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Automotive Specialty Services
1049 OH-83, Avon, OH 44011, United States
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1
Review №1

Replaced my neutral safety switch/range sensor which a lot of shops wouldnt touch. Only billed me for a half hour...most shops will bill you automatically for a hour even if they only have your vehicle for 20 minutes. I respect that honesty. They also gave me the lowest quote of all the shops I called. Also got a $25 off coupon off my next service. They have a great program you can purchase like 8 oil changes. I will be back again.

Da
Review №2

They have the best customer service ever! I brought my Jeep in to get looked at and they sent me a video of their inspection. It was awesome and the staff are super friendly as well

Jo
Review №3

My car broke down i called asked about a tow truck they had one sent very very fast and thoroughly checked my vehicle and it was fixed the very next day loved the service everyone showed me there and will definitely come back if when needed ty to everyone there

Am
Review №4

Scheduled my oil chamge and i told them when i scheduled i was to wait with my car. When i came they said my wait was going to be 2hrs. In the meantime my son fell in the parking lot and busted his forehead. So i went in explained what happened and the lady didnt bother to ask if he was ok or to offer any bandaide or anything. So i told them i have to reschedule my oil change and that i wanted to wait for my car and she told me they have nothing until the 2nd week of july. I said NEVERMIND! never again

St
Review №5

Good price estimate for needed brake work, in a couple of weeks.

vi
Review №6

Fantastic service! Very professional

Da
Review №7

Top notch staff and employees. Take you right to the service bays to show you your vehicle if there is anything wrong.

Ch
Review №8

Been dealing with there for many years.very reliable work.always been there when I needed them.would recommend to anyone and I have many times

Ma
Review №9

AMAZING customer service. I kept hearing a strange noise when I pressed my brakes, I called automotive and Diane said I could bring my car right in. The same day I had my brakes replaced, I was also able to get an oil change which I was really in need of I just hadn’t had time to stop for one. Automotive Specialty Services gives world class service. Look no further for a good, quality, friendly, TRUSTWORTHY place to have your car serviced. I will definitely come here and I will refer all of my family and friends as well!

Mi
Review №10

Excellent shop ,I would recommend them to everyone.

te
Review №11

Unbelievable an honest repair shop. I took my car for an oil change and was pleasantly surprised. Diane and Scott make me feel at home . Scott took the time to show me some things that would need attention and explained what the noise was when I went over a bump. No pressure just good information.Great Service and Great People

ji
Review №12

I think I did an earlier post of this automotive shop very respectful and great people and great service

Br
Review №13

Very fair in pricing. Very clean and courteous

Ta
Review №14

Ive been taking my car here for over a year and have had nothing but great experiences all around! They are the nicest people doing honest work and really know how to take care of their customers. I love their transparency and just how easy they make maintaining your vehicle. Give them a call!

Er
Review №15

I have driven by Automotive Specialty many times. When my car started making noises AS stood out in my head so I gave them a call and Im very happy I did. I had a great experience from the beginning to the end. The facility is clean, I was offered a loaner car which was a huge help to me, and the CS is awesome. Thank you Diane (she is very helpful, and sweet), Dave and Bethany. I will be back to have my car serviced again.

Wi
Review №16

Great Service 👍🏽

Ky
Review №17

They are fair, inform you of everything, dont try to sell you what you dont need. The staff is friendly. A mechanic you can trust.

Ka
Review №18

Diane and the gang have been caring for the entire familys cars for almost 15 years. Love being able to stop with a problem, get an answer and quick service. Not having to worry about having a vehicle while mine is being serviced is a Plus ! Sometimes you have to look past the difference in prices and compare service and benefits. Very affordable !!!

Ca
Review №19

Freindly. Good service.

Li
Review №20

Nice phone service

Au
Review №21

Very nice and trustworthy people. They always give great service without being pushy to do more, also they are normally very fast.

ka
Review №22

I am new to the area and brought my car here after it broke down, leaving me without a vehicle. I was very impressed with the facility. It was clean, well decorated and quite comfortable, not what you expect from a repair shop. Diane, at the front desk, is kind and genuine. She does a great job making you feel at ease through the process. She was very helpful with everything from start to finish. I was given a courtesy vehicle while car was being repaired which was very important for me. There was some miscommunication that happened when another employee had called to talk with me about additional repairs needed. They went above and beyond to reach out to me after realizing it and clear things up which I greatly appreciated. It is only from the stress that caused that I give 4 stars. Everything else was exemplary! Wonderful customer service!

Ma
Review №23

Polite and business, plugged tire and on my way.

Ma
Review №24

I cant say enough about the excellent service from the friendly, yet professional staff. We were updated by the mechanic throughout the repair process! Extremely satisfied!!!!

Ed
Review №25

Super friendly and very good at what they do.

Al
Review №26

Great staff personable and professional.

Ja
Review №27

So I contacted this company to get a quote to repair a leak in my rear axle seals. I was quoted the outrageous price of $1,400.00 plus tax. I was told due to a redesign done on this area of the vehicle this is why it was so expensive. After doing more research and speaking to a few speciality shops who do many of these types of repairs daily. I found it is only about a $400 job if your dealing with an honest company. If you use this company and they give you a price for a repair. I would call other places and compare it first as they are wayyyyy over priced. The price they gave me is more than what it should cost if the axles needed to be replaced!!!! Consumer beware on this company and their pricing! If I could give negative stars that is the rating they would get!

Im
Review №28

Very good service and people. Highly recommended business

St
Review №29

Great place. Everyone that works there is friendly. Always willing to work with you.

Dr
Review №30

Took a chance on this repair shop by googling them and reading the reviews. I am someone who almost always either does the work myself or goes with someone I’ve dealt with in the past. I was beyond thrilled with their customer service and handling of my repair. Completely thorough, great communication and competitively priced. A great experience and they have earned my business going forward. Bravo!

Sa
Review №31

They were nice yes. Clean waiting with coffee room, welcoming and professional staff. The owners looks like she take care of her customers. No issues there at all. But honestly very overpriced. I ended up going somewhere else where the total bill for fixing the car was cheaper than what they asked for to diagnose the car. So they would be fantastic if you are willing to pay extra to get the car fixed.

An
Review №32

I am new to the area and was a great first impression. They were extremely helpful and walked me through things that needed to be fixed on my vehicle. The customer service is excellent! The best part, there was no pressure to make decisions on repairs. I will be back.

Je
Review №33

Best place!! Theyll take great care of you. Theyve never failed me. Always kind and arent out for your money. They really care about their costumers😊😊

An
Review №34

Every experience is always welcoming, informative, and pleasant. Diane and Casey are always clear on the status of my vehicle, what repairs are needed, and what will require attention in the future. All while the awesome and knowledgable mechanics in the shop are getting my car back in tip top shape. If you want your vehicle serviced and not your wallet, this is definitely the place to go!

Ki
Review №35

I chose to visit Automotive Specialty Services for service to the back brakes on my 2011 Toyota Sienna based on positive reviews from satisfied customers. Even without an appointment, they were able to get to my car quickly and even provided a shuttle to transport me home while repairs were being made. Their attention to detail and the customer experience are top-notch. Everyone, from the front desk, to the shuttle driver, to the gentleman servicing my car, was friendly and knowledgeable.

Ma
Review №36

I always dread taking my car in to get it fixed. I know it will be a lot of money, and I always feel pressured to spend more. This experience was completely different. I felt that they really tried their best to keep the cost low and fix only what was necessary. I was treated so kind and they even gave me a loaner car while mine was being fixed. I ended up spending a lot of money, but I felt it was worth it with the excellent customer service I received. My car now drives like new! I have already told all my friends about them and I am now a forever customer. Thank you!!

br
Review №37

These guys are awesome. They work on everything. Went in today for an oil change and an alignment. They gave me a free oil change, even though my car needs full synthetic. They are very knowledgeable about cars. Great customer service!

Ch
Review №38

My experience has been wonderful. The staff are all super-friendly and do anything they can to accommodate my schedule and needs. I am able to drop my car off in the morning and get a ride from the driver Brian to my house or work. This is such a great perk and is so convenient. In regards to the work done on my vehicle, all of the recommendations have been valuable and thorough. The pricing has been fair and I receive an entire breakdown of the inspection upon pickup. Did I mention that Brian also picks me up and brings me back to pick up my vehicle? I will definitely continue to use Automotive Specialty Services!

za
Review №39

They have a good service and they take care of me

Te
Review №40

Best automotive shop I have ever worked with. So professional and nice. The free taxi service and free loaner vehicles make getting your car taken care of so fantastically convenient. All at a great price. And to top it off all the labor and parts they do are warrantied.

Ky
Review №41

First and foremost all the staff are extremely friendly and very personable.So I came in for an alignment on my car and was quoted a reasonable price. It didnt take long at all before my car was in the shop and their team was inspecting everything. Within 10 minutes a guy named David came out and greeted me and walked me back to explain what they found in the inspection process. He showed me in detail that my ball joints were going and what it looked like when Ball joints were failing. Now I already knew what it looked like when ball joints are going but for someone who doesnt know that sort of thing I can see it being very very helpful. Because most places will just come out and tell you that your ball joints need to be replaced instead of actually showing you and explaining.A lot of people tend to think of auto mechanics as them trying to get one over on people, because lets face it, some of them do. This is not the case here. I would very much recommend anyone who doesnt do auto repair themselves to come check this place out and enjoy the friendly experience this place has to offer.

Th
Review №42

So far, my experience has been wonderful. Very friendly, welcoming and knowledgeable staff. I took my 2008 Ford Explorer in last Friday for an oil change and inspection (since it was a new to me but used car recently bought) to find out any hidden issues. They let me use a loaner van so I could still get to work on time and called me a bit later in the day with their findings from what I had mentioned with my own concerns. Their quote was thorough and detailed when I spoke to their mechanic. He was extremely patient when I asked questions and answered them without hesitation, which set my mind at ease with his skill and knowledge. They let me keep their loaner for the weekend so I wouldnt be without transportation and I got my baby back today! They made amazing time with the work needed and helped out price wise with what coupons they were currently offering. Diana is a very lovely and classy lady and was extremely professional. Thank you for your hard work, everyone at Automotive Specialty Services! You guys have earned another long time customer!

Ru
Review №43

Automotive Specialty Services is special in the way they treat their customers, the expert manner they fix my aging cars and the care and respect they show each other and everyone who enters their door. Their flexibility, foresight and concern for safety is demonstrated whenever they describe my repair options. They are cost conscious, efficient, have a great staff and led by an excellent manager, Diane Weber. They have earned my trust and continued patronage. They also provide significant creature comforts while waiting. Thank You Automotive Specialty Services Rudy

Ga
Review №44

Great customer service and did exactly what they said they were going to do! Kept you informed during the whole process. Plus there is cookies and they were so sweet to our puppy:)

Da
Review №45

Honest and fast.

Ka
Review №46

This is the best place to get your car worked on! I left here feeling like I got a deal instead of screwed (as I do going into most shops)! I cringe getting my car worked on, except when I came here! This is my first experience and I will be back 100%! Highly recommend! And even left with two cookies :)

De
Review №47

Wow, what a great experience. This is the second time I have been in for service and loved the experience. I dropped off my car and Brian took me to my work and picked me up when my car was done. I had an oil change and requested them to put wiper blades on my car. When they called to let me know my car was done, they informed me the wiper blades were free with the oil change. What a nice surprise. I know my car is getting older and I put a lot of miles on my car each year. They mentioned a couple of items that need to be done (which I knew about before going there) but they did not pressure me or scare me into getting them done immediately. They provided me quotes for each service and I now have time to budget for those expenses. Everyone was so nice and I loved the chocolate chip cookies they gave me when I left.

Di
Review №48

Thank you for keeping my car running safely. Their check-ups on my car have saved me from having to use the free towing service! I am thankful for the free loaner vehicles over these many years. I am always greeted with a smile and a cheerful hello. Nice clean waiting room with free coffee when I choose to wait. Happy to leave this 5-star review!

Ga
Review №49

I travel quite a bit for work and need to trust that my vehicle is well cared for on a regular basis. This facility is very clean and the waiting room is stocked with coffee, water, and tea. The staff is courteous and willing to explain the need for a repair as well as the priority of a recommended repair along with approximate cost. It is helpful that options exist for waiting for an oil change and tire rotation or having the ability to be taken home (Brian is great!) and picked up to retrieve my vehicle when repairs are needed. I have been offered a loaner vehicle as well. It is well noted that the individuals here are socially conscientious. They support many good causes and offer the opportunity for their customers to be a part their donations. Lastly, it is convenient to buy the vehicle discount package that includes oil changes and discounts on some of the services. Thank you for your good work.

Co
Review №50

The service here is excellent! They were able to get me in first thing the morning after Christmas without a problem. Their communication was wonderful. We were in from out of town and they were able to have us fixed and back on the road by noon. Not to mention they gave 10% off for AAA members! I would highly recommend Automotive Specialty Services!

Br
Review №51

WOW! This is how I feel every time I leave this wonderful place. This is customer service that is off the chart. Driven totally by customer satisfaction. I have been coming here for 16 years and highly recommend this wonderful business. Trust me...their name Automotive Specialty Services says it all...YOU and YOUR car will be the recipient of SPECIALTY SERVICE.

Ke
Review №52

These guys made my Christmas holiday. 2 days before I was set to drive back to PA, my alternator decided to stop charging the battery. Diane and team went out of their way to make sure I had a loaner car for my last 2 work days and were able to finish my care by the time I was done with work on the before I drove back.I wouldnt have been able to get back safely to celebrate with family without their help and cant thank them enough for taking the time to fit me in and get the car ready in time.A++ service and quality!

Me
Review №53

We recently had an issue with one of our vehicles and had to have it towed to Automotive Specialties. They were able to determine what was wrong and repair it same day which was important to us. They happened to email me a coupon that morning to offset the cost which they do frequently. They offer free rides to and from their shop and a loaner car if needed. Im impressed by how knowledgeable the front office staff is regarding vehicles. It makes it easier to make appointments and explain what is happening with our vehicles. They are always friendly and willing to work with you to get your vehicle repaired and offer lots of payment options. They try to make car repairs less painful to the car owner. Great job!

Gu
Review №54

Extremely kind and professional. Saved me from an expensive repair I thought I needed.

Sc
Review №55

Diane and the crew at Automotive Specialties are experienced and very professional. They service both our vehicles and we are extremely happy with their services.We received e-mails with pictures of our vehicles where repairs would be needed with explanations before doing the work and recommendations.We have had great experiences every time we have been to their facility!

No
Review №56

I am pleased to have found Automotive Specialty Services when I moved here in 2008. They have taken great care of my Chevy pick up, Highlander, and now my daughters car. The service is and personal care is amazing from the entire staff. They will walk you through any problems or questions you may have. I recommend you give them a chance, they are far above any other auto shop out there.

Re
Review №57

I am editing the review below because shortly after posting it, we decided to get a 3rd opinion on the problem originally diagnosed by Automotive Specialty Services. We had a friend complete the inspection and he confirmed that indeed the problem in question did exist and it turns out the dealership was misleading. Since that time, we have continued to use Automotive Specialty and greatly appreciate their services! I have kept the original review below to be transparent (and believe that second opinions are helpful) but it should be clear that Automotive Specialty Services has only given us truthful information and reason to trust their expertise.As part of the car care club, we were pleased with the ease of scheduling an oil change and paying a reasonable price for the services. The staff at large are extremely kind and accommodating. Also, I appreciated the results that were sent to me via text once my vehicle was checked over (then a staff member called me as I had questions about those results). Again-the employees are professional and efficient. However, I was disappointed with the recommendations given regarding two repairs that were needed for my vehicle. As my vehicle was only purchased a few months ago (in wonderful used condition), the issues communicated to me seemed impossible. I ended up taking my vehicle to the dealership where it was purchased and they checked it over. Only one of the issues that Automotive Specialty Services found was accurately diagnosed. The other issue was nonexistent (my husband looked with the mechanic at the dealership to see for himself). I am disappointed because if I wouldnt have investigated further (with a second opinion), I would have spent almost $400 on a problem that did not exist. I suggest getting a second opinion if major repairs are suggested.

Pe
Review №58

We have been loyal customers of Automotive Specialty Services for about 20 years. They are always friendly, honest and professional. The quality of service is great and the prices reasonable.Just a few times, we have needed quick repairs, and they have always been accommodating. We couldnt ask for better service, and are very satisfied customers.

Av
Review №59

By far the best auto repair facility we have been to. I appreciate the fact that they counsel me on the repairs, discuss prioritizing certain operations and provide pricing options. Casey is extremely fair and really good guy. Free loaners are provided, just make sure to give advanced notice. The waiting area is clean and comfortable and if you pick your car up in the afternoon, they give you fresh baked cookies! I am comfortable sending my kids there knowing they wont be taken advantage of. Finally, they offer financing so you dont get crushed with a major, unexpected expense. Get the Car Care Club, too. Definitely a great way to save money!

Mo
Review №60

I have to admit I have avoiding going here. You know the saying “ something is too good to be true” ...that’s what I thought of Automotive Specialties. I needed an oil change and also had a slow leak in one of my tires. I had a coupon and didn’t need an appointment so I figured I’d try them as they couldn’t be any different than anywhere else. WOW! Was I surprised. The people were super friendly. The front was super clean. They didn’t overwhelm me with a thousand things I should fix because my car was “unsafe”. I paid what I expected to pay without any surprise added fees. I felt like I was valued as a customer and even more just as a person. And as a bonus, I even got warm cookies as I left. I’m only upset that I didn’t go there sooner.

Ha
Review №61

Ive been coming to Automotive Specialty Services for 20 years. Diane, Casey, and the gang have always taken care of me and my family. I bring all of my cars to them. They offer the best advice, guidance, and options that you can find for your vehicle. They offer the best warranty on parts in the business. If they replace a part (say a power steering pump) on your vehicle and say like 5 years later you have an issue with the power steering pump again on that same car, they will replace the part free of charge (including labor). Diane and the gang have never steered me wrong. When Im in the market for a used vehicle, I bring it up to them and the go over the vehicle for me. They tell me everything they can about the vehicle and it, if they believe the vehicle is worth purchasing. I know they are not the lowest cost repair center out there, but they are still LESS expensive than taking the vehicle to the dealer, and all of their technicians have years of experience and are ASE certified. They work on all makes and models of vehicles, offer loaner cars while yours is getting serviced and 6 month same as cash payment options. I also had a issue with one of my vehicles. I dropped the vehicle off on Sunday, filled out a envelope and they were able to find out what was wrong with my car and fix it in less than one day. They are awesome and will always use them

Mi
Review №62

Love it. Took my jetta there for an oil change and to fix my brakes calipers and rotors. Decent pricing, friendly and helpful staff. I definitely recommend. Website is also easy to navigate.

Ma
Review №63

Automotive Specialty Services in Avon is the only place I take my vehicle. The Lifetime Warranty is the best option I could have purchased as it has saved me literally hundreds of dollars. The polite staff have always addressed my questions promptly and have ensured a “loaner” vehicle was available when needed. Highly recommend!!!

Ja
Review №64

Customer Service was excellent. I dropped my car off in the morning, and used their shuttle service to and from my job. I was able to get my car serviced without having to schedule time off work! They updated me of the progress during the day, and sent full reports via text, pictures included. I am very happy with the whole experience and would recommend them to anyone interested.

Ma
Review №65

Recently, took my Corolla here for an oil change. Not only did they complete the job in 30 minutes, but they informed me I had a nail in my tire. I was shocked when they told me they had already patched it, free-of-charge. Very professional and thoughtful. I highly recommend Automotive Specialty Services.

Ke
Review №66

I took my car in to get a couple of things fixed and overall had a good experience. The workers were very helpful as far as keeping my updated and letting me know what all needed to be fixed. They were also flexible with my schedule which is extremely helpful!

Ch
Review №67

Always professional. Always honest.

C.
Review №68

For nearly 10 years now, Automotive Specialty Services has been my trusted automotive service provider. They have unwavering commitment to quality, great customer care, and generosity to the community (via a variety of charitable projects throughout the year). I am a grateful, appreciative, and loyal customer. I could not recommend them more highly.

No
Review №69

Fantastic service as always

Ro
Review №70

My car had a bent rim from hitting a large pot hole. They were very friendly and instead of recommending a new rim, they were able to bend it back. This saved me time and money. Very impressed with their service and I will take my car back to them again.

Ja
Review №71

I always go to Automotive Specialty Services for my oil changes! Theyre very accomodating from driving me back to work and picking me up at the end of the day. Their inspections are insightful and really cool to see, they come in email or text and allow you to see the problems rather than having to rely on the mechanics word. I fully trust this company with my car!

Ji
Review №72

Casey, Diane and team have always been friendly, helpful and knowledgeable. They recently took my sons Beetle in on an out-of-town emergency basis, bumped him to priority and got him on the road so he could get back home in time to meet work obligations. Much appreciated.

Ch
Review №73

I have had my 98 Jeep worked on twice now by this shop. The first time was to replace the file pump and the a second was to replace the exhaust system, shocks, and check the breaks.The staff are friendly and knowledgeable. Both times they called me, explained the issue, and my options for getting it repaired. They offered to send pictures and gave me quotes on recommend and cheaper parts. I am very satisfied with the repairs I have had done and highly recommend them.

Kr
Review №74

I have been taking my vehicles to Automotive Specialty Services for years. They do an excellent job of explaining what needs to be done and truly go the extra mile for customers. They offer loaner vehicles and rides home/pickup, which is so convenient and helpful. I dont know what I would do without Diane and her staff. They really are wonderful!

Mi
Review №75

Very friendly staff and not pushy at all! Im easily overwhelmed with car problem and the staff here are very knowledgeable and nice! I had a service where I needed to wait about an hour with my full of energy 2 year old. Most garages are not somewhere you would feel comfortable waiting with a 2 year old but they had a spotless waiting area with clean toys.

St
Review №76

I cant say enough good things about Automotive Specialty Services. I used to always stress about our cars and where to take them to get fixed, but I never do anymore. The whole team always takes great care of our cars and gets me where I need to be in the meantime. Everyone is kind, welcoming and understanding, and they always do a great job fixing our cars.

Ca
Review №77

When I go to the shop its like a visit to family.I like that I can get a loaner car if needed no extra charge for a loaner. I can also get a ride home and back to the shop.When I took my car for a oil change, they found something else that needed to taken care. I was taken to the back and shown what was wrong and I sad to fix it.I had a good experience like always.I got my car back nice and clean. Car wash when work is done on a car. (No charge ).This the best place for your car care.This is a 5 star place.Thanks for your good work and your kindness.Carmen

Ga
Review №78

Friendly and accommodating. I have just recently begun to take my car to Specialty to be fixed. I loved getting a cookie one time and popcorn the next. They call me by name and their follow-up is something I have never experienced before. You can tell that they are in the top 1% that will be successful by setting themselves apart in customer service and satisfaction.

St
Review №79

Brought car in with one known issue and a check engine light. Knowledgable staff was able to diagnose and offer pinpoint solution to fixing my vehicle. Diane was in constant communication giving me updates as well as locating parts for my Jaguar. Diane also provided transportation to pick up my vehicle. The complimentary fresh baked chocolate chip cookies were an excellent touch for a job well done.

Ja
Review №80

Have been going to them for over 10 yrs. They are friendly and have a tremendous knowledge base. I put a lot of miles on my car. I feel confident and safe because I know that Automotive Specialty is taking car of my car (and me). Plus, they have a free loaner program, so I never have to take time off from work. I am a very satisfied customer.

Jo
Review №81

I have an older vehicle that has been needing repairs lately. I have been putting lifetime warranty parts which gives me a peace of mind. It is also very helpful that I can get a ride to/from the shop or get a loaner vehicle. I suggest becoming a member of the club that will save you money.

Je
Review №82

We have been using Automotive Specialty Services for over a year and have been very happy with each of our experiences. We have always been impressed with the friendliness and work ethic of the team. They are quick to respond, helpful and complete their work with excellence!

Me
Review №83

I wont take my car anywhere else! They are so up front with what needs repairs immediately, what can wait and how much it would cost if I use certified parts or more generic pieces. Its always been a pleasant experience, even waiting for an oil change. Cant recommend it enough. Thank you so much!

Li
Review №84

Our sincere thanks to Automotive Specialty Services for making sure our sons had a safe car for a trip. Our engine light came on a few days before they were going to take our vehicle. I called them and they got us in right away and showed us the problem. I love the way they send you a video and clearly explain what repairs are needed. We fixed the car and we couldnt be happier with the service and genuine care for our sons welfare. We are forever grateful.

Co
Review №85

Lifetime guarantee on parts & labor, free loaner cars, expert service. Friendly technicians who explain AND actually show you what needs fixed! Top that all off with a free cookie for your ride home.

B
Review №86

Diane and her Team are always great to work with! She runs a very professional, clean shop with a smart business plan...Great Customer Service. Ive thoroughly enjoyed doing business with Automotive Specialty Services over the years.

pa
Review №87

Always friendly. Honest neighborhood folks!

Ja
Review №88

First off the staff is very friendly.That being said, I had my truck repaired there in Sep 2013, amongst some routine maintenance my blower for my heater wasnt working. I had a new baby at the time, so I didnt have spare time to replace it myself. The price they charged was $550.89, they didnt charge me labor and took off $25. They seemed as shocked as I was at the price for this blower, but they seemed honest and I took their word for it.Now fast forward to today. I just replaced that Chinese blower and the resistor myself for $68.69 in the same truck. On top of that the new blower was made in Canada, so I have a little more confidence in it.I recommend researching parts on RockAuto and YouTube the job. You would be surprised at how easy some jobs are.Ive added a photo of the receipt.

Li
Review №89

My husband found this place about a year ago and we have been so glad to bring our cars here. Their loaner program is such a huge help when we are not able to stay and wait. I have an older VW beetle that requires repairs from time to time. This last time, Diane, at the front (she is awesome), sent me photos of what they found and what needed repair. I have never had a service place send photos so I could understand what is being done. I appreciate this part of their service - they are very honest. The entire staff is friendly and takes their time to explain the work being done.The waiting area is clean and stocked with coffee, water and cookies. I highly recommend having your car serviced here. You will be surprised by how well you are treated, the fair pricing, the thorough explanation of what your car needs and the great work. Thanks everyone at Automotive Speciality Services.

Am
Review №90

First time here and LOVED it. Casey and Dianne were so nice and accommodating! I will definitely be back!

Ri
Review №91

I have had many, many experiences with Diane and her crew. They are friendly and appreciative of their customers. We have had as many as 5 cars in rotation there. They are always flexible and complete. my last was simply an oil change and tire rotation. I called, was told to come right in and I was back at work in no time. The cookies arent bad either. I definitely trust Automotive Specialty with my car repairs and service issues which means I trust them to take care of my family.

Da
Review №92

I am very impressed with the service here! They helped me figure out what I needed for my car and did not try to up sale me on anything I did not need. What truly impressed me was when the mechanic took me out to the car and showed me in detail everything that was going on with my car. He also took the time to write me estimates on cost. (brakes, filters, tires) Literally everything I could have needed. The receptionist was also very pleasant and was very knowledgable in what the customers would need. The waiting area was the nicest I have ever seen. I will be doing all of our car business with Automotive Specialty Services from now on!

Br
Review №93

This place is great. Not only do they treat you like an actual human being instead of a walking wallet, they genuinely care about your car too. The readout paper that they give you after oil changes, inspections or repairs is very informative in gauging the health of your vehicle. Their waiting area is very nice with free coffee & snacks, but the best part is that they give you freshly baked cookies after every visit.Definitely enroll in their car care club if you have the extra $$$. The oil changes, rotations, loaner vehicles, and car rides pay for themselves without factoring in the discounts you get on repairs.

Du
Review №94

Honest, knowledgeable, and always friendly. I know when I take my vehicles here for service they’ll be in good hands. Highly recommended.

Al
Review №95

Automotive Specialties is hands down the best place to take your automobile be it for a regular oil change and fluid fill up or a large job, the quality mechanics they have working there and there overall super friendly staff make any car trouble or service a breeze to be apart of! Diane is such a great lady when it comes to service rides and always has two fresh baked cookies when finished! All around would reccomend!!

De
Review №96

I have been a customer of Automotive Specialty Services for years and am consistently delighted with the service the team provides. They have proven themselves to be honest and trustworthy in their service recommendations, and I am always confident in the quality of work performed by the mechanics. Diane is consistently pleasant and professional to work with. She goes out of her way to accommodate my limited availability and provide me a loaner vehicle when my cars are being serviced. I cannot imagine taking my cars anywhere else for service!

Ro
Review №97

Casey always does a great job, the staff is always friendly. Diane always greets us with a smile, and Justin is great to chat with in the car if you end up needing a ride. 10/10

G
Review №98

Love Automotive Specialties. My cars air conditioner hadnt worked properly since I purchased the car. After Automotive Specialties fixed it, I had cool air before I hit 83. The cookies are an added bonus🍪. Thanks Diane and crew!

Bi
Review №99

We have bee using Automotive Speciality Services for many years and have been very happy with the services the provide. We have also been very happy with their customer service. Their prices are reasonable and I can usually get an appointment within a week which is great. I would highly recommend being a part of their club or just going there for an oil change. Im a customer for life.

Me
Review №100

I am very satisfied with the service I received. My tires were so bald they were spinning so bad I couldnt get on the on ramp of the highway and the roads were pretty bad, pretty scary driving on the turnpike. I called Automotive Specialtys as soon as I got to work, they scheduled me to come in a few hours later and did all the work I needed! They gave me a ride back to work then dropped my car off when it was done!Thank you so much for making my vehicle safe on such short notice!Melissa Crawford

Information
33 Photos
100 Comments
4.7 Rating
  • Address:1049 OH-83, Avon, OH 44011, United States
  • Site:http://www.automotivespecialtyservices.com/
  • Phone:+1 440-937-2886
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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