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Lisa Dobbs - State Farm Insurance Agent
2323 Cumberland Pkwy SE #101, Atlanta, GA 30339, United States
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Ma
Review №1

Since 1996 we have been a customer of Lisa’s State Farm. We insure Home, Cars (and car financing), Life, etc. Our criteria when selecting/staying with an insurance company are: 1. Responsive when you need them (i.e., claims are paid quickly) 2. Friendly and accessible staff. On both accounts this office is fantastic! Always on our side looking for the best solution for you. They give great advice on Policy choices to save you money. BTW, a gift card has not influenced our review! After 24 years of superb service, we recommend them 100%. With or without a gift card!

Mi
Review №2

My company has been with Lisa Dobbs - State Farm for many years. We have always received competitive rates and quality service. We work with her Atlanta team and the ladies there are wonderful but I want to give extra kudos to Stacy Shannon. Stacy takes care of any questions we have or points me in the right direction whether she working or has a day off and always with a smile. She really does care about her clients and provides prompt excellent service. Happy Holiday State Farm! Wishing you continued Success in 2021!

Ph
Review №3

Lisa Dobbs and her team are the best of the best. So thankful for all that they do for my family and I. Appreciate the decades of loyal service.

Th
Review №4

Lisa Dobbs and her team are second to none. They go the extra mile to answer any questions you have as well as making you feel so appreciated as a customer. They are quick, responsive, and have never let me down (including faxing a policy late on a Friday). Lisa listens and lets you know what is best for you and your family. I honestly cannot recommend Lisa and her team enough!!!

Sc
Review №5

Lisas office and staff are always very responsive and helpful. The biggest thing is they will actually call you back unlike so many other businesses. There is never any pressure and they go out of their way to be helpful and provide options. 5 STARS!

Sh
Review №6

Ive worked with Angel and the team over the past few years for my personal and business policies. They are always quick to help and make the intricacies of insurance easy. I highly recommend the team.

Sa
Review №7

I have been with Lisa Dobbs and her team for 8 years. I have had no issues during this time. All of the staff here are great. I normally speak with Mrs. Stacy or Mrs. Angel. Anytime I call they always seem to be there :) This office has been helpful with everything from renters insurance, car insurance, personal article insurance and now insurance for my small business. They are a great example of providing AMAZING CUSTOMER SERVICE AND I HIGHLY RECOMMEND THEM!!

An
Review №8

I appreciate Lisa and her whole team. I have been insured here for several years and never have any issues. Whenever I have a question, they are quick to respond or do whatever they can to help me. I look forward to using Lisa’s office in the future for all my insurance needs. Thank you again and Happy Holidays!!

Li
Review №9

Lisa Dobbs has been our insurance agent for 10 years since we moved to GA. She has always been on top of our coverage and offers her opinion yet allows us to make the final decision. She has kept us well insured through different stages of life and for that we are grateful. Her service and her staff are immediate to respond and assist in any necessary situation.

Pi
Review №10

Been with Lisa Dobbs 10 years now, and had two hit and runs in the past 3 months. She and her Team dealt with them amazingly and I couldn’t be more grateful. Thank you for always making sure we are covered and taken care of.

me
Review №11

Have been extremely pleased with Lisa Dobbs at State Farm and her teams handling of our insurance needs. Would highly recommend!

Ka
Review №12

My apt complex recommended Lisa’s office to me and I’m glad they did. I was able to get my apt insurance quickly and for a great price. I have no complaints. Thanks Lisa.

L
Review №13

Great service & superior knowledge! I received very competitive quotes and great customer service. Highly recommend Lisa Dobbs State Farm!

Ro
Review №14

Lisa Dobbs and Stacy are just the best...very professional and can always answer my questions, and, always reviews my policies and keeps everything up to date!

Li
Review №15

I have been with Lisa Dobbs since moving to Georgia and they have always taken my concerns and needs ❤ very seriously and always work to find the best rates for me with car, life insurance and rental insurance. Wouldnt trade them.

Il
Review №16

I have always received nothing but quality service from Lisa Dobbs at State Farm. I have been with State Farm for over 20 years. There rates are competitive and I can count on them to follow through with any claim I might have.

ka
Review №17

I have been with Lisa State Farm for the last 5+ years. Her Team is very professional and caring. Very keen in addressing all queries on right time. Thanks Lisa for your wonderful service !

Do
Review №18

I appreciate Lisa, Stacy and Angel for their prompt response time. Very professional group! I wouldn’t choose any other insurance company.

Sc
Review №19

I’ve had State Farm for over 20 years, been with Lisa Dobbs since I moved to Atlanta in 2007! The staff is always friendly & responsive, professional and I’ve yet to have any issues!

De
Review №20

I needed a form filled out or my insurance would have been cancelled and license suspended. I called Lisas office and Angel answered the phone and was happy to help fill the form out and this really saved me from a fine and other issues like being stopped and possibly arrested. She showed compassion and had excellent customer service. Thanks Angel and Lisa Dobbs agency.

Su
Review №21

Ive been a customer of Lisa Dobbs for about 25 years. The customer service is fantastic and I wouldnt go anywhere else.

Be
Review №22

I called Lisa’s office with a question about my policy. Jalyn was able to research the answer and get back to me in a timely manner - Thanks all.

as
Review №23

The reason they have so many 5 star reviews is because they send emails offering gift cards if you leave a 5 star review. I’ve been a customer for 10 years at least, and the only time I needed them in last five, it was very difficult to get in contact with anyone. I got a new car and the rates were higher than my previous vehicle, so I got some quotes from other companies. Several of them gave me lower prices, so I called and left messages with this agency with the intention of discussing my rates. No one called me back. I had to keep calling and finally got someone who said they’d get back to me with possible discounts. Then that rep never called me back. That same rep sent me an email requesting a 5 star review for a visa gift card. Uh, no.

ma
Review №24

Lisa has always provided personalized service ensuring that I get the best rates and most appropriate products throughout all my life changes: having kids, divorce, bad driving record, good driving record, etc. Highly recommend!

Br
Review №25

I called Angel Coco from StateFarm Insurance to inquire about business Insurance. She informed me that she wasn’t sure if they dealt in that area of insurance. But, that she would find out, and, get back to me. Angel inquired as to whether or not StateFarm sold business insurance. Angel regretfully emailed me to notify me that StateFarm did not offer business insurance. But, that she had included with her email brokers that specialized in Business Insurance, and followed up the email with a phone call. Angel, thank you so very much for all of your help.

Ch
Review №26

They gave me the best rates and the best customer service.

Tr
Review №27

This agency has an amazing staff. Stacy is the the best! Whenever I call, I know that she will handle my concerns quickly and efficiently.I have been a State Farm customer for over 25 years. The last 11 years I’ve been with this agency has cemented my loyalty to their company.

ma
Review №28

Ive been a customer of State Farm and the Lisa Dobbs agency for more years than I can recall. Whenever Ive had a need to reach out to the staff the have been super and most helpful. We generally dont interact with our insurance providers unless theres a problem right? Its nice to be able to interact with a team of people who show general concern and care for their customers.

Ja
Review №29

I switched to Lisa Dobbs’ office from another agent & I have had the best experience! Her team has informed me about some discounts I didn’t have before & everyone I’ve spoken with is highly professional.

Si
Review №30

I do my insurance with Lisa’s Office. She is great and I appreciate her services.

Sa
Review №31

I’ve had my life Insurance with Lisa Dobbs for over ten years and I am still with her and her staff. All of the staff are great! I most especially appreciate Stacy! I currently have my Life, Auro, and Home insurance with Lisa Dobbs. They are the best!!!

Ra
Review №32

One of the best agents out there. They hear you out patiently and then suggest the best coverage for your budget. Very happy to have done business with them for years. Strongly recommend them for insurance needs

Th
Review №33

I have been a customer with Lisa Dobbs State Farm Insurance Agency since 1985. I can attest to the five star service and support I have received for those many years. I would highly recommend this agency to anyone who is interested in having the best service and support possible from their insurance company. I have four autos and a home insured by this agency. I would not consider going with anyone else. If you are reading this and shopping for either auto and/or home insurance look no further.

Ne
Review №34

THEY ARE QUICK TO RETURN CALLS AND HAVE RESOLUTIONS. 👍

La
Review №35

Ms. Dobbs has been a great agent since leaving a competitor insurance company. She treats you more like a friend than a client. Great customer service.

Ka
Review №36

Lisa and her team are great. Courteous and professional.

Sh
Review №37

Lisas office is always ready and willing to help! The entire office seems to know what is going on with each account. They treat you like youre the only one.

Al
Review №38

I was able to get a quote from Eric Dunlap within minutes. His mannerism was exceptional and his customer service skills were great! I highly recommend his services to anyone in need of an auto insurance/renters quote.

Ro
Review №39

I have been with State Farm for over 35 years and with Lisa Dobbs for over 20 of those years. Lisas office is knowledgeable, professional, kind, and customer service oriented especially Stacy and Jayln. I cant say enough great things about Lisas office!

Di
Review №40

We are clients of Lisa for more than ten years, we never had any problems, on the contrary we always had a good service, the customer service is excellent. I recommend this agency

Al
Review №41

I always receive great service with my agent Joseph . He always goes beyond expectations whenever I need something done with my policy. Highly recommended this agency.

Va
Review №42

Where is the ten plus star button on here? Five is just not enough. Love this agency, Lisa, Stacy the whole staff. Been with them since 1996 when we had beepers on our hips and instead of cell phones:):)

Sa
Review №43

I have been a client of Lisa Dobbs for over 10 years. The Office Manager, Stacy Shannon, is as helpful, professional and easy to work with as any service provider I have ever worked with. Thanks to Stacy, I have been a loyal client for all of this time!

Al
Review №44

I have been a State Farm customer for 13 years, and with Lisa Dobbs for the last 4 years. Her team has been wonderful to work with for both Auto and Home policies. They are knowledgeable, kind, and responsive,.

Ma
Review №45

I’ve been with State Fram(Lisa Dobbis) for a while! They provide great customer services (Stacy & Jayln). I can call any time for anything and they make it happen! If you are looking for a great insurance company to join give them a call!Olivia-

Je
Review №46

Lisa Dobbs has been our agent since moving to the Atlanta area. We came to her office due to location and we have remained her customer even though we now live 30 mikes away. Great office staff

Ke
Review №47

Lisa Dobbs and team are fantastic! When we bought a home in 2016, they were able to work with our bank to ensure premiums went through smoothly to the escrow account as part of the mortgage payment each month. When we had to file a claim to replace our roof due to wind damage, Lisa was on it!!! We love the Drive Safe and Save program and Lisa’s office got us set up quickly and easily. Great office and great insurance company!!!

Su
Review №48

We love Lisa and her team!Seriously. They are all wonderful, even when broaching topics of switching insurance carriers. Every member I have spoken to has been exceptionally transparent and honest; qualities that are severely lacking in my experiences with other agencies. I cannot emphasize what a wonderful team and customer service Lisas team routinely provides!

Ja
Review №49

Lisa has been my agent for 30 years and my familys for 15 years...I commend her expertise and guidance as well as her teams....Happy and healthy 2020!

Ch
Review №50

I started out with Lisa and State Farm with my one vehicle. A couple years later I have added a house and another car and Lisa has been a huge help with all my insurance needs. She has been proactive, attentive & answers all of my questions. Switching to State Farm and Lisa in particular was one of my best decisions.

Ro
Review №51

I had a great experience with the state farm staff answered all my questions and suggested based on my need.

Al
Review №52

I met Lisa around 1988 when she was beginning her State Farm business in Vinings. She offers a friendly approach to my insurance needs and has a good group of staff working with her. I am always confident when I call her office to know Im in good hands with people who really care about clients. There have been a number of times when I called to inquire about my car insurance and the staff have always been clear and helpful. Obviously, Lisa has the right ingredients in her State Farm agency. I may be one of the longest running clients she has and there is a reason for it. No need to shop around. Highly recommend Lisa.

An
Review №53

I have been a Lisa Dobbs customer for 26 years. Lisa, along with her staff, are always friendly and professional. They are very responsive to phone calls & emails. Lisa spent one hour of her Saturday morning meeting one on one to review my policies, making sure my coverage is still adequate and offering suggestions for updating my policies. Lisa provides a personal touch that is rarely found these days. I highly recommend Lisa Dobbs State Farm.

Ka
Review №54

Excellent and friendly staff. Easy to contact and everyone makes sure my needs are met.

Fr
Review №55

Great staff! I was 9 months pregnant and needed to sign some paperwork.. one of her staff members drove in rush hour traffic so I didn’t have to get out to sign! I couldn’t ask for better service! I use her for everything!

Da
Review №56

Lisa Dobbs went over our home insurance and car discount and found that our original policy was incorrect and updated the policy and saved us money. She went over everything patiently and easy to understand! I highly recommend Lisa Dobbs and her team.

Na
Review №57

Having lived in Atlanta for 25 years, I have known Lisa for over 10 years now--one of the most outstanding personalities I have ever ran into in my life. Her conscientiousness to ensure you have peace of mind is bar none in the insurance industry and she does it with pleasant grace. Also, she can make you die laughing. I have auto insurance, home owners insurance, Life insurance and even mutual funds that Lisa does a splendid job managing for my household. Ive even looked into rates for loans with her from time to time. I couldnt ask for a better insurance agent.

Ro
Review №58

I have been a customer of Lisa Dobbs for 20 years! They have helped me with several cars, homes, and adding a spouse to my account. It has always been so easy to get questions answered and to work with them.

Ed
Review №59

Just finished a meeting with Lisa to go over all my policies and to discuss possible changes and optional new coverage. It is nice to have a proactive agent to make sure that we have not only the best coverage, but for the best premium as well. I have been a State Farm customer since 1977 and Lisa has been my agent for 20 years plus. One of our sons had an accident in his car five years ago and State Farm and Lisa and her team where very supportive and a huge relief during a stressful time. I have never shopped insurance and would always choose State Farm.

Ka
Review №60

I have multiple policies with Lisa, shes been my agent for about 20 years. Shes very professional, thorough and I feel like I have a partner looking out for my interests.My ongoing needs have created additional opportunities for Lisas team to help. Thanks to all who step up!

Mi
Review №61

I have been a customer of the Lisa Dobson Agency since 1992 and with State Farm since 1973. They insure my home, cars, motorcycle and life. Lisa and her staff are terrific. Could I rate price shop? Sure, but have not felt the need.

Je
Review №62

Lisa Dobbs Agency has been our State Farm resource for over 20 years. This office always is helpful and quick to respond when we call

Lo
Review №63

Great Service! Lisa helped me through purchasing my first Home Owners Insurance. She answered all of the questions I had and answered calls after hours to meet my scheduling needs. Highly recommended!

ma
Review №64

Best insurance service provider in Atlanta.

Sh
Review №65

When we lived in Marietta, Ga. We had Lisa for 13 years and she was always just a phone call away. We recommended her to everyone that moved here with Brown Forman. We were transferred to Florida I have never called to cancel my home owners insurance! I thought the sale of the home cancelled it. I received a call from Lisa asking the date of our closing. We got a refund! Who does that? Lisa Dobbs. We now live in North Ga and just forgot to call and start our insurance again with Lisa. Just sent her a request for a quote. Instant reply with the date she would get it to us.

אר
Review №66

Lisa Dobbs has been my agent since 1988. She is the best in the business. For 16 years I was out of country she watched my property.I highly recommend her.

De
Review №67

I have never had any issues with them. Filing claims is quick and easy.

Lo
Review №68

I have had home and auto insurance with Lisa Dobbs and her team for about 18 years, and they recently set me up with life insurance. Lisa is extremely knowledgable. She makes the whole process so easy, and I always get a competitive, if not better than competitive, price. I have sent several of my friends to Lisa for insurance, and they always thank me!

Du
Review №69

We have worked with Lisa for over 14 years -- our coverage includes cars, homes including umbrella policies; she has advised us well in keeping our coverage adequate at optimal rates!!The service on any claims and other queries have been prompt, efficient and effectiveWe love her and all her staff -- specifically Stacy!!

Ch
Review №70

My wife and I have had our homeowners insurance with Lisa for almost 16 years, since we bought our house. She has come through for us in fantastic fashion whenever we have needed her. We recently switched our auto insurance to her office. We have great confidence that will also be a great experience. We highly recommend her office for your insurance needs.

Jo
Review №71

Stacy Shannon is an excellent associate of Lisa Donna’ office, and has been ever since I started working with them over 8 years ago! Very prompt, professional and goes over an beyond to help you.

Ch
Review №72

I have been with Lisa for 5-6 years. She is efficient, always available and informative. I would recommend her.

Sh
Review №73

I have always received prompt and courteous service from Lisa Dobbs State Farm Insurance Agent..

My
Review №74

Lisa Dobbs has been my agent since I started driving almost 20 years ago (Wow Im getting old!) She and her staff have always been kind, patient, and responsive. Especially Stacy who always takes good care of me, even when I call or email asking dumb questions. Thanks for the great customer service!

Fe
Review №75

I have been with Lisa for the last 14 years. She has helped me with all my insurance needs. Recently i refinanced two vehicles saving a lot of money.

Ch
Review №76

I have been a client of Lisa for approximately 20 years.She knows her business, takes care of me and is able to adapt to my life changes. She avoids the hard sell and knows when to stand up for what is right for the client. I really appreciate that.

Al
Review №77

Great experience with Lisa Dobbs and her staff. Highly recommend.

Ma
Review №78

Lisa has been my agent for many years, she has made my insurance experience a happy one. I know most of us hate to have purchase insurance even though the need is their, so if your looking please call Lisa shell make life easier....

An
Review №79

VERY Quick and helpful. Couldnt ask for a better agent. A++. (Renters and Auto Insurance)

St
Review №80

Been with them for decades. Always there with a friendly voice when I need them.

Ma
Review №81

I have been a client of Lisa Dobbs for over 30 years. Anytime, I have needed to speak to her to make any changes, she has always been available.

Ka
Review №82

Awesome customer service!

Ku
Review №83

Excellent

Jo
Review №84

Excellent service

Information
17 Photos
84 Comments
4.9 Rating
  • Address:2323 Cumberland Pkwy SE #101, Atlanta, GA 30339, United States
  • Site:http://www.lisadobbs.com/?cmpid=cpv2_blm_0001
  • Phone:+1 404-365-8515
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
Highlights
  • Women-led:Yes
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