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iPhone Repair Austin - Apple Repair Austin - Hi-Tech Gadgets
13401 Pond Springs Rd, Austin, TX 78729, United States
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Ja
Review №1

I had my iPhone XS Max repaired here after it was stolen and then discarded onto a major intersection and run over countless times.The screen repair itself was lightning fast. The guy at the front counter was very informative and answered all of my questions.The screen repair is seamless. My phone looks brand new. I absolutely love the workmanship. In addition to the work being great, they had the best price out of every place that I called.If you don’t have Apple care and your phone needs to be repaired, this is your place.My phone still has a few other issues that need to be addressed and you can bet, I’ll be returning here.

Ge
Review №2

Super fast and friendly. My need was simple - get a protective cover for a new iPhone and have it put on. Was fast, easy and took the stress off of me. Was included as part of the cost of the cover. Definitely would go back.

Ra
Review №3

Jason is awesome! Fast, professional service at fair price. Goes above and beyond! I would recommend to anyone who needs their iPhone repaired in the area! Thanks, Jason!

Ka
Review №4

Jason and Co are awesome. He has always come through with a high quality repair at a fair price. They are efficient and the work has always been perfectly done with no damage to the devices. We have never had a repair of theirs fail in the years we have been trusting them to repair our devices. It has saved us so much money to not have to replace devices.

Da
Review №5

The screen on my 9 year old MacBook Pro stopped working. For days, I tried various things to get it to light up and work again. Nothing worked. So, I took it to Hi-Tech Gadgets, as they had previously successfully repaired my iPhone. - - This time, Andrews aura kicked in. As soon as he opened my laptop, the screen was working like normal. OMG!! Thats awesome!!No... thats Awesome Andrew Aura! Triple As.... Thank you Andrew!!!

Di
Review №6

My friend recommended this place. I had iphone 11 broken screen . It only took about 10 mins to fix that. Dino helped me . Really nice guy.Highly recommend this place!

Be
Review №7

Outstanding professional communication along with being extremely skilled, honest and upfront. I highly recommend coming here. Ill definitely be back if needed.

Ma
Review №8

My iPhone 8Plus just died on me two days before I was about to trade it in. I called Jason at T Hi-Tech and stopped by his store. He had my phone up and running in less than five minutes-presto! I offered to pay, but he refused. What a great guy! I highly recommend his place, will use again. 5 star service!!!

Tr
Review №9

I brought my phone here after it dropped while plugged in and charging. The end of the charger got stuck in the end of my phone and I could not get it out. Jason was able to remove the end of the charger from my phone and it took him only seconds. So happy to be able to charge and use my phone again!!!! Thank you Jason!!!

n
Review №10

Xiamoi 10t pro this time. Jason is a wizard!! best service in town. The only one I trust with my phone repairsOutstanding service and value!!!!xiamoi 9t pro phone batt replaced in 30 min. he also fixed a customer for free while I was there. Very professional and fast, great price.

Jo
Review №11

Jason @ Hi-Tech Gadgets is awesome!! He fixed my phone issue & was very nice & helpful! Highly recommend this group!! Thanks & I appreciate it when I meet new business people who are cool!

Ka
Review №12

Great customer service! Came in this evening and was helped by Jason. He was very helpful and replaced the screen on my daughters iPhone in record time. Pretty sure we only waited approx 10-15 min!

Jo
Review №13

Dropped of a 2014 MacBook Air that I let sit for a month after water damage. Jason opened it up the same day I dropped it off. He was very transparent with me. It was a 50/50 shot at getting it to work and I appreciated the honesty because I wasn’t too excited about spending a bunch of money on an old computer. Overall great experience.

Ne
Review №14

This is the place to get any phone or computer repaired. They are fast, they are competitively priced, they are the best! Support some cool people who are fixing phones at a reasonable price. Apple, google, microsoft, verizon, at&t, whatever you do avoid those large corporations at all costs. You will save money and time for the exact same service. THIS IS THE ONLY PLACE I TAKE MY STUFF

Pr
Review №15

Great place. Great value. Great customer service.

Jo
Review №16

Jason helped me out, great guy. Quick and fast service!

Je
Review №17

I found this place after the place down the street didn’t have the battery in stock for my IPhone 6s. To my delight this place was $10 cheaper for the same service, they had the battery in stock, it was repaired in under 30 minutes. I will be back with my other cracked screens and dead batteries. The guys there were friendly, fast, and courteous. Thanks again!

Ja
Review №18

Jason was courteous and provided a super quick turnaround time for repair of my devices! Very happy with the results.

Ан
Review №19

This place was advised to me by my brother. The guys checked my phone very quickly. Jason professionally explained the problem and gave a very good price for repairs. I am very pleased with the service! Thank you guys and I advise everyone !!!

Je
Review №20

Ive always had an excellent experience when I have an issue with a broken device: be it a cracked phone screen or in the case of today, a piece of a charger stuck in the charging port of my iPad. Jason was able to use a tool to pop the stuck piece out right there, and didnt even charge me for it. Great group of people, great business.

Li
Review №21

Loved Hi Tech Gadgets! Jason was so helpful and gave me a nice discount! My phones screen was broken, they fixed it so fast and they gave me such a good deal.I recommend this place to anyone in Austin wanting to fix their phone fast and a for a good price, plus is LOCAL 💕.

Sa
Review №22

Jason hooked me up today and I was so grateful! I had a little water damage in the charger hole of my iPhone so it wouldn’t charge. I thought for sure it would take hours to fix and cost at least $40. Well, Jason fixed it in minutes and did not charge me! I’ve used these guys for my family’s Apple phones for years and I’ve always been pleased with their friendly attitude, prompt service, good work, and fair prices. Thanks, guys!

Bo
Review №23

My Samsung S6 Active over heated and would not power up, Jason took great care of me and my phone and got it fixed. Highly recommend for any type of phone repairs...very professional and very fair...thanks Jason

Mi
Review №24

Jason was phenomenal, very cool and nice! I had an issue with my iPhone lightning port and he knew exactly what to do. He fixed it on the spot! My family always uses this store for phone issues. Great prices too

Li
Review №25

Jason was professional and helpful...and fast! The phone looks great and we will definitely be back.

St
Review №26

Broke my iPhone and had a new screen installed in under an hour. Super friendly staff and it feels like I have a new phone. Felt very comfortable leaving my phone during the repair. A+ on Covid precautions as well. Highly recommend!

De
Review №27

Jason was quick to Answer my call when I really needed an answer! Great customer service answered all of my questions. Will recommend to anyone that may need there iPhone repaired Thank you Jason for your hard work i will send more business your way!

Mi
Review №28

Hi Tech Gadgets is the only place I trust for IPhone screen repairs. They are fast, friendly and affordable. Go see Jason and he will take great care of you. They will get all my electronic repair business...thank you Jason and Hi Tech Gadgets!!!

Ma
Review №29

Fast and friendly service. Replaced the battery on my phone in less time than it took me to pick up a sandwich for lunch.

J
Review №30

Came in here just before closing. Jason replaced my iPhone 8 Plus screen (which was badly damaged) and put in a new battery for my 7 that kept overheating. He got it all done in 10 mins plus threw in a complimentary tempered glass. Solid guy, highly recommend.

No
Review №31

6/5 for sure. Hi Tech Gadgets service is second to none. Their employee Jason dose not just set the bar. He is the bar of what service should look like in the modern day and age. I will only take my electronics to Jason specifically now because of the such great care I received.

Jo
Review №32

Jason always takes care of us every time we break our iPhone screens or need an upgrade. Highly recommend this place.

Ca
Review №33

Fast reliable service for my iphone repair. This place can fix anything. Very satisfied with the service and the staff.

An
Review №34

These guys have saved us enough to buy all new stuff! But we dont need to now!

Ma
Review №35

Got excellent service, highly recommended this place!

Be
Review №36

I brought in my husbands I PAD Pro for repair. They found the charging port was not working along with an internal part that needed replacing. This was not an easy repair job as they had to be careful the screen would not break when they took it apart. They kept me up to date during the process and the I PAD came back repaired perfectly. Would definitely recommend them for this type of repair.

Ch
Review №37

It’s always quick and easy when we need to get a phone fixed. They are always fixed within the time frame given. Jay was every friendly and professional!

Ch
Review №38

I went over to this shop to get my charger port looked at for my iPhone.Jason took great care of me, and he didn’t charge me for the work he did, all because it was something that I could do if I had more knowledge of my phone.The fact that he was more focused and on helping me in that moment instead of making money, made me decide then and there that I’ll be bringing my phone back to them often, no matter what the problem is.Thanks Jason, I appreciate you guys bruh

Sa
Review №39

Jason was so helpful! It was painless to come and get my phone fixed. Will be coming here again.

dt
Review №40

I needed my iPhone battery replaced after work. Called them and they said they could get me in and out quickly. Showed up and was helped immediately. The battery switch out took only about 10-15 minutes. I’ve had my battery replaced before elsewhere and Hi-Tech was much cheaper. I got the high capacity battery for cheaper than a regular battery at the other place. I highly recommend these guys.

Cl
Review №41

Very polite and fast service! More than reasonable repair pricing! I would bring my tech here before major store places! He fixed my charging issue and my LCD screen on my note 9! Thank you!

Mi
Review №42

Jason really helped me out! Fixed my iPad with only one days notice.

De
Review №43

I tried to make an online appointment which did not work. The price online for my repair was cheaper than what I was quoted, Jason said he would honor that price. My appointment was scheduled for 3pm & was told it would be ready when I got there after work (approx 530pm). I was able to have someone else drop it off, closer to 1130am - 12pm. When I went to pick it up it was not ready & I was told the screen was being picked up as the one they were trying to use there was an issue. That meant that it was not worked on until right then. So having it dropped off early did not help, my appointment time meant nothing & the biggest issue I had with it was that nobody called me to give me a heads up that it would be longer & that there was an issue. Once the repairs were completed & I was paying, Jason said I will go ahead & discount you $15. I even gave him a tip because I am a nice person & I tip. When I looked at my receipt that was texted to me when I got home I noticed that his nice $15 discount was off the wrong price & not the online price. Yes I still saved $5, but that is not what HE stated to me that he was discounting me. When I called him today to tell him & I started off that I was NOT asking for anything back but just to let him know, the entire conversation was argumentative & rude. His answer was You still got it for cheaper than you expected. Yes that is true, but when someone is calling you to inform you of the error, and not asking for anything in return, but just to inform you of it for next time or the next customer, you do NOT have to be rude! I was not going to write a review until todays phone call & how rude he was when I was just pointing out what had happened.

Ba
Review №44

Jason was our hero today! We went in with an iPhone that’s charging wasn’t working, we would’ve had to wait a full week just to have apple or Best Buy look at it and Jason fixed it in two minutes, it was a simple fix that at any other store they probably would have charged us a lot but he did it for free!!! We will definitely be back if we have any tech problems, great place with great people!!!

xa
Review №45

Jason at Hi-Tech Gadgets is and has been very helpful and fast and I highly recommend him and Hi-Tech Gadgets for your Ipad and Iphone repairs.

Pe
Review №46

Jason was super helpful and honest in what my iPad needed and how much it was going to be. They needed to order a part to fix it and they kept me in the loop on when it would be ready. Jason is a very nice dude and I appreciated the way he treated me as a customer. Prices are not overly high either, and you get the best quality. Thanks again.

Ja
Review №47

My Macbook Pro screen had stopped working and needed replaced, Jason was very helpful... gave me all my options and had it back to me within a couple days! Definitely would recommend to others! Thank you Jason!

Al
Review №48

Jason got me in and out! Great communication and my daughters phone is back to new.Thanks Jason

Ka
Review №49

Jason was extremely helpful and responsive to get my iPad running and working. He even gave me sushi restaurant recommendations which we are eager to try. Thank you Jason for promptly answering the phone when I called and willing to assist me immediately with my iPad issue. I will be back.

Ka
Review №50

My Macbook needed repair and this place was able to quickly identify the problem and solution. The problem was with the battery and the fix was at a reasonable price.

Dy
Review №51

Hi tech gadgets is the cheapest and most reliable iPhone repair in the North Austin area. Jason has been especially helpful every time I come in, he’s super personable, gets the job done quick, and makes sure not only that I get my money’s worth, but that I understand what is happening with the phone and what needs to fixed. Super refreshing considering how many places will try to rip you off. Extra thanks to Jason and Hi tech gadgets.

Ch
Review №52

If you want an honest, fast and affordable place to get your electronics looked at and repaired, this is the place. Small little hole in the wall, but Im glad I found them a while back. With kids, I have had multiple devices worked on and every engagement has been awesome, including them fixing my daughters phone yesterday. Thanks Hi-Tech! Chris

Me
Review №53

Jason fixed an iPad Pro and an 8 plus Apple phone for me. Fast service. He had to work pretty hard to fix the iPad pro as it was severely cracked and bent on all sides. I did a lot of price comparison and they were also the cheapest with best reviews.

Ca
Review №54

While waiting and listening to Jason professionally tend to two other customers before me, I could tell that he really knows his business! He was informative and courteous throughout. He helped me with a simple problem and we were done in 10 minutes. I will certainly go back to HTG for all my cell phone and computer needs and highly recommend HTG to all my family and friends!

Ji
Review №55

Jason did an awesome job getting my iPhone X fixed. Highly recommend!

Sa
Review №56

Had a cracked screen on my Iphone X and Jason fixed it within an hour. He was very efficient with the time, professional, friendly and even offered advice and helped me with my settings!! Jason is the reason I had a pleasant experience with such an unpleasant issue. Highly recommend.

Iv
Review №57

Jason helped me get my phone screen replaced for a really good price.

Ka
Review №58

I always had a good experience. Last time my experience was horrible. Some different guy was there. He has wearing Cap and glass and short height guy.. He is not at all professional. He should not deal with customer. Where is earlier guys. They have a great attitude.Please ignore if guy is sitting with cap and glass. Not a professional.For this guy I will rate zero.

Za
Review №59

The best price in town to get your iPhone back glass fixed. I had several questions and they took there time and answered all my questions. The end result was excellent with getting my iPhone fixed here and then referred them to my friend and he also got his iPhone fixed here. Will definitely be referring y’all to my friends. Thanks for doing a good job.

Jo
Review №60

Jason and his staff were very professional and knowledgeable about the issue I was having with my iPhone. I would definitely recommend their services, they took good care of me.

Te
Review №61

Took my phone to Joseph and Jason here when the back cracked and I can’t say this enough they did an amazing job. Quick and quality service. I recommend you take your phone to these guys. My iPhone XS was in great hands here

Sw
Review №62

I apologize as I am posting this review about 4 months after my experience... but its better late than never! I had a fantastic experience. Jason was so easy going and professional on the phone when I scheduled a time for me to come in and drop off my iPhone. I felt like I had known him for years. I was in and out within 30 minutes. He even promised to put my shattered screen on the wall! I felt like I got special treatment since he went above and beyond and let me watch him do the repair (how cool!). He gave me great advice on getting a new phone case, (and in fact, he gave me this really cool orange and black Otter Box case that I absolutely love). Next time I have any phone problems (which is likely as my iPhone SE is quite terrible), Im going back to Jason. I know I can fully depend on and trust him to bring my phone back to good standing. ~Sway

Di
Review №63

Jason was very helpful. I have had several screens fixed and they are always professional and affordable.

Ja
Review №64

Great place to get your phone fixed. Jason knows what he’s doing.

Ma
Review №65

I dropped my Samsung Galaxy S7 outside on the concrete a few days ago and cracked my screen. That was the first time I had ever done that without having a protective cover on it. Thankfully, only the glass was damaged and not the LCD, so I came across Hi Tech Gadgets and am grateful I did because they charged me half as much as what other companies did to replace it, and they were able to get me in next day!Although they didnt have the gold glass like my phone, they replaced it with a white one which was just as great as the other one. No issues at all! I really appreciate the prompt service and excellent care of my phone. Not to mention they had one S7 case there that one of the guys was selling personally and it was perfect timing. My phone is fully protected now!

Zu
Review №66

Great place to get your favorite phone fixed. Also the prices are very reasonable, The owner is very friendly and knowledgeable about phone problems, he go the extra mile to keep the clients happy like in my case I have to return to the store for some small issues after my repairs but he was so happy to take care my needs. Thanks for all your patience and your great Work Mrs D,

Cr
Review №67

I’ve had my IPhone 11 screen fixed twice from them. Very easy, affordable and great work. Only takes about 1 hour if that, second time was 30-45 mins. Jason was a great employee getting me setup and good to go.

Ed
Review №68

My wife forgot her IPhone password and couldnt access it. So we visited here only to be toldthe ONLY way is to WIPE ITWell,,, she researched and kept trying and was able to reset the password herself. WITHOUT WIPING IT!!!It was a long process. Mostly waiting.Im curious how that phone repair shop makes money by NOT helping people with phone problems?¿?

Ke
Review №69

J-Lo was a great help 👍🏽 I come to him with everything I break

St
Review №70

I had problems with my iPhones charging port so brought it to iPhone Repair Austin and Jason was able to fix it in no time, it works great ever since. Highly recommend for your phone needs.

Co
Review №71

Walked in needing phone repaired. Jason helped me, and was able to fix it easily enough he did it for free! Will be happy to continue going there with all issues - was quick and easy.

Ja
Review №72

Apple quoted me a ridiculous number to fix my IPhone. Use these guys instead. They fixed my screen and glass backing for a quarter of the price and were done in two hours. Joseph was Excellent!!!

Th
Review №73

Jason was amazing got my phone fixed quick

Tu
Review №74

Broke screen and went to High Tech from referral ....Jason was awesome ! He replaced screen in less than 15 min so I could get back to my busy day ! Highly recommend !!!

D.
Review №75

Jason help me out from the initial phone call to in store drop off, thumbs up!

St
Review №76

Came in after thinking I tweaked the charging port. Jason took it back and found out it was just a dirty port. Keep your ports clean people! Haha! Props to Jason for getting it done!!

Ke
Review №77

This was my 2nd time at this shop. The first time they fixed my daughter’s iPhone at a lower cost & quicker turnaround time than that place in the mall. This time they fixed my AppleWatch earlier than promised. Jason was professional & easy to work with!

St
Review №78

Jason was fantastic! Quality service in a timely manner. Will be back!

Ja
Review №79

I visited HiTech Gadgets this afternoon. Jason was there and I asked him to help me change to a new phone. He sent me hometo get my password for The Cloud. Jason was very professional and changed out my phone for the SH2020. Several people came into the store while I was there and he always stopped to see what they needed.He also stopped to answer the phone when it rang. I have been to his store many times and highly approve of his business

T
Review №80

JASON — a true professional who is personable & multitasks like a champ ... A gentle soul that knows his hardware. 5s up

Nu
Review №81

Jason was friendly, helpful, and quick! If you need any phone repairs save money, and time and go there.

Ch
Review №82

The guy Jason was amazing! I got there he took my phone back had it looking new in an hour. I will 100% be using them if I need anything done in the future. My phone looks like it was right out of the box. He is very friendly and works with you. Thank you Jason for being amazing!!

Gr
Review №83

I cracked the daylights out of my phone and Jason was the only person in the Austin area who could help me! He went out of his way to find a screen replacement for my phone and replaced it within the hour! Great place - highly recommend.

Jo
Review №84

Beware!!! They had an IPhone X advertised on Craig’s list for $400.00. I messaged them if it was still available without discussing the price. When I visited to check out the iPhone the sticker was marked $500.00. I informed him that his CL ad said $400.00. He looked in the computer and ran to the back to change the price, than like a wise a** asked me if I had proof of the $400.00 price. All he had to do was tell me they made a mistake on the listing. After that little trick, I would not have purchased from these crooks if they dropped the price in half. Buyer BEWARE will buy from High tech gadgets.

Al
Review №85

Jason was awesome this was easy peasyAnd very affordable. I will definitely be back to see him.

La
Review №86

This nice young man, Jason just replaced my iPhone battery and discounted it $5 so my grandson with diabetes can have a phone! This is my second visit as they also replaced my Apple Watch face a few months ago. It works great! I’m so glad I’ve found this place.

Ha
Review №87

Jason is very professional and able to clearly describe the issue and did the work in timely manner

My
Review №88

My experience at HiTech Gadgets was great- absolutely no complaints or problems. My cracked phone screen was replaced quickly and customer service was awesome!

Jo
Review №89

I took my iPhone 6 Plus in because my Siri couldn’t hear me. That was the only problem. I get it back and my Siri is working but now my back camera is broken. I called them up and said hey my back camera is broken now what happened. They proceeded to tell me it was my fault the camera didn’t work. So I took it to another place to get fixed and they said it wasn’t my fault and that the camera was physically broken. When I mentioned this to Jason he got mad and yelled at me and my wife and said because he didn’t fix it that it’s not under warranty and he wouldn’t fix what he broke. Don’t go here there not trustworthy.

Ro
Review №90

I called various places to get my wifes phone fixed and none of them compared to Hi-Tech Gadgets prices. They were able to fix the iPhone in under an hour and gave me a great deal on the tempered glass! Great service and pricing! Definitely coming back.

Mo
Review №91

Dino was great and fixed my back glass perfectly! I would gladly do business with Hi-Tech Gadgets again! I highly recommend them! Thank you Dino!

Tr
Review №92

I took my phone to them to fix the screen... They were honest about needing to order a screen for my phone and how long it would take.

Th
Review №93

This is the 2nd time in 6 months that I have been here and again the customer service is superb with same day repairs. Great service and fair pricing. I highly recommend Hi Tech Gadgets

Ja
Review №94

Jason hooked me up with my iPhone’s issues, super quick turn around.

RZ
Review №95

Our son dropped an iPhone 10s. Dino and Jay replaced it, going the second mile with customer service and timely repair work.

Je
Review №96

The dude with the gauge out ears was amazing in and out within a hr. Fixed my iPhone X which Apple said couldn’t be done. Amazing work

Xi
Review №97

Just want to have a shout out for Jason. My cell phone camera got lots of dust inside and all my pictures were blurry. I was afraid of having to spend lot of money to have it fixed, but Jason came up a great idea. He was able to get the dust out without taking the phone apart. And he did it for free! Thanks a lot to Jason and Hi-Tech Gadgets!

l
Review №98

Went here expecting to pay for a charge replacement and Jason found it only had lint blocking it. Took less than a minute and no charge! I will go there for all my electronics repairs.

Ke
Review №99

I brought in my busted iphone x and in an hour jason had fixed it an explained to me what was going on with my phone and what had to be done with it! super quick and great service thank you jason!!

Ni
Review №100

My experience with Hi-tech Gadgets was beyond exceptional. Very reasonable pricing and honest. No up selling. My mobile phone had many issues, and he was able to repair everything, with a detailed explanation. The communication back and forth was great, the personal attention was appreciated, and the turnaround time (less than a week) was much appreciated.I highly recommend Hi-tech Gadgets. If I need help again, this is certainly where Ill be.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:13401 Pond Springs Rd, Austin, TX 78729, United States
  • Site:https://www.htgaustin.com/
  • Phone:+1 512-996-8999
Categories
  • Computer repair service
  • Phone repair service
  • Computer store
  • Electronics store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:Closed
  • Sunday:10am–7pm
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