The process of purchasing a vehicle is typically one that I dread. My husband and I had not anticipated needing a new car, but when our van broke down, we headed to the internet to find a reputable dealer with a vehicle that would work for our family.All of the A+++ ratings that you see about Atlanta Auto Direct and Bobby personally are exactly the experience that we had as well and we could not recommend ADA enough!Bobby was courteous, knowledgeable, and so incredibly helpful in finding a way for us to drive away in the vehicle we needed. We have been so happy with our purchase and are so grateful for Bobby and his team.

Always a pleasure , ver nice agents here. Spoke with a Decatur office . They were awesome! Thanks again. Your help was very much needed.

Patricia Love is phenomenal. I was upset when I called in and she took the time to help me and waited while I completed everything I needed to do.She definitely deserves a kudos and raise because she provides excellent customer service.Thanks again for all of your help.

Everything went smoothly. My agent was very nice and knowledgeable

Sent binder with wrong date and my insurance hasnt cleared on state database sooooo no tag for me thanks DIRECT

Ms.Patricia Love Is very professional explains things very well Very helpful .And customer service excellent .if its anything you need she will do her best to help ..

Extremely helpful and thorough information given with a positive, informative and patient person. He helped me do comparison prices as well as answered my general and specific questions. If you need great service, then you need to speak with Aaron at the west Atlanta location. Thank you!

Agent Patricia Love was very informative when it came to explaining my personal policy options. She was thorough and patient with me. She explained rates and the reasons behind the rates. Her attitude and professionalism has been unmatched. She was the epitome of customer service and made me feel comfortable with this company. She worked hard making sure I understood the insurance jargon, she didn’t leave one stone unturned and that’s something I can truly appreciate.Thank you Ms. Love.

Shout out to Aaron great service very polite and patient yall keep up the goos work!!

Agent Patricia at this location was helpful and nice. Thank you for your great customer service and patience.

Im a customer at the westend office I just love ms.patrice love she slay helpful when come in the pay insurance an always me how doing she just a sweet soul

They take too long during a job and their system is not organized enough

Very helpful in getting the coverage necessary for my vehicles. So much friendliness.

Aaron Guy is best insurance agent out there. Ask for him at this location for the best customer service.

Keep changing rates

Theyre great!

Direct is a great insurance company...... very easy to deal with and very affordable. They will handle any issues you have they were there for me in tough times and made it where I was still able to get affordable insurance

Great company and customer service. Fast and Friendly!

Tonya cook of Direct AutoGave excellent and outstanding serviceI would recommend any of my family and friends to her and Direct AutoThanks so muchTim Davis, president and CEO of Tim Davis Mortuary Transport Service Atlanta, Georgia.

The Bu Office 2444 Are always the most helpful staff. Thank you for fixing my problem today Aaron.

Great service

This is one of the slowest no multitasking company.I wasnt even greeted Welcome to direct.only One Lady with a hat on hair head was very slow she really took 30mins on one customer.4 people waiting. 1person walk out.This isnt acceptable.What happen direct no help on a Saturday dont care about your customer?This Lady Dosnt care about serving customers she dont no how to welcome people or multitask.

Great Customer Service. Been with Direct for many many years

The price is good the people are great

If you need cheap insurance and reliable road side assistance these are your guys!!!

It ok just not what I like

Love it cheap with roadside assistance

Tonya was fantastic!!! very good customer service...😊

Love the customer service reps

Rates are too high for very minimum coverage

Great Service