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Ackermans Servicing Volvo & Subaru
2220 San Pablo Ave, Berkeley, CA 94702, United States
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Je
Review №1

This place is great. A little expensive but I think it’s worth it. It’s easy to make appointments and they do quick, quality, honest work.

Wi
Review №2

Nice and quick service. Dropped my c30 off for a coolant flush/reservoir replacement and was able to have it done in about an hour. Higher prices can be expected from a specialty shop, but you get what you pay for- which is quality care and the peace of mind that no corners will be cut. I will be taking my Volvo here for tasks I am not confident I can do on my own from now on.

Jo
Review №3

Bruce listened to our questions, reported back promptly and made the repairs as we get ready for a cross-country trip. The office is really tidy as is the repair area. Very professional. Highly recommended.

Ev
Review №4

We are very happy with the service that we received and would highly recommend your business to our friends keep up the good work nowadays it’s hard to find business like yours

A
Review №5

Ackerman’s rocks! I was in a bind, car overheating, booo! I called and spoke to Bruce and was able to have it towed there. His technicians were able to diagnose and fix the issue right away. They know Subarus!

Ph
Review №6

They do a great job. Just took in for regular service. My 10 year old Sub runs like its new. Im careful to take it to Ackermans on schedule for service. One less worry in life, especially before road trips, and with Ackermans care, the car will outlast me.

mo
Review №7

The ONLY place you should be taking your volvo. Fast, friendly and honest. Great experience 👍

St
Review №8

Bruce is very professional and responsive. I particularly appreciated that he called to let me know of other spruce ups my car would have benefited from that wasn’t included in a standard service. Most dealers or other places would have just done it and charged me surprise. But Bruce shared the details and I felt informed to make the right decision with no pressure put on me. Good place and honest people.

Ka
Review №9

Ackerman’s has always provided incredible service. I used to exclusively use the Subaru Service Center, but will never go back! Bruce is efficient, kind, and knowledgeable. He provides fair price quotes and the work is always top notch.

Ja
Review №10

Our first time at Ackerman’s. Very responsive, courteous, and professional. The repair was done exactly in the time promised.

Be
Review №11

Ackerman’s mechanical team quickly and expertly diagnosed the problem with my car and sourced new parts while also recommending that another part be refurbished to keep costs down while maintaining quality. They made sure to realistically predict when the cars repairs would be complete and they delivered on that timeline. As mentioned before, they are trustworthy, knowledgeable, they do quality work, and pricing is fair; that’s why they have earned my repeat business!

Ra
Review №12

Thank you for the great work and on time service. I will make sure to spread the good work that you guys did. Will definitely come back for future maintenance and service.

ce
Review №13

Very pleased with service and repairs carried out in very timely manner

Er
Review №14

My car has been there twice, both times the issues where addressed same day. My car had went to 3 different shops before Ackerman’s fixed it the correct way. 10 out of 10 would recommend this shop to anyone else!

Fr
Review №15

Ackerman’s has been my go to repair shop for my 2009 Outback for several years now. The owner, Bruce has always been absolutely professional, trustworthy and friendly. Although my Outback has had more expensive issues over the last few years that I could have hoped, I know that I’m not getting swindled for bs when I go there and I plan to continue giving them my business.

Cu
Review №16

Very excellent 👍🏾! They solved the problem of my out of date software on my 2005 Volvo. It was able to pass a smog test after an update. Thanks to the excellent service by Ackermans!

Al
Review №17

I have been going to Ackerman Volvo for years since 2004. Bruce and his team are definitely trustworthy. Your car is in good hands with them.

Da
Review №18

This place is great! After a couple weeks of searching they were able to replace my Subaru Forester engine and do a couple other repairs for literally half the price that other places were quoting me and they finished a day earlier then they estimated they would! Definitely will be going here from now on for bigger service needs.

To
Review №19

Exceptional professionalism. Courteous and responsive. Identified and took responsibility for a problem with work performed nearly a year before, even though my Volvo is 19 years old and I may have caused the issue myself. There is no question that these are very honest and honorable people.

Ri
Review №20

I have used Ackermans 3 times now, and every time I bring my car in they dont do the Old up sell like so many automotive repair shops do. This is a solid honest shop that has earned my trust and my business.Update : I brought my 2019 Toyota to them for a service, quick turnaround and fair prices... My go to shop.

Pa
Review №21

Helpful staff and quick turnaround. Great service!

Ar
Review №22

We had our car towed to two different shops before Bruce and his team got a chance, both other shops couldnt find the issue and one even said it could be so expensive it really wasnt worth it and should just be junked. I dropped it off at Ackermans in the morning and by just after lunch time the issue had been found and addressed and we were back on the road with a fully functional and working family car. They earned my trust and loyalty and respect. Ill be going to them from now on, definitely. Thank you, again.

Ge
Review №23

I enjoy taking my Volvo to Ackermans. They are very professional and the service is reasonably priced.

Mi
Review №24

This is truly the place to go if you want the repair done right the first time for a fair price.

Da
Review №25

Loved working with Ackerman, they are kind and very helpful and honest.

Wa
Review №26

Love this place very thorough and kind, Ill be getting more work there!

Ja
Review №27

They go above and beyond. Dont bother going anywhere else

Ca
Review №28

Very professional! Honest, efficient, knowledgeable, courteous, and friendly.

Je
Review №29

Bruce Ackerman did a fantastic job on our Subaru. The service was both professional and also had that personal touch that you dont often get these days at repair shops. I highly recommend Ackermans!

H
Review №30

Did not go here, but called for parts advice. Gentlemen behind phone was very helpful and gave good advice. Good to know that there is a subaru repair center in my neighborhood.

Ma
Review №31

I took in my Forester for a 60k maintenance service. I have always gone to the dealership and was looking for a non-dealership shop that I could trust. They are very professional, punctual, and honest. They did not try to oversell me on any other services or non required maintenance. I look forward to making this shop my go to place to keep servicing my car.

Ha
Review №32

These guys are great. I went in for a second opinion on a major repair which would have been a great opportunity to create work for themselves. Instead they were candid with me and advised that they didnt think the repair the dealer called for was necessary. In fact they advised that they would no have even noted it on a service visit. This is pretty darned impressive!

Ne
Review №33

First time using Ackerman’s for my 2002 S60 Volvo. I usually take it to the dealership in Walnut Creek. Bruce was super nice and although I did not have an appt he still got my car in and fixed the power steering with a full check up as well all on the same day. Amazing. He kept me informed of what was needed, got costs approved and work done. Hard to find great service like this anymore! Very seamless and much more convenient being here in Berkeley.

Vi
Review №34

Great service.

lu
Review №35

S80 runs smooth as silk again. Thanks!🥰

ge
Review №36

Ackermans found and fixed the problems that were causing my 25 year-old Volvo 850 to stall under different symptoms. Another reputable Volvo specialist had worked on the car 4 times over a two month period at $1500 without success. Ackermans Service Managers and mechanic Ronnie showed me their troubleshooting process, which I understood, at significant points, and I was impressed with their skills and workmanship. They also advised me about unrelated critical work that clearly needed to be done. Their personnel are professional, personable, highly skilled and have a clean and safe working environment. I received good value for the services rendered. This is my shop for future repairs.

Te
Review №37

Had a very positive first-time experience bringing my Volvo S-80 sedan to Ackermans. Bruce was very knowledgeable and helpful--explained the situation to me clearly and was up front about pricing, which ended up costing less than his original estimate. Job was completed the same day and I left a very happy customer. Ill be back for a tune-up soon!

Pa
Review №38

First time customer, I had issues with my Legacy losing power. Turns out the Subaru dealer who previously serviced my car forgot to replace the transmission fluid. Bruce & the team were able to diagnose & fix the issue in under an hour. They were so quick and competitively priced, definitely my new first-stop for car maintenance & troubleshooting.

Mi
Review №39

Been going here for years and always pleased. Always cuerteous and professional and the work is top notch. They are also being very careful during these times, keeping distance, wearing masks and wiping the car down before turning it over to you. The only bad thing I can say is Im moving out of state and wont be able to have them service the car anymore. Cheers to a great team.

sk
Review №40

Honest, quality and timely work sums it up nicely.

Ke
Review №41

The vehicle is older and needs qualified services so Ackerman is very good at finding the right diagnosis for my car.

Ma
Review №42

I found Bruce very helpful, he did a thorough inspection of my car and was honest in estimating cost of repair and timelines of when certain repairs should be taken care of. Will definitely be using his services again in the future.

wh
Review №43

Ive been using these folks for car maintenance on and off for over a decade and theyve always been impeccable. Theyre kind, patient, thorough, and professional.

Pa
Review №44

Out of my low beam headlights were out. I called and from phone call to fixed lights was so fast. I will return for all future service.

c
Review №45

They’re pretty great.So well loved by the community- it might be hard to get an appointment immediately. But if that is the worst a person can say, know your car will be in good hands.

St
Review №46

My radiator reservoir blew out and I needed a quick repair. I was very pleased with the work and the turnaround time (dropped off late afternoon and picked it up in the morning). Ill be back.

Ch
Review №47

Fast work, polite atmosphere. So happy I had them put Ackerman’s license plate holders on the car. I plan to go there regularly for service for the next 200,000 miles I put on my 2017 Crosstrek over the next decade.

St
Review №48

2008 Volvo S60 AWD. I had the car for close to a year before experiencing a terrible time diagnosing an engine that was losing power. It took months from November 2019 to March 31, 2020 to find an answer. Upon researching a few repair options in mid-March, I finally found a solution. Ackerman V&S listened to my experience, tested a few things and quickly diagnosed the actual problem that might have even been happening prior to my purchase of the car in 2018. Now a car I thought I had to almost abandon for a new car and payment was brought back to full life under their care and professionalism. I am a new fan and customer for the life of this car, no question.

A
Review №49

Let me begin by saying that first impressions are everything. Bruce was polite, courteous and accommodating on the phone. I called Ackermans to request a free inspection for my 2012 Subaru Outback, an offer for first time customers. Bruce got me in right away, inspected my vehicle and gave me the diagnosis. A few days after the inspection, I called Bruce and scheduled my repair appointment. Bruce was also kind enough to Uber me to my office. My vehicle was repaired within the time promised and when I picked it up, Darren was there to receive me. He was also polite and courteous. From now on, I will only bring my car to Ackermans for repairs - period. No bells and no whistles here, just great customer service and great repair work done with integrity.

Ri
Review №50

Car runs great! Satisfied with the repairs. Will be going back in the future.

Jo
Review №51

Fast, friendly and affordable. Happy and will be bringing back our Subaru!!

Ja
Review №52

They provide high quality work at fair prices. I trust Ackermans and I am really pleased with Ackermans trustworthy and reliable auto service.

Ka
Review №53

Friendly team, great service, and reasonable pricing. Never going back to the Subaru dealership repair shop!

He
Review №54

Bruce took care of my Volvo 240 like it was his own! I brought it in to get the door handle fixed and an idle issue checked out, and while the repair needed was much more extensive than I anticipated, the car was turned around in just a day and it now drives like BUTTER! I drove it home with a big smile on my face. Im looking forward to owning this car for a long time knowing I have a reliable mechanic to lean on. Thanks so much guys!

St
Review №55

Ackerman’s was friendly and punctual as they replaced the timing belt on my Subaru! It is a great choice over the “official “ Subaru dealer in Albany, CA. I also like the classical music when you enter. Support local business in Berkeley during the COVID crisis!!!

El
Review №56

I care a lot for my wrx 11 hatchback, and wouldnt take it anywhere else! My brother had been taking his 2002 wrx here and they always take care of it! Theyre super nice honest and caring! btw they put in my new clutch and theyre where punctual professional and keep you informed every step of they way.

He
Review №57

Ackerman’s is an excellent Volvo service and repair shop. I have been taking my XC 90 there exclusively since 2017 and Bruce and his team are knowledgeable, fast, and affordable.

Ca
Review №58

I just took my Volvo in for its maintenance service and as usual, Bruce and his staff were very helpful and knowledgeable. I trust them completely. Their prices are competitive and the customer service is always 5 stars. I’ll continue taking my Volvo there and recommending them to others.

Gr
Review №59

Bruce and his team are the best in the business. Always treated as a valued customer and my car is always repaired to specification.

Er
Review №60

Ackerman’s checked out my car, diagnosed it within a day (head gaskets), and got my car back to me before they estimated. They even filled up my tires for me. My car runs like new. They are completely worth the money, because I have peace of mind that my car won’t overheat in the SF traffic. Will not be going anywhere else from now on.

Ch
Review №61

I needed help with installation of a replacement side-view mirror for an old Outback. Small job, but the dealer wouldnt touch it. Ackermans fixed the issue and didnt want to charge (though it took 20-30 mins of work), though I insisted. Weve had them do other work in the past, including troubleshooting en electrical problem that had puzzled other mechanics. First rate business.

Ca
Review №62

I have been bringing my car to Bruces shop for 3 years and I completely trust Bruce and his team. They are always extremely transparent and honest. Thanks!

Al
Review №63

Straightforward, patient and considerate of my ignorance when it comes to cars. Mostly interacted with Bruce, who was very helpful, but the small interactions I did have with the rest of the staff were just as nice. Reasonable prices and a very professional atmosphere. If you’ve got a Volvo (or Subaru I suppose), this is your place!

Ka
Review №64

First time at Ackermans Volvo. Excellent customer service. Fair and transparent pricing. My new go to place for my V60.

An
Review №65

Timely service and good explanation of problem.

An
Review №66

Bruce & co. have fixed up a variety of jobs and regularly answered plenty of questions and advice. I like the aquarium and the biscotti in the office, as well as the restaurant drawing.

Ka
Review №67

Great service fast. Highly recommend this shop. Curtious experts!

Br
Review №68

Great place for auto repairs! Nice and courteous. Great customer service!

Gl
Review №69

Very helpful and thorough making sure all gets done to keep me safe.

Yv
Review №70

I’m so happy my sister suggested Ackerman’s to me because the service is always great, the mechanics explain what was needed in layman terms and cost was lower then expected! Thanks guys!

Da
Review №71

I’ve been taking my Volvo to Ackerman for about a year and the service is always impeccable!!I highly recommend them. They are very honestAnd get your car back to you when they say they willAwesome experience

De
Review №72

Bruce and team were prompt and professional and had my car ready when promised.

Na
Review №73

They were great and knowledgeable about Subarus and pricing was fair and reasonable. Also nice clean shop.

An
Review №74

Ackerman’s has great service and can always get me in their schedule when I need a repair or service.

Ge
Review №75

They did a great job on my 60,000 mile service.

ne
Review №76

I do most of my own work. When I dont, I only go to this shop. After over 30 years I can still say this place is tops. They are honest, friendly and fair. Their prices are in line or better than their competition (Ive checked), and they get it right. They are problem solvers. Use this shop and get it done right the first time.

Li
Review №77

I brought my Subaru outback here based on the positive reviews...they serviced my car and then told me I needed a new brake caliber and new throttle sensor. Both true, but their estimate was EXTREMELY OVERPRICED! They even exaggerated the part costs- a part that clearly costs $180 on the subaru website (I asked for the part number), they said cost $250. Overall, they estimated the two (pretty minor) repairs would cost $1260. I picked up my car and had it done elsewhere for less than $500! If you are looking for a reasonably priced repair place, this is definitely not it.

Va
Review №78

The best Volvo service ever! Our car had a mysterious issue with stalling for years that even official dealership couldnt fix. And Akermans did! They are also very honest about the cost of repair and will tell you up front if its not worth repairing certain issues if vehicles condition is such that it will require much more spendings for repairs in the near future.

Da
Review №79

The repairs and service for our year 2000 Volvo Were completed in a very satisfactory manner

Do
Review №80

Weve been going to Ackermans for years and have always been satisfied with the care and consideration weve received. Recently I brought in my 1990 Volvo 740 for a check-up (prior to going to Burning Man) and for a questionable transmission. The transmission turned out to be shot, and this was 4 days before I was planning to leave, Bruce searched high and low, found a rebuilt transmission, at a reasonable price and had my car back to me a day earlier than promised, because he knew how desperate I was. As long as I own a car, I will take it to this shop.

MI
Review №81

Love it will be back!

Re
Review №82

Such friendly service! Ive been actively trying to tell people with Subarus to go here.

Ma
Review №83

Best service. Would not think of going anywhere else

Fr
Review №84

My wife and I are from out of town. Her 2006 XC70 developed a problem. The engine light came on and the car had no power. We needed to leave town by noon to come home. Bruce Ackerman was able to squeeze us in at 8:15 am and we were on the road with a new fuel air sensor (Genuine Bosch) by 10:30 am. I am really impressed with Ackermans and it is easy to see why they have been in business for so long.

Ki
Review №85

When everyone else in the area wasnt able to get me in to see them in less than a week, these folks were able to see me in a few days. They replaced my alternator and the battery and lights that had been blown out when the alternator began overcharging everything. I cant recommend them enough.

Sh
Review №86

If you have a Volvo and of course you love it then just go to Bruce at Ackerman’s shop. Dont forget to tell him that Shahand sends you there. He might give you an extra discount ;)

Pa
Review №87

I stumbled into Ackerman a couple of years ago. I wanted someone familiar with Subarus. Since that initial visit, I continue to go back. They are not in my backyard and it takes effort to go there. I do this because of their service & integrity. I highly recommend.

Bi
Review №88

I depend on Bruce and his team.

Ro
Review №89

Ackermans took care of my transmission flush and inspected an EVAP leak. Unfortunately No symptoms found on the EVAP but was not charged. Very fair and would recommend

Br
Review №90

I had an issue with my trunk no longer locking, so that I couldnt keep anything valuable in the car. I called a couple places for a quote about a repair, and another place quoted me $100-250 just to take a look at the problem before replacing anything. I left a voicemail at Ackermans and Adam called me back right away; he troubleshooted with me over the phone and found the problem! It saved me a trip to the service center and a lot of money. Thanks so much!

Ia
Review №91

Bruce and his crew are everything a repair shop should be: knowledgeable, friendly, and well priced. It doesnt hurt that they are also community friendly and seem to always go the extra mile for customer service. I dropped my 93 Volvo wagon off for repairs before the holidays and Bruce met me on NYE day, even though they were technically closed. My car was waiting warmed up and toasty right when I said Id be there. Turns out one of the repairs was a little trickier and I found the same problem still occurring after I picked it up. I took it back the next day and they repaired it for free and even had the car washed and detailed as a kind gesture for not getting it the first time. I understand that cars are tricky and even experienced mechanics make mistakes. The car is driving like a dream!

Il
Review №92

What I like about these guys is that they actually call you as soon as they finish servicing your car. I have now used them twice for my 2017 Subaru Forester and plan on coming back.

Sc
Review №93

Do you trust your mechanic? To me thats the reason to keep returning to a shop. Weve all had the experience of wondering if a repair was really necessary or if the real problem was fixed. I have been taking my car to Ackermans for the last ten years because I trust Bruce and his crew. They find the problems, they fix the problems and they dont fix stuff that isnt broken. I could give more detail, but to me it just comes down to the most important thing. Trust.

Ke
Review №94

Quick friendly service. Definitely coming back.

Ab
Review №95

Bruce Ackerman provides the highest quality service - he is honest and reliable. I would recommend his shop for any car repairs.

Ge
Review №96

Very friendly. Very thorough.

Ma
Review №97

Great service, good prices and knowledgeable staff. Even won a gift certificate to Chez Panisse!

Ha
Review №98

Excellent service and reasonably priced.

St
Review №99

Fast service. Very friendly. Will return.

Be
Review №100

The Subaru whisperer. Great service at reasonable prices.

Information
25 Photos
100 Comments
4.9 Rating
  • Address:2220 San Pablo Ave, Berkeley, CA 94702, United States
  • Site:http://www.ackermanservicingvolvo.com/
  • Phone:+1 510-549-9330
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto spring shop
  • Engine rebuilding service
  • Small engine repair service
  • Transmission shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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