Go
Review №73

My experience with Mussellmans Dodge was awesome. Everyone was kind, caring, and treated me like family. Wilson was the one who sold me my vehicle, and he is one of kind. He really cared about meeting all my needs. His great personality and smile made it a pleasant experience. I will recommend my friends and family to Mussellmans Dodge and tell them to ask for Wilson if they decide to buy a new vehicle. I also am enjoying my Dodge Dart GT as it suits all my needs, sharp looking vehicle,and runs like a dream.

Mi
Review №74

I went in because I needed an oil change on my 11, 500 miles on my Grand Caravan. I was promised an oil change at Mussleman which I never recieved, even though I gave them a cashiers check in full about 4 years ago. They might have changed their name, but the same customer people were there. Personally, I will not purchase a car there again. No free tire rotation, no discount oil change. Make me want to come back for another 50.00 oil change. Last month, I got an oil 🛢 change. Victor, never tightened up anything after and I leaked oil all the way home and under my hood. Had to be towed back. Decreased leaked for 2 weeks. Today, I find that the windshield washer dispenser hose, was broke clean of, when I go to add more windshield washer fluid. Very annoyed that I have to take van back again.

As
Review №75

Great company to work with! They definitely know what they do. Always personalized service and fair prices!

Al
Review №76

Why you raise the buy one get 3 free oil change up which only getting 1 free take it back what was cheaper

nw
Review №77

Im really not the one to leave bad reviews, but my encounter with this Dodge dealership on Catonsville, MD was so fraudulent and insulting to me I have to leave a review. I came to this dealership with interest in the red charger hellcat that is on the showroom. I was approached by a salesman named Chris, we got right into it about wanting to trade my current vehicle in and purchasing the charger hellcat. I explained to him that I did not need financing and I wanted to have my trade in paid off which my car was worth. First insult was when they came back with my appraisal amount, the figure was so low I knew something was wrong. Come to find out, the sales manager didnt even input all the vehicle options in to get the appropriate value. I already knew the value of my car prior to coming into this dealership to begin with mind you. Then they asked how was I planning on paying, I told them with a check. So then the salesman Chris wanted to know for how much. I told him Im telling you that, because you dont need to know and we havent even discussed pricing with the charger. Long story short, they used a backdoor to find out the amount of my check and tried to hussle me only negotiating around that amount. It got to the point, I got tired of talking and walked out. I called back some hours later to see if there approach they had towards me may had change (giving the benefit of the doubt) telling them what I would be willing to pay for the charger. They say OK, we will call you back. When I finally get a call back its another manager saying they cant go below this particular price (???), I told him thats more than the offer previously discussed when I was there. He says Really ??? do you still have the paper of the breakdown, I told him yea and Ill send it to you. This just shows be how clearly they have no clue on whats going on, the place is filled with incompetent, thieving, fraudulent, people just trying to hussle every cent out of whomever walks thru there doors. If you care about your money, identity, and not trying to get SCAMMED. STAY AWAY FROM THIS PLACE, SERIOUSLY!!!!!. I have never experienced such behavior in a dealership with all my years of buying cars.

an
Review №78

Great sales man.... Don is very professional and considerate. Takes his time and explains everything💯😁

A
Review №79

Mr Darrel who helped us, I will rate 10/10. He had a good customer service. We need gentlemen like him in every company. Please, this man need a raise and recognition. Thank you Mr derrel for a good and excellent customer service.

Ke
Review №80

Service was quick and reliable. I called before I went. Came right in and got my codes without any problems

Jo
Review №81

I will never come back here nor refer anyone to purchase from here due to their terrible customer service and lack of communication skills. I love my vehicle and I have no problems with it, but thats because Dodge is a great brand. It is terrible this dealership is representative of such a great brand.

Sh
Review №82

I went in there to buy a used car, spoke to a salesperson, only woman there in the used car department--she was very nice and accommodating. However, when we could not agree on a price, which was fine, F. Hassan came over and was completely rude. He felt the need to state the same thing over and over, when I finally stood up and told him I understood BUT THAT THIS WAS NOT THE CAR FOR ME...somehow he didnt seem to understand that. Very unprofessional and would not recommend anyone to buy a car from this dealership. However, I did like the sales person.

Th
Review №83

I had a Ford for 11 years and dealt with 1 dealer in Glen Burnie You can figure who it is wanted to buy a new 1 but they wouldnt give me a second look Chevrolet didnt want to come down practically at all on the sticker price went to Antwerpen Dodge they were the ones that really wanted to sell some trucks I love my new Dodge with the Cummins Diesel and take a look at the ratings Dodge was voted best new truck for 2019 and they are climbing in the ratings

Ry
Review №84

Call ahead of time if you can. This place gets busy but they do the best they can and do a hell of a job. I come here for all car needs.

Ve
Review №85

My bank said no, but Jack really said yes! This was the best autobuying experience ever.From the sales staff, admin staff, finance staff, and dealership management, especially my salesman, Mike Snowden, he made me feel comfortable throughout the process and kept every promise he made!Mike Snowden and Antwerpen Dodge made my dream a reality!

Hy
Review №86

Definitely coming back in the future. The staff was incredibly helpful, especially Aaron and Aaron. If youre in the market for a car, I definitely recommend stopping by!

Go
Review №87

Always have great customer service. No complaints, when ever there may be something else needed for my vehicle Im told and service is taken care of.

Ke
Review №88

Purchase a 2019 ram in December tags expired 2 months later called and find out why they said they never process the loan returned the truck they wanted me to resign new loan documents at higher interest rate and more money very fraudulent hired a lawyer to Sue them.

A
Review №89

My experience was a great one. Everyone was so kind and professional. Usually I feel uneasy at car dealerships but Shadi made me feel really comfortable. I would definitely come back and by my next car from Musselmans Dodge. I recommend them to all my family and friends. Thank you for the awesome customer service.

Ri
Review №90

I had a experience with kalea Compton she is great patient and a very good listener she got me in what exactly what wanted at a great deal !!! And a better deal then I thought Im definitely happy with the service

Li
Review №91

This place is awful..Watch out for the Salesman named Mike that acts like a Snake...I was not allowed to test drive the truck that I didnt ask for...thats right, he sold me what he wanted to have. I even asked for another vehicle and was told no...If this is what Jack is saying Yes to, it is wrong...Mind you, I know I signed on the dotted line...The tactics that were used were a disgrace before the God, that they kept trying to convince me that they know...Wrong!!! The Lord I serve would not let you destroy others... And the manager, Kelly would not let me give the vehicle back and kept stalling... even though the Bank said that the dealer could do an Unwind...Please stay away from Antwerpen Dodge Ram on Baltimore National Pike...I had it appraised and the value of the dodge journey was $15,000...it was sold to me for $23,000... And financed at 24%...I will pay almost $50,000 for a $15,000 carThats what they do to poor unsuspecting widows..It has to stop.I will now see what News Media, Better Business Bureau and anyone who will listen has to say about the practices of this company.

To
Review №92

I had an awesome time with all the staff there.Hamid and Diamonte made it happen and I traded in my 2016 Chevy Camaro 2SS for a 2017 Dodge Challenger R/T with SCAT PACK. Its a ROCKET!!!!! You need to purchase your vehicle here!

Mi
Review №93

Stop By to ask questions About Car And Truck What to Good Ask Thanks

Pe
Review №94

I had an unscheduled visit on Saturday morning after my break indication light came on. I was informed there may be a longer wait time because of scheduled appointments. I arrived around 8:05 a.m. and about 9:30ish I was informed that my car was ready and no major problem with my breaks, just needed break fluid. AMEN!!! I was completely satisfied and even got an oil change while I was there, which I had planned to get in a couple of weeks. They service you with a smile.

ka
Review №95

My 2006 Dodge Charger RT needed some work*- I knew it would cost at least 1500. The guy Gary was honest with me*- he let me know that the work on my car was waaaaaaaaaay beyond Repair! And that it was time for me to let the old gale go! I should have been going to this Dealership from day 1! Its nothing like an Honest & Trustworthy service department especially during these times when the economy seems to always be trying to get over, swindle & pinch pennies out of their customers. Im thankful to have meet them and I would refer anyone with any car & especially those with Dodges to get their car parts & car serviced with a great place!!!! #Musselmans Dodge ♡♡♡ Theyve got a Long-term customer in Me!!!

Jo
Review №96

I just turned around here but it looked pretty ok.

Ru
Review №97

We bought a used Honda CR-V at this dealership, and had an overall pleasant experience. Rick took care of us throughout the process, and we never felt pressured to buy.

ja
Review №98

Dropped my challenger off on 12/28 because the gague cluster blew up. my right front tire had a slow leak. i took it to merchants the week before and they told me it was a tire defect. they fixed my car then drove it back and forth into their shop. i called to advise them to check the tire. all of a sudden there was a screw in the sidewall of the tire. the screw was so obvious there is no way merchants or myself would have missed it. this service center out a screw in my tire and then tried to charge me 500 bucks for a replacement. please before dropping your car off take pics of your entire car.

Wi
Review №99

Loyal customer since 1996 because of the service department, thanks to J.D., Gary and the parts and repair crew. It is because of the service department that I have purchased my last our vehicles at Musselmans Dodge, Keep up the good work.

La
Review №100

My first experience was not bad when I initially got the vehicle, I bought a used 2014 Dodge Journey. I purchased the vehicle in August 2016, since then, not even a year later I have ran into multiple issues since having it that should have been taken care of, INCLUDING 2 SERIOUS RECALLS!My experience first started after driving it for a few days I noticed the breaks were very loud. I brought it back to the dealership and was told they were fine and it was because the type of breaks on the vehicle and nothing was done.The car was filthy and they detailed it, the detail job they do on used vehicles is covering up smells and cleaning up what is visible when opening the doors. I found a bone from a chicken wing between the drivers seat and center console, that was absolutely disgusting, there was also dog hair all over the trunk and the back of the 3rd row seat.My first oil change I was going to have my tires rotated but was told that they are not able to rotate my tires because they are so bad they need to be replaced as soon as possible. This could have partially been my fault for not noticing it but I called the dealership to tell them what happened and let them know that I should not have to replace my tires after a few months of purchasing the vehicle. The man I spoke with was very rude, inconsiderate, and would not let me speak with a manager.I recently had an issue with my air conditioning and took my car to another Dodge dealership closer to my house to have it checked out. I find out that there were 2 recalls on my vehicle from 2015, keep in mind I purchased my car in August 2016. The recalls had to do with my ABS (keeping in mind I returned to the dealership to have the breaks checked) and a recall with the engine. Stating that The lack of a functioning ABS and/or ECS system(s) could change the breaking and/or handling characteristics of the vehicle and cause a crash without warning. and If the engine beauty cover remains in contact with the catalytic converter, underhood smoke and/or a fire may occur without warning. Both of these recalls are serious and NOTHING was done to fix them before I purchased this vehicle. I will never purchase another vehicle from them and I strongly suggest you make sure everything has been checked on a vehicle before you purchase one from them.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:5717 Baltimore National Pike, Catonsville, MD 21228, United States
  • Site:http://www.antwerpendodgeram.com/
  • Phone:+1 410-744-7400
Categories
  • Auto repair shop
  • Dodge dealer
  • Car accessories store
  • Car dealer
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–6:30pm
  • Friday:Closed
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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