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Henrys Service Center Inc.
3041 S Wayne Rd, Wayne, MI 48184, United States
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Henrys Service Center Inc.

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Sa
Review №1

I brought my car for a diagnosis to Henrys after having a terrible experience at a dealership in Wayne. The service guy at the dealership was incredibly rude and they were going to charge me $300 just to diagnose 2 issues. I asked them just to diagnose the one issue. I called later to see when my car would be ready that day and was told its a 4 day wait to get diagnosed, which I was never informed. I picked my car back up with no diagnosis. I called Henrys and was able to bring my car in Thursday 3/18/21. The whole process was extremely stress-free and I trusted they wouldnt screw me over. I got a call around 12pm with a diagnosis and estimate if I decided to get the work done there. I went into this situation very stressed at the dealership but Henrys gave me a great experience. The lady at the front desk was incredible.

Ri
Review №2

Great service and reasonable prices. A place you can trust.

sh
Review №3

Fast service. Honest prices

Sc
Review №4

Amazing place. Great service. Reasonable prices.

Mi
Review №5

Great place to take your car, very good prices for repairs, highly recommend to all, thumbs up😎👍

Mi
Review №6

My dad spend $600 for tires for his Ford car from this place. We came to have one of them checked out and were told that everyone was going to lunch. Really??

Ja
Review №7

Always very professional. Appreciate the honesty and precessionalism. I know when they say I need a repair it is real. I dont need to worry about them taking advantage like many other places I have been over the years.

Al
Review №8

I do business with Henrys because of the personal care. Expert and communicative mechanics and technicians. They are also engaged in the local community.

Ra
Review №9

Been coming here for years excellent service

R
Review №10

They were great! I will always recommend Henrys Service Center.

Je
Review №11

Henrys is a MORE than fair priced service center with Wonderful employees and always Amazing service. Becky is friendly and kind...a wonderful customer service representative! Matt is always informative, explaining any maintenance and repairs in great detail and in a way I understand what needs to be done to my vehicle. We have been using Henrys for over 10 years and well continue to do so in the future.

Ch
Review №12

Excellent work on my 2006 Jeep.Fair and reasonable prices.Mechanics very well experienced in their work. Thumbs up highly recommend 👍.

An
Review №13

They get my car in as fast as possible and explain everything so that I can understand all of the charges and whats happening

An
Review №14

Always Great Work and Customer Service! 👍

Ki
Review №15

Henrys Custer service is outstanding. Becky is very friendly, Matt and the techs are very knowledgeable. I highly recommend them of you need car repair.

Ja
Review №16

Superb customer service! Matt is top notch! He was very clear in his explanations of the repairs that needed to be done, and also stayed on top of keeping me informed on the status of repairs. I wont trust my car to anyone else!

Mi
Review №17

Henrys technical and engineering service is superlative; but greater still are the people who work there. They go the extra mileHighly recommended.

Ka
Review №18

Henrys is great, the guys work hard on my car, they do great work, the lady in office is nice, they let you know how much it would cost, after they check car out, before doing work. My car brakes are great. Thank you Henrys.

Da
Review №19

They do quality work.Weve come here many a time for maintenance on our cars.

Sa
Review №20

I cant say enough good about this shop and the people there! If I could give more stars I would. Had a broken tie rod and ball joint, they had it done in a day plus alignment and oil change, even picked me up as I had no ride to get there. Ill never take my 03 trail blazer anywhere else!!! Price was very reasonable too

A
Review №21

I needed my Breaks done, called around found Henrys. Was able to get it done, the Staff was very nice the Building was easy to Find and Clean. Thanks for Fantastic Service. Will be Back. If you get a chance go or call. 🚙🚘🚗👍👌😀

Da
Review №22

It was my first time buying a used car and these guys were very helpful. Not only did they give me a great service in terms of the used car pre inspection but they also gave me advice of what to look for and know before buying cars from the area. Thank you Matt and Dave for taking care of me. Both of you and the business surpasses the 5 stars I’m giving you.

Cr
Review №23

Amazing and helpful! They went out of their way to help me on a holiday weekend. I felt that I could trust them right out of the gate and they didnt disappoint. I was treated with courtesy and respect -- I recommend them highly and will keep them in mind if Im ever in need of car repair, as I feel I will be treated fairly and not overcharged...thats huge to have that kind of trust for a mechanic shop straight out of the gate, without any prior recommendations!!

Gw
Review №24

We have taken our cars and trucks to Henrys for many, many years and always been pleased with the work. Everyone is professional, friendlyvery knowledgeable and most of all honest. Their prices are very reasonable.

Co
Review №25

Been here a few times now. Theyre always honest and up front about whats going on and their prices are super solid. Would absolutely recommend.

Mr
Review №26

These guys always take care of my automotive needs

Mi
Review №27

Horrible experience. Was told I needed a synthetic blend oil change from the manager for around $30, so I set up an appointment for the next day. Then when I show up, the lady says I have to get a full synthetic oil change for almost $60. I called the dealership and they say it calls for just a blend. On my way out the door the lady says its going to cost that much anywhere else anyways How rude!DO NOT GO HERE!!! Thanks for screwing up my whole day! When I called to talk to the manager he wouldnt even offer me an apology..he acted like this is my fault. Was not apologetic at all. Hope you go out of business

Ro
Review №28

Great place to get your car-truck repair -ed and back on the road again

De
Review №29

During the polar vortex, like most cars mine didnt start. I thought it was the starter. Called for a tow to take it to Henrys. Turns out it was just the battery. Drove it straight to Henrys once it started for a new battery. They didnt have the one I requested so they ordered it. It was there the same day and my car was fixed within hours of it arriving. Also found out the last place I went didnt do an oil change like they said. So the mechanics and Henrys did one for me. Have had nothing but wonderful service anytime Ive taken my car or a family member has taken it to Henrys. You can certainly trust them and you wont be sorry!

gi
Review №30

Our family have had our cars serviced by Henrys for 20 years.Matt, Dave, Becky and the team are the best. We have neverbeen disappointed in work done there. They are trust worthy, professional and friendly.

cl
Review №31

Good workmanship. Friendly. Price reasonable. Family owned.

Ri
Review №32

If your car needs repair and you want fast, fair and friendly service, this is where you should take your car.

ke
Review №33

Henrys has been taking care of my personal and work vans for over 10 years now. Great service at a great price. Highly Recommended !!

da
Review №34

Worstttt EXPERIENCE IVE EVER HAD MAN MATTT TOOK MY $800 AFTER THE FACT THEN TOLD ME I NEEDED A HEAD GASKET WHEN I SHOULD HAVE BEEN TOLD THAT AT THE BEGINNING YEA HE NOT THE MECHANIC BUT TRAIN THEM TO CHECK THAT 1ST IF SOMEONE SAYS THERE CAR IS RUNNING 🔥DO U THINK HE EVEN PROBABLY ATTEMPTED TO AT LEAST GIVE ME A LEAST GIVE ME $200.00 BACK GREED PARTS FOR LESS THAN $350 LABOR ALMOST $500 HOW DAREEE U!!!!!!

Ge
Review №35

Ive been to several auto repair shops in my life that have tried to take advantage of me and tell me that I needed a repair or replacement when that was not the case. Henrys is a place that I have grown to love and respect. No one is there to take advantage of you. They are an honest group of people who care only about one thing--and that is your satisfaction with their work and the reliability of your vehicle. I have built a strong trust with them over the years and will not take my car anywhere else. If you are looking for a reliable, caring, trusting, honest and fair pricing facility, then look no further than Henrys auto shop in Wayne, MI. Matt, the owner, runs a stellar shop with very knowledgable and first rate mechanics. If you value your vehicle, take it to Henrys.

Ca
Review №36

Ive been going to Henrys for over 25 years and, honestly, I thought when Henry sold it I wouldnt be able to get honest, reliable service anymore. I couldnt have been more wrong. Thank you, Matt and Chris, for continuing Henrys tradition of honest, reliable and thorough service. So happy I still have a place I trust, youve done Henrys name proud.

Mi
Review №37

Had a great experience at Henrys Service Center. They are timely, efficient and completely honest. They really worked with me by keeping in touch to update me on condition of car, work to be done before charging me.

Le
Review №38

I have had the unfortunate opportunity of using Henrys on multiple occasions now...I say unfortunate, because no one wants there vehicle to be in for repair. From the first phone call to the last, they will keep you updated on the status of your vehicle. They are competitively priced, and even if they were slightly more expensive than another shop, I would still and will still use Henrys. They dont try to oversell what is wrong with the vehicle making them trust worthy. I have never had to bring a vehicle back in due to something being not fixed right, or due to them missing something (which happened at another repair shop before I started going here). If you want fast reliable repairs, excellent customer service, and a trust worthy shop, then Henrys is the place to go; I promise, it will be the last time you shop around for a good mechanic.

Br
Review №39

I took my car here after having a ongoing problem with my vehicle for months, after going to two different mechanics with the problem still unsolved. I cant remember the name of the mechanic that serviced me , but he was great. I felt he was honest and solved the problem in just a few hours with no appointment . He was very polite and gave great customer service. I believe the price was very reasonable after researching average cost for the service I received . I will absolutely use this shop in the future.

Jo
Review №40

Very friendly, very professional, very knowledgeable. My first time going here and will definatly be going back.

Jo
Review №41

Best service for over 50 years

Ly
Review №42

My family has been going to Henrys for 30+ years for all our car needs. They are honest, friendly and reasonable. I highly recommend them!

Be
Review №43

They dont go out of their way to charge you for unnecessary services. Vehicles always come back repaired.

Ja
Review №44

Very polite and Reasonable prices.They call u and let u know what the issues are and ask if u like to proceed with the job and only fix what u need. And they note what needs fix in the future ,they dont rob u like other shops.

Al
Review №45

Scammers. Said my rack and pinion needed to be replaced. 2 months later makes the same sound happens and its leaking even more steering fluid. Quted me for a whole new exhaust. Had a new muffler put on by someone else and everything was quiet again. Absolute liars and cheats.

Je
Review №46

They couldnt even make the right diagnosis on my handicap mothers vehicle. They said it was the battery, so they replaced that. The car died again not more than a day later, and it ends up being the fuel pump. They didnt even give her a break. A fuel pump costs 100 dollars, not 500. This place is one big scam. Its not the place it used to be 25 years ago. They also took advantage of my 85 year old grandfather. I am writing this so no one else gets taken advantage of.

Ro
Review №47

Ive used Henrys for all my automotive needs for many years. Ive found them to be expert mechanics, reasonably priced and very honest.

th
Review №48

Very nice place good customer service.

Ra
Review №49

I have used them several times. They are always totally honest with the prices of the repairs and what they can and cannot handle. I highly recommend them.

Je
Review №50

Wonderful place to get work done on your car prices are very reasonable definitely will be coming here if I need work done on my car

Ke
Review №51

Fantabulous car service. Henrys is the eigth wonder of the world.

Le
Review №52

I have complete confidence in Henrys Service Center. Their work and recommendations are great. When I need help with my car I wont go anywhere else.

Pe
Review №53

Honest fair business! will keep you in the loop as to what yoour vehicle may need before the repairs.

An
Review №54

Excellent place for auto repair, Guys are wonderful. We have been going there forty years.

Ro
Review №55

Worked with Henrys in the past. Great local garage. Fast service, polite adviser and good work. What else could you ask for?!

Ja
Review №56

Great service. Good prices work is well done

Jo
Review №57

Always honest and willing to go the extra mile to make sure things are correct.

Gu
Review №58

I can only say henrys is the place honest,trustful will go out of their way to help you.

An
Review №59

Great place for car service for everything.

da
Review №60

Great work good prices great mechanics

wh
Review №61

Their kinda rude and didnt understand what I was originally asking for I cam in for a blower resister diagnosis but they are fair they didnt charge me as later tbou I ran out if gas down the road and I filled up my tank to the ⅛ mark before I went in maybe they just kept it running the whole time idk

Da
Review №62

Prompt service dealing with what I understand was a very difficult rear end overhaul on an 08 Dodge Nitro. I will be back for all future repairs.

Pa
Review №63

Great honest people, great service.

Yv
Review №64

Friendly, knowledgeable service, reasonably priced.

Jo
Review №65

These guys have always helped my fanily for the past 10 years with family cars and I could swear by them that they will take care of your car.

Ro
Review №66

Great service and reliable people.

Ch
Review №67

Great fast service

Ma
Review №68

Honest and they do great work!!!!!

Ke
Review №69

Awesome Service

Information
27 Photos
69 Comments
4.7 Rating
  • Address:3041 S Wayne Rd, Wayne, MI 48184, United States
  • Phone:+1 734-721-8721
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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