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Auto Clinic of MD Fleet & Truck Center- Catonsville
6011 Baltimore National Pike, Catonsville, MD 21228, United States
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Ra
Review №1

Caron Auto Clinic has been nothing short of amazing! Very professional! Very friendly! I use them for our fleet vehicles at Safelite. They can be very accommodating to our sometime strict time schedule and get our vehicles back to us as quickly as possible. Has always done quality work and well continue to use them! Were very happy with their services!

Na
Review №2

The Fleet and Truck division has been great to work with. They always take the time to explain the issue a vehicle is having which helps me make the best decision for my business. My favorite service is the pick up and drop off. Its great to know I just need to make a single phone call to get a vehicle in for service and not have to also schedule a couple of my employees to do it. This saves my time and keeps my employees more productive.

Ad
Review №3

Its been a pleasure having them handle our fleet services. They are always willing to go above and beyond.

A
Review №4

We use Caton for our fleet service and they by far are the best! they pick up our vehicles and 95% of the time they have them back to us the same day! communication is excellent and customer service is outstanding! you wont be disappointed!

Bo
Review №5

Auto Clinic is a great partner in keeping our fleet up and running. Professional and quality work is the standard. They understand when we have a vehicle down that its time and money and they get our technicians back on the road ASAP. For trucks that require more work, they will pick up and deliver. They are very easy to work with and handle all the paperwork and communication with our fleet managers. Excellent find with no regrets. Thank You Auto Clinic!

Be
Review №6

We started using Auto Clinic a few months ago and its been a great experience for us. There customer service has been the best we have had. They are very fair and send you the findings from the 30-point inspection they do on the new vehicles so you can budget and plan for preventive maintenance. Janice also comes by from time to time to drop off some goodies. This is a very good company and I highly recommend them for your fleet service needs.

Re
Review №7

We use Caton Auto to service our fleet of vehicles at Lime Baltimore. Theyll pick it up and return it when it has been serviced. How convenient is that!

Co
Review №8

From start to finish the Fleet & Truck division of Auto Clinic of MD was superb! From one family business to another it is great to support another local small family business! Their follow through is always excellent and customer service is second to none. They are our only choice for our fleet vehicles!

Cr
Review №9

They service all of my fleet vehicles and my personal vehicle on the other side. Customer service is top notch and they pick up and drop off my vehicles making it super convenient. They are also great with answering any questions that I have. Most importantly, they are honest.

ni
Review №10

Janice is the best! When I took over as General Manager I switched all our shuttle service needs to Canton Fleet and it was the best choice I made! All the staff is friendly, informative and timely. If you’re not using this company you’re making the wrong choice!

Br
Review №11

We use the fleet department and they are great! They will also pickup and deliver vehicles to our branch. Everyone is always friendly and professional! And most importantly LOVE THE COOKIES!

De
Review №12

Mike and JJ are awesome!!!! Very professional and friendly! I highly recommend them for all your vehicle needs!

Or
Review №13

Janice and the team at Caton Auto have been exceptional in their service to me and the company I work for...from the call to request service, to picking up and dropping off the vehicles. They go beyond to help you and are professionals at all times.On a personal level, what can I say about Janice, other than she is a blessing to have met. You can always expect a ready smile from her that is so genuine and through our talks, I come to realize that we share a lot in common.I value that connect with her and Caton and based on my experience will recommend them to anyone. Theyll be in capable hands :)

Sh
Review №14

I am a maintenance manager for a company with a number of vehicles used. We use Caton Auto exclusively and have had nothing but great service from them - and we use them on a weekly basis. I appreciate their professionalism and quality service - including picking up and dropping off our vehicles, most times on the same day.

Li
Review №15

We have used Caton Auto for all our fleet needs for over 8 years now and their service is unbeatable! They make the car diagnostic and repair process go smoothly, and will even provide pick-up and drop off services! We also use them to provide checklists for repairs needed to help us to decide for ourselves if the repairs are worth doing, or if we should decide to sell. Janice checks in with us in person from time to ensure our needs are being met, and listens if there are any concerns.Would highly Recommend!

Me
Review №16

Janice my Customer Service rep is awesome. Service from shop is always professional and courteous. Love using them for my fleet.

dr
Review №17

Caton Auto Clinic has provided excellent service to our fleet. Many years ago Joe Poisal stopped in to introduce himself and now Janice Lewis stops by to see how things are going what great customer care! They get our vehicles back on the road usually within the next business day after dropping them off. We especially like that they deliver the vehicles when possible as this results in virtually no down time for us. This group has been a great to work with over the years and we will continue to support them and give them our business.

Ma
Review №18

Great service . Vehicle pickup is a big plus . Janice our salesperson is fantastic! Thx for the for the great work

Ap
Review №19

I HIGHLY recommend!!! Steve and the team in the fleet center are amazing! Top notch customer service, always there to help me in a pinch. I really cant say enough about this team, I have been a customer for years and wouldnt even think of going elsewhere.

Ja
Review №20

This is Reedbird Steel unable to give review on my phone so used cac phone. Caton Auto is fantastic and so is Janice

De
Review №21

Caton Auto is our #1 Mechanic Shop for all of our Company Trucks and personal cars for Donovan Landcare, They do an excellent job and the Customer Service is the BEST, always feel like a part of the family when we walk through the doors.Janice Lewis is an amazing part of your staff. Shes stops by to make sure all of our needs are met at Caton Auto and never comes by empty handed. She is a great asset to your family.

Bi
Review №22

I always use these guys for my department truck needs. Always friendly. Pick up and drop off. And the snacks!

La
Review №23

Caton Auto is responsible for a fleet of vehicles for us and the customer service and auto repair service is above the rest. Janice and the entire team at Caton Auto are outstanding! They are professional, attentive, prompt and do great work at a fair price.

Sa
Review №24

We love Caton Auto! They are the best. Everyone is so friendly and professional. Not only do they pick and drop our fleet vans, they bring treats! We never have to worry about our fleet we know our fleet is in good hands. Thank you Caton!!!!

Ro
Review №25

This place is the best, Im the engineer at the hotel, and they save me alot of time coming and pick my vehicles up and bringing it back. They are always friendly and professional. Janice Lewis is awesome shes very professional and lets me know all the services her company has to offer.This is a great place..

No
Review №26

Janice and the whole team at Caton auto have been fantastic to work with. The yare always friendly, reliable, and efficient. They keep my entire fleet on the road with as little downtime as possible. Thank you very much!

St
Review №27

Caton Auto Clinic Fleet has been an invaluable service for our company. They show up early and always have our vehicles back when they say they will so there is no interruption in our operation. The customer service is beyond outstanding as well.

Da
Review №28

They have always been great to our fleet of vans. Always get them back in a timely manor and quality work. We would highly suggest Caton Auto to anybody. I even use them for my personal car.

Re
Review №29

Ms. Janice is a extremely beautiful young woman. We truly appreciate the relationship we have with Caton Auto clinic and Holiday Inn Columbia east Jessup. Thank you for treating us so well

We
Review №30

Caton Auto Clinic picked up my fleet vehicle right at the time they said they would. Serviced it and took care of a few mechanical issues that needed attention and returned it the same day. Dealing with the representative Janice Lewis has been a pleasure not pushy but about her business. We will continue to conduct business with Caton Auto Clinic

Mi
Review №31

Very pofessional employees. Always call you back, you fo not need to calling the.

Th
Review №32

Fast and Friendly! Quality is top notch!

Mi
Review №33

Communication is the upmost importance. Caton Auto Clinic is in constant contact with us while servicing our shuttle vehicle.They go above and beyond in keeping our service vehicle running.We want to say thank you to Janice Lewis and her team.Thanks from,Holiday Inn Columbia East JessupMike & Miguel

Kr
Review №34

Company is punctual when picking up and dropping off our fleet vehicles. Janice L is AMAZING and her show of concern for the clients is always on point!!

St
Review №35

We have been using Caton for our Service department fleet service for over a year and have been very happy with their punctuality, accuracy, communication and speed of repairs. They truly understand the effects of having down time for commercial vehicles.

Ch
Review №36

If there were 10 Stars, I would ask for even more. I wouldnt trust my entire fleet to anyone else. The best in the business by far.

lo
Review №37

Well Caton Auto is awesome, very customer focused and always looking for was to improve. I work for Comcast and we use Caton for are fleet maintenance. As you can image we are a busy company and time is percious, so to help alleviate our stress of getting our vehicles in for maintenance Caton will pick vehicle up and return them when completed. Very convenient for me and our technicians.. Thanks Caton Auto for all you do for US at Comcast!!!!

Bl
Review №38

Great auto service for both business and personal vehicles! They will coordinate pickup and vehicle drop off (probably select areas only) and they bring treats.

Da
Review №39

Janis and crew are always on point. Communication is key, and they are in constant contact while they have your vehicle(s). They really go above and beyond when it comes to maintaining a fleet!

Al
Review №40

Janice is an absolute professional, as is the entire CAC team. From pickup, to drop-ff, to bringing treats to the office - CAC does it all. Service is always prompt and they provide quality work.

Br
Review №41

Janic and Caton Auto Clinic has done a great job servicing our fleet and personal vehicles. The pick up and delivery service is a huge bonus. Thanks Bruce

Mi
Review №42

Great customer service and attention to detail.

Ti
Review №43

Caton Auto provides top of the line service at reasonable prices, Janice always brings good snacks....keep up the good work.Tim (Tech24)

Ed
Review №44

Very happy and helpful crew!And they couldnt make it any easier with their reminder emails and pick up service!

Di
Review №45

Janice is one of thee best hands down!CAC, always prompt service, great quality work, trustworthy, very professional.

Do
Review №46

Great service!

Ma
Review №47

They are always responsive and keep us informed on the progress of our vehicles.

Da
Review №48

This place is great they are reliable and fast.

Aa
Review №49

A great company to partner with our with our company!

Da
Review №50

Always wonderful service from everyone at Caton Auto

Am
Review №51

Amazing Service

Information
8 Photos
51 Comments
5 Rating
  • Address:6011 Baltimore National Pike, Catonsville, MD 21228, United States
  • Site:https://catonautoclinic.com/fleet-service/
  • Phone:+1 410-788-3838
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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