Em
Emax Computers is now Parmer Computers
2506 W Parmer Ln, Austin, TX 78727, United States
Comments
Ak
Review №1

Im extremely happy with Erics work. The plastic housing on my laptop that connects my keyboard to the screen was severely broken to the point where I could no longer shut my laptop without hearing crunching noises. I called Eric (who had fixed a similar issue on my husbands laptop years ago.) He picked up my laptop from the house, which was incredibly convenient, and gave me an estimate of when it would be ready. It was ready exactly when he said it would be and he brought it by the house (again, incredibly convenient.) The laptop looked brand new. He said this particular fix turned out better than most due to the thickness of my particular laptop, and I have to agree. It looks like it just came out of the factory. He also cleaned the whole exterior and pulled the dog hair out of the inside (!) Its working super smoothly and looks like a million bucks. He also walked me through a couple of fixes I could do on my own over text. I couldnt be happier. Hes a great tech!

La
Review №2

Eric was awesome! He kept me informed on the status of my repairs. The mail was taking forever with a part and he gave me the tracking number so I could see it too. Totally transparent. He was friendly, professional and wore a mask. I got my computer back in perfect shape! I highly recommend Eric. He knows is stuff.

Fr
Review №3

The person I spoke to was professional and honest. I didnt get service because my computer was beyond their help. The fact that he was honest with me in telling me that my issue could not be fixed was enough for me to leave five stars and come back the next time I have an issue that can be fixed.

Ed
Review №4

Eric did a great job in setting up my new PC. He is very knowledgeable with Windows, the cloud and especially virus s/w. He showed up promptly for our appt and fixed nagging problems with our other computers. He is very reasonably priced too and we highly recommend him.

To
Review №5

I couldnt get my pc build to post so I handed it off to a professional. He found the issue in a day. My RAM was bad (I didnt have a spare to test). Very good service.

Kr
Review №6

He was at our business extremely quickly and got our equipment running just as fast. We would highly recommend Parmer Computers - he does great work, is reasonably priced and very responsive.

Ce
Review №7

He was quick and efficient! I had taken my computer to a different place prior to contacting Parmer Computers, and my issue wasn’t resolved with them. He listened to my concerns, came to pick up the computer and waited until the problem arose before leaving so he knew what my issues were, and got back to me within 24 hours and then brought it back within 48. The price was EXTREMELY reasonable after what I had paid originally at the first shop. 100% recommend and if I need computer help in the future (likely will) I would not hesitate to contact Parmer Computers again.

al
Review №8

I love the consistent and generous customer service! When I tell my friends about this place, they get the same great experience!

Ju
Review №9

Eric is great! Highly recommend contacting him for any computer repairs. He picked up my computer within a few hours and had it back working properly in no time. Excellent service.

Ka
Review №10

Eric is my go-to guy when it comes to computer repair. He is honest and fast. FYI...he no longer has the physical location and is now mobile. Super responsive. My computer runs great now with no issues at all! He is THE BEST!! His sidekick, Clara, is pretty cute, too! You wont be sorry to call on Eric to handle your computer problems!

Ma
Review №11

Eric was not good.... HE REALLY WAS AWESOME... I am so excited I got all my data backup and I can keep working. reco.Thanks

Sh
Review №12

Very responsive and efficient. Didnt try to upsell, cross sell or side sell. Immediately diagnosed quoted and repair. Picked up and delivered fast. Very happy. Most recommended.

Fo
Review №13

Eric, the owner, is a stellar guy. Ive taken my laptop to him twice now (for separate issues) and hes done a superb job both times.Hes extremely friendly and knowledgeable and will answer any questions you have.Its also super convenient that hell drive to you now, instead of having to find time to drive to him.

Da
Review №14

The proprietor is a very friendly and knowledgeable man. Any time I have been there, he eager and willing to share his knowledge and professional opinion. This is primarily a repair shop addressing deficiencies in both hardware and software. I cannot recommend him highly enough.

As
Review №15

Eric is a great guy! Fast and easy and very affordable.

Jo
Review №16

My PC was having infinite blue screen issues. Got my PC to Parmer Computers on a Friday and come Monday they fixed it and had it dropped off at my apartment. Very easy to work with and prices are very fair. Highly recommend them.

Ha
Review №17

Unbelievably good value for your money.Had a laptop running hot, took it to get cleaned, thermal paste re-applied, and new laptop keyboard installed.Encountered some issues on taking it home but brought it back and was able to get it resolved at no additional cost.Technician is very knowledgeable and will gladly answer questions you have about laptops and computers.

Mo
Review №18

5 star for the great help we received, when we got almost scammed by some Indians on the phone.. The gentleman came up and helped my wife realize it was a scam and saved us from using the bitcoin machine..

Hu
Review №19

I havent been to a repair place before, but after my laptop failed on me and I thought it was time to scrap it, I went to try Emax. After getting service from Emax I walked out with my laptop running faster than ever and my memory backed up in perfect condition! This was super quick and all for a reasonable price. I recommend everyone to try this place out because they are extremely knowledgeable, and are there to provide the best service for their customers :)

Jo
Review №20

Configured my new rig beautifully. Ill definitely come back here for future hardware needs!

Li
Review №21

What a great experience! I was referred to Eric when I had problems with my Lenovo Yoga. He was generous with his time and fixed the problem. He definitely knows computers! Id recommend him in a heartbeat. Besides, hes a very nice young man.

Ro
Review №22

I went in thinking I needed a new mother board or a video card. It turns out one of my memory slots had gone bad. After 15 - 20 minutes of testing, I was walking out the door with my computer running like normal.. Best of all, NO CHARGE.. Eric was nice, sociable, and professional.

Ma
Review №23

This is the only place I take my computers for repair now. I used a local shop closer to my home and regretted it. Prices here are good and Ive never had any problems. Staff are friendly and communicate well.

Fe
Review №24

Eric is the best computer guy I know. His shop may be a bit messy but so was Einstein’s. Great work and even better prices.

Dr
Review №25

My family and I have taken our computer to Emax a few times and we have been very pleased with their service every time. Emax is timely, affordable, and helpful with all our computer needs. We highly recommend them to anyone needing computer repair help!

So
Review №26

I had a GREAT experience with Eric, who works here at Parmer — First time walking in, I described my issue and felt considerably better after just a few minutes of conversing with Eric because he just gave off this vibe that told me he knew his stuff & could address the issue.I came back just over a day later & Eric had my hard drives fixed!Most importantly, I feel like this computer shop charges some of the most reasonable prices in town!

Ki
Review №27

I had an issue with my laptop where the bottom kept popping off and they fixed it real quick. Will keep this place in mind for future computer issues.

He
Review №28

The best. Totally honest with me about my computer issues and what to expect as it continues to fail down the road. Best prices I have ever seen, very quick turnaround considering all the work is done by one guy! I dont trust anyone else with my laptop.

Da
Review №29

Eric is the man when it comes to repair. Ive had to use his services for two different devices and hes been able to identify and resolve the issue. Hes super friendly and down to earth while also giving excellent recommendations. I highly recommend his services for laptop or computer repair.Heck, he even fixed one of my old laptops that I thought for sure was toast. I know sometimes the system isnt always possible to be saved, but Eric is the guy to go to.

Ra
Review №30

Came in to a friendly hello there with unknown issues on two computers that would not boot up. 24 hours later they were both fixed, with no data loss and extremely reasonable prices. When it comes to computer repair, this shop has the high ground!

Sa
Review №31

Excellent service and great prices. Eric clearly knows computers! We had an SSD die on a laptop and he was able to recover the data, installed a new drive and reinstall windows - all for less than $100.

Qu
Review №32

Been using Eric @ Emax Computers for a year now. Anytime I have a computer issue, hes prompt and upfront with costs. Very reasonable and helpful in explaining the issue at hand. Shop looks messy but dont let that fool you in his skills. Would highly recommend. I promise you wont be disappointed.

Ga
Review №33

Great customer service, great prices, and very knowledgeable. Definitely recommend this place for anybody with computers trouble.

Al
Review №34

I had a screw missing on the outside of my laptop, so I called ahead and was able to immediately take it over for a repair. He had a screw ready and immediately repaired it for me, I was in and out in less than 5 minutes. Super professional, friendly, and capable service.

Da
Review №35

The service here is really fantastic, it is super affordable and most importantly they never treat you ignorantly for not being the most computer savvy. They charge a flat rate, have always been great to work with regarding time, schedule and always transparent/upfront with costs. Ive been there before, and Im back again for a different computer. I will return when I need more computer work done.

Gr
Review №36

Great location near Frys electronics. The place is kind of messy inside, but its like a genius workshop. Eric is the man and seems to be able to fix anything computer related. He helped me out big time a few months ago.

ju
Review №37

Eric did a great job putting a new OS on my mac book (at a good price)He knows his computers that is for sure!!!Visit him for computer service and you will know exactly what I mean by that statement.

Jo
Review №38

He’s a wizard! Saved me when my work computer crashed unexpectedly. Took it to him, and 24 hours later I had a working computer with all my files restored. Price was very reasonable.

Na
Review №39

Ive always had positive experiences with Eric. You cant find a more stand up, honest guy.

To
Review №40

This guy is fabulous. He knows his stuff he can fix your computer in nothing flat. His rates are reasonable. He is very personable and helpful. All my computers he fixes quickly and well.

Sa
Review №41

Most excellent 5 Star experience. I spoke on the phone and quickly decided this guy could handle my laptop. My laptop is an OG commercial laptop, tough as nails and was capable of a comeback. This guy knew it too, fixed me up right.My ancient OG Dell Latitude is back in business, faster than ever and all for an extremely reasonable price. He even had this all done within hours.Thanks Emax, your business put me back in business.

zx
Review №42

Beware of the Bitcoin Machine in this place. The operator of this machine is a thief - he will steal your money and you will never see any bitcoin. And he never answers the phone number listed on the machine. You have been warned.

Jo
Review №43

Erick is an awesome and very knowledgeable person. He goes up and beyond to get your computer and or laptop up and running again. I have been there numerous occasions due to my sisters kids carelessness with my stuff, but with Erick, his prices are fair, his services are quick and on time, and overall his customer service skills are off the charts GREAT!!! Very friendly, which is what most stores nowadays lacks heavily.

Ha
Review №44

Eric is excellent in receiving customers and has great knowledge on what he does. If you have any kind of repair related to Computers or Laptop, i would strongly recommend this place. In one word, Eric is excellent.

Jo
Review №45

Eric has been great on helping us fixing with our PC with great price.

Pa
Review №46

I went in to ask for help with my husbands laptop. It was giving us problems and had locked us out. Eric was so kind and helpful. He corrected whatever was wrong and while we waited we had a very nice conversation about his shop and his family. He was so helpful and friendly and I feel so secure now to know I have someone I can go to for help with our computers. I recommend Emax Computer Repair highly and will keep his information at hand.Thank you Eric!Pat

Am
Review №47

Great food, great price with better than average delivery.

be
Review №48

Great service.definitely will recommend.

D.
Review №49

Just brought my desktop in yesterday to fix a display problem. Eric, the owner, is super friendly and super knowledgeable. I had visited him about a year ago to recover lost data on my laptop and had a wonderful experience back then too so decided to come back when my desktop had problems. Since I had a quick fix he was able to fix my problem while the previous customer was rebooting her computer. Very reasonable pricing and excellent customer service. As another reviewer mentioned and I mentioned to Eric as well he has accumulated more stuff since I last visited but dont let that deter you. Hes a great guy and someone I would trust fixing any of my computers. Highly recommended!

Du
Review №50

Eric is a very honest and nice guy. I got my laptop fixed at a very affordable price and quick. Highly recommend for anyone who is looking for a affordable and good service computer repair place in Austin.!!!

Wi
Review №51

I had an old computer in its death throes, but I wanted to retrieve data from it before disposing it. When I walked in, Eric was able to look at it right away and replace the display card at a very reasonable price. I will definitely come here first for any future repair work.

So
Review №52

My Dell Laptop was broken in just 4 months and Dell said, it had just 100 days warranty (I would not recommend Dell) and Im required to replace motherboard (Dell, you kidding?) on my own, would cost me easily 400-500 bucks. I almost gave up on it and I read reviews of Eric and I thought let me try. He FIXED my laptop in just $40, can you believe. He got magic touch, He is the most knowledgeable and honest person I ever came across in repair industries. Thank you Eric.

Ke
Review №53

I really like this place, i really do. I came in during closing hour with a failed laptop, a midterm paper due in two days, and a mentally compromised mind...I was doomed. Eric( i think that was his name) was so nice to take the time to look at it, we resolved the problem that it was a failed hard drive and retrieved my midterm papers in no time. He made me realize that theres just some people in this world who really love to do what they do and are willing to help you even if your taking away their time. MUST GO if you have any problems with PC,laptops, and he knows quite a bit on macs. Selections of Laptop,Desktops,monitors, GFX cards, spare wires, and everything you need to get youre stuff running again. Really like this place. Cant stressed it enough.... he is so nice and very knowledgeable. Please go to this guy, he deserves better. Oh yea.. did i mention that hes so nice?

l
Review №54

Eric is very helpful if you are looking for information on something or just getting help with your computer he gave me great advice on what video card i should get and where i could get it from because he didnt have it in his store but he was extremely helpful and im glad he runs the store. He also gave me some interesting info on the computers he was selling and they were pretty good for the price. This would be the place to take your computer to if it wasnt running properly. :)

Mi
Review №55

This place is the best! I had an external hard drive fail on me with over 400GB of family pictures on it!!! I had tried a few places and the quoted prices were ridiculous. Eric gave me a fair price. He worked at for a few days, giving me updates along the way. He was able to recover about 97% off of the failed hard drive.Without a doubt, the best service and tech support I have received in all my trips to computer repair store.

Mi
Review №56

Very fast and quality repair. Had my syskey hacked and Eric was able to fix it immediately. He was very knowledgeable and friendly. Highly recommend his services!

An
Review №57

ERIC IS SO GREAT! He is very helpful and all the information he gave me was very knowledgeable and sincere. He did not try to oversell me. My system was back and running in a few hours and the price was very fair. I highly recommend Eric!

Ne
Review №58

This is how Customer Service and COMPETENCE!!! Should be!I purchase 3 Amazing note books and Im beyond satisfied with Mr ErickThank you for your awesome Store!SincerelyNeill Leal

Ca
Review №59

I submitted this same review to Yelp yesterday. Eric is a gem!! No charge for replacing my Dell Inspiron battery that I had received from Dell. I will ALWAYS go back to him for his patient and kind assistance (and very fair prices). Id give him 6 stars if I could!

Me
Review №60

Great guy that is running the place fair prices. Quick service.... Cant ask for more!

Ch
Review №61

My lap top crashed the day before my vacation. I knew I needed a new lap top but kept putting it off. This time the thing didnt even turn on. My OS was not launching anymore. I needed help ASAP to do my billing. I called everyone and no one could help the same day. I stumbled across Eric on Parmer lane and gave him a call around 1:30 pm, he answered and told me to bring it.By 2:30, I was out the door with a used lap top I purchased from him and my program and all the data transferred over. Save! He only charged for the used lap top, I would have paid 3xs that. Eric you rock!

Ch
Review №62

My USB was stuck in place, this guy was nice enough to break it open and gave it back to me for free! Now it wasnt too big a chore for him, and it didnt take long, so he was being generous with not charging me, but still the point is hes a very nice guy and he saved my files.

Ta
Review №63

Eric is knowledgeable, polite and efficient. Remember those experiences you have as a customer where you receive excellent service at a reasonable price and walk away feeling satisfied? That is what is like here. In the future I doubt Ill even bother looking anywhere else for repair services.

Ka
Review №64

I downloaded and installed a new browser and found that my laptop only gave me my screen saver when I tried it, no toolbar, no mouse, no nothing. Yikes! I manually turned my computer off and on several times and got the same thing. My (laptop) life flashed before my eyes. OMG, what have I done?I immediately took it to Emax Computers on Parmer. Id never been there before, but had made a mental note of their shop in case I ever needed them. Eric took a look at it and had it up and running within minutes. He also removed a lot of stuff that was slowing it down and a few things I had no idea how they even got on my computer. I definitely recommend them and will go back to them if (when) Im ever in need of their services again.

Me
Review №65

Best computer repair store Ive been to. Eric is so helpful and friendly. Turnaround time was super quick and he is very knowledgable. Great prices too!

Mo
Review №66

Super helpful employees, wide selection,low prices,quick checkout...lots of stuff you dont need...:^)

Ru
Review №67

Good price, good result, very fast, true computer expertise

Ma
Review №68

Eric was a godsend! 2 days before the holidays and our computer stopped working. Eric saved us $200 after checking in with Best Buy. He was polite and we received the quickest and most efficient service! Thanks Eric!!!

Th
Review №69

This is the place to go for honest, expert advice and service. Ive gone to see Eric several times now for laptop and desktop related issues. He always takes time to listen to me and even begins some type of initial computer examination while I am in his store. Unlike some places where I get told to leave my name and well get back to you.One time I thought that someone had hacked into my desktop. I felt that any computer repair service could now begin all sorts of extensive and expensive repairs in order to clean the computer. Eric ran an overnight diagnostic and found nothing wrong on my hard drive. He charged a very minimal fee, honestly claiming that he really didnt find much wrong.When my laptop broke, Eric sold me a used laptop that suits my needs perfectly and charged a reasonable price for it.Lately, he built an older Pentium computer for me because my 2002 version of AutoCad wont run so well on the newer 64 bit processors. Again I paid a fair and affordable price.I am very pleased to have found Erics store. I can call him anytime or drop by his business if I just need advice and he is helpful and genuinely interested.Tom Chivari

Ka
Review №70

Brought in my computer on a Friday morning, had it fixed the next day (thats right, a Saturday) around 1. He had an idea that it was either bad RAM or a bad motherboard, but still ran a diagnostic test to be safe. Since he didnt find anything, he only charged me half for the diagnostic! He even installed my new RAM for free! Through hearing him talk to other customers, he is extremely good at getting things done on the cheap wherever possible, and really knows where customers should put their money. He is very kind and incredibly reasonable, and I will be sure to call him again if I run into any other issues. I think Ive found my go-to computer guy!

Lu
Review №71

Needed a replacement power cord for my Alienware...was taken care..quickly n with a very reasonable price for the cord...Original...Come n get your computers...of all types..checked out... You wont be sorry...

De
Review №72

Eric is friendly and completed laptop work in time with NO issues, highly recommend his services.

Aj
Review №73

Effecient service at affordable prices.Awesome customer service

Ky
Review №74

This place was great. The front room is a bit messy, and could use some organizational skills, but the value of service definitely makes up for it. I took my computer in because one of my hardives was failing and I suspected I had a virus. I’m not a very tech savvy kind of person so instead of trying to figure it out my self, I took it to this place. He went over my computer with me and explained how he was going to fix it. When I came back to pick up my computer, he went above and beyond what he said he was going to do and not only fixed my hard drive and downloaded antivirus software but also managed to free up 43 GB worth of space on it. Then he also secured down serval hardware components in my computer since they where loose. The he also fixed a heating problem that I had in my computer as well as fixed a problem with my fans being to loud. Now my computer works great with no problems that I previously had.

Ad
Review №75

The owner of the stores very knowledgeable well spoken and nice. They have a solution for any computer problem you might have. Plus they have a Bitcoin ATM they can convert your crypto to other crypto also a plus.

Al
Review №76

I had my computer shut down in the middle of some gaming and it wouldnt turn back on. I brought it in and in 5 minutes we had diagnosed the problem and it was free! Great customer service and knowledgeable staff. Will definitely be visiting here again in the future for any other computer problems.

Ka
Review №77

Professional, knowledgeable computer help. Reasonably priced and prompt service.

Je
Review №78

Ive purchased 2 computers from Emax and Ive taken one computer in for repair. Eric was very friendly, knowledgeable and helpful. The timeframes were fulfilled as promised and the prices are comparable. This is the only place Ill go for computer repair in the future!

Ai
Review №79

My efforts at trying to configure my newly upgrade computer (to Windows 10) to remove the login requirement failed spectacularly. I did a factory reset (as suggested by many friends), only to be met by a blue screen that told me I had an inaccessible boot device. My computer was in a constant state of restart.Enter Eric. Very friendly. Listened patiently as I explained my goof and said I could drop the computer off any time and hed take a look at it. His guess was a bad hard drive. When we picked the computer up, Eric explained that it wasnt the hard drive and that Windows just needed to be reinstalled (properly I would imagine). He put Windows 7 (yay!) back on the computer, and we were up and running!My husband dealt with Eric, but he mentioned that he was reasonable, honest, and so nice. I told him thats exactly what his other reviews say. Thanks again!

Bl
Review №80

Super helpful, even though my netbook didnt have hope, Eric made it work long enough to get all my files transferred to an external drive. I highly recommend them!!

Gw
Review №81

I work remotely for a very small company with limited resources, and my computer suddenly wouldnt go on the internet! Everything I tried came back with the same result - the computer wasnt connected to the internet (everything else was working; I even plugged it into where my home computer was working - bubkis). I was a bit nervous taking it to someone I didnt know, but after researching I found Erics shop with the highest ratings of any in the area. Let me tell you, five stars is not enough. He diagnosed the problem within a few minutes of me walking in, told me exactly which part I needed to get from Frys, and then installed it for me, all in the space of less than half an hour! Then he wanted to charge me only $20 for his services. :-o I was extremely pleased with his service, how he explained things to me in a way that I could understand in a manner that was polite and professional, and with his quick work. Thank you Eric!

ch
Review №82

Eric is a rock star, smart dude, very helpful and always has time to help and impart his wisdom. this is the only place i will take my computer for upgrades, the best customer service. if you want to be treated with respect and honesty,dont go a few doors down for your computer needs

Fr
Review №83

Eric, was so helpful. Today he help me program my tablet that was given to me. I recommend him if you have a problem no matter how large or small.

st
Review №84

Honest as the day is long; knowledgeable; competent. Best in service, value and price.

Jo
Review №85

Great experience. Honest and reliable!

Me
Review №86

Went in to see if I could get something checked out on my laptop but the guy there told me that it wouldnt be worth my money cuz my laptop is old and he might not be able to fix it. Although I didnt get my laptop fixed here, I respected hishonesty Most would have charged just to look at it.

Le
Review №87

Eric, at Parmer Computers, north Austin at Mopac fixed computer issue with a few clicks. Thank you for serving the community.

Br
Review №88

The staff was very friendly and the Bitcoin ATM was very easy to use. I am doing all of my bitcoin buying and selling here from now on.

Ab
Review №89

The owner was friendly and knowledgeable. He went the extra mile when he repaired my computer.

Ve
Review №90

I consider myself semi knowledgeable when it comes to computers and know at least when im being told a load of nonsense. When I have issues I can not resolve this is the only place I will go.

Ko
Review №91

People are technically best and honest... Great ServiceThanks

Ja
Review №92

Awesome guy, hooked me up with 3 monitors. Good prices and he has a ton of stuff.

Al
Review №93

After having negative experiences with both Best Buy and others in solving a malicious, nasty McAfee / Windows 7 bug, I turned to EMAX. Mr. Anderson, who works there, is an earnest, serious young man with some serious technical skills in solving virus, malware, and general Microsoft Windows disasters. Hes friendly, and his services are cost-effective.Highly recommended.

Pr
Review №94

Eric was very knowledgeable, helpful and the turn around time was awsome. Found my new computer guy.

Gr
Review №95

Amazing experience. Top notch customer service.

Ed
Review №96

Good one better then best buy, office depot, frys computer repair work. Their price is also pretty reasonable.

Na
Review №97

Eric is really genuine and he fixed my laptop for free. I like the customer service provided.A definite recommend to anybody.He suggests an idea to check for laptops specs for a better buy.He charges minimal fee for diagnosis and sometimes nothing.

Se
Review №98

Eric was very courteous and knowledge was extensive, Prices were very reasonable and I recommend this shop highly!

Gj
Review №99

My mother has used Emax Computer service several times for different laptops and was treated respectfully and fairly. The tech was likely also the owner but she did not ask

Hu
Review №100

Pretty cool guy.

Information
100 Comments
4.7 Rating
  • Address:2506 W Parmer Ln, Austin, TX 78727, United States
  • Site:http://www.facebook.com/parmercomputers
  • Phone:+1 512-716-1141
Categories
  • Computer repair service
Working hours
  • Monday:10am–4pm
  • Tuesday:10am–4pm
  • Wednesday:10am–4pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–4pm
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