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Khue Huffman - State Farm Insurance Agent
160 Prospect Pl, Alpharetta, GA 30005, United States
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Comments
Ky
Review №1

Khue Huffman and her team took excellent care of my parents insurance for years and years. As they began to age, I took over the chores of running their day to day financial stiff and had many occasions to reach out ask questions and interact with the staff. Always, they were very kind and professional, they got me the answers I needed. They showed they really cared for my folks. This is a top shelf team and you can have confidence they will be there when you need them. A+

Br
Review №2

It is so rare these days to find really great customer service. Khue’s team really has gone above and beyond for me with getting me setup with not only Auto but my Renters insurance. Mary Beth is also top notch! She was always friendly and helpful with my tons of calls and questions! Thanks y’all!

Jo
Review №3

Best insurance ever! The staff is super friendly and Mary Beth saved me a ton of money! I highly recommend

Al
Review №4

The office is very friendly and personable. They are quick to help with any issues you may have. We love them!

Ma
Review №5

Wonderful staff and agency. Great location, too. The team was awesome at helping with policies, and saving money!

Ja
Review №6

Been with State Farm 20 years. Transferred agent to Khue when I moved across town. Didnt have a chance to work with her until now. I called to get an insurance quote for a new car while at the dealership prior to purchase. The next month I get a bill for triple the quoted increase. I call Khue, but I dont get any real explanation. The month after this I get a bill for an amount 5x the original quoted increase. Her office doesnt even answer the phone. I only see one option.

Ch
Review №7

Khue took my worries away. She held my hand thru the process and now Im now protected and covered!

Ra
Review №8

The owner and entire staff are extremely experienced and professional. They save you $$$$$. Love them.

Sh
Review №9

It has to do with honesty and integrity. My new insurance company sent a signed confirmation to change my insurance policy. They would not accept the form since it wasnt on their form although it is a legal form. So they sent me one pre-populated and I stupidly assumed the dates would be the same that I sent in. However, they werent and my policy shows a lapse for 3 days. I didnt realize it until the DMV computers were updated and my new insurance company let me know and dropped my coverage. Then I had to pay almost twice as much for insurance after 29 years of continuous coverage. So now I must pay a fine for not having insurance and I am paying twice as much. When I showed proof they received the fax with the correct form, the office person said the form didnt include the auto insurance and that my State Farm form is what they are going with. I had proof of my intention with a legal document that had both home and auto policies on it. Should I have confirmed the dates, ABSOLUTELY! But Khue and her assistant flat-out lied that they didnt receive the original form and about the fact that the law requires they use the date on the State Farm form. If that is the case, they broke the law with having my home policy cancellation a different date than whats on the form. You can read the BBB complaint also! I learned a valuable lesson for my attention to detail and also that you cannot trust this agency. They were not honest in their dealings with this former customer.

Li
Review №10

I had a great experience with this company. They were very friendly and very knowledgeable.

Information
1 Photos
10 Comments
4.3 Rating
  • Address:160 Prospect Pl, Alpharetta, GA 30005, United States
  • Site:http://www.khuffmaninsurance.com/?cmpid=hjbu_blm_0001
  • Phone:+1 770-667-8838
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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