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Kelly Chevrolet-Cadillac, Inc.
252 Pittsburgh Rd, Butler, PA 16002, United States
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Am
Review №1

Would definitely recommend them. They went out of their way to help us and get my family into the car we actually wanted. They were so kind to my children and very accommodating. Car buying is not for the faint of heart. But they definitely made it just a little bit less scary.

gl
Review №2

I bought a 2022 Hyundai Elantra from Cody Huff. The sales process was very smooth and quick. Finance was as well. Very happy with the overall experience. I highly recommend Cody Huff and Mike Kelly Automotive for all your car needs!

Jo
Review №3

Great service. Salesman name was Garret, very friendly, knowledgeable, not pushy. Found a great car for a great price. Chas made the paperwork painless. Great team. Highly recommended.

Sh
Review №4

Garrett Hawk provided me with outstanding service. He was extremely professional, courteous, knowledgeable, and sympathetic to my needs. I turned in a leased vehicle, then he was able to get me into another very reasonable lease. I would highly recommend Garrett to anyone interested in a vehicle from Mike Kelly Chevrolet. - Eric & Shawna Francis

El
Review №5

Had a great and easy experience at Mike Kelly’s Garrett was very pleasant to work with he had lots of patience with us and all our questions. He got the deal and the car just right for us! Thanks again Garrett!

Ci
Review №6

Bought my car and within the month is having issues , the dealership clearly knew about these things because they tried to sell me expensive warranties to cover the issues this car already had without disclosing to me. Along with that I’ve gotten three maintenance warnings about my AWD failure ABS and chassis controls all within having it less than a month. They’re just worried about selling cars they don’t care about you or what they’re putting you on the road in. Never again.ALSO car was sold to me without emissions so I had to go back for that and tried to schedule with them for WEEKS to get my car looked at. AND now that they finally looked at it nothing that’s wrong with it is covered under the warranty the car came with. This place is a joke.

De
Review №7

Very nice and very helpful. And fast.

St
Review №8

Always a great experience. Everyone is friendly and works hard to find us the right vehicle.

Ka
Review №9

We had a great experience with Cody Huff! Love our new vehicle! Whenever we need new again, we will definitely be returning to see Cody!

Ty
Review №10

My experience was wonderful at kelly Chevrolet! I worked with Garrett Hawk. The whole time they were very helpful with my buying my new truck. I have bought multiple vehicles from them and will definitely do business with them in the future!

Vi
Review №11

This dealership and their back office sales team completely wasted my time. I clearly stated that I was nearing a lease end with a Cadillac and wanted to have my vehicle appraised. I made an appointment several days in advance. I was contacted the day of my appointment, at which time I restated the purpose for my visit. When I got to the dealership I was introduced to a showroom that looks like I walked back into the 70s. I was told that they were phasing out Cadillacs, probably wouldnt be able to order a new one past the next cycle but was pretty sure they would still be able to service Cadillac. Complete incompetence or complacency on the part of their phone team or the BDC as they call it. You know, the ones with the white board in the back office that tallies their phone calls and appointments. COMPLETE WASTE OF MY TIME and I should have asked to be reimbursed for 60 minutes of drive time and the fuel i burned getting to their location. Cody Huff was very courteous and apologized to me and said I dont know why they do that, they do it all the time. I assume Cody means that the team taking the phone calls just wants to get people into the showroom.

Sa
Review №12

We received excellent service. This was our first trip to the dealership after moving to the area. We definitely will continue to purchase and service our vehicles at Kelly automotive

AL
Review №13

Cody Huff is amazing too work with! I been looking and trying for a car for like two months now and he was so patient with me and helping me figuring out what I needed. He did what he had too do too get the right car for me! After two months I was finally was able too get a car thanks too Cody and his boss Dan too! Cody got me in a car that I never thought I would get! Thank you so much Cody and Dan now I have a better car!🙂

Co
Review №14

I worked with Garrett to trade in my current car and start a lease for the first time. Garrett made the process seamless and answered my laundry list of questions about leasing. When the car I wanted wasn’t available, he made sure to find the exact vehicle at a local dealer. Two days later, I was able to drive my perfect car home! He made sure to keep in touch and send me a picture of the car when it arrived. Garrett did a fantastic job and I will definitely be using him for my future car buying needs.

tr
Review №15

We have been buying vehicles for years from Kelly Chevrolet. We have always been very satisfied with their friendliness, and service. I would highly recommend this dealership!

Su
Review №16

I bought my first SUV from the Hyundai side and got a terrific deal, so it was a no-brainer going back to get another and try the Chevy side of cars!!! Mike Kelly has the 3 car lots in Butler...so do your shopping with plenty to choose from!

aa
Review №17

I went to Kelly chevrolet and talked with Garrett Hawk. This man listened to what I wanted and made the experience so much better and way easy!! Definitely will recommend him to others!!!

Jo
Review №18

Garrett made this the best and smoothest Vehicle purchase I’ve ever made. He was very knowledgeable and answered all my questions thoroughly or found me the answer! I love the truck!!I would also like to thank the whole team at Kelly Chevrolet! Damon, Roman and Dan you guys were all great!! I would definitely recommend Kelly’s and Garrett and will be making my next purchase from him as well!

Ty
Review №19

Theres so many great things to say about this place! They are not the kind of people to pressure you into buy anything, they want to find you the best vehicle with 100% of your affordability in mind, I had the pleasure of doing business with a gentlemen by the name of Cody Huff, which I would recommend anyone and everyone to go to when you buy from Kellys Chevrolet, he is a scholar and gentlemen, who shows true passion in trying to find you what you want and meet your every need! He is by far the best salesman Ive ever dealt with, and when I go to buy a new car and I will again someday he will be the only one I ever do business with, this man will get you what you want and work with you every step of the way, he will not give up until your happy and I can honestly say for once in my life that Im 100% satisfied with my purchase and I dont think it would have been possible without someone like him, not to mention he is extremely responsive so theres no waiting for an answer or reply, if you try to contact him then your in touch with him within minutes which is my definition of customer satisfaction! Thanks again Cody, I cant wait to do business again 😁

Pa
Review №20

Joyce Burka is great. She made me feel so comfortable. And she sold me a fantastic car. I was very pleased with the whole process!

Co
Review №21

Maria the greeter was awesome...she even made me a cup of hot chocolate. Nick did the work on my truck and was very fast and efficient...he even washed my truck before returning it which I thought was going above and beyond! .. Denise even took me over to sheetz while I waited to get lunch so I wouldnt get hit by a car while crossing the road! Talk about going the extra mile. These 3 made my experience a wonderful one. I will be getting ALL my work done on my vehicle there from now on!

Ch
Review №22

Went there to have our Chevy equinox inspected only to find that is was going to need more work done to it than it was worth. We had purchased an extended warranty on the equinox so we had everything that the warranty would cover fixed. Then we proceeded to look into trading it in.Denise in the Chevy service department is just wonderful, very professional and knowledgeable. She goes above and beyond to make you feel like you the most important customer and if you have any questions and she doesnt know, she will definitely look into it and make sure that you get an answer. They truly found a diamond of an employee in her!We then went to the showroom to look into trading our vehicle in ( which we were very upside down in) . We dealt with Cody who actually sat and listened to our concerns and needs in a new vehicle and payment needs. He and his finance team then went to work and did far more on our trade in value than any other dealership would do. We left 3 hours later free of our clunker in a brand new vehicle with a payment that was manageable.My wife and I live an hour away but continue to go there for our car needs simply because of the friendly attitudes. Not sure if all of the employees are this great but I highly recommend Denise and Cody for any of your car needs or concerns!!!

Ka
Review №23

My experience with Kellys staff was beyond satisfying. I specifically dealt with Karey Harding and Ron (my driver). They were a pleasure to work with.

Da
Review №24

Brought my Tahoe in on July 16th here it is August 21st and its still not done. Karey in service did NOT do his job and let it sit, saying he was waiting on the warranty company. Truth of the mater is ne never called the warranty company until August 4th . I have not had a vehicle to drive for over 6 weeks. Very poor customer service!

Mi
Review №25

My experience was with your body shop. My truck was scheduled and done on time. You handled everything. I had my insurance send the check directly to you guys, so all I had to pay was my deductible. The experience was hassle-free.

Sa
Review №26

Dropped of our car for service. The shuttle was immediately available. The service advisor called with additional filter replacements recommended by the mechanic. The service advisor called when the work was complete and immediately sent the shuttle to pick me up.Check out was quick and all work was reviewed by the service advisor. Text book service. Thank you.

Ta
Review №27

Cody went above and beyond to make sure that my son and I would be in a safe reliable car and Dan went out of his way to find the best financing deals to fit my needs! They are very kind and so helpful! 10/10 recommend. Very well trained professionals.

Ja
Review №28

Aaron was awesome to work with. Very professional and got all the answers we needed. Chaz was great with getting the finances worked out. Both of them stayed late on a Saturday to make sure the deal was made. Will definitely be back for service in the future.

Le
Review №29

My husband and I purchased a 2021 Kona through this dealership. Although we were originally told the process for signing all the paperwork wouldnt take long and knowing how badly my husband wanted this car, we waited around the dealership longer then I have EVER been expected to wait at a dealership before. With our initial purchased the Kona, we also purchased GAP insurance through this dealership. Almost a year later, my husband and I decided to trade both vehicles we had, (a 2021 Kona and a 2021 Grand Cherokee), in on one vehicle in preparation for our move across country (a 2021 Grand Cherokee Trailhawk purchased through Humes Jeep in Waterford, PA) We had also purchased GAP insurance on the 2021 Grand Cherokee and received a credit back from North Point Automotive in Seneca, PA within a week! (Brovo North Point!!!) Over 8 weeks has passed, here we are, SEVERAL phone calls/emails later and my husband and I are STILL waiting for the credit from this dealership of the GAP insurance we purchased. I will not be going back to this dealership for any future vehicle needs and we will be sure to stear all our friends/ family members from this dealership also.

Ro
Review №30

We dealt with Cody on getting a lease vehicle. He was outstanding and was very helpful in everything we needed. He went out of his way to find us prices on 4 different vehicles and even took us for a drive in 3 of them. I would recommend him to anyone looking to buy or lease a vehicle with Kelly Chevrolet-Cadillac. Thanks again Cody

Sa
Review №31

I bought a 2021 Equinox with Cody H on 2/22 and it was a great experience! He was very easy and down to earth to work with. He was very personal and talked to you as a friend rather than your every day car salesman. Price was fair for what I had gotten. I would def do business with him again!

Br
Review №32

Lisa was amazing at everything and she answered all our questions and worked very well with our needs.Mike was amazing as well.Thank you both very much for my new truck Im so thankful and amazed by

ca
Review №33

I bought my 2020 Equinox with Cody Huff and couldn’t of been more pleased with my experience! He was very patient with me and such a pleasant person. Thanks again, Cody! I love my car 😊

La
Review №34

I had an awesome experience buying my 2019 Honda HR-V I worked with Cody and he took amazing care of me through this whole process thank you all so much I will definitely be back and will point anyone I hear look your way thanks again!!!!

Co
Review №35

Cody Huff made the experience super easy. Helped with everything we needed. Definitely satisfied with service provided.

Ty
Review №36

Had a short window to buy a new truck and Cody found what I was looking for and had the best price. He helped with every question I had. By far the best help I had buying a new truck.Cody huff went above and beyond to try to get me in a truck I wanted as fast as possible.

Da
Review №37

Bought a car today through Cody Huff very professional very courteous explained everything went well and beyond the Call of duty, good attitude knows his job give him a raise

Lo
Review №38

We purchased our vehicle from the dealership within the past year (Jan 2020) and our sales experience was great - very helpful, no pressure at all. Our first service appointment had a hiccup due to online scheduling that the service department quickly remedied. The next service appointment went flawlessly and everyone from the service desk to the shuttle driver were so efficient and polite. We like to buy and support local and this dealership is delivers great sales and service! And we love our vehicle!

Da
Review №39

Purchased a Nissan Armada from Cody H. today. I have purchased many cars and I can say this was the easiest and quickest vehicle purchase I have had. Cody was extremely friendly, helpful, knowledgeable. I will definitely be a return customer and recommend anyone looking for a new or used vehicle.

Li
Review №40

Denise and Kristen, as well as everyone I came in contact with, are friendly and willing to go the extra mile to make sure myself and my car are taken care of. Great experience!

Di
Review №41

Service literally had a member forget to put oil caps on properly and a few cars had major issues so they lied to call all customers back saying there was a concern for caps and must be brought in to assure nothing is wrong. Accountability???? Sad this place is going down hill..

Ni
Review №42

Garrett made the process easy! Great to work with.

Ma
Review №43

I had very good experience here. Friendly people, picked me up from airport, they gave me food I felt like home. Amazing experience

Ga
Review №44

I bought my first brand new car through Mike Kelly Chevrolet 2 years ago a Chevy equinox absolutely loved my car. Recently I was in a car accident which injured me pretty bad and totaled my car. Still in a wheelchair I went back to Mike Kelly Chevrolet today to purchase another car. Garrett was the salesman which found me a almost identical car as the one I had which was amazing. It felt great to have experienced great service from Garett was lacking not feeling excited and happy. I was there awhile which created pain real bad in my injured leg but the car wasn’t done yet so Garett took it upon himself to give me a ride home and then when the car was ready he brought it to me . That’s what I love people that care and make a difference and Garett did just that! Thanks again!

Da
Review №45

Had a great experience at Kelly Chevrolet. Garret Hawk helped answer the questions I had and helped find a vehicle that was the right fit for me. Thank you!

Co
Review №46

Worst dealership I have ever dealt with! Bought a truck here and it’s been in the shop 4 or 5 times in one year. They always claim nothing is under warranty. They lie, cheat, and steal from their customers! Would not recommend sales or service! The issues that I’m here for were supposed to have been fixed on one of the other visits. They don’t fix anything properly then when you come back it’s not under warranty!

Ha
Review №47

My experience here was great! The gentleman who assisted me was Roman Black and he was so helpful. I’m loving my vehicle and feel even better knowing my experience buying was enjoyable!

Ru
Review №48

Denise at customer service handled the problem well. I was very satisfied with her effort; definitely made the process easier. Hope they realize her value to the dealership.Russ Greer

Ma
Review №49

Had a Great experience buying a vehicle here! Joyce Burka (sales person) went out of her way to find me the perfect SUV, to meet ALL my needs. Frank Burka (manager), finance Mike Kelly and Dan OBrien, All worked together to get me a Good rate within my budget. My daughter has also purchased several vehicles from here and we Always get Great customer service!

Sh
Review №50

My husband and I had a great experience with Cody Huff. He was one of the greatest salesman ever! Cody was very personable and worked hard on our part to make it possible to drive away with the vehicle of our choice.😊

La
Review №51

My “just looking” experience, which turned into a purchase, was fantastic! I was treated with respect from the moment I walked thru the door. The atmosphere was friendly and fun. The entire staff worked diligently to make sure all of my questions were answered, especially Hunter. The financing process was easy. I would highly recommend Mike Kelly Kia!

Ka
Review №52

Dont gooo here!!! They sold me a jeep not even two weeks later it started running weird they still dont know. Whats wrong a year later they give me the run around not one person knows whats going on or is willing to help how they do business is disgusting! My jeep is now broke down so im without my jeep or rental for who knows how long !

Pa
Review №53

I had the most AMAZING customer service from Roman Black!! He was so professional and really cared about what we thought! He listened to us and went above and beyond out expectations! He walked us through everything for our , new to us, truck. We walked out of there with a 2017 Chevy Colorado. WHEN you go to Kelly Chevrolet-Cadillac, Inc, asked for Roman Black!! He will treat you right!!!!

jo
Review №54

Leased a new 2020 Silverado, had a great experience overall. And Cody Huff went above and beyond to get me in what I wanted! Will definitely be back

Me
Review №55

I have been a customer of kelly Chevrolet for 32 yrs! From buying cars to repairing them! Always happy with the outcome! 😊

Na
Review №56

Worked with Cody Huff. Sold me a 21 Telluride. I may not have been the best person to deal with as I was very* specific on what I was looking for. I went to many other dealerships and most got fed up/impatient and didnt want to give me the time of day since I wasnt ready to commit ASAP on a car. Cody was the only one who stuck with me, stayed communicative over 2 months, and eventually got me the car I was looking for. Good guy - happy with my experience!

Je
Review №57

I’m so happy with my new Kia!! I was assigned Roman Black as my sales person and he made my experience seamless!! My Husband and I will be back soon to upgrade his ride!

Ri
Review №58

I think it would be beneficial in letting the customer talk directly to the technician working on our vehicles. This prevents miscommunications being made, and may also prevent the wrong repair to be done.

Ha
Review №59

Aaron and Cody both awesome Sales Consultants. They both made are car buying experience easy.

ja
Review №60

Very positive from service department.

Ni
Review №61

Left dealership and the breaks were horrible also told the dealership that i have a service dog and you gave us a rental and there was a charge of $100 because of him and you never said anything about that to begin with and the fact that it took 9 1/2 week to fix the problem in the first place and then to leave and three hours later after we finally got our car back the FIRST TIME to find out when we left our breaks were worse when we left then when we came in And the want to argue over when they did the breaks they werent completely done we had to take it home and bleed the breaks AGAIN!!!! because the fact your mechanics didnt do their job in the first place plus the main problem was under warranty and then suddenly the breaks had problems and we have a bill for $400 it just seams fishy to me

Th
Review №62

Lisa & Mike was awesome and very professional we would like to recommend them to other customers as a big five Stars

Ma
Review №63

My sales person Joyce Burka went out of her way to find the Perfect vehicle for me. Manager Frank Burka and financing Mike Kelly and Dan did a Great job getting me financed at a Good rate. Fantastic Service!!

RA
Review №64

Cody Huff, was more than gracious and kind. He worked tirelessly to ensure we received the best price and service Kellys permits.

Ja
Review №65

Garrett Hawk was an amazing sales person, and Dan OBrien was able to work to keep me with in my budget.

St
Review №66

Very fast and friendly service. Garret Hawk was a great help in getting what I wanted and needed. Thanks a bunch!

Am
Review №67

Garrett was great, he was very friendly and helpful and made the new car buying experience very easy and low stress!

Br
Review №68

Always treated like family! Joyce and Frank are best!

An
Review №69

As first time owner of a camaro I trust the service department to help with recommendations. My car has 5,000 miles I was charged for an oil change when it was not filled with oil. I was charged for a tire rotation when it wasn’t needed. The service department is out to make money and not help the customer. Very disappointed and won’t return for any service.

Li
Review №70

Not sure why it takes an hour and 45 min to have my oil changed and tires rotated when I have a scheduled appt.?But the service woman who waited on me was very friendly and knowledgeable.

Ri
Review №71

I am extremely satisfied with my 2021 Silverado purchase and it was the most pleasant car buying experience in my life. I would like to thank Cody Huff and everyone else that assisted me on Saturday. Cody is an excellent Sales Person! Thank you!

Na
Review №72

A family member of mine bought a new vehicle from Mike Kelly Chevy division. After bringing the vehicle home issues came up and we had it looked at. The vehicle needed serviced which was paid out of pocket. It took a whole month to get the brand new car back. When it finally came back home we received a recall letter in the mail the very next day. It was for the exact part that was broken. Upon asking for a refund for the bill they said too bad.The whole experience with this place is horrible. The staff know next to nothing about the new vehicles they sell and their customer support is abysmal.

Ki
Review №73

Cody Huff gets an A+ from this teacher. Friendly, professional and knows his stuff...made for a stress free buying experience.

Ti
Review №74

Update: Got a call from Mike explaining his situation with his home life and work. Thank you sir for reaching out we really appreciate it.

Ro
Review №75

I purchased a 2017 Chevy Silverado from Kelly’s,and I really like it! They are friendly and will work with you to get you the best possible price you can afford. Ask for Joyce Burka! She is very people friendly and very knowledgeable about all the products they sell!

Ru
Review №76

No dealership is inexpensive for repairs but they do a decent job and have a free shuttle service with super nice drivers. I usually have Denny whos a pleasure to talk to.

Ad
Review №77

Cant say enough about the sales experience I recieved. Garrett knew exactly what direction to point me in. I got a slightly used vehicle in immaculate condition. During my look over, everything seemed fine. Only issue I had was 1 of the door clips were misaligned in a rear door causing the panel to want to come off every time you opened the door, which I didnt notice until my kids started getting in and out. Garrett set me up with a service appointment and it was corrected within a few hours. Definately worth your time and money to go see Garrett.

Ma
Review №78

Loved working with Brent, he was great! I LOVE my Hyundai Veloster!

Pa
Review №79

Cody Huff worked to get us the truck we wanted. Dana and I would recommend this dealer and this salesman!

Da
Review №80

Cody Huff made the purchase of my new Trail Boss smooth and easy. Just the way I like it.

Ho
Review №81

Garrett and Michael took great care of me. thank you for everything.

Ad
Review №82

They have a reputation for selling lemons. I would personally take the extra drive to Pittsburgh if you want a reliable dealer.

ma
Review №83

Service was done relatively quick

Ca
Review №84

I was taken care of quickly by your sales associate Roman Black and was on my way with my new vehicle.

Ch
Review №85

I purchased a 2019 Coloado in January 2019. Within days, I started having problems. It took weeks to find the first problem, and that was only due to the fact that it wouldnt start and had to be towed from my driveway. It took over a week to have the starter replaced because they didnt stock the starter. Since then Ive been dealing with a radio problem for over a year, and still havent found the problem. I finally scheduled an appointment for more tests, and asked for a loaner only to receive a call the night before that a loaner is not available. My frustration at this point is beyond words.e The worst service I have ever experienced. If I could rate them lower I would. I have been a Chevy guy, but now Im rethinking that. I definitely wont purchase from Kelly again.

Ma
Review №86

Your technicians are fast and extremely proficient.I will be back and buy a new truck from this dealership in the near future

Je
Review №87

Very rude and disorganized staff. I will boycott any car dealership owned by Mike Kelly. I am happy I ended up purchasing a car somewhere else.

Do
Review №88

Cody Huff is my salesman, he helped me out very well with the order of my 2021 Silverado 2500HD.

Sh
Review №89

It was good , no pressure to buy and our salesman Cody was very easy to work with,

Re
Review №90

I would highly recommend shopping at Mike Kelly Automotive! For my first car buying experience I loved it there. I shopped around at many different dealerships, and this was by far the best one. The staff was super friendly and helpful. Liz was awesome through the entire process. She really listened to what I was looking for and took everything into consideration to help me find my perfect car. Also, the staff wasnt pushy at all! I didn’t feel like they just wanted to sell me a car to get money in their pocket like other dealerships. They let me take the time I needed in deciding, and I really liked that! Also, they keep in touch with you to make sure that everything is still going good and there are no problems. I know where I’ll be telling people to shop for vehicles for now on! 👌🏻

La
Review №91

They were great. fixed a stuck seatbelt for free

Sa
Review №92

Never again will I ever come back to this place

Ra
Review №93

Never disappointed. Always great service.

Ja
Review №94

Cody is the best salesman i ever delt with

Ro
Review №95

It took an hour and 45 min for a scheduled oil change. Thats ridiculous. I like the price but not sitting around waiting that long.

Ca
Review №96

This company is against mental health which is a sad thing.....

Th
Review №97

Fuel pump exploded, truck was in service for several weeks, they gave me a loaner at no charge. World class customer service!

Sa
Review №98

Everyone here is so friendly and helpful.

Ca
Review №99

Excellent service and amazing staff!

Ro
Review №100

Was interested in looking at a vehicle here, until their owner decided it was in his best interest to attempt to disenfranchise and disqualify 2.9 million Pennsylvanians votes because of his loyalty to the Trump administration to engage in a coup to steal an election.

Information
69 Photos
100 Comments
3.9 Rating
  • Address:252 Pittsburgh Rd, Butler, PA 16002, United States
  • Site:http://www.mikekellychevrolet.com/?utm_source=GMB%20listing&utm_medium=organic&utm_campaign=GMB%20organic
  • Phone:+1 724-287-2701
Categories
  • Oil change service
  • Auto repair shop
  • Cadillac dealer
  • Chevrolet dealer
  • Used car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–8pm
  • Friday:9am–5pm
  • Saturday:9am–4pm
  • Sunday:Closed
Offerings
  • Car hire:Yes
  • Oil change:Yes
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