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Sunrise Solutions, Inc.
2014 Renard Ct suite m, Annapolis, MD 21401, United States
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Review №1

Sunrise Solutions, Inc. was miraculous! When our voicemail system failed we learned our local vendor no longer serviced Nostar 6.1 equipment. They offered little hope for the old system. Many calls led to the same response - equipment is too old to service and time to upgrade to VOIP. Our small business had not anticipated a major change in our communication system. A Google search led me 3000 miles away to Sunrise Solutions, Inc. for a remote repair. Everyone I spoke to was both kind and encouraging. Julia made setting up and account easy. Russell guided me through the steps to isolate the problem and then helped me find a replacement part. The solution was simple and elegant and our firm could not be happier to have our Norstar 6.1 providing all the service we need for our business. Thank you with 5 stars plus!

De
Review №2

Incredible support for Nortel phones. Expeditious response to my email. The technician (ALAN) was SUPERB! With his guidance, we accomplished in ~30 minutes what I had been trying to fix for 6 days! We are busier than ever working late and on weekends trying to catch up, so the time we wasted was invaluable. In addition, we were losing jobs because the VM wasnt programmed correctly. Going forward, l WILL always call sunrise immediately, if I have any issues. Nortel phones are too complicated to DIY. Sunrise solutions is absolutely better than anyone else, HIGHLY recommend!!!

Li
Review №3

I would highly recommend Sunrise Solutions based on many years of working with them. They are professional and always responsive. Our law firm has been fortunate to have them as a resource through these recent difficult times and we can always count on their assistance.

De
Review №4

The sunrise team is amazing! Great customer service, very interested in my companies vision and was able to exceed my expectations! Highly recommended for your business!

Pa
Review №5

Great Customer Service and Staff! A one stop shop for all of your phone system solution needs! Highly recommend!

Co
Review №6

A big thank you to the team at Sunrise Solutions. I own a small business (Bashelorette) based near Annapolis, on the Eastern Shore of Maryland and had no idea what kind of phone system we needed after hiring a couple people. While we are a small business, we have a national presence and I wanted a company that could recommend a system that worked for our operations and sales team. Alex and Matt were incredibly helpful and recommended a system that fit our budget and made us look and sound more professional. We went with a VoIP service a few months ago and wish we had switched years ago. Highly recommend for businesses looking for a great, affordable phone system. Thanks guys!

Ka
Review №7

I work for a company that uses a lot of subcontractors. Sunrise has always been very professional and knowledgeable. They work hard to have a tech on site in a timely manner as well has having the best tech on site for the job. Their service department is easy to work with and their techs do a great job to call with updates and give their professional suggestion on what is best for the customer. We send them work at least 2-3 times a month.

Sh
Review №8

Alex, Alan, Matt, Ken, and Chris did an amazing job. The team at Sunrise Solutions offer superior customer service without any questsion. They provided our company with the right solution for our needs and were able to get us up and running in no time. They are extremely customer-centric and have a great tech/support team.

Ka
Review №9

I have worked with communications contractors for decades. Sunrise Solutions is by far the best! They educate the customer, dont oversell, deliver on their appointment dates and time, and best of all, are easy to communicate with, and quick to respond to all needs. Hands down.... Sunrise Solutions is the best.

Ti
Review №10

Sunrise Solutions supports our PBX at corporate headquarters and they are great. The tech team is very professional, responsive and knowledgeable. I highly recommend their team!

Ch
Review №11

Great customer service and focus on business needs. Sunrise listens to their customers and offers solutions that fit the time constraints and budget that we were looking for. One of the few shining stars in the telecom industry.

Ro
Review №12

Julia goes above and beyond to make sure every job gets completed in a timely manner. Fred and Russell are two of the best techs I use, on a daily basis, nationwide.

Da
Review №13

Great company to work with in the Baltimore and DC area. Been doing business with them for over 10 years. Very dependable.

Sa
Review №14

Very responsive and helpful. They direct me to who I need to speak to and are very knowledgeable of what I need done when I ask.

Mi
Review №15

I am pleased to endorse Sunrise Solutions for their phone systems and specialized staff. My organization has been using Sunrise services for years and have been able to rely on receiving up to date equipment and timely responses to our service issues.

Ju
Review №16

Knowledgeable, responsive, and reliable...from sales to implementation to maintenance! Alex and the smart guys (as he calls the support team) are wonderful to work with.

An
Review №17

Sunrise staff are easy to work with and responsive to inquires and issues.

We
Review №18

Friendly and responsive staff. Have worked with Sunrise for quite a few years now, and they always work with me and my obscure requirements to meet my organizations needs.

MI
Review №19

Knowledgeable support staff

Information
58 Photos
19 Comments
5 Rating
  • Address:2014 Renard Ct suite m, Annapolis, MD 21401, United States
  • Site:http://www.getsomesun.net/
  • Phone:+1 410-573-0555
Categories
  • Telecommunications service provider
  • Telecommunications equipment supplier
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:Closed
  • Sunday:Closed
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