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Jiffy Lube
966 Jeffco Blvd, Arnold, MO 63010, United States
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Ke
Review №1

Best quality hands down. Great people and service. Thanks again!

Za
Review №2

Service was GREAT! People were very friendly and helpful! Price was way to high, but thats not the workers fault.

St
Review №3

The service was fast and great. But, the price is very expensive! I paid $103 for a full synthetic oil change that is $60 at Walmart. I guess I know why the place was empty on a Saturday morning when I got there. Id say $75 would be worth the convenience but not an extra $43.

Oa
Review №4

I never take my car anywhere else. All the techs are so friendly and helpful, service is fast and I like that they recommend other services, but do not push to try to make you do more than you want that day.,

mi
Review №5

They noticed my tire pressure valves were missing and replaced them! How nice of them, totally didn’t have to do that! They also adjusted my tires so all four were even… I think one was off-balanced. Very thorough and knowledgeable. Jiffy lube for life!

Mi
Review №6

Awesome service!! I wasnt sure what time they closed and ended up pulling in at 5:55 pm to find out they close at 6 pm. I was going to leave but the technician assured me they would take care of me. We happened to be under a heat advisory also, so Im sure those guys were ready to leave for the day. They went above and beyond!! Not only this visit but every time Ive used their services. Thanks guys see you soon 😊

Er
Review №7

The best and fastest oil change and most amazing service in the area No Doubt! I recommend all my friends and family and Anyone who reads this to get your basic mechanic needs maintenance done at Jiffy Lube in Arnold they have the best crew.

To
Review №8

Great Staff! Friendly & thorough. Got there at the start of business today. Couldnt be happier with the experience and will continue to have the car serviced here.

Ma
Review №9

LOVE this place...I have always dreaded getting an oil change until I found Jiffy Lube in Arnold. Employees are always friendly and I dont feel pressured. Highly recommend for anyone that dreads the local oil change

Sh
Review №10

Great experience! Everyone was super helpful and knew what they were doing. Cheap affordable car care in good hands. I highly recommend them and I will be coming back 😀

Pe
Review №11

Staff is always knowledgeable, helpful, polite and downright nice! They always have s smile & something nice to say. ☺️ They make the chore of maintaining your car a pleasure.

Er
Review №12

Great staff, friendly and fast. Great service, definitely recommend.

Ch
Review №13

I randomly swung by for an oil change and a great experience today!! Zak was very knowledgeable and personable. Zak and Amber were in great spirits and got me in and out expeditiously!! Amber moved so swiftly and efficiently I literally got IN AND OUT. Zak asked did I want to replace my wiper blades, and I shamefully needed them. They had the blades on site and got them swapped out for me without any issues. Zak even went above and beyond and swapped out my old license plates with my new ones!! I will definitely recommend this location and will take the 30+ minute drive to return here specifically.Great job you guys!

Sc
Review №14

Extremely nice workers very informative and knowledgeable

La
Review №15

Ladies were super friendly :)

Ch
Review №16

When NTB cancelled my oil change appointment, I came here and they got me in and out in less than 30 minutes! Very courteous and professional!

ha
Review №17

Professional and trustworthy staff. As a woman it is important to be able to trust the people handling your vehicle and not have to worry about being taken advantage of. Will continue to bring my vehicle here for future services because they are also fast and thorough with their work!

Ja
Review №18

Ive used this business on a number of occasions, including recently. Ive always had courteous technicians and fast service.

Ka
Review №19

Everytime I come here I never leave disappointed. Brittany and Amber took care of me this morning and those two did a great job. They kept me updated, answered every question and worked really fast 0 complaints.

Br
Review №20

I like that they are really good at what they do

Je
Review №21

Amber was awesome!! Britney (sp) was quick and very nice. Will only go to Jiffy Lube.. And only this location!! Thanxx guys. See you next service 😊

Br
Review №22

Amber and her crew were quick and very efficient. Thanks!

Iv
Review №23

Got me right in. Explained everything. I have an H3, so its not friendly I guess, lol. Even so, I was in and out.

Ma
Review №24

Very polite staff!

Da
Review №25

Amazing customer service! I highly recommend & will be returning.

Ke
Review №26

Friendly staff, timely service, affordable prices!! Highly recommend this location for all of your needs!! 🙂🙂

Ba
Review №27

Very polite and informative in a way that was understandable. Unlike most places that double speak to take advantage of you

Ju
Review №28

Friendly staff made it enjoyable and fast

Fr
Review №29

There are quick and friendly

Ry
Review №30

Good place to get your oil changed or maintenance,the staff are extremely helpful and fabulous

De
Review №31

It was great

Lo
Review №32

Friendly staff! Very fast! My new to go place for oil changes!

Ly
Review №33

If I could give this review a zero I would. I have been getting my oil change here for two years and never had a problem. Two weeks ago I got my oil changed and noticed they did not put the clips back in my skid plate and rear wheel well. Immediately went back within 24 hours. It was hanging and dragging and ended up tearing up one side of the rear wheel well. I have called their customer service and have been getting the run around since. The Manager of the store has not even tried to reach out and contact me.

Gw
Review №34

Was super fast. Got in and barely got any work done on my computer and my Acadia was done. I was surprised they didnt fill my tires up as they were at 33 and should be 35. With the cold and warm weather tires always seem to get adjusting the fall and spring. Other than that I was very happy with the service and friendliness of conversation the gentleman had with me. Great staff!!

An
Review №35

The staff at the Arnold Jiffy Lube were fabulous. They were helpful, caring, polite and efficient. I will always take my vehicle there!

As
Review №36

Great place! Super nice people, explained everything they were doing, reasonable priced and super fast! Definitely will be taking my car there for all my oil changes from now on!

Ma
Review №37

Very friendly and fast

Th
Review №38

On the pricier end, but you are definitely paying for the convenience and friendly and helpful staff.

Br
Review №39

Very professional will go back

Sh
Review №40

Excellent service given. They were very professional. I didnt wait long and liked how well the two employees worked together.

Le
Review №41

Excellent, Zak was extremely helpful, if it were not for him, I would of been in a pickle. Thankyou ZAK!

Ca
Review №42

This was my first experience with Jiffy Lube, and I wont take my vehicle anywhere else. Everyone was so friendly and helpful! We always expect to wait a little while, when getting an oil change. They were very quick and had my vehicle in and out, in no time! Great experience! I highly recommend this location!

St
Review №43

Fast, polite, & thorough service ! Would recommend this shop!

Bi
Review №44

Frank Bolin and his who crew where very friendly and very helpful. Frank was amazing honestly. He went above and beyond, even showing me what needs work and advice on how to get said work done. Im truly thankful and my experience was truly amazing. Thank u guys.

Ke
Review №45

The crew did an excellent job! No wait, very respectful and answered all of my questions.

De
Review №46

What an awesome job I received at this location! Kelsey,Ryan, and Anthony were super! Great service, customer friendly, staff just great all around and quick turnaround time!!!!

An
Review №47

This is the friendliest place Frank is great very kind and helpful, they changed my oil , vacuumed my Jeep, cleaned the windows. Skyler was in the office and also very kind and helpful. I will recommend this place to everyone. See you guys in 3 months.

Mi
Review №48

Theyre always good. Sometimes more fun to talk to than others, but never bad. Dont care for the upsell part, but they have to do that, and sometimes you get helpful info of which you were not aware.

Jo
Review №49

Excellent and professional service. They go above and beyond in all areas. The garage is run smoothly and efficiently. The whole city should go there.

Wi
Review №50

There isnt another place I would rather get my oil changed. Wonderful staff, wonderful atmosphere, and just an overall great experience.

Sa
Review №51

I have been going here for two years now and the service is always exceptional! I went today with my newborn, they let me stay in the car, were soft spoken when they talked to me as to not wake the baby. Frank, who I have worked with on a number of occasions was very thorough. Matt and Colin were very helpful and informative. I always feel like I am treated like a family member or VIP when I come here. Thanks for always being reliable!-Salina

Te
Review №52

Went in for an oil change. They vacuumed my vehicle, cleaned my windows, aired up my tires, and topped off my fluids for free. Also, I was in and out in less than 20 minutes. Very impressed with this location.

An
Review №53

Anthony and his staff were awesome. No wait and they got us in and out. Not pushy and very polite.

La
Review №54

Joe and Jacob were extremely helpful and respectful! They were not only knowledgeable and incredibly efficient, but truly kind and wonderful people. I will most definitely be returning for my next oil change!

Da
Review №55

Justin was very nice

Br
Review №56

Adam is a genius..he helped me by telephone get my car started..he saved me hundreds! I almost had it towed to dealership...Thanks jiffy lube!!! Talk about a full service shop!!!

Su
Review №57

Jamie did a great job addressing all my maintenance questions, needs, and issues on my five year old Toyota. Transparent pricing, fast service, and clean too. Thanks Jamie!

Vi
Review №58

Fast, friendly, and straight to the point. Made their standard sales pitches with filters, but they said my air filter was fine and my cabin air filter was the one that needed changed. Looked at them and this was definitely correct. They even recommended I look up a coupon on their website. Saved me $15

Mi
Review №59

The guys here are very professional and did a great job ....👍

Ch
Review №60

Adam saved me money and got me in and out fast. He knew his stuff and provided excellent customer service.

MJ
Review №61

This location is alright if you want unsure high school kids working on your vehicle. They seemed more interested in flirting with each other than working.The only sentences they were able to string together were obscenities. A few of them seemed highly confused on an oil change, “Where does this go?” My experience was quite unprofessional and unfortunately (they’re my closest shop) I won’t be going back.I had been here multiple times in the past and have never had these issues.

Sa
Review №62

Adam and additional staff were very kind and knowledgeable! Service was quick! Will be a returning customer!

Ol
Review №63

I absolutely love this shop! won’t go anywhere else! frank is seriously the nicest guy i know & him and his team always take the best care of me and my car! i’m a dominos delivery driver so i take my car to jiffy lube once every 2 months! they always do so good!

Bg
Review №64

Great job Folks! You all went above and beyond for me. I really appreciate it!

Jo
Review №65

The arnold jiffy lube staff are super friendly they quickly did a good job and knew alot about my veichal.. This should be a 4 star rateing, they did spill a little oil on my motor...

Er
Review №66

Mixed reviews left and right. My honest opinion this place is PHENOMENAL but you have to talk to the right person.I have been going here forever. If you want it squared away right and get treated as a fantastic customer I would highly advise talking to Jake.Jake has been doing work on my car for months now and I have NEVER had any problem with ANY of the work that was done to my vehicle.If you are going to act like a know it all then dont go to Jiffy Lube with a smart mouth. Take your money and go elsewhere and pay a premium at your dealership if you want a 5 start experience with a crappy attitude.Need your car done as quick as possibly? Call in ahead of time and ask for Jake, I cant stress how great this gentleman is. You can judge a book by its cover but you have yet to open it and read whats inside. This is most likely the impression you get when you pull in.Like I said, talk to JAKE and you cant go wrong EVER.

Sw
Review №67

Awesome job LADIES!!! Got me in and out no problem. I will be back for sure! Everything was top notch!

Mi
Review №68

Everyone was very nice and polite. They had my car in and out in no time.

Sh
Review №69

Thanks Ryan for your professionalism, courtesy, manners, and overall outstanding experience. I just brought my new Nissan Xterra in for its first oil change, and Ryan took care of me like a trusted friend. I arrived at 7am, and was the first in, first out, and on my way by 7:25am. I barely got a chance to finish my hot cup of fresh complimentary coffee. I never felt pushed to upgrade my intended purchase, because I knew what I wanted, and was never pressured to upgrade my service. Ryan did make a recommendation, and because I was already on board with that service before I arrived, it was a win/win for both Ryan and I. HIGHLY RECOMMENDED location!

Co
Review №70

I just spent over an hour waiting in line. I was the next vehicle and was told it would be about 20 min for a safety inspection. When I said I need to leave for work soon the girl working just said fine give me a minute. Waited about 5 minutes. I told her again I need to leave. She said just ok just go. So rude. Dont go here. Theres a million other places that would love your service and give great customer service

Me
Review №71

I stopped in for my dads oil change- and we had one car in front of us. We sat for OVER 45 minutes. We watched a staff member hug all over her boyfriend who was parked in the bay over. It took over an hour and 30 minutes to complete an oil change when only 2 cars were in line (I was the 2nd). I wont be returning. If youre looking for a quick in and out this location definetely isnt it...

Ji
Review №72

In and out in 15-20 min. They did thorough check of fluids. Was not to over pushy on the extras. Thats a plus for me.

Ja
Review №73

Fast service

Su
Review №74

My husbands car made a horrible noise about a block from this Jiffy Lube. We pulled it with a horrible noise at about 5:10. They immediately sprung into action even though they were closed. They were able to fix the problem! Amazing teamwork by three team members working together. Amazing customer service! Thank you!!!

Li
Review №75

Amazing customer service. The woman running the show the day we were there was awesome. My daughter and I left with big smiles, which is very rare for an oil change experience.

To
Review №76

Fast, friendly, helpful

Ch
Review №77

Went in for a full synthetic oil change. Pulled up to the bay, waiting inside for a while. Took a little for them to come inside and talk to me and in that tile, they already started the oil change. Once the guy came inside, he tried to charge me $105 FOR AN OIL CHANGE. I can take it to meineke down the road and do it for $55, went there because they have it listed that you could do a certain oil change for $67 and then I had a $15 off coupon. Why would you have something advertised when you don’t even carry that type of oil?!Ultimately I decided to leave, they already drained my oil, so they went ahead and put new oil in, but if you were to do that and are willing to let me walk away with free oil, why wouldn’t you just put in a new filter and charge me the $60 I was expecting to pay when I came in there. Make a little money off of it? I don’t see the thought process... anyway, thanks for the free oil, won’t be back, over $100 for an oil change is outrageous!

Er
Review №78

An employee at this location was pulling into work and pulled out right in front of us to turn into the location. Instead of realizing he pulled out in front of somebody and moving to get out of the way, he decided to stop in the middle of Jeff co. Blvd to flip me and my 3 year old daughter off. We got out of our car across the street for lunch and watched as the man in uniform got out of his blue truck and walked into his job, Jiffy Lube. Is this a great representation of the companys choice of people they employ? I used to get my oil changed here, but never again!

Co
Review №79

They were very polite and professional! It took maybe 30 minutes tops for my oil change.

Ma
Review №80

I came in with a flat tire. And asked them if they could change the tire because it would be fast then me doing it. The guy seem very confused as to what to do. He went and got another person. The guy came back and said we can only put air in the tire. There was only one car being worked on and one waiting. I was willing to wait. Then a lady came back telling me that they don’t change tires. I ended up starting to change the tire in the parking lot until a different younger guy named Colin came and finished changing my tire.

Ch
Review №81

If I could give zero stars I would. I went in for an oil change today and had terrible service with the manager and mechanics. Left in tears. They asked who serviced my car before and then began to blame everything on that shop once they found something wrong with my car. The manager made up reasons for why my oil filter looked different just because he didnt know why it was like that. It turned out thats how all the oil filters are. They put blame on the mechanic and shop I usually go to and talked poorly about them in the bay where I could hear. One of the mechanics came out into the lobby confronting me and speaking loudly and very rude. I felt very threatened by this man. All around poor customer service. Very unprofessional employees.

Ke
Review №82

Service was quick and friendly. Of course they try to sell you an air filter when you dont need one yet, but thats par for the course at any quick lube place. The air conditioning being broken kept this from 5 stars.

Ke
Review №83

Im a long-time customer. I took my car in due to low tire pressure light. I didnt know they had already closed, but they told me to come on inside anyway. Technician found one of my tires sidewalls was about to blow out. He changed it for my spare tire, and made sure my other three tires were OK. Refused to charge me, or take payment. THIS is Customer Service!!! Im giving them 5 stars, only because I cant give them more!

Sa
Review №84

There were 4 cars already in line when I showed up. I thought about turning around, but really needed an oil change. To my surprise they got to me very quickly. They showed me my air filter which was very dirty, so I purchased one through them. They did their job telling me everything extra they could do for me. Great personalities. I recommend this Jiffy lube to anyone in a hurry.

Na
Review №85

Never have I written a negative review on any type of establishment. Went in to get an emissions and safety inspection and waited for 30 minutes for the inspector to come up stairs to say he wasnt off of his break yet and that I needed to wait. I was then told by a nice young lady that I would have to wait approximately 40 to 45 more minutes while he was done with his break and to complete the service.

Al
Review №86

Customer service is phenomenal. Caring and compassionate. Would recommend them to any and all individuals.

Re
Review №87

The guys here at Jiffy Lube take such good care of me and my VW Rabbit! Friendly, professional, always willing to answer any questions I ask about services, costs and optiins. Good job!

Pa
Review №88

Knowledgeable, fast and courteous service.

no
Review №89

Everything was great, I know Im coming back.

Fa
Review №90

The staff at this store is fantastic! I bring my vehicle to this store because they go above and beyond my expectations! Thank you team 1395 :)

Sc
Review №91

The new manager here really exceeded my expectations. He went over and beyond to keep me happy. Also fixed the screwups from the last management problems I had. Totally 100% in customer service and I will keep coming back as long as this hospitality continues. With this team in hand, the service has never been quicker . thanks men!

Vo
Review №92

This place is really awesome, the workers here are great! When I pulled up, I was greeted instantly by Jacob, extremely nice, showed me around and everything was done spot on, keep it up!

Ma
Review №93

Service was fine. Overpriced work.

Ti
Review №94

Friendly staff.

By
Review №95

Months ago they recommended the wrong oil. I went to another location they let me know that every location was putting the wrong oil in. When I returned to the location and informed them what occurred which is documented in their system NOTHING was done nothing was offered however I did get a apology for a 40k vehicle. I paid with no argument.... ohhhh I did get $15 with a coupon lol I hope this doesnt create a problem in the future maybe then I might get offeted a free oil change once the engine locks

Ka
Review №96

Great 👍

Da
Review №97

Excellent service!

Am
Review №98

Awesome staff and great service everytime!!!! Will not go to any other location!

Da
Review №99

Youll pay more here then you would at Walmart but you wont generally wait as long.

P
Review №100

No frills oil change. In and out.

Information
7 Photos
100 Comments
4.2 Rating
  • Address:966 Jeffco Blvd, Arnold, MO 63010, United States
  • Site:https://www.jiffylube.com/locations/mo/arnold/1395
  • Phone:+1 636-282-2988
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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