What a wonderful experience! I was so pleased with my last buy from Kia Mall of Georgia I didnt hesitate to reach out when it was time for a trade in. Phil Davidson was just as wonderful as I remembered (Ask for this man! He will treat your right!!!). Natalie in finance was WONDERFUL! So easy to work with and FUN! The personal email from David the GM asking about my experience was a nice touch. Literally could not be happier.

KIA is a great place (mall of ga) to establish a relationship in the auto service. I’ve been doing business with Kia for 11 years now. Service people like Jenny makes the experience even more worthwhile. Thank-you Jenny for what you do! You’re the best! And I honestly mean that.

Due to the customer service provided by Kia Mall of Georgia, I will always be a customer!! I had the opportunity to be helped by Michael and he walked me through everything the mechanic suggested. He even brought the filters out to me to make sure I understood why it was suggested. I always get a kick watching them open and close doors for the customers and it makes you want to come back all the time because they show they care about you and your car. I never had one bad experience with Kia Mall of Georgia and that says a lot because my trust level with car dealerships and mechanics is null!! Keep up the great work❣️❣️ Car serviced on 9/25/21 at 9:20!

Wow what an excellent experience we had at Kia Mall of Ga. We went to trade our cars and we brought 2 2022 Kia Seltos, brand new only 1 day on the lot. We had a great customer service from Both salesman Philip and Alex. They both helpful and knowledgeable about the work the do. We highly recommend that you see Philip and Alex. And to the rest of the staff thank you for a great day.

Great customer service. The staff there are friendly and fast. Brent was an honest and open sales person and Carol Jean wrapped up the deal fast and had me on my way. I highly recommend Kia in Buford.

The service was excellent, and my service advisor, Mike Taylor was awesome. He was very informative and polite. They did a great job getting my vehicle back to me, in the estimated time frame that was given.

Highly recommend Kia Mall of Georgia. Wonderful staff. We arrived late to look at automobiles, just planning to look only. When we saw the new Carnival, we knew that was the automobile for us. Even though it was right at closing time, Matthew Castaneda and Carol Jean stayed with us and got everything worked out. We took our new car home that night. Thank you both.

Today my wife and I were looking for a private vehicle and we were assisted by Mr. Junior, and Mrs . Carol they was very kindly attended to all our needs, professionally answered all our questions, gave us a very cordial and friendly treatment, making our waiting time very pleasant , They helped us in solving problems and offered us the best products and services according to our needs. It was very important to be attended in our own language (Spanish) and he helped us with the pertinent translations. We greatly appreciate your support and excellent care and commend it as a great customer service at Kia Mall of Georgia.

I normally dont write too many reviews but this one needs to be out there. I believe the service advisor that help me was Jenny. I got to the Kia Mall of Georgia later on on Sat and I knew I was taking a chance on getting a much needed oil change. Anyway Jenny when back to check to see if I can get a last minute oil change. She did tell me that they were short staffed and the team was working in a big project. Anyway she came back and told me they can do it and I wasnt expecting that especially on a Saturday. Bu the Tim I was going to get a good seat in the waiting room the oil change was done.This is a nice clean dealership. Very impressed with what they have going on there. If youre looking for a car you should check out these guys out. Im driving a K900 VIP Luxury. This should be a 10 star review. The only thing I would change is add some Alabama Crimson Tide banners throughout the dealership. Those guys need a better team to cheer for 😂😂😂

I had such a good experience at this dealership. I was in and out, great customer service. Best car buying experience ever!

The whole car buying experience at Kia Mall of GA was amazing! Carol Jean started the process off by connecting me to a sales rep quickly. Then, Duke did a great job communicating with me before coming in and letting me know what was available and not. Lastly, Brent took wonderful care of me through the process of test driving and purchasing. The whole process was quick and stress-free! I highly recommend Kia Mall of GA to anyone purchasing a vehicle!

I had a great experience! I had a car custom built & it took quite some time, but understand it was due to the shortage of parts & employees within the Kia factory, not the dealership. Richard helped me with my custom order and was quick to answer questions and very friendly and honest during the entire process and waiting game. This was my 2nd car purchased here & Carol Jean was wonderful both times! She made it quick and easy!

Hi just wanted to say I highly recommend going to Kia Mall of GA for your Kia Service needs. My advisor service consultant agents name was/is Jennifer. She is awesome! Thorough, professional, knowledgeable, FRIENDLY and aware and interested in her clients needs and concerns. Really, it makes such a difference when you have Confidence in your Dealerships Service Department. Im always given great Fast service and feel like they treat me like they would a family member. So, check out Jennifer at Kia Mall of GA you will be happy you did.

I had a great experience as always when in for my oil change. Sage was very professional and respectful of my time. He made me aware of recommendations for additional services and addressed all my concerns I expressed upon arrival.

Just As I SAID BEFORE THERE ARE PLENTY OF CAR DEALERSHIP I AM SO GLAD I HAVE THE OPPORTUNITY TO DEAL WITH KIA MALL OF GA There is a gentleman there named Nick who is absolutely superb his ethic of work is what we all need that here in America there’s absolutely no time that I’ve been there that I haven’t been over 100% grateful for the service that I received car dealers to me seem to always have a gimmick were. I went . something that I can’t Deal with YOU NEVER GET THAT AT KIA SERVICE IS PERFECT I appreciate everything and will get my next car definitely from Kia Mall of Georgia I’d like to just thank you for being human and treating people the way that you do with kindness every time I go there every time it’s a pleasure I don’t have anyone to help me with my vehicle but I feel like I can always come to you thank you so much Patricia Davis

They are fantastic! My closest Kia dealership was terrible so I drove almost an hour to come to this one based on reviews and it was worth it. They clearly care very much about customer experience. Nicholas was super easy to work with and went over and above to be sure I was happy.

Best buying experience, ever! My salesman, Brent Causey, was kind, respectful and very knowledgeable. I was a pleasure to deal with him. Carol Jean was so helpful and kind. It was a pleasure doing business with Brent Causey and Carol Jean.

David, from the service department, was very helpful and respectful during my visit and provided me with all the answers I needed. Another member of the service department cleaned and vacuum my car after the service was performed. The waiting area was clean, comfortable and provided customers with a Starbucks brewing machine to enjoy several hot drinks. I had a good time.

We have had excellent customer service with Kia Mall of Georgia. We have been customers for many years. Our service advisor, Jennifer, goes over and above to ensure a smooth, efficient service appointments. She’s happy to help find the most convenient time for the appoints. The communication and the courtesy reminders are incredibly helpful! Thank you!

Purchased a K5 from here! I can not even begin to say how absolutely amazing, Phil, our salesman was. Extraordinary service, very educated on the vehicle and made the process extremely painless. This man is so sweet and an absolute pleasure to work with. I’m so glad we chose KIA Mall of Georgia as our dealership to purchase at. They have our business for life! That man Phil needs a raise!! 🙂♥️

I appreciated the service I received at the Kia Mall of Georgia. Nick gave my vehicle the attention it needed and answered my questions to concerns I had. He took the time to review my concerns, explained the reasons and gave me advice about my car. I had such a pleasure visit. Thank you Nick!

I took my car in for an oil change last Saturday and had an awesome experience! Nicholas was my advisor and he was very professional, thorough, and really went above and beyond to answer all the questions i had and to make sure my experience was great. I really appreciated it, thx KIA mall of Georgia..excellent customer service!!

I came all the way from michigan to get my car from here because I was told how great the customer service was and the deals, completely worth it great experience, Duke Carol and Natalie were so helpful and kind made me and my fiance super comfortable. Got myself a new kia rio and the car is amazing.

Everyone was helpful and knowledgeable. The buying process was a breeze. Carol Jean helped me find the car I was looking for and they were able to beat the rate that I was quoted at my Credit Union! Haley was spectacular and answered all the questions I had about the two vehicles I was deciding between. Natalie worked with us about financing and was able to get me to payments that work for my budget. I would definitely purchase from Kia Mall of GA again!

The service Jenny provided was really good. Not only did she do what I went there for but also did a regular check up and made me a list of what I needed to take care of first. I love it when I go to places like this and the person ends up being really polite about every question asked. Thanks for the service

Carol Jean, CJ Reycraft & Natalie Watson were all tremendous! Would go back there in a heartbeat

I went in for the software update for my Sorento and had David as my tech. He did a great job and easily answered my questions. I was told that I needed two filters replaced which totaled almost $100 even though my car had been in for an oil change a couple months ago which I thought was odd. But David was a great tech and i enjoyed working with him!

Sage was a wonderful and professional service rep. Service was on point and excellent. All needs and requests were handled promptly. Service is awesome as always.

Terribble experience at Kia - Maul of Georgia. I STRONGLY ADVISE BUYER GO ANYWHERE ELSE - ESPECIALLY FOR SERVICE. I dealt directly with the owner, Chad Sutherlin. The problem starts at the top. Brought the car in for recall and other service matters. I provided my concerns and the error code print outs to Mike Taylor and Scott the service manager. They had it Tuesday - Thursday and returned with a bill for things I did not request. They said it was fixed. No it wasnt ---- why? because they were too lazy to address all recall items. The error codes I gave them were for a Brake-Pedal Stop Pad Recall on all Kia models. They NEVER addressed the issue of unknown battery drain (its the 2018 Recall). They charged for some extensive electronic diagnostic which was very time consuming they said. Paid, brought the car home - the next morning dead dead battery (which was brand new). Called out of state Kia dealership - and they immediately found the 2018 recall. It is literally a 20 cent part - Brake Pedal Stop Pad...and an easier fix. I asked Owner Chad Sutherlin, Would he buy or service a car after learning of my experience? Owner Chad Sutherlin replied, Why would I buy a car, I get a company car. He apologized for Their Failure to Provide good service ----- but he kept the blood money.....Greedy Grifters at Maul of Georgia

5 being the highest, I will give Kia Mall of Georgia a 5. This has been my best experience ever buying a car. I was able to speak to salesman name Brent after hours on a (Sunday!) to help answer some of my questions and sent me a video introduction of who is and toured the vehicle that I was acquiring about (which I thought was unique and awesome!). He put me into contact with one of his colleagues Phil because he was not going to be in the day I was coming in, and Phil was just as great of a guy! I gave them a budget I wanted be in and the type of model and trim I wanted, and they were very diligent and understanding to my needs and wants, and just made it happen. Phil Davidson (the salesman that helped me) is the best salesman I have ever met. He was compassionate and great with my kids, I would recommend everyone to buy a Kia from Kia Mall of Georgia. Mrs. Natalie (was my finance person who furnished my loan) was quick and there was no back and forth, she found the best loan for me with the best rate and she stayed right on point with my budget. She was truly awesome! I want to say thank you to Kia Mall of Georgia for the best car buying experience I have ever had!!

My visit to the service department was easier than I thought it would be. Darius immediately greeted me when I arrived and got me checked in. He also didn’t sugar coat anything, he told me everything upfront such as how long the service time may take, how much, etc. He also called me as soon as my vehicle was ready for pickup. Darius was very friendly and easy to talk to and ask questions. I had a question about something mechanically and he even had the tech that was working on my car come and speak to me himself. Whom was also very nice but I unfortunately don’t remember his name. I will definitely stay at Kia Mall of Georgia.

I just purchased a 2022 Kia Telluride from Kia Mall of Georgia and had the best experience! Richard Ball was my sales person and did a phenomenal job from start to finish. I cannot say enough about the experience and all the individuals who had a part in making this sale happen successfully without any hassles. I definitely recommend this dealership for buying a car or trading yours in - they will work to earn your business😀.

Everyone at this dealership is always pleasant and easy to work with. We have now owned our Sedona for 16k miles and a few services and return visits for routine maintenance have been easy to coordinate and breeze through. I’ll definitely be looking at Kia again in the future when it’s time. I can’t recall the service advisors name (service advisor 3 in the email confirmation) but he answered our questions and was thorough. As a manager myself I appreciate Carol Jean following up after service to make sure everything went well

My service advisor Sage is a true professional. Sage greeted me with a smile, kept me updated on the progress of my car and answered all my questions. Excellent Customer Service and fast services.

This is the first time I worked with service writer Mike. Mike was terrific! He listened to what I needed. He asked before he took action on optional items. And while I waited, Mike answered a question I had regarding needed service to another of our Kia automobiles. I highly recommend Mike!

Ask for Brent!Brent has gone above and beyond during the car shortage! I live about 1.5 hrs from the dealership but Brent has kept me updated on all incoming inventory and has followed up many, many times. He even took a video of a car to help answer a question I had. His follow up never seemed disingenuous, he was professionally persistant. When I let him know we had gone in another direction, he was incredibly kind and congratulated me on my new car.The car buying process can be painful, especially as a woman, but Brent was very helpful. I would highly recommend.

Sage addressed my concerns on my appointment date. He was attentive and the service was prompt and efficient. The resolution was to my expectations. I drove 60 miles from my home (120 miles round trip) bypassing closer Kia service centers because the customer service exceeded the others when I was trying to speak with someone on my issues and schedule my service. Thank you Kia Mall of Georgia!

I wouldnt go any where else for my KIA. The maintenance department is professional and polite. They give the utmost respect. I believe my serviceman this time was Sage. Im sorry, Im not good with remembering names but he was a sweetheart and very informative.

I bought the white Telluride March 2020 sx $45,000After 3 months I find rear door,bumper, side body is different colors so when I want to the change the oil I asked service providers they said they never see like that..So service managers took the pictures and he say will find out whats going on..So I wait few months and then when I go to change the oil I asked all the time they said will find out and call me....but still they didnt say anything..Now is almost 1year...they dont care what ever after sold the car..I thank..So I will report Kia customer service, andconsumer affairs this dealer...

Nicholas, my service advisor, was very helpful and courteous. He sets a great example of what customer service should be and represents Kia Mall of Georgia very well. My experience is always a great one! I had the same experience when purchasing my vehicle there. Zorro is great!

I purchased a Brand New Kia K5. Duke and Brent were amazing. They worked with me to go over all the features and options. The finance team was great as well. They made sure everything was clear to me. Everyone went above and beyond to find a car that was not even available at the time! And finance was able to get me with a bank with a much lower interest rate than previously discussed. I really appreciate them for their hard work on everything.

It was a great experiencing working with Kia Mall of Georgia and Duke our sales person. Duke kept in close touch throughout the sale and made the entire process easy. I will definitely be in touch when making our next auto purchase.

Nick was very kind and helpful. Got what I took it in to the shop for done and more. For everything I got done I thought the price was very reasonable.

Had a great experience at Kia Mall of Georgia. Everybody was accommodating and respectful of all of our requests and our salesperson Duke Johnson was very informative and super friendly. 10/10 would recommend this experience for anyone looking for a Kia.

I had a fantastic experience! Duke and Brent were amazing salespeople and Carol really took care of me and got me out quick! I would recommend this dealership to anyone!

Great service! I was surprised how fast they finished even though they were packed. They even vacuumed the interior for me! I dont remember the name of the guy who helped me but everyone was super helpful!

Brent and Stan were great to work with, thank you for taking care of us. We showed up and everyone we came in contact with made sure we were taken care of. Thanks again!

I was pleased with the service and the time it took.

Very prompt, polite and knowledgeable service by Nicklous (spelling ???).He was a very nice and respectful young man. Was a pleasure working with him. He listened and addressed our ever issue.

It was good. Jenny Garner was very helpful. Excellent customer service. Rating is a 10.

Colin was a great advisor, Very attentive, respectful and efficient to my needs. He recognized my car had a recall and was on top of it. Explained the services to be performed and even went over cost with my maintenance plan. I felt highly welcomed for my first visit and would like him to be my advisor moving forward.

Great experience with Junior and Mall of GA Kia. Junior was very patient, the manager worked out a perfect solution and we were not there forever when we went into the financing office.

Great Service and Friendly Sales Rep. Junior was a pleasure to work with. Very helpful and not pushy at all. Asked questions, let us answers, offered advise. Quick processing of the purchase and actually stayed late to make sure my wife understood the features of her New K5. Didnt feel rushed at all. Good Jobs Guys!!

Working with Kia Mall of Georgia was just simply great! I would recommend them to anyone. Alex was a tremendous help. Scott and the whole Kia Mall of Georgia Team showed paramount service during the whole purchasing process!

I had an appointment for an oil change and arrived about 5 minutes early. I was greeted quickly when I drove in. The Service Advisor Jenny Garner arrived shortly after that. She said my oil change might take about 1 1/2 hours as they were having a crazy morning. She showed me to the waiting area and returned to say my car was ready much sooner than expected. She was very pleasant. I have been using this Service Department since 2016 and always pleased with the service.

Overall great experience. Negotiations were always awkward. But my daughter did get her first car. Got to love a Kia Soul!

The drive-in repair shop is very covenient. The spacious waiting area was kept cooled and comfortable, with lots of chairs and plugs to charge our devices. Waiting for our repairs was as painless as it could be.

Great service from the time I arrived until I left. They had a really nice waiting room and offered me a snack to pass the time and kept me updated on my wait time throughout the process.

Was quoted an online price of $36,995 for a new 2022 Kia K5 GT. Which was the MSRP of the vehicle. The salesman then informed me that because these were hard to come by they were charging a $7500 PREMIUM on top of the quoted price! $7500? On a Kia? Greedy dealerships such as this one are the scum of the auto industry. I highly recommend not supporting a dealership like this for your future vehicle purchase.

There was a recall on my 2017 Kia Sportage. I had to take it to the Kia Mall of Georgia for the part to be replaced.. Nicholas was fabulous! He got me checked in and had my car ready to go in less than an hour. He was courteous and friendly. I recommend Kia Mall of Georgia for anyone who needs to purchase a car or anyone who needs their car serviced.

Horrible communication and professionalism. Ordered a vehicle on May 17th well aware of the wait times, chip issues, etc... We were fine waiting. Very rarely was there proactive updates to us, and every time we reached out for some sort of ETA, timelines, we got nothing but the run-around. Knowing we were frustrated, we never were contacted by management. All we wanted was some type of timeline and communication and got neither. After over 3+ months of waiting, we just bought elsewhere.

Worked me in 2 days before my appointment and Jennifer kept me informed of progress. Had car back in just a few hours! Loved working with her! Very pleased with service!

WOW!!! Just WOW!!! I have bought a lot of cars in my time, but this was the easiest and best experience ever! I mean everyone was great! Our salesman Zoro was friendly and so nice. Chris the Business manager was so straight forward and honest. Chad and Scott worked with all of them to get the price and financing I asked for! I spent over a week dealing with Rick Case KIA and they would not give me the price and financing I asked for. They also were not very nice. So I drove down to Mall Of Georgia Kia and had this amazing experience. I will be sending everyone I know to see this amazing team. I wanted to hug everyone of them at the end (I totally did!!). I never wanted to hug my car salesman nor his team before, but they deserved it! Get your car from Mall of Georgia Kia because you deserve their customer service and they deserve your business!!!

Took my wifes optima there for service on Saturday, knowing they would not be able to get to it until Monday. They guy in service must have been new, he didnt give us any type of receipt or check in documentation, and we had to explain the issue 4 times.

Great experience. Everyone dealt with so helpful and very professional-Zorro and Carol Jean were great!!

Kia Mall of Ga has always been good to me since I purchased my vehicle there in 2017. Recently, I had my brakes replaced. Nicholas, my service advisor, was very helpful and professional. I dropped my vehicle off early and expected it to be done 2 hrs after my appointment time. I was pleasantly surprised to receive the call that it was ready hours before I anticipated. My car runs so much better now. They did an excellent job on my brakes. Thanks !

Called them on a 2015 Sorento. Needed help with a technical question on the cars A/C. The service manager wouldnt take my call and was unwilling to help me and only said to bring it in. If he had helped me, I would be willing to be a customer. That response put a really bad feeling about doing business with them. Why is it that dealers are your best buddy when buying a car but dont what to help you with questions on the vehicle they sold you?

I was delighted to get the car I liked without any hassles. Excellent dealer, great people, especially Carol Jean at Kia Mall of Georgia.

I went to two other dealerships (not Kia) on the same day that I visited Mall of Georgia Kia. The experiences were so bad that I almost gave up my search before coming here. I am so glad I didnt. The experience was fantastic from beginning to end. I called ahead and David was very helpful. He assured me he would have a salesperson available when we arrived. Within one minute of walking in I was greeted by David and Richard. Richard was our sales person and he was fantastic. He arranged test drives of two different vehicles within minutes. He was super knowledgeable and not one bit pushy. To my surprise they made me a very fair offer on my trade within minutes of returning from our test drives. Natalie made the financing a breeze. My new car was detailed, fully gassed up and ready for me to drive away in a very short time. Richard spent a long time thoroughly explaining every option on my new Sorento. He patiently answered every question and demonstrated how to use all the features. He even called me first thing the next day to see if I had any more questions. I am so happy with my new Sorento and the service I received.

My husband and I had an amazing experience! Brent was awesome texting me all details of the car and was very informative. He was very personable and knew his stuff! The process was quick and easy thanks to him and Natalie! As we were about to drive off Phil prayed over us and the car and I couldn’t have asked for a better group of people to buy a car from!

We had a GREAT experience! SCOTT BAKER stuck by his quote and did as promised. CAROL JEAN helped us with financing and gave us great options for financing and matched our banks rate. She made the experience exceptional! ZORRO CASTANEDA was phenomenal--he stayed after to show us all of the great technology. A plus experience!

Brent and Carol were extremely helpful with the purchase of my sons first car!!

Easy car buying experience. Super happy with my purchase.

Thank you Kia Mall of Georgia for a phenomenal car buying experience!! I want to personally thank salesmen Phil and Alex for the professional way they handled the sale They were both very patient and extremely knowledgeable about the car we selected!! If you are looking for a car I strongly recommend Kia Mall of Georgia!! You need to ask for Phil or Alex to make your car buying adventure a pleasant experience!!!

Buying our new Telluride was a great experience. I worked with Junior and Alex in sales and Carol in financing. All three were awesome to work with. They were kind, helpful, respectful, and above all - honest. Honesty is all that I really can ask for from a dealership representative and I feel that I received it here. I will definitely be returning for future car purchases and trades.

100% customer satisfaction...Mr. William Castañeda at Kia at the Mall of Georgia is caring and very knowledgeable about our purchase of our brand new Kia also answered all of my questions and concerns. I would recommend to anyone who is looking for a new vehicle and wants a no pressure and family-friendly zone. Thank you once again to the staff at Kia at the Mall of Georgia.

I have always had quality service from this location. Specifically this visit was handled professionally and efficient by Carol Jean. Thank you

Horrible customer service with repair issues!! Theyd also rather text you than pick up a phone and talk to you. I have also been waiting on money owed to us, from gap insurance....a year later and still nothing after a million phone calls and a trip up there. I would recommend NEVER buying a vehicle from the dealership.

Purchased a new vehicle from Mall of Ga Kia and had a really good experience. Everyone was very nice and informative, especially Brent Causey. He was very knowledgeable about the car we purchased and made the entire process very enjoyable. Carol Jean also reached out to us to follow up after our experience. Thanks to everyone at Mall of Ga Kia in Buford!!

This was by second time buying from this dealership. I did some checking around online before contacting them but I never really considered going anywhere else. They have a great service department and the sales team has been helpful, easy and pressure free both times. Love my new Soul.

My service provider Nicholas was extremely exceptional and extremely communicative throughout my service period. He was always cordial, a great experience. He is now my service go to person for my service needs.Thanks

I was at Kia mall of Georgia last week for my engine recall but to my greatest surprise, it took only 30 mins for one of the technicians by name Nickolas to finish everything, I was so impressed, he was professional, his gentle, his welcoming smile, everything about him makes me to be coming to kia mall of Georgia for more services. He is the kind of people we need to meet in the morning for early service just to make your day. Keep it up Nick and I promise to see you again 👌👏👏

I had an oil leak issue and was honestly really not looking forward to having to wait a long time and was scared the issue was going to be a big issue. Sage was my service advisor and was very helpful and professional. I made the appointment online before dropping off my car so they knew ahead of time what to look for. I had a ride thinking it might take all day to fix but Sage was able to text me updates and let me know what they think the issue is and how much it was going to cost. Turns out the last place I had my oil change done had not done it correctly and thats what caused the leak. They covered the cost for drain plug replacement and a new gasket and only charged for a normal oil change. I was amazed by how fast the process was and after a few hours I had my car back as good as new. I will be back from now on for oil changes and services! 10/10 from me!

My service was outstanding as always. Wait time was long but was informed by service advisor Jenny. Wasnt a real problem due to knowing I was getting great service done on my vehicle. Very pleased customer for the past 5 yearsThanks Kia Mall of Ga. Service team. 🙂

Great car buying experience for us, Erick did everything possible to help us! Everyone treated us very well and we left with exactly what we wanted and we never felt hassled into anything!

I was extremely happy with the number of employees that offered to help me while I was at the Kia Mall of Georgia having my car serviced. Jenny, my service advisor, was the very best from the minute that I arrived until she helped me (and my walker) to my car to leave. Thank you , everything was great - personal service and car service. I will be back.

Prompt service; David Carter was very patient explaining the maintenance suggestions for my car; lovely, clean waiting area

Haley was by far the very BEST I ever had to sell me a car. Let me go back she didnt just do her job she sold me the experience that I never had. She has that Chick Fil A customer service that everyone love and respect. It was a familiar feeling. We drove 3 hours to get there, and she understood that everything needed to be in order when we arrived. We brought a Kia at another dealership in Augusta and this dealership was night and day. Girl keep up the good work, because to be honest I wish I could come back and so do it all over again to make sure this experience wasnt just a dream. Thanks again Carol Jean and your team.Thanks Frederick

Went in for an oil change and ended up trading in my vehicle for a new Sorento. Always dread the financing part of car deals. Carol Jean was amazing… everything ready for me to sign (this was just phase 1 as I am waiting for my vehicle to be delivered). Not only that, she got me the absolute best rate and explained my loan to me. Made the process seamless! If you are looking for the best part of buying a new car… go to Kia Mall if Georgia snd then make sure you get Carol Jean…. No regrets…

This experience went pretty smoothly. I want to thank Brent, Duke, Carol, and Ms.Watson for all their help getting me into the car I not only wanted but needed. Kudos for excellent service!

I’m very impressed with the service I received! I’ve owned Kias for over ten years and have had my SUVs serviced in SC, NE and MO. This oil change and experience was exceptional and my best Kia service experience ever. They didn’t try to sell me anything above what I needed abd I was in/out in 30 minutes. I live in Midtown but will definitely make the trip to Buford for service.

Kia Mall of Georgia was the absolute best in helping me find my dream car. A special thank you to Carol Jean and Zorro for making all this happen . You guys are the best!!

Kia mall of Georgia provided a great experience. Brent and Carol were awesome! The process was smooth and very quick! I got exactly what I wanted and was out of the door. I highly recommend visiting them!

It was a pleasant experience from beginning to end. Carol Jean was great when going over all the financing information:)

Jenny Garner was so nice and knowledgeable about what was and what needed to be done to my Kia. On the morning of my appointment when I pulled up she met me at my door waiting for me to sign in. She took really great care of me and my car. Two thumbs up for her.

It was a really fun and pleasant experience both with the seller (Zorro) and with Carol Jean in their reactive areas. Thank you very much guys!!

Entire staff was friendly & very accommodating! Brent & Duke are like the A-team of salesmen! My family couldn’t be more pleased. We will definitely be a returning customer in the future! 5 stars just isn’t enough!

Eric, my service advisor, is an example of what customers need more of. He asked what I needed and helped me prioritize the order of service to keep my Kia Hybrid at “Optimum “ performance.I keep coming from Acworth to Buford because of the culture of customer care evident throughout the organization at Kia Mall of Georgia.

CJ was amazing! I went to get an oil change and came out with a new car!!

Jeannie was the Service Advisor and did a great job with her follow-up.Thanks!