When we arrived to pick up the truck we had a long wait...they need more counter help. The gal at the counter was very sweet, but not very knowledgeable! She also didn’t help us with the car carrier. She told us she could only tell us what to do to get my car up on the carrier and that meant that every time we had a question , she told us to watch a you tube video on it! Finally after about 30-45 minuet of my daughter and I trying to figure it out a guy in a Penske shirt pulled up and physically helped us. So we were finally about able to head off on our adventure!

Called to see if they had a van or box truck that could accommodate a 10 ft paddle board and other items. Was met with a curt “no” and then the gentlemen hung up..........Called Enterprise and got a truck and was treated with courtesy and respect. The 5 star reviews here give me pause, would never rent from these folks

Excellent service. Fast friendly attendant will be using them again soon

Dont be miss lead by the last comment. Yes the trucks are better and less expensive, also like he said the dog is super cool. But the customer service was horrible. I have never once written a review before, but me being a business owner I take customer very serious, and it was obvious she doesnt.

So easy and cheaper than U-Haul! Nice people, literally walked in and got a truck right away.

Wonderful customer service. They have taken care of us 3 times now. I would highly recommend them.

Use this company!!! They have good prices and provide a great service.

Our company has been using Penske Truck rentals....they havent failed us yet. You can depend on them. The only thing I can see for improvement would be the maintenance guys need to make sure the windshield cleaner is full.Thank you

The customer service was great. The Penske trucks are definitely better than the competition, and they have a delightful dog.

Friendly Staff, Helpful, with Great Service.

Look for online discounts, pay attention to all the details!

The go to truck rental