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Jasper Engines & Transmissions
16236 E Airport Cir, Aurora, CO 80011, United States
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Ma
Review №1

If I could give negative Stars I would. How do you pay $8,400 for an engine and service work, and the brand new remanufactured engine fails in 15,000 miles?!I got an oil change every 3000 Miles and did everything I was supposed to to take care of this engine and it failed in 15,000 miles!!!!!How is this company still in business?!Its time for a class action lawsuit

De
Review №2

Ordered transfer case was told it would be delivered by the weekend so I pulled truck apart Friday to be ready to install. Transfer case still hadn’t arrived by Monday after calling they said it wouldn’t show till Wednesday-Thursday. Thursday came still no transfer case and now they are saying it won’t be here till next Friday almost two weeks after the original delivery date they gave after ordering from them. If you can’t get a product shipped and delivered on time give don’t promise it will be there, or if something comes up an update would be great prior to day when we call asking where it is.

Ch
Review №3

Engine FAILED in 40,000 miles. Did all the oil changes as indicated. Company did NOTHING to stand behind their product. Don’t do business with this company!

Bi
Review №4

Had my Dodge 1500 transmission replaced this year. Its the strongest Transmission I have ever experienced in a 1500 truck

Mi
Review №5

They couldnt help me. Very professional and helpful.

Of
Review №6

Just purchased to mention getting it installed can’t wait to see the results

Ja
Review №7

This is the first time I have ever left a review but felt compelled to do so after my experience. I purchased a Jasper engine in October of 2017. After hearing about the quality of their product and the fact that they remanufacture with higher quality parts. I was pretty quick to say yes. Since then I have driving just over 59,000 miles and its been almost 4 years to the day. Started up my truck last week and low and behold - the same noise from the engine that prompted me to replace the previous engine. My fear was confirmed after taking to the mechanic - the timing chain that caused the replacement of the previous engine reared its ugly head again. I called Jasper to see if there was anything that could be done on their behalf to help cover the cost of repair. No- I was told. Jasper was not even willing to consider anything because its been 4 years not 3 years stating it is just too far past the mark. I understand warranties have to have an expiration - I just dont understand the time frame vs the mileage...I could drive 30K miles a year and if it broke down within 2 years sure thats coverable but since I only drove 12k per year and drove the same 60K miles just spread out longer - its not coverable. Very frustrating and disappointing. I guess the quality is not what they say it is. Buyer beware - 5,000 dollars only got me 4 years of an engine.

Information
6 Photos
7 Comments
Rating
  • Address:16236 E Airport Cir, Aurora, CO 80011, United States
  • Site:https://www.jasperengines.com/find-an-installer
  • Phone:+1 800-827-7455
Categories
  • Auto repair shop
  • Diesel engine dealer
  • Diesel engine repair service
  • Engine rebuilding service
  • Transmission shop
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
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