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AIM Properties
211 Montaño Rd NW Suite A, Albuquerque, NM 87107, United States
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Lu
Review №1

I went to AIM Properties to help my grandson find a rental. They were very professional and Marie kept in contact through out the whole application process. She and the whole team made the process very easy and I was able to get him moved in with ease.

Ki
Review №2

Very professional, the staff made our move in quick and easy. Thank you Jaqueline, Marie and Angel!

Sh
Review №3

This company is not to be trusted because they do not respond, or are concerned, about their contracts. They will also not help you when the tenant breaks the contract

Ra
Review №4

They are a great company to rent from. Our Hire for property management services.

Ly
Review №5

I have used Aim over the years for several things. I originally used Aim when looking for a rental and later used Aim to purchase my home. Both experiences were hassle free & a great experience. Always received quick responses from Terrance as well as Jasmine. Contact was very easy via phone/email. Aim employees were very professional, knowledgeable and timely with all inquiries. Over all Great experience with Aim, highly recommended.

Ch
Review №6

Love working with AIM Properties! Terrance has been so helpful and has always gone the extra mile. The other staff I met were very knowledgeable and friendly. I would highly recommend doing business with this company. Not to mention they just opened an office in Colorado where all my family is from.. I will recommend them every time.

Ad
Review №7

Working with this company has been a dream.. Ive had 4 other management places do half the work for damn near double the money so aim should have a sixth star on here in my book.I gotta mention this guy Terrance that works there. Astounding young man! Handled a legal situation I had with a renter flawlessly (and pain free in the end) with no work on my part other than review. Love it.

us
Review №8

Be aware they are not to be trusted

De
Review №9

I would like to thank the AIM Staff for their quick response and help. Even through this difficult time they were able to help me find a place without ever having to step into an office. Terrance was very helpful and informative VIA phone with all the steps I needed to take and how to access the properties. What sounded frustrating turned out to be 4 simple steps. Thank you guys for all your help.

An
Review №10

Great company!! Terrance and everyone are AMAZING!! They are renting out all 4 of my properties and doing a great job!!!😊😊🙏🏽🙏🏽

Lu
Review №11

I was looking for a place to rent and honestly out of all the places AIM properties was one of the only ones that responded. I hate talking on the phone, but they were very good at email. thank you Terrance for your quick response.

tr
Review №12

They dont fix things that are suppose to have been fix then when you move out they charge you for it. Had a professional company come in and clean the place and they still charged me for having it clean after sending the invoice of my payment I paid!! Been trying to call the manager and she dont ever call you back

Do
Review №13

Terrance assisted me back in 2020 in my search for a home in the Albuquerque area. He was courteous, knowledgeable and forthright. I would highly recommend any seeker to utilize his property services.

He
Review №14

AIM properties was recommended to me through a friend who currently rents from them. I contacted AIM and spoke to Terrance who has been awesome to work with. Thanks a bunch Terrance!

De
Review №15

My experience was very awesome and one of a kind. The leasing agent Jacqueline was very helpful And very knowledgeable. I highly recommend for anyone to go through aim properties!

Lo
Review №16

My experience with AIM properties was great and all thanks to Terrance. He was so kind and able to help me with everything I needed.Thank you Terrance.

Le
Review №17

I’m only rating 1 star because there is nothing lower, I recently RE-inquired on a rental house to check it’s availability as I filled out a rental application with the understanding that the company will get back to me on the status of the application regardless if I got the rental or not. This did not happen, I had to call AIM properties only to find out that the house was already rented out and that my application was not processed. I don’t like excuses, I don’t make them and I don’t accept them from employees/places of business, the “I was gonna call everyone back who put in an application” does not hold water with me, yeah you were, after I just called you and told you! People put too much information on these applications for YOU to just nonchalantly do your job. I’m a way I’m glad, if these people cannot handle a simple task like notifying a client I wonder how seriously they would take their duties as a property manager/landlord to the renter. All I have to say to AIM is if my personal information gets out and it’s traced to negligence on your part, we will be in court. Teach your employees to do their JOB! This is a 1 Star review but I give it ZERO.

Br
Review №18

I want to say AIM Properties is the best management company I have had. Every time I have had maintenance issues Terrance responds the same day and a vendor always calls to schedule immediately. Paul fixed my running sink in minutes. Thanks AIM you’ve been on target every time I needed you!!

Ko
Review №19

If I could give ZERO STARS, I would. We currently rent from Aim properties and in my opinion they arent good property managers. Unprofessional, un responsive, and rude. The only thing theyre good at is charging rent and giving extra fees and charges. AVOID THE PAIN. go somewhere else. Anywhere else is better than here.

mi
Review №20

Overall, I had a very good experience with AIM Properties. The apartment was a studio on Vail Ave and it comes as is; mine was pretty filthy when I moved in. After cleaning it head-to-toe, it turned out to be a really good apartment and a great location. There’s a couple weird people roaming around, but they also had security for the complex which felt safe. The company itself was very clear and straightforward about the process of whatever questions I had. Pretty darn stoked about getting the full deposit back!:D

Mo
Review №21

Professional, Great Jasmine, Terrance, Victor, and all AIM staff, big thanks

Al
Review №22

AIM properties is a great company! Stephanie was not only friendly but very efficient and helpful when I called in to look for a home for my brother! She was able to find him something very quickly and made us feel right at home with the whole process. Thank you AIM properties and Stephanie, I would highly recommend you give them a call for all your property needs!

Am
Review №23

Save yourself the inconvenience maybe it’s the city but I’ve never had to deal with people so rude and unprofessional

As
Review №24

Before AIM properties I struggled finding a house that was affordable, in a great neighborhood, and allowed my dogs. Tonya kept me informed and even searched for offers that would fit my needs. My next move will absolutely be through AIM properties.

Ma
Review №25

I rented my first apartment w/ aim properties.So excited I move in tomorrow.Thank you Tanya for finding the perfect place for me!

Ma
Review №26

DO NOT USE THESE PEOPLE. We rented from them and left their house in better condition than when we moved in, they don’t fix anything and they steal your deposit. My brother in law uses them to manage his house and they make his mortgage payments late and it’s affecting his credit. Crooked company.

Sl
Review №27

I was looking for a unit for a family member. I was very fortunate to have Angel with Aim Properties help with the process. Angel was very pleasant to work with. She was very straight forward provided me with all the necessary links and forms to make this a smooth process. She answered all my questions and was always available to help with any of my questions or concerns. I appreciate you Angel for being so patient and making this process so smooth. I would definitely recommend Aim Properties to friends and family. Thanks again Angel!!R.M.

Ma
Review №28

Tanya was very professional and helpful! Tanya thank you for helping me find a home in such a short notice! I appreciate your help.

Co
Review №29

I hired AIM Properties to list my home for rent as I was moving out of town. My initial contact was Terrance and he lived up to his hype. Not only did he tell me less than thirty days, but he rented in a week... when they tell you less than 30 days they mean it... Thanks AIM properties!!

Sa
Review №30

Exceptional service! Tanya was absolutely amazing and made everything very easy. Highly recommended from my personal experience!

Ji
Review №31

Stephanie Cordova is awesome! She has made our move to our new place at Erwin go smooth and non stressful. She answers all our questions and concerns in a timely manner and is super polite and extremely helpful. Thanks again Stephanie!

Ly
Review №32

Extremely accommodating

Kd
Review №33

Very rude staff and discriminating dont even waste your time. Very ghetto!

Da
Review №34

These people are unreliable, they will take any opportunity to incur unnecessary maintenance costs on your behalf (I am an owner) and do not follow up to insure that the house remains in good condition. They often do not keep you informed and when they do its too late. I will give you one of many examples: they went ahead and replaced a perfectly functioning and new ceiling fan even though we had told them, and did not want it, to be replaced. As of today, they have charged us hundreds of dollars for the replacement and we dont even know what they have replaced our very stylish new, and functioning fan with.

Am
Review №35

This is my families first time renting a home and Aim Properties has started out as good company. We have had slight issue with follow up from them. As busy as we are as a family getting someone to follow up on maintenance, even updates to when things would be fixed would be nice so we didnt have to call constantly. Everyone I have spoke with is friendly and helpful.

Ad
Review №36

Very unorganized and shady, I was with them for about 3 years. I went to move management companies, and I found out that 3 years earlier they deposited damage deposit funds to me but did not state that on the monthly ledger. So now on my last month with them, they took it back out of my monthly rent to pay them selves back even though they couldnt show me any written proof they gave me the deposit. They had no concern to fix it prior to me leaving. They kept doing everything they could to get a termination fee even though I fulfilled the contract and followed all termination terms. I would recommend if you have them manage your property you watch your monthly statements extremely close. They are not trust worthy.Among the many issues that I had with AIM property management as an owner, this is the one that they will not resolve. AIM has either stolen my money intentionally or they have someone that is embezzling money from them. They refuse to uphold there own contract. I am owed a pet deposit that I need to transfer to my new management company, that is clearly laid out in the contract that AIM made and signed. But according to them they don’t have it. I have been going back and forth with them for almost 4 months with no resolution. I have switched management companies because of the untrustworthy people that are employed at AIM. I have asked to speak with the owner of the company but of course that has not happened. If the owner reads this please look into the way your employees are running your company. I would really appreciate a resolution. Please contact me, all my information is on file. For some additional information. My renters paid one pet deposit with a check, which I received that one back. But the second one was paid in cash and it has mysteriously disappeared. Be caution when paying for anything at AIM in cash.

Le
Review №37

The staff at AIM are very friendly and accommodating. I enjoyed renting from this company. The lease terms are fair and easily understood and the rent was fair as well. Very positive experience.

Ky
Review №38

Jaqueline Herrera was very adequate in proposing me properties within my price range and above. I was very intrigued and amazed on her skill level and knowledge on properties based on economic levels. But at the very least I had a very homey feeling like I was one with the family And one within the circle. At the very least I can say she made my experience more than pleasant. 5 out of 5.

mi
Review №39

Nice people

Ma
Review №40

A great company! Jackie in particular is a sweet young lady! Very helpful!

Ri
Review №41

We rented from them from 2017-2019. They sometimes were hard to get in touch with by email or voicemail, but if you got someone on the phone or went into the office they were very helpful and friendly. They were fast with maintenance requests, and we had no problem at the end of our lease and we received our security deposit back.

Ny
Review №42

Great company, we went through 3 other companies. The other rental companies where not nice or helpful with questions or matter regarding rentals. Jacqueline at aim has been great helping us with everything we need. We found a wonderful house and would recommend her to anyone else loping for a rental company.

Ka
Review №43

I HAD AN AWFUL EXPERIENCE WITH AIM, THEY RENTED MY HOUSE TO TENANTS WHO TRASHED MY HOUSE. AFTER I RECEIVED MY HOUSE BACK FROM UNDER AIM MANAGEMENT I FOUND OUT THAT THE TENANT HAD BEEN DEALING DRUGS OUT OF MY HOUSE. I HAD TO SPEND FEW THOUSAND DOLLARS TO GET THE HOUSE BACK INTO TO THE CONDITION IT WAS BEFORE. PLEASE stay away from AIM PROPERTIES if you are looking for a responsible rental management company.

Ca
Review №44

I am sorry I have to give them even one star. The property manager never returns calls. They never answer the phone. Right now I have a backyard hose that is busted and spewing water everywhere but I do not have access to the turn off valve because it is connected to the apartment next door. If it was not for the former property manager being a tenant I would be out of luck. They are horrible and run from this property management company even the kooky private owner had more integrity than this company. Also it is very concerning that many reviews claim this company knowingly has an identity thief working in their office and provide links to the criminal case. So beware!! Other reviews also claim they will waive deposit fees to have newbies post positive reviews so I would be interested in knowing those peoples experience six months or more out. Also it is interesting the owner answers only very specific questions about rent fees but nothing else which just shows a sheer lack of integrity and they have no owner names or employee names listed. This is like a ghost corporation to just take your money and do nothing else.

Le
Review №45

Victor was extremely attentive from the first time I walked into the office. My family needed to move quickly and I feel like he went above and beyond to assure that we could have the keys to our new place quickly. Every time Ive had to reach out since being a tenant, he has responded in record time.

Ga
Review №46

My experience with AIM properties has, by far, been the best. Jasmine made the move in process quick, easy and very simple. When we got here, the apartment was in great shape as promised. She has also done a very good job at being responsive to any and all maintenance issues that have come up. So thank you AIM properties and a HUGE shout out to Jasmine for making the process run so smooth.

Si
Review №47

AIM (Terrance and Jasmine) made our first time home buying experience a memorable one! They constantly advocated for our interests and made finding our forever home one to remember. They demonstrated organization, attention to detail, knowledge of real estate which quickly made us both realize we made the right choice choosing AIM. We felt a sense of relief knowing we had knowledgable individuals taking care of us and our home. Whether you’re buying, renting, or selling, AIM is the right choice to make! Thank you AIM!

na
Review №48

From the start was a pleasant experience. Stephanie was very helpful and professional. They even let me split up my deposit to make the move easier. Also had an issue with the A/C so we put in a maintenance request and the issue was fixed a few hours later. Awesome people to work with and would recommend anyone in the market for a place to rent to give them a call.

Br
Review №49

Aim properties is amazing helped me with my first apartment Jackie and Victor are amazing ❤️❤️❤️ Thanks for all yours help guys!

am
Review №50

Thank you Tanya and staff for all your hard work on finding my family and I the perfect home!

ti
Review №51

The people here are great! They were extremely helpful when I was looking for a new place to live. Alma Alvarez is a kind, friendly and patient person who is very accommodating with gathering all the required paperwork. She made it convenient for me to get all paperwork signed and returned within a reasonable time. My overall experience with AIM Properties has been positive.

Ar
Review №52

AIM Properties was very helpful and attentive to my needs. I work for a utility company and drive a large truck. They made sure i was able to park my truck at the unit. Jacqueline Herrera was VERY helpful through the application process. I was dealing with another member of the AIM staff and he was no longer able to help me. Jacqueline stepped in without missing a beat and took care of me!THANK YOU,Arron Flores

Mi
Review №53

Made it very easy to find and move into a new home. Getting a decent 2br at a reasonable price in Albuquerque should be stressful but AIM made it incredibly easy. With so many beautiful properties, i cant imagine why there are so many negative reviews. All the staff are extremely professional and accommodating and I will recommend this realtor to anyone who likes a big reward for almost no effort. Kudos

Am
Review №54

My property manager worked fast to ensure that I got approval for my house quickly and efficiently. I would definitely recommend this company to anyone who is looking for great people to help you with all of your rental needs. The only thing I would say is that my manager was new and did not tell me about the pet deposit but the issue was quickly resolved.

Pa
Review №55

I called and spoke to Stephanie for assistance in helping my husband and I find a home for rent. She was very helpful and informative. Looking to rent a home is very stressful but Stephanie made it stress free. We will be contacting her, once we find our home. Thank you so much.

Ph
Review №56

I was looking for an apartment and Angel was able to get me into one very quickly. She handled everything in a great timely manner. Aim properties has not let me down. Great company to rent from!

En
Review №57

Tanya was very helpful getting me the perfect home and all the staff has been extremely kind

Kr
Review №58

Was able to look and move into the place the place quickly. They have had someone come and take care of bug spraying. I had friendly customer service from Alma as I went through the paperwork and lease signing process. She explained and guided me through the process with ease. I know that if I call during office hours I will get help right away or a call within a couple of hours addressing and questions or concerns.

To
Review №59

I own a property of which AIM managed for me while I was out of the country. I have to say that my Property Manager, Victor Alvarez, has always answered my questions promptly and has been the best Property Manager I have had at AIM. AIM itself has outstanding employees and their customer service is definitely above average. Keep up the good work AIM! I look forward to purchasing more investment properties and having you manage them.

Ka
Review №60

Terrance and Daniel have been very helpful and fun to work with. My husband and I moved from NC and had just a few days to find a place before our furniture arrived. Within two days Terrance had us in a great rental house in one of the best areas of ABQ. Our maintenance requests have been handled swiftly and courteously. Terrance even worked with the owners so we could have our 3 cats in the house. What a great team - Terrance and Daniel. Thanks guys!!!

An
Review №61

Tanya Cordovas assistance and expertise was impeccable... we will definitely recommend this to all of our friends.

Li
Review №62

Tanya was so friendly and very professional. Appreciate the experience.

Jo
Review №63

You cant trust any positive reviews because they do offer gift certificates and waive fees for positive reviews on google. Ive been screamed at, sent multiple fees for rent that wasnt late according to my rental agreement, put on hold for over 45 minutes. Ive had to pay my bank for statements to prove to AIM on three separate occasions that they have falsely billed me, the only way to accomplish anything with them is to go to their office in person and even then, even if youve never even been late on your rent and have zero violations will still be treated with thinly veiled contempt. If you have no other option than to rent from these deplorable people, get everything in triplicate and keep copies handy because the only time they will do their job is if theres a chance to screw you in the process.

Ch
Review №64

My step-sons (Paul Myers) experience with Aim Properties has been great. From the time he walked in the door he felt welcomed, and well assisted. Joe, Katrina, and Francis were always very helpful. Im very grateful they were there to help him get into his home as smoothly and professionally as they did. Were both very grateful for the Aim Properties reference and the apartment they provided.

Ra
Review №65

Stephanie Romero was and is amazing very polite and always willing to help! Was in need of a rental ASAP! She kept in contact with me thru the whole process! Was never pushed aside like any other rental properties I looked at! Made sure my budget was according to the property and never let us down! Thank you steph and AIMS property for all your help and support thru the process! I will definitely recommend you to others that are looking for a place! Thank you again! You need a place AIMS property management is the best place to start and end with a good comfy home!!!!!

Jo
Review №66

This would be an amazing place if you compare them to South Sudan housing. Unfortunately this is Merica and we expect better. The toilet stopped working a few days after we moved in and it took them 7 days to fix it. 🚽🚫Have you ever used the bathroom in milk jugs and beer cans? Well I did for over a week. Days after they fixed it some hood mf broke in the window but luckily he didn’t take anything. It took them another week to put a new window in. Keep in mind this was in the middle of winter. I had to huddle together with the roommate I don’t like in order to survive the nights. Pleases choose another place if you’re in the market. This was one of the most traumatic six months in my life. ☹️☹️☹️

Jo
Review №67

I would highly recommend renting from AIM Properties to anyone looking for a new place to live. Thank you to Olivia, whom did a great job getting us set up and working with our tight schedule. Maintenance requests were handled quickly, and I am very impressed with the price of the unit.

Ro
Review №68

The staff a AIM has been just a great experience in every aspect of renting. They are always cheerful, happy to serve you people, even on the phone. The process of getting papers signed and getting into a place was effortless and enjoyable. The property that I am renting (Condo), is very well maintained and is the perfect price!! I am happy where Im at and will be signing another years lease with AIM.Thanks AIM,Robert Sanchez

Na
Review №69

AIM Properties was very helpful and quick getting all my documents processed. They got me moved in to the property I wanted very quickly. I had my keys in my hands by the weekend. The property that I moved into was in great condition and very clean. I want to thank Jaqueline for always being so friendly and helpful every time I go into the office. Thanks AIM Properties.

Wi
Review №70

The process here was no stress and very simple. We saw an ad for the listing, went and checked the apartment over, and signed the papers a few days later. Jacquelyn was very helpful during the process, and she went over the paper work with us step-by-step. After we moved in there were a few things that needed to be addressed, but they were able to get it resolved within 48 hours. Nothing to do with AIM; a few people viewing the apartment decided to leave their garbage and a minor plumbing issue. But they were all settled before we were. Kudos to AIM.Talk to Jackie, she helped us out a lot.

Di
Review №71

Glenda Lopez from AIM Properties went above and beyond her job to show me where the apartment i was interested in was located. She was very very helpful and answered any questions i had. All the staff that i have talked to at AIM Properties were so very friendly and answered any questions i have had. I will recommend AIM Properties to anyone and everyone i know who are looking for a new home!! THANK YOU AIM PROPERTIES......DIANE CHAVEZ

mo
Review №72

We first came in contact with AIM after we seen a posting online about a property we were interested in. From the get-go we had nothing but a wonderful experiences with their awesome staff. Great customer service coupled with their straight-forward business manner helped us find our home in a jiffy!! I would definitely recommend AIM to anyone interested in one of their properties. 5 STARS

me
Review №73

Do NOT RENT FROM HERE.....I was a great tenant and when I moved out I owed a bill of 2700.00 for items like a pot outside that wasnt even part of the rental...Theyre literally remodeling the house on My expense no one gave a dam when I went into the office the Manager said Ill call you and never received a call. They say you owe you owe it. Im having to hire an attorney for these fake fees. Dont let them screw you over. This is a shady business just making money off people.

El
Review №74

This place is awful do not move here, management does not know how to properly operate there is a excessive amount of negligence and lack of maintenance nothing gets done problems consistently maintain avoided some issues leading to personal injury, this is not a place anyone should look into they will take you for your money and laugh at you will they do it it makes me want to vomit thinking about the amount of issues that we repetitively have had to deal with since weve been here Im amazed aim is not out of business and be aware they feel their People page full of their own reviews so that they arent looked upon in a bad way but read some of the negative reviews those reviews are the honest ones God bless you do not move here I warned you

Rh
Review №75

The process was quick and easy. We looked at the apartment loved it and then heard back within 3 days. Jacqueline made our experience with AIM Properties easy. She also went over our rental agreement with us thoroughly. Thanks again AIM Properties!-Rhonalee

Le
Review №76

My husband and I had a positive experience with AIM properties. With moving out of state we had initially thought about managing our property ourselves however after meeting with Daniel and learning about AIMS services we changed our minds. We have been working with AIM for a short period, however I feel very confident in their abilities! Thanks AIM!

Br
Review №77

Matt at AIM Properties was great at helping my family and I get into the place we wanted. The process was very easy, we couldnt believe how easy it was because we had never done this before. We found the place, Matt gave us the keys then we applied and put down our deposit. If anyone is looking for a place to live with excellent customer service I would definitely recommend going through AIM Properties and asking for Matt.

De
Review №78

AIM properties has, thus far, been great in communicating back and forth between myself and the owner of the property we are moving into, even allowed us to speak to the owner directly when it was necessary. Their offices are conveniently located, they are swift at processing requests and getting answers, and seem to have a good collection of homes under their management. I appreciate that there are a variety of mixed reviews here, but I have seen no reason up to this point why they should receive anything but a good rating from myself. I hope and expect that they will continue to deal in this fashion moving forward.

Ky
Review №79

I moved in 4 months ago and had a great experience with jaqueline. She was really helpful getting us to move in on the day we wanted to. The service staff was very nice as well. They came over to switch the heat to AC and were professional and fast

R
Review №80

Good customer service. They helped us get into a house very quickly. The only hang up was the extra pet deposits mentioned AFTER my wife and I signed most if the paper work. Over all not the worst experience Ive had getting into a house.

As
Review №81

Stephanie Romero was very efficient at helping us get our rental. She emails or replies right away and is always in the office. We had a few items we were wanting to have repaired or fixed and she emailed me updates. I appriciates the team being very polite and patient.

Ja
Review №82

If it were not for Stephanie or Jackie I would give Aim Properties a 1 Star. Stephanie and Jackie have been great to me during this move. The rest of the staff needs to be retrained as to customer service since people like us keep them in business and their jobs. The gentleman Sean seems to try and give some customer service, but I am sure he is restricted as to what he is able to do. There is one lady there that is very, very rude. She needs to look for some other type of occupation.

le
Review №83

I have recently been assigned a new connection at AIM and have been very pleased in the upbeat performance. Good job to Angel for turning this around. So far I have had great responses to my inquiries and in a timely manner. If the upbeat attitude and service continue, it will be my pleasure to hand over more responsibilities to AIM for my property in Albuquerque and Rio Rancho.

DI
Review №84

At the location of Aim Properties located on Montano NW in Albuquerque, the office staff was pleasant and helpful. I was greeted with a smile and acknowledged, even though they were busy. I was asked to have a seat and they would be right with me. And they were! Didnt have to wait long at all. Ms. Olivia Sheets, Admin. Assist was thorough and professional in handling our lease and explanation of Tenant Agreement, etc. and the many forms we needed to fill out.. She was able to answer our questions without any problems. I was impressed with the conditions of the grounds of the rental property, The outside was exceptionally maintained, lawn mowed, roses trimmed, etc. Our rental unit was clean, even though it will need some maintenance, as it is an old building.I would not hesitate to recommend Aim Properties to anyone looking for lease or buying.

An
Review №85

House is great but dont count on the property management to help with maintenance requests. It always takes at least 3 weeks to get anything fixed, even a simple maintenance request such as swamp cool to heating switch over. Plan on paying to fix everything yourself if you want it done in a timely manner before your invoked with extreme frustration and disappointment.

Is
Review №86

AIM Properties is easy to with and has made moving very easy. They have worked on the this rental in a timely manner and have worked with our needs. Jacqueline is very Professional and I would recommend this Property Management to anyone in the market for a new house.

ba
Review №87

Everyone was so helpful with all our questions and concerns and made it such an easy process! Thank you Tanya and staff!!!

Be
Review №88

My daughter recently relocated to NM from MO (Im in GA). Stephanie in the office worked with us as we worked together to facilitate her cross-country move. She was patient and kind, despite multiple phone calls and emails to coordinate the move. Despite terrible weather the weekend my daughter was moving, she was able to get into her apartment and moved in safely. She seems to be happy with the apartment she rents. Thanks AIM!

Wi
Review №89

As a property owner who used AIM to rent out and manage my home I can not recommend this company. While they did get renters into my home, and did process payments ( though they would hold onto the rent money for 15 days after receipt from the tenents) I feel that they did not respond to issues that came up at my place in professional manner which resulted in repeated and poorly executed repairs.My major complaint is I reported to AIM multiple times that the landscaping was being neglected, with Elm trees and overgrown pyrocanthis damaging the homes foundation, sidewalks, walls, and driveway. I had to complain multiple times on each occasion to get any corrective action, and even with a track record of neglect I was the one who had to watch over my property which defeats the reason I contracted AIM.Another issue with this company is they will promise return emails and pictures of repairs, but fail to follow thru. The company will bounce you from rep to rep each one promising follow thru, but then failing unless multiple follow up requests are made.The vendors they use will typically ask premium prices for service, but the quality the repairs was typically sub par requiring repeat repairs or call backs for work not done per request or report.This company only seems to care about profit over service to owners or tenants and utilizes quantity of accounts to make up for the turnover of frustrated customers like myself who no longer are willing to put up with bad service.As a follow up, AIM did not give me the tennents new contact information or any of the damage deposit funds for required repairsand clean up that AIM did not bother with since I was leaving them until the 21 st of Dec,That leaves 10 days to get repairs and billing out with weekends, Hanukkah, Christmas, and New years hollidays that leaves four days to complete before the deadline.This is the customer care you can expect from these people.

Ro
Review №90

I recently moved to Albuquerque and visited over four different property management agencies and a couple different apartment complexes and found AIM Properties to have the best listings and the most helpful. I worked with Matthew to find two properties in the area and was very pleased with his willingness to answer any questions I had and to take an interest in the type of rental I was looking for. I would highly recommend using AIM Properties for anyone needing help in finding a new place!

An
Review №91

I loved the price ranges and quality of their houses for rent. All my questions were answered and Terrance helped us get approved and moved in quickly. All the staff is very polite and professional. There are plenty of options for paying rent, which I also like.

An
Review №92

I am very pleased to say that while working with AIM Properties and Terrance Belcher I was pleasantly pleased with such great customer service. All my questions were answered immediately, and when he did not have an answer, he was able to get back to me really fast. When I walked into AIM Properties I was always treated with respect. I will refer other people I know to AIM Properties as I did find them to be very professional. Once again, thank you.

Re
Review №93

The application process was very simple and went very smoothly. After several weeks trying to find the right place, we saw the house on their website, and Jacqueline worked with us to secure the property. She was very responsive and helped answer our questions, and the process was pretty quick. I have no complaints so far.

Br
Review №94

As a tenant, Ive been working with Mary Ann from Aim and have been nothing but pleased with the amazing level of service. She is responsive and courteous in all communications thus far. Im very happy with the relationship and would recommend them to anyone!

No
Review №95

I recently began renting with AIM and so far it has been a good experience. They were very responsive about getting us moved in and took care of a broken appliance within a week of submitting the maintenance request. Mary Anne was really helpful in getting our utilities worked out and I appreciate her kindness and honesty.

Ka
Review №96

Jaqueline was very helpful and friendly, thank you for your assistance helping us find a home!

Er
Review №97

Ive been dealing mainly with Terrance, who is very nice and helpful. Maintenance seems to happen at a slow pace (~2 weeks). Ive only been renting from AIM Properties for a month now and so far everything seems fine. The house was clean and ready by the time I was ready to move in, so I was happy.Some reviews say AIM will offer an incentive only if 5 stars are selected for the rating. This is not true. They offer an incentive to simply review your experience (which is quite common).

Ca
Review №98

Terrance was very thorough with helping my husband and I rent a home with them. He is very straight-forward and to the point which was helpful. We appreciate the efficiency with which were able to do everything. I am very pleased with this company so far.

Ri
Review №99

A good company. I really dont have too much to complain about. The staff is helpful and answered all my questions. We had a house we wanted to rent and they managed to find us a nice couple.

Ha
Review №100

The office staff are friendly and helpful, and the maintenance order I put in was completed the next day! The online forms and requests make it very convenient to communicate with AIM, especially if you dont have time during business hours. I would certainly recommend AIM properties to anyone considering renting from them!

Information
13 Photos
100 Comments
4 Rating
  • Address:211 Montaño Rd NW Suite A, Albuquerque, NM 87107, United States
  • Site:http://www.aimpropertiesnm.com/
  • Phone:+1 505-312-8651
Categories
  • Real estate rental agency
  • Apartment rental agency
  • Condominium rental agency
  • Mobile home rental agency
  • Property management company
Working hours
  • Monday:9am–3pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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