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Vandergriff Honda
1104 W Interstate 20 W, Arlington, TX 76017, United States
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Da
Review β„–1

I was very pleased with my service today. Matt Ellis really listened to me, and took care of all of my concerns. Hes definitely worth 6 stars. Ive owned several Hondas, and have been happy with all of them. Keep up the good work! 😁

Je
Review β„–2

Had a wonderful experience with having my oil changed. Duane on service was very personable and informative. He took time to go over the things my car needed and wasn’t too pushy. He advised me of needing new tires. He said they would match the price so that I would keep my service there. They definitely did come through for me and matched the price and took care of my tires. I was pleased with the service they provided. Chris with the tire department was very personable and informative as well.

Sa
Review β„–3

I am a single woman & was initially intimidated going into the car buying process. However, Marian was my sales representative & I could not have been more at ease throughout the entire process. From start to finish; Marian guided me in choosing a vehicle, in the steps of financing a car, & also in the importance of purchasing extended warranty. I am in love with my Honda & was extremely impressed by Marian at Vandergriff Honda. Overall, it was a very pleasant & non-stressful experience, despite my initial concerns going into the situation. So, thank you Marian & thank you Vandergriff! I will highly, highly recommend anyone I know in need of a vehicle toward Marian.

St
Review β„–4

Matt helped me out with my car. He was amazing during the entire process and understanding. I made my experience much better and I will definitely go back to him because I know he values his customers. Wonderful customer service skills!!! 6 stars!!

Ca
Review β„–5

Past couple years have been great but this last time 3 hours later and still waiting to get an oil change no thank you. Guess they are not making many car sales they tried offering so many services $900 Worth. I would probably have to leave it over night if I agreed. When all I just wanted is an oil change. Even if you get there early expect a long wait .

ch
Review β„–6

Mike Symank is the best service tech I have ever had the pleasure of knowing. He is always truthful, tells it like it is and works with your situation as best as possible. To put it simply- he knows your car, he knows you and is awesome.

ci
Review β„–7

I came to fix my tire and change my oil. I had Jose Cordova as my advisor. he took the time to explain each service to me and what was needed. I’ve been here a couple of times and I’ll always book with him cause I know he will take care of me when I visit I recommend going to him he’s great!!

Gu
Review β„–8

I bought a 2016 accord new here and I cannot recommend this dealership. The sales process is standard for a Honda dealer but once you buy a car you will spammed with mail for the rest of your life. Every month I get a letter of them asking me to buy my car back and I have called 5-6 times asking them to remove me from the call list. They have assured its fixed every time but I continue to get mail. The last guy told me its a 3rd party marketing firm and they cant easily control the marketing of that particular mail but they will get it fixed. I will never buy from Vandergriff again.

Co
Review β„–9

Marian was AMAZING!! She helped me and even got my sister in something great. I love my vehicle and she listened and found exactly what I wanted. 10 stars!!

Ti
Review β„–10

This is our 2nd car to purchase from Marian Spencer at Vandergriff, and she is amazing! We came back specifically to work with her. My daughter is extremely picky and both times not only has Marian found exactly what she was looking for, but has gone above and beyond to make sure it worked for her budget as well. Will not consider anyone else when I am ready for my new car and would recommend her to anyone looking!

an
Review β„–11

Merian was the absolute BEST in helping me get my ride together 😭 if Covid wasn’t real id hug that lady 🧑

Ke
Review β„–12

Could I say? Marion is awesome. I am enjoying my 2022 Honda Pilot. I told her what I wanted she made it happen . A few snags but she was totally honest.

Di
Review β„–13

Come see Minh! He goes above and beyond for you to get the best deals. I had the worst credit and was turned down by other dealerships, even for a 20k car. Came in and he got me a 40k+ car approved and good price! Will be back in the future for sure!!!!!!!!!!! Drove off with this beauty today. Happiest day of my life!!

Ke
Review β„–14

My experience with Vandergriff Honda was amazing. I had another Honda dealership tell me they had inventory that they didnt have. I drove over 30 miles to buy a car from them. All they wanted was a deposit. Andrea Cruz at Vandergriff Honda is a first class sales lady. She was super professional and made the process easy and comfortable for my wife and I. Andrea Cruz sure knows the product shes selling. She went over every detail from start to finish. In my opinion she should be considered for a promotion. Thank u Andrea Cruz and Vandergriff Honda!!!! Theres not enough stars to rate this company.

Ru
Review β„–15

Marian helped me get I to my New Odyssey. Now I have the perfect vehicle for my family. Yall go see her. Shes the best.

Jo
Review β„–16

We have been dealing with Mike Symank for a number of years and find him to be most knowledgeable, professional, courteous and understanding.. Mike always takes time to explain any issues we may have and what work I has been done on our vehicle (s). We specifically ask for Mike each time we make an appointment with Honda knowing we will be taken care of with the utmost respect and professionalism.Joe Culverhouse, a life long Honda owner.

Je
Review β„–17

Michelle is awesome! She helped us with getting my son his first car, worked with us to make it happen. Very impressed, will be back for sure!

Ta
Review β„–18

Great service!Al is the best! Special thanks to him for taking care of our needs. Al made sure we had transportation while ours was worked on. He is detail- oriented and listened to our concerns and decisions. We’ll always go to Al! Amazing service all around!

Ja
Review β„–19

Vandergriff Honda it’s a nice place to purchase your car from the service department is excellent kind caring honest truthful with everything that’s going on with your car and are eager to help in anyway they can. My service tech is Kyle and he’s the best. Knowledgeable, kind, cares about you and your car always has a smile on his face

Li
Review β„–20

Mike Symank at Vandergriff Honda always provides the attention and care I appreciate. There is no pressure to purchase more than necessary. I leave the shop confident and safe.

Ga
Review β„–21

If you go in ask for Van, he was great. Very informative and quick. Always helpful and straight to the point, unlike his coworkers Al and Hung who were not as helpful and did rush jobs. Five stars for Van.

Ro
Review β„–22

I purchased a Honda Pilot and I couldnt be happier with the entire process. Arthur is the best. He knew I had my new car in mind so he didnt pressure me to try and get another car or something pricier. If you need a great salesman that understands his customers, then look for Arthur, I promise you wont be disappointed.

De
Review β„–23

Vandergriff Honda provides excellent customer service. All the employees are very helpful and courteous. This was my second time purchasing a Honda at this location.Daniel was my first sales consultant in 2017. He assisted me when other dealerships would not.I recently upgraded to a 2021 and my sales consultant was Minh Nguyen. He explained all the new upgrades and answered all my questions. Due to a family emergency he had to leave, but he called me several times. He really went above and beyond to make sure the process was completed.I would also like to thank Tyler Griffin in the finance department for providing excellent customer service as well.Vandergriff Honda has a great team.

Ga
Review β„–24

Arthur fought tooth and nail along with Nate Brown in finance to get me into the newest car I have every driven and I love it so much it has everything I could ever think of needing and it’s helping build my credit as the payments start they really are the people to talk to up there and I recommend their services to anyone and if they could work with me they can work with anyone THANK YOU SO MUCH GUYS!!

Ar
Review β„–25

I had a very pleasant and memorable experience at Vandergriff Honda. Arthur is an exceptional salesman that I will be sure to refer to all of my friends and family looking to purchase a vehicle. He was very friendly, knowledgeable and I felt the trustworthiness from his initial greeting. Great listener, considerate of my needs and current situation and made the experience painless.

Va
Review β„–26

Love this location! Go see Roger Rodriguez if you ever go here. He always goes above and beyond to help you get your dream car. This is my second time purchasing a car with Roger and he never disappoints.

Ke
Review β„–27

Yesterday was my first time going to Vandergriff Honda. I must say I was more than pleased with my level of service. I was greeted as soon as I pulled into the maintenance bay, then escorted to my service advisor Chris L., who provided tip top customer service. I didn’t feel the pressure of a pushy sales man trying to get me to get every service under the sun. He suggested exactly what I needed with my mileage. I wasn’t there all day waiting and I left pleased with happy pockets. I’m definitely a returning customer.

Su
Review β„–28

I took my car in for an oil change and they Told me that they found a problem And the cost to get it fixed was $700. . So I took it for a second opinion and that auto shop found absolutely nothing wrong with my automobile. This is the 2nd time they have done this. They have lost my business for good.

Ji
Review β„–29

I had a great experience purchasing a new Honda from Vandergriff Honda. My sales person was Andrea Cruz. I told her what I was looking for and she picked the perfect vehicle for me. She knew her product and was able to answer all my questions and get me out the door in a short period of time. This was definitely one of my easiest car purchases ever.

Ji
Review β„–30

Bernie was my CarSales Associate throughout my car buying process, he was beyond amazing! He made sure I walked away with a vehicle in my current circumstance! He does an amazing job at what he does. I told him my interest in the type of vehicle I was looking for and he matched me perfectly into the vehicle I so much love! The financing team is exceptional in the all around process, they make you feel welcomed and apart of the Honda Vandergriff Family! Very much Recommend coming here for all your car buying needs, and services!

Ni
Review β„–31

Bought a 2016 Honda Civic from here a few years ago and the service has been nothing short of outstanding. Rachell is wonderful in the service center! She always takes care of me.At my latest oil change, I received a call from sales rep Roger Rodriguez to look at purchasing a new car with them. I just walked away with a 2022 Honda HR-V and Roger made the whole experience very comfortable! He was super knowledgeable and answered all of my questions. I highly recommend Vandergriff Honda for both sales and service!

ME
Review β„–32

We had our Zaktec application done a few weeks ago. We got our car back looking better than when we got it new. The inside detail work done by Manuel was impeccable. The whole process was smooth. Thank you Manuel!

Je
Review β„–33

From the time I arrived on the lot, I was wowed by their level of customer care! I walked into the wrong entrance unbeknownst and I was quickly greeted by a smiling face, who personally escorted me to the salesman who I had an appointment with.Mr. Kevin Davis greeted me with a firm handshake & a pleasant demeanor. Mr. Kevin asked me what car I was most interested in & the features that meant the most to me. We went out and test drove a 2021 Honda Accord, which I immediately fell in love with! From that moment forward, Mr. Kevin Davis worked really hard to get me into the Accord with a payment I was comfortable with. He kept me in the loop the entire process regarding my trade in & new vehicle. While sitting in Mr. Davis office, I noticed how every employee at the dealership walked with a sense of urgency & purpose!Even after I finished signing all of the documents, Mr. Davis helped me transfer my personal belongings from my old car to the new one. Since my purchase, Mr. Kevin Davis has reached out multiple times to ensure that I’m enjoying my new car.If you’re in the market for a new car, I would highly recommend Mr. Kevin Davis at Vandergriff Honda!!!

Br
Review β„–34

Let me tell you how my Vandergriff Honda family has taken care of me for every vehicle that I have bought... Marian and Alex gave me a great deal on a much needed second vehicle. The customer service and care that I received here is unmatched. I am a loyal customer to those that take care of me. Whether I purchased and new car with Taima, or used vehicle with Chris or getting serviced with Kyle, I know that Vandergriff has my best interest at heart. Thank you again Marian and Alex for getting me into the car I needed!!! You have a life long customer here.

Ma
Review β„–35

I would give - 5 stars if I could. Took my car in 6/24/21 for an oil change. Took it back in about 1 week later 7/8/21 for a scraping sound. I was told that they zipp tied what was making the sound. The noise stopped for a few days, and when it started again I took it back on 7/12/21, and was told I needed a whole new splash shield assembly because mine was missing. And that I needed a new right driver side tire. Long story short. It is now 9/13/21 and still no word on the part I ordered. I was told they are on back order after calling approximately 10 times, and that I was 1 of 3 people waiting for the same part. I have a disability so I dont drive much even though the service agent told Corporate that I went 1000s of miles between the time I got my oil change and when I brought it back. I had actually went less than 900. I was told by 2 different auto shops that it looks like they just didnt put the splash shield back on when they changed my oil. I bought the car at this location and it is the only place that has serviced my car.The service agent offered to not charge me labor but, after all this hassle of having to cancel dr appointments due to rain and fear of something flying up into my engine the parts and labor should be no charge. I have purchased 2 vehicles from here; always having all work done here but never again will I recommend Vandergriff to anyone.

Ch
Review β„–36

I had the pleasure of working with Joaquin during my car search at Vandergriff Honda in Arlington. Bless his heart because my situation was a unique one, and I was extremely stressed. However he went above and beyond, far exceeding any expectations I had about finding me the exact vehicle I wanted. He was very kind, worked very hard, communicated everything along the way. He is very dedicated not only to his craft, but to ensuring that his customers are taken care of. Thank you Joaquin and Vandergriff Honda for all of your help and hard work. You will see me again, and I will send anyone I know who is in search of a vehicle your way!

Vi
Review β„–37

Mike Symank provides excellent customer service. Anytime I needed to drop my car off for service, he was able to have either an Uber or Lyft driver take me to work. He kept me posted on the status of my vehicle. Notified me of upcoming car services. Thanks Mike!

Bi
Review β„–38

Let me tell you about my first experience with Vandergriff Honda. Marian, and Alex took real good care of me an got me in a nice car! They are the best! If you ever come here make sure you ask for themBest Customer Service I have ever had at a dealership!!

Si
Review β„–39

I was recently sold a car by Arthur, and he was so great and informative. It never felt like he was forcing a sell on me, instead he answered all my questions (no matter how many I asked, and I asked a ton since I did a lot of research before coming in). It was outstanding service! Thanks Arthur!

Br
Review β„–40

I had a great experience at Vandergriff Honda! Sam Illig was an amazing salesperson. I didn’t know what I was looking for when I went in and he helped me find my perfect car. I love my new to me Honda CRV!! They will take good care of you at Vandergriff Honda!

Ed
Review β„–41

The sales person was awesome his is George if you ever wanted a car go with this guy

Ch
Review β„–42

Van was a great advisor. He assisted with all my needs and ensure everything will be done in a timely matter. I will definitely be working with him again!

Sh
Review β„–43

Author, my sales agent was courteous, knowledgeable, and professional. I drove into Arlington from out of town and he made sure everything was expedited and ready-to-go. No issues, no complaints; the Vandergriff team did a good job.

eb
Review β„–44

Marian is an awesome Sales Person! She is very knowledgeable and very friendly! I recommend you request for her to get you in your future vehicle you’re looking for

Sy
Review β„–45

I had the best car buying experience at Vandergriff Honda, all because of my sale associate Marian Spencer. She was attentive and helped me find the perfect vehicle at the price I needed. Awesome job πŸ‘πŸ‘ Thanks again Vandergriff for hiring an excellent saleswoman!!!

Ro
Review β„–46

L. George helped me get exactly what I was looking and wanting in a car. Other than having to sign all the paperwork, he had us in and out. Great first experience.Manager Griffin was also an absolute pleasure to work with. Great customer service!

ch
Review β„–47

Went to this dealer to look at a new vehicle advertised online. After getting a trade value for my car they informed us the price was higher on theirs, that the accessories werent included in advertised price. Yes, they actually raised the price by about 4k from what was advertised. They tried explaining how they have to install accessories at the dealer, that the cars dont come that way... seemed like false advertising to me, pretty simple. So I would avoid this lot, at least when looking at a new vehicle.

Mi
Review β„–48

I would like to thank Kevin David at Vadergriff Honda for providing me with the best customer service in assisting me with the purchase of my car. His honesty and dedication that he put into selling me my new car was very much appreciated. Mr. Davis went above and beyond in making sure that all of my questions were answered and my purchase was what I expected. His patience and kindness is what I appreciated most which allowed me to make the right purchase for myself. I would recommend Mr. Davis to all of my friends and family. Thank you!!

Da
Review β„–49

Khalil did a great job when I was looking for my new car. I went in and knew exactly what I wanted and Khalil delivered exactly what I needed. Not only did he find the vehicle, we were able to negotiate a good price and I left with everything I wanted. I was a bit exhausted of the wait but I was offered many refreshments to make up for it. Khalil not only got my payments to a good price, he was very attentive throughout the process and also helped me sign up for car insurance. He did a great job by taking the extra step and being a great car seller. Way to go Khalil I will definitely recommend you again for future reference!

lu
Review β„–50

We had a great experience. It helped that we already knew what we were coming in for. Lisiette helped us get in and out of sales quickly. She was very knowledgeable and transparent. Tyler helped us in finance - and we were IN AND OUT . He was helpful, and was able to offer us coverage and still stay within our monthly budget. The overall feel of this dealership was pretty cool. They did not feel pushy or sale-sy at all. Just helped us get what we need and go home. I will come back for a new car myself - definitely recommend !

Ro
Review β„–51

My vehicle had an airbag recall. As a result, I took it back to the dealership that I have had work done on previously. I scheduled the appointment in advance and brought my vehicle in. When I arrived, I mentioned the service and was told that they would not be able to finish the work today and that I would need to leave my vehicle overnight ... no problem! I had scheduled a loaner vehicle to be available for this reason especially since the dealership is a ways from my home. When I inquired about this, the service agent had nothing setup for me. He went to check on there being a loaner vehicle and said that they had already left for the day. He mentioned that they were short-staffed in the service department that day, but when he asked how I scheduled my service (I did it online), he told me, Thats your problem there. If you wouldve called we couldve told you that you wouldnt be able to get a vehicle. I understand that you are short-staffed, but that would be something that you couldve called to tell me about ahead of time. Or better yet, when setting the system for appointments online, dont let me schedule a loaner vehicle after a time when nobody would be available. I asked what else could be done, to which he replied, If we had a vehicle available for you I would give it to you. I find it ironic that a dealership with hundreds of cars sitting out there couldnt loan one of those overnight. Instead, Im out the time and money it took me to drive up there to fix a mistake on Hondas end (both the recall and the service). I dont plan on using Vandergriff Honda again as a result of this experience.

ap
Review β„–52

Wonderful experience buying a car here at the dealership. Worked with Joaquin and Neal who are excellent salesman with great understanding and knowledge about the cars. Literally they sold me the car in less than 2 hours. Very helpful and overall a pleasure doing business

Aj
Review β„–53

Mike Symank has been my go to guy for all 3 of my vehicles for many years now. He’s honest, straightforward, and very knowledgeable about the service needs of my vehicles.

ch
Review β„–54

The best car buying experience ever. Andrea Cruz was amazing in helping me find the car I absolutely love. She made sure I was in love with the car before letting me buy it. She went above and beyond to help me. And Tyler Griffin in finance helped me through a speedy process and explained everything as quickly as possible. They both stayed after 10:00 pm to make everything happen for me. They both called me the next day to check up on me and the purchase . Way too go Vandergriff. I will definitely be back!!

Ma
Review β„–55

Arthur N. Helped me get my vehicle and he was absolutely outstanding. Very professional and walked me through the entire process. AND helped me get my monthly payment within my price range. If you need a car for you or your family ask for Arthur. You won’t regret it

Ca
Review β„–56

Jose Cordova is my go to service advisor who always takes care of me whenever I make my appointment there. He looks out for what is best for my vehicle and service deals. Highly recommend this location and service advisor.

Br
Review β„–57

Great Job & service!Took my 2013 Honda Accord to them on 5/5/21 because it took a few pushes of the button to get it to start. They had my car repaired by the end of the day and gave me a detailed list of any future things to prepare for to be repaired. Jose was very polite, and extremely helpful. Provided me with courtesy shuttle rides home and back to the dealership. Thanks so much to the staff at Vandergriff Honda. Great job!

Ry
Review β„–58

Bunch of slick-talking crooks and time wasters. Thought the process was worked out in advance over the phone, but now its a cant do. People we dealt with: Brittany, Jacob, Abdul, and Jacob and Abduls un-named boss. Advice to Vandergriff: If youre going to be greedy and take advantage of someone on price (which is totally what you were trying to do), make it quick and simple. Advice to consumers: Go somewhere else.

Ca
Review β„–59

Big shoutout to Joaquin and Neal yesterday. I had my eyes on the 2018 Honda Accord Sport but instead got a better deal with the 2019 Sport! Walked away as a satisfied customer. If y’all are in the area and looking for a good deal make sure you come here and ask for Joaquin or Neal! Either one is going to take care of you. Guarantee

Ke
Review β„–60

I LOVE Vandergriff Honda! They’re the only ones I trust completely with my car. Shifat is the best salesman and truly knows how to take care of his customers. He’s polite, really cares about putting you in a car you’ll love, and actually listens (he’s so not your average car salesman). Love my car! Love Vandergriff!:)

Fr
Review β„–61

Matt was very helpful and explained all the details of my repair thanks!!

El
Review β„–62

Originally this was a 5 star review, however after the unprofessional customer service I retract my previous review. My first payment is in a week but I get constant reminders as to why I shouldn’t have gotten a Honda. I’d like to say that I’ve never in my life gone through something like this and I’ve gone through 3rd party dealers. Maybe it’s the pandemic getting to people or maybe it’s predatory salesmanship but I expected better. Me and my 8 month pregnant fiancΓ© are recently separated veterans. We came to Vandergriff Honda looking for a deal before the holidays and after finding a nail in the tire, soda spills in the back seat, and loose wiring under the dash choosing Honda left a permanent bad taste in my mouth. Starting with the nail in the tire and unprofessional patching. The first question that this brings to mind would question the nature of their inspection system. They’re content with allowing a 8 month pregnant woman to leave their lot with a tire on its last leg? How much does that save Honda vs the potential risk? The funny thing is I called Vandergriff Honda Service Center the minute my tire pressure dropped to 15 and told them the situation. The response went something like β€œwell didn’t you buy a used car”. I’m sorry but what? In what world do you sell cars with nails in the tires? They then transferred us to sales who had promised to get back to us regarding the issue. At the same time we were on our way to Sherman to visit her dying grandmother. They responded to this by saying β€œeverybody is going through something” even though sales hadn’t gotten back to us until two days later when we had to call 5+ times. When we get to someone they ironically tell us that it’s actually the service center who’s supposed to tell us they’ll look at our tire before ruling out defects. They tried to make an argument of β€œdiscount tires job is to sell you a tire and you should’ve brought it to us” well actually you gave us the run around the minute we called to begin with. Discount tire wouldn’t allow a customer to leave their business and give them the knowledge of previous owners (Honda) giving an improper nail patch, if they were attempting to sell a tire. The options Discount gave us was to have Honda replace it or to buy one. If you’re trying to see your dying grandmother and supposedly one of the top rated Honda dealers is ignoring your call what options does that leave you? The touchscreen is also bugged out, car play completely disappears mid drive followed by constant beeping, it leaves me to believe that this has to do with the wiring but you couldn’t get a answer from Honda if you wanted to know. They swore up and down that this is a fully β€œdetailed car” inside and out. I’ll never go through Honda again.

Bo
Review β„–63

Just bought a car at this dealership and were very pleased with how we were treated. On a rainy night of car shopping our salesman made multiple trips between different colors with a smile on his face. Happy we drove past 3 other dealerships to get to this one from fort worth!

Mr
Review β„–64

Fabulous service. Super friendly employees! I buy all my cars here and get all maintenance work done here!

De
Review β„–65

My sales associate was Kevin Davis, was very helpful. He stayed late after they closed to get me the best deal on my trade in. Overall it was a good experience everyone involved was very helpful.

Es
Review β„–66

Tyler told me yesterday evening that the suv I wanted was there and available. He even confirmed my appointment. I get there and the car isn’t there and I’m offered the upgraded model. The person at the cafe has an attitude. I will never come back to this dealership or recommend it.

ei
Review β„–67

Great service. Friendly salesman. GJ Neil!

Sm
Review β„–68

Kevin Davis is excellent. Best experience. Go see Kevin if you are looking for Honda

Co
Review β„–69

The service guy that is dealt with Matt was extremely helpful out the gate and he did exactly as he said he would. Very helpful.

Co
Review β„–70

I bought a Honda civic from the Arlington location. Andrea Cruz helped me pick out the car. She was very knowledgeable about the cars I was looking at. She answered all my questions that I had. Tyler Griffin was also wonderful sales consultant and helped me understand the financial part of buying a car. They both made my car buying experience less stressful. I highly recommend going to the Arlington location.

Ri
Review β„–71

Very friendly, professional, and caring staff. Right after going to a very bad experience with another Honda dealer in Frisco, it was refreshing to come to Vandergriff Honda and receive the treatment Honda treatment I’ve been accustomed to throughout the years. Vandergriff has definitely gained a new customer for life.

Ab
Review β„–72

This place is awesome!! Rodger Rodriguez helped us out and every one else at the dealership was very friendly. They got me a good deal and they’re awesome over all. I would make this your first stop if you are looking for a used or a new car!!!

Di
Review β„–73

Came in for a SUV and got exactly what I wanted. Roger Rodriguez was my salesperson and he was amazing. I test drove several SUV received 5 star treatment. I woulddefinitely recommend Roger Rodriguez he haslots of knowledge and patience. Thank youalso to Mr Roger Love (manager)for making me feel like I was part of Vandergriff family. So happy with my selection.Diana DiazHappy Mothers Day to me.

AN
Review β„–74

This is my second purchase from Vandergriff Honda. I wasnt planning on purchasing a new car, but I ended up leaving in one. Thanks to the great customer service provided by Mr. Chris Witherspoon, I upgraded my car. He was professional, down to earth and knowledgeable. Usually a car purchase seems as if it is taking FOREVER, but this process went very smoothly. If youre needing to purchase a car, contact this young man and he will take good care of you.

Ka
Review β„–75

I normally don’t write bad reviews, but I didn’t have a good experience here. My car wouldn’t start so I paid $80 to have someone (a third party roadside assistance business) jump start it only to drive to Honda in Arlington to tell me they’re too busy to help. Save time and drive to Honda in Burleson. He was so kind and they helped me right away, no questions asked.

Am
Review β„–76

I bought a 2020 Honda Accord yesterday thanks to Chris Whiterspoon; he’s awesome. I highly recommend him as he is one of the best SALES MANGERS. Chris was very patient with me with finding what I wanted!

Ed
Review β„–77

Great place to buy a car!! My salesman Carlos Vigil was a lot of help and made my experience buying a vehicle not only easy but a great experience. He was very knowledgeable and overall great sales person. I highly recommend this dealership and especially recommend Carlos, he’ll get you a deal and In the car you want!!

ja
Review β„–78

Oh My Gosh! Marian was amazing in helping me find my dream car and was an awesome sales person. I will be sure to come back for my next car!!

Jo
Review β„–79

Minh was so helpful in getting me into a car, even as someone who has challenged credit! Was able to work with everything I had to get me the best deal possible, would definitely recommend to friends and family!

He
Review β„–80

Liju George was an absolute fantastic help. Made this whole process smooth and fun. I’d also like to thank Tyler Griffin for making the financial process simple, efficient, and understandable. All around satisfied experience

Th
Review β„–81

Marian Spencer, Alex Ghasemi, Neal Patel are a wonderful team! They very friendly, have good negotiation skills, I loved my ride in my new Honda H R-V.

Ri
Review β„–82

Went in for a synthetic oil change, first time visiting Vandergriff Honda. My service advisor was Berlin, she took care of me, let me know about the recommendations about filter changes and my brakes. She never pressured me to get the recommendations done today, as some places try to do, just gave me the options, which I appreciated. Got me out of there within an hour, and the oil change ended up being less than I thought, as I figured itd be 100 bucks. It was $75. Will definitely be returning for future oil changes and any maintenance. Berlin was friendly and honest, great service advisor for sure.

Gi
Review β„–83

Amazing people, Amazing service, you can trust that you will leave with a smile on your face. Everyone at the dealership are awesome. MR. Minh nguyen was the person who help me get my new vehicle and does a terrific job

Ra
Review β„–84

The customer service experience is good.Neal helped me by hearing to the requirements and finalized over a car.Suggest to reach out to him.

Ar
Review β„–85

Worst experience ever. Advisor Mike is very unprofessional, Mike try to belittle customers in front of other customers. There tech unable to perform an accurate diagnostics of your car. And know one follow up. They have lack of communication. Also will put the blame on the next employee instead of taken ownership and handling the issues at hand. After a week back and forward had to speak to manager several times just to get updates also spoke to manger Justin just to get proper services. My car was on recall transmission issues so my car sat out front for 6 days cause know one wanted to stop what there were doing to help another tech out to push my car around back until Manger Justin finally directed them. 6 days later.

ti
Review β„–86

A bit long for a Tuesday, but service was great. Jennifer is always awesome and super sweet.

St
Review β„–87

We bought our Honda CRV from Vandergriff Honda and our sales guy George was amazing! He was very knowledgeable and took great care of us. We are so happy with our purchase, would definitely recommend him to anyone. If you want great customer service go see George!

Ji
Review β„–88

Great customer service...before and after the sale. Andrea Cruz chose the perfect vehicle for me after listening to what I wanted.

Ch
Review β„–89

I had a great experience with Ms. Michelle Cruz. She did everything in her power to get me in the car I wanted and I couldn’t be more happier with the results and leaving this 5star review for her. If you’re looking for great service form even better people then come to Vandergriff Honda in Arlington. πŸ†πŸ

Er
Review β„–90

Definitely recommend this location! I was helped by Benie to help me refinance my car and get a lower interest rate .

Hu
Review β„–91

Minh made my car buying experience super fast & easy!!! He took the time to understand my needs and found us our perfect car for my family. He is very knowledgeable, patience and answer all my questions very politely throughout the whole process. Ive bought several cars at different dealerships and I got to say this is the BEST dealership of all time. Everyone is super friendly and the dealership were nice and clean. Definitely will be a long term customer and will refer my family and friends. Thanks Minh for your awesome service. BEST SALESMAN EVER!! Keep it up!!

Au
Review β„–92

Had an amazing experience with the Salesperson at Vandergriff Honda. Very good with negotiating and managed to get us an amazing price. She was very good to us and made the car buying experience much easier.

Ju
Review β„–93

Arthur was the best. Very pleasant. Knowledgeable. Customer service was excellent. I was able to buy the car first time in on the spot. Came in check her. Left driving my own. Recommended.

Ni
Review β„–94

Mike has been my go-to service advisor for years. Always goes above and beyond what was asked to make sure I get what I need.

No
Review β„–95

Lidiette was amazing she worked very diligently and was very patient with me.. She is exceptional at her job and made the car buying experience a good one.. Would highly recommend

Be
Review β„–96

Minh Nguyen at Vandergriff Honda is the best! He truly cares about his clients each and every one of them. His priorities are always the client and he puts his best foot forward trying everything he can just to see you genuinely enjoy your car buying experience and see you driving off in a new car. If you are interested with buying from Vandergriff I highly suggest having Minh Nguyen as your sales consultant.

Ar
Review β„–97

All the staff was very friendly and helpful. Our sales person Andrea Cruz was Amazing!! I went in and bought a Honda Civic. She was very knowledgeable, super nice and helped us get a great deal. I had a great experience thank you Vandergriff Honda team.

Ca
Review β„–98

I couldn’t be happier with the service Honda has provided to me as well as Arthur whom helped me get the exact car I wanted. He was able to find me a vehicle that suited my needs along with excellent customer service and attention-to-detail. Process was stress free and pleasant, he was very thorough and knowledgeable. !! Any issue I had they assisted right away. I highly recommend this dealership and Arthur trust me they will go above and beyond expectation.

Vi
Review β„–99

My first time leasing a car and Roger Rodriguez did an amazing job finding me exactly what I wanted and needed!

de
Review β„–100

I bought a 2016 Mustang from Marian Spencer at Vandergriff Honda today. We made an appointment for the test drive 2 days ahead, and even though we ended up getting there an hour eary she was ready for us! The dealership was crazy busy but we never felt rushed and didnt feel any pressure to make a purchase. The sales manager (Jerry I think?) worked to give us a fair trade value on my car, and got great financing lined up. This was my first purchase with Vandergriff but it wont be my last!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1104 W Interstate 20 W, Arlington, TX 76017, United States
  • Site:https://www.vandergriffhonda.com/?utm_source=google&utm_medium=listing&utm_campaign=google-my-business
  • Phone:+1 817-533-4266
Categories
  • Car leasing service
  • Car dealer
  • Honda dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:8am–9pm
  • Sunday:Closed
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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