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Bills Towing & Auto Repair
S2516, County Hwy BD, Baraboo, WI 53913, United States
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Ka
Review №1

My chevy 1985 can broke down on the side of the highway 20 miles from the dells. after trying to fix it, i called triple A and they sent Bills to tow me. They showed up in 20 minutes & fixed it in an hour. I am very appreciative of how quickly they picked us up and fixed the problem & were very reasonably priced. THANK YOU Matthew & Bill.

Ke
Review №2

Husband went through them to get an intoxilock put in.. run around from day one. Nobody was there to receive the device on the day it was scheduled to be installed. So it was cancelled and they didnt even so much as call us to let us know.. we had to call them to find out. No paperwork or instructions. Just who wants the keys when picking up the vehicle. They told him to unhook the intoxilock today when the battery in the vehicle died.. which according to intoxilock shouldnt have happened. Unprofessional. Unreliable. Would not recommend and going elsewhere ourselves after today.

As
Review №3

My brakes were froze and they fixed my brakes sooner then the estimated time. Unfortunately the company they get parts from sent a bad caliper and the brakes went out the next day. They came to my house and picked up my car and towed it to the shop. Replaced the caliper and made sure it was good and did everything they could to make sure it didnt happen again. They then towed my car back home for me! That was awesome! Saved my dad and I a lot of time and gas/money.

Ch
Review №4

Their prices for towing were absolutely outrageous. We had our boat parked in a wrong spot ( and yes, we shouldnt have had it parked there... but we didnt know that). It was towed literally across town and we had to pay $500 to get it. . And they broke a light on it in the process. Highway Robery

At
Review №5

PLEASE GO SOMEWHERE ELSE. Was charged $400 for a tow less than 10 miles away and an additional $240 for storage fees. Total rip off. When I first called, I was never told to make an appointment, so when I showed up the next day they said they couldn’t help me and that I had to come back tomorrow. Not to mention it’s $45 every day the car is left on the premises. The man inside told my boyfriend to go outside because he didn’t want to listen to him talk about the OUTRAGEOUS prices anymore. Very unprofessional and rude. Please go anywhere else by all means and avoid this place.

Ke
Review №6

Came to Wisconsin on vacation, alternator went out as soon as we got to town. called Bills to have it towed and repaired. Was told it was $150 for the tow and theyd get me a quote on the repair. After it was towed they quoted $700 for work, then sent my husband a text saying the tow is $275 instead of the agreed $150. I didnt want to pay for repairs so I told him Id pay the $150 towing and make other arrangements. He told me they towed my van 25 miles away to their shop instead of the address listed online. My husband called back and said he wanted the repairs done and they quoted him over $900 for the same job previously quoted. We told them wed be in to pay originally agreed towing amount and get our vehicle. they wouldnt tell us address where it was being held nor would take our tow payment. we had to have our daughter drive 5 hours to pick us up and had to go home without our vehicle. our uber driver told us that this company prays on out of state people and rips them off. not impressed...and now have to figure out how to get our vehicle back.

Ki
Review №7

Vehicle was stolen and recovered by this company. I called ahead to get my items out of the truck, was told someone would be here by 10am. Took off work to drive over to find nobody here. When I called to find out what was going on a very rude lady said we need to call an hour ahead. I did. Said someone “should” be here in 30 minutes to an hour. Hung up on me when I became agitated and must have burned their truckers ears ... I would give a negative if I could. -5 stars.

Lu
Review №8

Good Towing company. Honest.

Ma
Review №9

Jumped our Battery. Timely, Professional, Personable, Efficient!!!

Pe
Review №10

My car was to be towed from my job. There two Ways in. The door for the foundry and cnc. Then the other door located on the other side. Also two different parking lots. Well, they showed up, called me (I can’t have my phone on the floor) couldn’t answer. So instead of called my employer. They leave and let me car sit there.Really, you call the person your towing the vehicle for and they don’t answer as they are at work. The next reasonable thing you do is call their employer and let them know who you are and the person you are looking for. It’s not that hard!!!

Da
Review №11

They promote themselves as a 24 Hour service company . This is NOT true. Called their company at 5:46 P. M. On Friday, January 17, 2020 for a jump start for a vehicle in the Baraboo City Limits. Person who answered the phone was not very friendly and said they had no one available they could send out tonight for that issue We then called a competitor who arrived within 15 minutes, and successfully jump started our vehicle. We have used Bills Towing in the past, and were happy with their service. In the future, though our first call will be to the competitor of Bills Towing who actually provided service to us tonight. Read their reviews and you will see I am not the only person worth this issue.

Br
Review №12

We were on vacation and enjoying our time at Mount Olympus. On our way out I realized that I have lost our only car key. With the fear of being so far from home and that someone had found it and was waiting for everyone to leave so they could steal our car. We called Bills Towing. They were really close by and was able to tow our car to our hotel room. Tow truck driver was very professional, polite, and understanding. Tow truck driver which his name escapes me now but was an ex-marine was very good at what he does. Made sure that he did not damage the car because the wheels were locked. Very knowledgeable on how to tow a car. Thank you for the help.

Dj
Review №13

If I could give them a negitive I would. People are very rude on the phone and in person. They were late and then I driver came is was rude as hell. Call somewhere else.

Ka
Review №14

I had called them around 11:30 p.m. needing a tow since it said they were open 24 hours. I explained to the guy that answered what I needed and where my location was. He told me No they wouldnt let him send someone out at that time of night that far. It was 12 miles, just 12 miles and I was told no. I have never been told no before from a business when their job is to literally help tow someone out of a jam. This was after I tried two other tow companies who didnt answer. I walked in the cold with the wind blowing strong to a house to try and get help as a result. When that didnt help, I had no choice to call the sheriffs department for help. A deputy came out to try and help but we couldnt get the car unstuck. He talked to dispatch and they were able to get a tow company from Reedsburg to come out. So finally after 2 and a half hours, my car was free and I got to go home. I had to go through all this because I was told no from this company. I have never been so upset with a business before and I would never recommend them to anybody as a result of it. If you are ever looking for help, do not go to them because they will not help you.

Ja
Review №15

I wanted to write a quick review of my tow experience with Bills towing company on july 23rd. Family on vacation at the Dells. The driver arrived almost immediately after we called Ford roadside assistance. We had a damaged key fob and the ignition was disabled and he had to take extra steps to get the truck on the bed. The guy was very professional and we made small talk that made everyone feel comfortable. I appreciated his timeliness and courtesy. Thanks for letting me share my view. Mr. P

Ri
Review №16

2 Great experiences! I highly recommend!!Upon arrival from IN we got a flat at the neighboring Condo office to ours where we were to check in at & Bills was sent via my insurance company. He, whose name Ive forgotten-sorry!!- arrived quickly, was friendly, fast with the spare and helpful in trying to assess my tire. After suggesting a closer Walmart could repair it easily I asked if they would if I so choose. He said yes. The next evening Walmart had a 2 hr wait & I preferred to give Bills my money anyhow so I drove an easy 4-5 min out of our way to them. I am so glad I did! The same great guy was there and had my tire plugged in less than 20 min. Thank you so much your help in both places!

Ha
Review №17

Garbage. If I’m ever in cow land again, I’m not going there.

Ja
Review №18

Outstanding service, Shane the driver was friendly and prices very reasonable. Very easy to to talk to and very prompt. Was able to drop my wife and kids off at the hotel and myself and car to dealership. Reccomend highly

Ly
Review №19

My truckk was stollen and totaled. They new i had little money. They waved the storage cost for me . nice people

Lu
Review №20

Cannot be more unprofessional. These idiots towed my car to some random persons house and left the car there unlocked. They claim it was the insurance companies fault for an incorrect address but I have the text messages from Farmers showing they had the correct address. Cannot live in more of a nightmare then working with these people.

da
Review №21

Mike the driver was very friendly helped me get my car unlocked and when got my door opened my car didnt start so he gave me a jump start .Would recommend bills towing to anyone thanks Mike

In
Review №22

I have been calling them and asking them for my visa receipt for 3 days. theyre excuse every time is oh were getting hit by a storm, our computers are down yet they were able to send me the invoice? weve already had to stop and have our trailer fixed because of the work that they did.. plus an $87.00 administration fee apparently to put out pylons to make people pull over... like really? anywhere else you go will put out the pylons for free!! will never use this company again. so unprofessional. i wouldnt even give them 1 star.

Jo
Review №23

I am really late in reviewing Bills Towing but I have to share the experience I had with other travelers or anyone in need of good, honest auto repair. First of all, I was a woman traveling alone with two teen girls, a toddler and an infant. I wanted to take them to enjoy a weekend in the Dells. As soon as we arrived at The Wilderness Hotel, I noticed my check engine light was on. I assumed (or rather hoped) my engine was just hot or something. We unpacked and checked the hotel out and decided we would go in to town for dinner. When we tried to leave, my car (2008 Suburban) had a warning alarm I had never heard before and Turn Engine Off Immediately was displayed on my dash. I did just that and then I panicked. I didnt know what to do. I called my husband who offered to come up but it was a long drive and we would still have to get the truck home. I decided to research local auto repair shops and found Bills. They were there to pick my car up within 20 minutes and told me they would call as soon as they had an update. Within about an hour the mechanic called me to tell me my oil was black and down to only about 3 quarts. He checked the engine to make sure I hadnt done any major damage and gave me a double oil change to wash out any old, burnt oil. They also came to pick me up. The whole ordeal cost less than $120 which is a standard tow in Chicago. I believe its important to pass this story along because I could have very easily been duped into huge repair costs and parts I didnt need by an unscrupulous mechanic. Thank you Bills Towing for being honest!

Ha
Review №24

Great company to work for! I have worked here for 9 years and I am like family. I am always treated with respect! Love my job!

An
Review №25

Who tries to charge 600 for a tie rod replacement! Yep, talk about trying to take advantage of someone! Not only that tried charging me 175 for my car to get towed to them, when I was only less than 2 miles away! Do not support this business I bet all the 5 stars are from fake accounts!

Jo
Review №26

Very helpful, clean truck, charged to my estimate. No issues. I would definitely use them again! They came and towed and delivered, no problem.

we
Review №27

My Ford Explorer broke down Sunday Sept. 3rd and of course Labor day weekend. I called my Insurance co. so she told me a Bills towing would be out to get you, I decided to ask a stupid question, how long do you think until they will get here? well she said it is Labor Day weekend. Just about ready to cry, 10-15 minutes later here he comes. Very polite and professional {remember labor day weekend} Did not complain he was working all weekend, like others would be. So anyone reading these reviews please read my experience with Bills Towing, GREAT SERVICE!!!!! I would give them 10 stars if they were up there!!!!!

Di
Review №28

They Fixed the fuel pump in my truck at there Lodi location and got me back on the road to the dells. They are amazing and I was extremely satisfied with there service. A true one stop shop.

Ma
Review №29

One of the worst most unprofessional owners of any business I have ever met. Overcharges terrible customer service and treats his employees like dirt. I wouldnt recommend them to anyone!! had to give them a star or you wouldnt see this post. Minus 5 star!!!

Ch
Review №30

Took work truck for starter repair, had it for a week and wouldnt provide estimate. Dishonest mechanic, couldnt give straight answers. Was told mechanic is working on it when I called, asked to speak with mechanic and he was mysteriously NOT working on my truck and was no where to be found. Have to tow to an actual mechanic for the repair. My company is out cost of 2x tows plus rental for 2nd week.

Ta
Review №31

They were a great help when I got a flat tire on the interstate. Got there quick and I was quickly on my way.

Ke
Review №32

Yanked my vehicle sideways when I offered to line it up. Broke my tow hitch and bumper and insulted me about it. Would never recommend.

th
Review №33

Driver was friendly but way over charged. was less than a mile from shop and they charged $192. had another tow comp charged $89 for towing in same town shame on them.

Jo
Review №34

Do not believe a word they tell you about pricing. I was lied to by someone whom I thought was being on the up and up. Use someone elses tow service if you can.

Sa
Review №35

Bills was very prompt at towing my vehicle however the service I received when trying to have the vehicle transferred to another body shop was unacceptable. They were impossible to get ahold of for the alternate towing company to retrieve the vehicle, causing quite a delay in my repair process. Bills needs to have an answering machine at their Baraboo location so they could be reached promptly.

Ki
Review №36

Over charges people,claims he is in the business to make money, but he doesnt care or consider how he gets it! Poor customer service, rude on the phone.

We
Review №37

Great Place!! Good Equipment and Service. Quick Response!

To
Review №38

Not even close to being professional, but they love to take your money $$$Call another company, do not use them. EVER!Tell everyone you know,? Horrible services provided.

To
Review №39

Late night vehicle recovery. Fast and courteous with clean equipment.

Br
Review №40

Very quick to help. Very professional! I dont think there is anything those guys cant do!!!

Al
Review №41

They were not very friendly over the phone

sh
Review №42

Local Towing and repair in Baraboo, Lake Delton, Wisconsin Dells area located near Dells Delton Attractions

Ch
Review №43

Quoted $1400 to winch out a Bobcat of the mud near the road, called someone else who did it for $170

ja
Review №44

Great service!!

Ty
Review №45

Changed my tire on the side of the road. Got back on the road quickly.

An
Review №46

Bills Towing is a rip off They are horribly over charging their customers. Find a different towing company, or youll be paying dearly.

sh
Review №47

Closed when we went

Bo
Review №48

Very nice customer service

JA
Review №49

Truck was quick to get on scene

Ch
Review №50

Great service

Ch
Review №51

Great service

Information
8 Photos
51 Comments
3.1 Rating
  • Address:S2516, County Hwy BD, Baraboo, WI 53913, United States
  • Site:http://www.billstowing.biz/
  • Phone:+1 608-356-2000
Categories
  • Auto repair shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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