Working with Johanne at Reico Annapolis was a great experience. We were referred by another Reico customer who purchased Reico Express in-stock cabinets for their kitchen remodel. My husband is very handy so we knew wed be able to manage hanging the cabinets ourselves. Johanne came out to our house (about a 45 minute ride from the office) and spent time with us discussing layout, design and our needs. We had proofs and an estimate in just a few days. Johanne was accommodating and patient with follow-up questions and layout tweaks. We kept in touch via text and I never felt like I was bothering her - she was incredibly responsive. Once we placed the order, our in-stock cabinets were delivered within a week. The quality is amazing and we have received dozens of compliments on our new kitchen and laundry room cabinets. I cant speak to the quality or timeline of working with their custom products, but the Reico Express service was fantastic and we would definitely recommend it!

Horrrible Experience. On 11/18/18, we were remodeling our kitchen and I decided to exchange one solid wooden door for a glass insert door. I said one door. We brought our old door in for the correct measurement. The sales contract reflected our last name which was misspelled. A bad sign. The door was ordered and of course it took longer than they said it would. The door comes in and I have to take it to a glass company to get the glass put in. After a few more days, the glass is installed and I took the door home. Naturally, the door was too small. By 2 inches. I called the store and they werent sure what happen but blamed it on the factory. Another door was ordered and they said it would be 2 weeks. A rush order. 3 weeks later, no door. I called and they said the door just came in and would have the glass installed. Another week goes by, I called and they said they took it over to another glass company instead of the old company because they could get the glass quicker. The first glass company was 2 days. They already had the door measurements and what glass we needed from our original transaction. I called the second glass company several times and no one would answer the phone. A few days later, the door is ready. On 2/8/18, my wife brought the door home without checking it out. I remove the door from the box and the outer edge of the door had a 3 scrap down the side, was cracked, and the glass installation was poorly installed. The caulking job was horrible. 3 months have gone by. I took the door back and management agreed the entire process was left to be desired. The door was reordered and a new piece of glass was installed. On 3/12/18, I called the glass company and they stated they called Reico on 3/8/18 and told them the door was ready. Ironically, they also called on 3/12/18 and reminded them the door was ready. On the same day, I received a phone call from Reico advising the door was ready. The district manager refunded our money and the door had no issues. The employees meant well but the attention to detail by the company was severly lacking. A total of 5 months.

Reico renovated our bathroom. All of the personnel were wonderful. Kate was a great help with design services, starting on day1. The contractors were great to work with and they finished the job when promised. Thanks so much to the Reico Team.

Based my recent experience with Reico I would highly recommend them for any job, big or small. All staff and installers were extremely knowledgeable, helpful and always responsive providing excellent service. The project was completed in a timely manner and we couldnt be more pleased with the results.

Katherine is amazing and will work with you on whatever design / budget.

Bryan is very helpful and nice to work with!

Reico always has a beautiful showroom and helpful staff to assist with customer needs.

Dealing with these folks was generally a pleasant experience. They had some very good ideas for the design of our kitchen. The work was well-done. I dont know if we got much of a bargain, but it was a positive experience.Truthfully, they were easier to deal with than the builder, and more abovr-board.

Kate is a great designer and Tari managed my project perfectly!!

Ordered cabinet parts, Catherine was very helpful