Recommended my 18 year old daughter take her car to Midas for an oil change and exhaust inspection because her car was a little loud. I recommended because I have taken my wife’s car there for a brake job and worked with Mike and had no issues. Daughter came home and handed me the receipt. Total was $60. I looked further into the receipt and they charged my daughter $30 for an exhaust inspection that the website states is complimentary. I ask her if they said there was a fee to inspect and she said no. I called immediately and spoke with Mike. He said they do charge for exhaust inspection and he did not inform her of this. He said he would refund the fee. In looking at her estimate she had been given, the estimate said she needed an engine air filter because hers was dirty. Didn’t make sense to me because 1 month prior I replaced hers. So I checked her filter and it is perfectly fine. Never will I recommend any Midas and especially this Midas to ANYONE. I mean seriously taking advantage of young adults and especially women. I will be sure to let all know this place is a rip off and deceptive to get your money

Took my 2011 Hyundai Tucson to the Midas location in Carpentersville, IL at 20 S Western Ave, for an oil change and tire rotation on Saturday, May 8 for a 7:30 AM appointment. Everything went well enough.Later in the day the SUV started making strange noises that were becoming progressively worse as it was driven. Called the manager and brought it back.They tried to hand us the keys without telling us what the issue was and when pressed for an answer, they told us that only two of the five lug nuts on the rear passenger-side tire were tightened, three were not.No apology and no further explanation after what could have been a potentially hazardous safety issue despite their oversight. Have filed a complaint with Midas corporate and I will absolutely not be going back as well as steer anyone I know away from them and Midas as a whole.

They did a fantastic job. I came in knowing something was wrong with my brakes. They diagnosed quickly and had it repaired by lunch time. Will definitely recommend

Place is nice and clean. Very friendly. They were able to take me in right away and my car was done in about a half hour. Highly recommend.

Very honest and good service. I trust Adam, hes goes out of his way to make sure youre happy. Fair prices

Respect, courtesy, honesty, simplicity, and accountability must certainly be the core values at work here. Top notch service at a reasonable cost is the result. You wont be disappointed!

After telling me it would be 470 to replace my window actuator I decided to wait on the service. I was then told I owe 105 for looking at it which was never told to me prior to inspection. After telling them I needed to wait they charged me $105 and the grand total of the repair somehow went up by $60. Lastly they quoted $240 for parts that I found for just $40 on autozones website. SCAM!

The price was good.The employees were professional.The service time was quick.

Its a decent shopping mall, yet str managemnt have to keep it open in otherwise the entire complex will done.

These guys are always honest and service the car very quickly. Never a problem and always a good experience. I highly recommend them.

Ive been having this location do all oil changes and other services on my vehicles for many years now. The staff is very thorough, honest and friendly. A local Car Dealer quoted me over $600 for a few things I needed to address on a vehicle (Most of the cost was labor). Brought it to Midas and they completed the exact same work that was required for $175, using the same OEM parts.

Service and service manager Adam were all excellent! Highly recommend! Will be coming back for next oil change!

Great service. They always make time to see my vehicle and diagnose. Definitely recommend.

Came in for a free alignment check, helpful people

I had the pleasure of working with Willy. Hes not normally at this store, but he was helping Adam out. It was my first time here as I recently moved into the area, and I have to say that my oil change experience was awesome. They even pointed out some of the stupidity of my Toyota dealer, such as installing my directional tires backwards, which were causing my car to have less traction and wear out quicker. Willy was extremely knowledgeable and really helpful. I will definitely visit this location again, and I hope I can work with Willy again!

Respect, courtesy, honesty, simplicity, and accountability must certainly be the core values at work here. Top notch service at a reasonable cost is the result. You wont be disappointed!

Ive been coming here since 1992 and have always been treated great, great service and really great mechanics. Wonderful management too!

Really clean shop and great customer service

I took a gamble and came in at 8:30 hoping to be squeezed in before appointments filtered in. Nick was great and took care of my rear brake replacement while I waited. The price was fair and service was completed within the 90 minute promised time. As other customers filtered in, Adam and Nick greeted them by name which was very impressive. This was my first experience at this shop and I will be coming here for all future maintenance and repairs.

Adam is the best. Always honest and feel comfortable with bringing our car there. Never been screwed over on prices.We have been bring our cars there for over 9 years.

The service manager is a genuine & honest guy, very personable and delivered on everything he said he would. He also briefly educated me on the area, as hes a long time resident. Couldnt have asked for a better experience.

Adam and his team are really the best! It was sad when me and my hubby moved out of town from the best mechanic in the area, but we always go back when we have any car issues....Adam really listens and has the answers. Very Trustworthy!

Great friendly staff! Very reasonably priced. Thank you!

While repairing my car, they made me aware of possible other issues in the future, without pressuring me to pay for it on spot. Thanks for the great service!

Awesome, fast service. I will continue to come to this location. Everyone was very nice and helpful. Thank you

After having a horrendous experience at the Crystal Lake Midas I came here. Adam, I believe his name is, was amazing. The first mechanic to take a test drive with me to make sure he heard what I was hearing. He found the noise, fixed the banging issue the other store didn’t fix, and did it all in one day. He called me and followed up to make sure the noises stayed away. By far the best customer service I have received. Adam is phenomenal and I will take my car to him again.

Pretty disappointed on my third visit to this location. I dropped my car in the morning to get oil change and tires rotated (mostly because the oil change includes tire rotation).Before dropping off the vehicle, I happened to notice unique orange markings on my driver side’s tire that the other tires didn’t have.In the evening, when I came back to pick up my vehicle, I noticed that the tire with the orange marking was still where it was in the morning. I was sure that the tire rotation was not performed.I asked the cashier if tires were rotated. He said yup. I asked him again if he was sure about it. He said, let me confirm with the technician. He goes inside to check with the technician and I’m thinking - “if you have to check, why did you say yes the first time I asked?”He comes back and says - yes, tires were rotated. At this point, I take him out to show the marking on the tire to prove that the tires were not rotated. He is like - let me check with the technician coz he was in the bathroom. So I’m thinking now - “if the technician was in bathroom, who did you confirm with the last time you went inside?”He comes back again and says - he says he did it but we will do it again. No problem.Here’s the problem: the guy is not admitting that it wasn’t done. He keeps on saying it was done but they will do it again! If he understands the concept of tire rotation, if you do it once, you shouldn’t do it again, coz that will just undo what you did. So clearly, he knows he is lying and hence ready to do it. How about a simple apology?If the tire rotation wasn’t done, how do I trust that the other service (full-synthetic oil change) was performed? What if they just filled in a synthetic blend or even worse, a conventional oil?Now I’m questioning why this location charges only $49.99 for a full synthetic while jiffy lube and Honda dealership charges $65 for a synthetic blend and north of $90 for a full synthetic oil change.Their motto is - Trust the Midas Touch, but I’m sorry I don’t trust this location anymore and will not be going there again.

The whole transaction was awesome.

Great service and mechanics. Service was done quickly and got an estimate before the service was done!

Good place to come nice people, friendly atmosphere and they explained everything without pushing sales. It was worth the time and money, 5/5 stars :)

I took my noisy exhaust in for an estimate assuming it would be disastrously expensive. Turns out I never went anywhere else. After about 20 mins with the car tech Adam said I could spend $700+ and get all new stuff or they could weld me up / patch me up for under $200. I went with the $184 fix. I live close and planned on walking home while they did the work. Instead I got a door-to-door ride home from another technician, Tyler. About 90 minutes later the work was done.I am super-satisfied. Great job, Midas!

Never took my car here but my girlfriends family has been going there for years and have nothing but great things to say.

DO NOT TRUST THIS MIDAS!I went there knowing that i only needed a $5 gasket to quiet my classic car.Im an x mechanic but i acted like i knew nothing,and i was willing to pay up to $100 for them to install the $5 gasket i needed so i wouldnt have to get under the car...the manager gave me all this malarky and told me that he could try a fix for around $300 but he couldnt promise that would work, and if it didnt,i would need a whole new exaust system.I know thats around $1000. NUTS!I went to advanced auto and got the 2 gaskets for $5 each and installed them myself for free. That $300 fix or whole new exaust REALLY cost 10 bucks.SHAME ON YOU GUYS!TRY HONESTY, Thats the best policy.NEVER AGAIN.

These guys always go the extra mile. Great, honest opinions. Ive run into other loyal customers here. If you need work, or a repair opinion, they always work with you / for you. Ive had many cars worked on here, and even some... fixed what other shops said were WAY more expensive or complicated to fix. They took a look, fixed the problem. Done.

Okay so this is rare, Im actually writing a positive review about car repairs :-) my 2013 Chrysler Town and Country has over 80,000 miles on it and has regularly gotten oil changes tires and brakes here at Midas through the years. Last year I had to do some front-end work... shocks and struts and a bunch of other stuff cuz I ride my van hard ... to the tune of about $1,400 for everything we got done in that visit.Now a year later my front end is misbehaving and talking to me again, and Im scared. I feel like its going to be another $1k problem and Im debating burning the van to the ground versus trying to afford another big repair.However, Nick and Adam Look up my stuff, and everything is covered under warranty. Im so happy to have found a company that actually backs their work and honors their guarantees and warranties. Very very refreshing, and youve earned a client for life. Much appreciated. Thank you for my safe and non-knocking around front end while Im bumping up and down Huntley road ride!

Great service quick experienced thumbs up to Tom and Adam and the rest of the crew highly recommend this Midas location

A good friend of mine James Kahler recommended this place to me but I was disappointed. Dishonest business practices will not go rewarded.

Oil change / Tire rotation - very pleased with service and recommended by friend.

Great team there. Great service and always trustworthy

Ive been going to this Midas location for years and I have never have any issue. Adam and his staff are really awesome. I will only take my car to this location.

Adam always makes sure may car is running smoothly. Fast service.

They are fast and always friendly.

They have repaired my transmission and less than 2 years later the transmission went out again. They have lied that they would do a brand new transmission and at my surprise they Just replaced the broken parts.

Fair pricing

This my second experience with Adam and his team and I could not be happier. Unlike many repair places this Midas in Carpentersville performed only the work I requested. They also beat the time it would take to do the work. I would recommend them to do any work on any car foreign or domestic.

Fast service and fair prices.

Awesome job on my brakes and oil change professional clean shop in and out with money saved thanks guys for awesome service.

Went for the first time today and received great service. Thank you!

Dont like this place and what they did to my car. :(

Took my car in last week for a oil changed and left w/ a leaking gas line! I know for a fact my car was not leaking before taking it to this place!

Got me in and out and valued my time

Always have great service!

Good place your money

Good service

They messed up my car, I needed an alternator, they asked if I wanted new or refurbished, since price was nearly same I told them to put in new, they put in refurbished and now nothing works, interior light does not turn on when I open door, left lights on reminder does not work, and they are telling me it must be a switch on my car, no customer service here

New Tires and Brakes

Fix my truck.

Excellent service. Friendly staff.