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A & K Service Heating & Cooling Inc.
4735 Village Ct, Alpharetta, GA 30004, United States
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Review №1

Ive been using A&K for many years, first in Roswell, at my parents house, and now that Im in my own place I have had them do my spring/fall tune ups and any repairs. They are always easy to make an appointment with, and they have never made a mistake on the job or in billing. Will continue to use them for man my years to come!

Br
Review №2

A&K provided exceptional and extremely timely service. They were patient and showed me preventative maintenance tactics to ensure long lasting and quality service from my units.

Tr
Review №3

Ernest and Paul at A&K provided exceptional service and were able to help us diagnose and resolve a very strange issue we were having with our electric hot water heater. They were incredibly responsive, knowledgable, and courteous throughout as they made every single effort to resolve our issue as soon as possible. They will be my first call the next time anything related to the heating and cooling systems in our house go wrong.

Ja
Review №4

Very friendly and thorough. I appreciate the assistance in understanding how to maintain my system

Ed
Review №5

It is always a pleasure to work with Ernest. After getting to know Paul a little, I have come to appreciate his work as well. Whoever does the work, it will be done well!!They are the best. You can count on them!

Na
Review №6

We have used Ernest and his team for several years. Always great!

Ha
Review №7

Called on Monday.Ernest provided an estimate on Tuesday.Furnace install was complete on Wednesday.Very Pleased with the work and professionalism.thanks.

Sa
Review №8

We are so happy we found this company. They are very professional and extremely knowledgeable. They explain everything and they are just the right amount of friendly. They do not try to sell you anything. They know you just want everything in good working order at a reasonable price. Honestly, I don’t write many reviews on a company unless they are really horrible or really exceptionally good. These guys get an A+.

Ry
Review №9

After having another AC service tell me I need a new system A&K was able to diagnose and fix the problem in less then five minutes. They clearly are experienced and honest business men. I would highly recommend that anyone who needs AC assistance lean on A&K to help.Im glad he saved me from getting robbed by a competitor. Our system is 20 years old and he was very honest about replacing it versus letting it ride out.Honest men with the experience to match.

Ch
Review №10

Earnest is always professional. He provides excellent service. I would recommend him to anyone who needs HVAC service.

La
Review №11

These guys totally saved me! Im selling my house, got an offer, then I found out on Monday morning that a house inspection was happening Tuesday morning. So, naturally, on Monday afternoon my fat cat did sneak into the basement, sat on a duct pipe, knocked it loose from the ceiling, and the whole kit and kaboodle came crashing into the floor! Awesome.I called around and these guys were the first who were willing to come that night. A nice guy showed up and did a terrific job putting the duct back. He made it far more secure than it had been before. Then he looked around and found several other places where my cats had done nefarious deeds. He got them all patched up quickly and thoroughly.The inspection was very thorough, but no problems were found with the duct work at all! I got two follow-up calls from A&K in the following days just to check in and make sure things had gone well.Overall, I had a great experience with this company. The prices were fair, the labor was well above par, and everyone I talked to was friendly and helpful. I highly recommend them.

Ni
Review №12

Ernest is prompt, communicative, and fairly priced. Would definitely recommend A&K. A great experience for me on 2 separate occasions.

Ki
Review №13

I came from from a business trip late on a Thursday night ( 15Aug2019) to find My A/C was not working. Called A&K first thing Friday AM. They were able to come out in the afternoon to look at the unit and let me know in detail was was wrong and answered all my questions. The service was set up for Monday AM and they showed up early and were done by 1pm. Great service and friendly and happy to answer all questions up front and during the process. I would recommend them to anyone who needed A/C Heating work done

Ph
Review №14

Came to me fixed nothing but just wanted to sell me service plans thousands dollars, which found out just needed to change a starter

Ke
Review №15

I had a fantastic experience working with Ernest. He came to my home on a Sunday since my air conditioning suddenly stopped cooling my home. He is a friendly, professional small business owner who treats his customers like he would his friends. He isnt about upselling services and equipment you dont need. Honest service done right the first time every time.

Jo
Review №16

If everyone on staff is as good as Earnest, then this may be one of the better companies in the area.Came out to my house on a Sunday, Fathers Day at that. Promptly.Diagnosed the problem and was outta there in about an hour, house was cooling before he pulled out of the driveway.He seemed genuinely concerned about fixing the problem and not rushing to sell a new unit like some of the other companies.A & K is a good option for repairs and theyll likely be my first stop when it comes time to buy.

Da
Review №17

Came home to no air after painting contractors covered my condensers while ac was on. Called and tech came out even though he was almost home and calling it a day. Ac fixed that evening. I would not use any other mechanical contractor. Trustworthy and reasonable pricing.

Ka
Review №18

We are second generation receiving good service from this company.

Ch
Review №19

I have used A&K multiple times over the last few years. They have always been professional, quickly responsive, fair priced and honest. I would give them more than five stars if possible. Highly recommended.

Sa
Review №20

Our technician, Paul, provided great service and appears to be a great guy!! He came twice since our issue ‘hid’ at his initial visit. He came back and identified the issue within minutes and was done. Thanks A&K!

St
Review №21

Top notch. Ernest is responsive, on time and completely straightforward with you about what you need to repair your air conditioning and was very reasonable when it comes to price. Its so refreshing when someone serves the customer with such integrity. I highly recommend A&K.

Ja
Review №22

Very quick to arrive my house and fixed my AC issues and give good suggestions as how to maintain. Like they give honest opinion!

Pa
Review №23

The service is really fantastic and impressive. I honestly couldnt have asked for more. Call today, response/schedule next day, find the issues and fix it right away or the next business day early in the morning! . ....I couldnt be happier with their performances. Mr. Craig and Chase are doing the very best job. They are professional, reliable, polite, and trustworthy. Im glad I have them taking care of my HAVC.

Ja
Review №24

Professional, respectful, and wasted no time in checking out my HVAC. Will definitely use them again should the need arise.

Sn
Review №25

I called Ernest because the A/C was not cooling as well as past summers. He came out first thing the next morning. He walked me through the problem and my options. He addressed a leak, recharged the freon, and cleaned the coils. Its running much cooler now and the power bill came down. The price was fair and service was excellent. I highly recommend A & K Service.

Em
Review №26

I have to commend A & K Services Heating & Cooling for being so quick to respond and dependable. The technician that came out was very knowledgeable and not only told us the problem but gave us our options we had to fix it as well. I will definitely recommend them to anyone looking for a good heating and air conditioning contractor.

Ch
Review №27

Such a great experience! We found this company online and based on the overall Google rating, scheduled an appointment to see why our thermostat wasnt working. First impression was how personable the individual was answering the phone. Overall my husband was VERY pleased and it took no time at all to diagnose the problem and have our thermostat fixed.We would highly recommend A&K Services... next step, getting setup for a maintanence agreement!!Thanks again for your quick response!

Ma
Review №28

They provide excellent service and are very friendly I would highly recommend this company. They are kind responsive and very thorough

Ma
Review №29

Live in Alpharetta. They fixed the water heater but left the valve on and flooded our backyard. Now refusing to answer my calls or emails. Was seeing if they would help flip the water bill since the water valve was on for 2 1/2 weeks and we had to pay for another maintenance person to come and advise it was the valve he left on that was causing the flooding.

Je
Review №30

Ernest is responsive, knowledgeable, and fair. He was on time, neat and provided honest advice. Id highly recommend A&K for old fashioned reliable customer service.

St
Review №31

Ive been using A&K Services for over 20 years now. They are quick to respond and courteous both on the job and on the phone. They always explain your options to you and are completely up front. They also do a great job cleaning up after the job is done!

Ju
Review №32

Mr. Craig was just fantastic. He fixed our furnace while providing great service at a very reasonable price. I dont recommend many businesses but this is a no-brainer.

De
Review №33

Friendly service and very knowledgeable.

Ma
Review №34

They came on the same day when we called. We were having a horrible leaking problem and not only that, he also pointed out the ladder to the attic needs to get replaces soon. But the best part, your getting amazing service with the price. I highly recommend you go with them!

Ju
Review №35

Came out same day. Explained everything thoroughly. Very happy with result!

wi
Review №36

Chose these guys because of their proximity to us and a perfect 5.0 in reviews. We got a call back the same day we reached out for a quote about our need for a new hvac system and were told they’d be out the next day (Friday) or possibly Saturday to check it out and then never heard back and no one showed. We reached out to two other providers and they were great. Needless to say, we spent $6,400 with another provider.

Pa
Review №37

A&K have ALWAYS been wonderful. Prompt ,reasonable and extremely helpful. We have dealt with them for about 5 years and always been completely happy.

Ja
Review №38

Ernest is a kind and professional man. He stays true to his word an always gets things done on time. I couldnt be happier with the job that he has done for me and I think he is one of the most trustworthy people Ive ever done business with.

na
Review №39

Mr Craig is a VERY trusted professional. We are loyal customers because he deals honestly and promptly. We began calling A & K (Ernest Craig) years ago, hoping to get a better price on replacing a unit. Mr. Craig diagnosed our problem differently, and he was right! We squeezed another 10 years out of the unit at very little maintenance cost. Yeah! We trust Mr. Craig. Thats everything.

Ra
Review №40

Fantastic service! prompt, courteous, clean and reliable. highly recommended!

Ba
Review №41

I have used A&K Heating & Cooling for the past 8 years and I have always been extremely satisfied with their service. Ernest is very knowledgeable, honest, and reliable. He offers useful tips for maintaining the HVAC system and offers multiple options for repairs. His services are reasonably priced. I wholeheartedly recommend Ernest Craig, A&K Heating & Cooling for all of your HVAC needs.

Ev
Review №42

Earnest and his team at A & K Service are very talented with what they do and are very professional. I know I can count on them to do what they say they are going to do. I would not hesitate to use them again if I needed.

Ke
Review №43

They were very professional, honest and friendly. I would recommend A & K Heating & Cooling to anyone and I will be using them in the future!! They are a great company!!

Sa
Review №44

A & K services always do great work. They are very trustworthy people and always try and work with my schedule to make sure they can help as soon as possible.

Ju
Review №45

I am so glad we called A & K Heating & Cooling. Not only were they very knowledgeable about the problem and what needed to be done to fix it, but their prices were reasonable and they were beyond professional. Best customer service I have experienced in a long time.

Ca
Review №46

I have used A&K for years and have been very pleased. The work is done expertly & with care for the customers particular needs.

ca
Review №47

Ive been doing business with A&K for over 15 years. HONEST, knowledgeable and courteous. I strongly recommend them!!!

Ly
Review №48

Ernest Craig is one of the most trustworthy and fair businessmen that I have ever worked with in my life. I am always impressed with the fast and reliable service and especially his friendliness.

Gl
Review №49

Mr. Craig has reasonable rates and he is extremely dependable. There arent many businesses in which I have total confidence in. Ive always been very happy with all the work he has done!

Je
Review №50

Ive had a maintenance agreement with A & K for 2+ years and they offer great service and reliable too!

Bo
Review №51

Ernest is not only one of the nicest guys I know, he is extremely competent in HVAC. For me, he was very honest about a problem I had on circuit board in my Hvac. He could have told me I had to replace, and I would, but he told me it would last a few more years, so I waited. Saved me over $800! When you deal with A & K, youre deal with the owner! I like that!

do
Review №52

One man operation that delivers big time service

Information
100 Photos
52 Comments
4.8 Rating
  • Address:4735 Village Ct, Alpharetta, GA 30004, United States
  • Site:http://akservice-hvac.com/
  • Phone:+1 770-475-0628
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • On-site services:Yes
  • Online estimates:Yes
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Offerings
  • Repair services:Yes
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