Quick, competent, professional, perfect results.Completely managed and interfaced with the insurance company to resolve delta repair authorization and pricing. Just dropped the car off, and then picked it up fully done a week later.A little tricky to spot off the road. The first time you look for the shop you really need to brake hard to make the turn, but worth the effort to find them.

This was my first time using Paul Miller Performance Collision Center for my new BMW and it was an all around great experience. Alexander Grazioli and Laurie LaTesta were very helpful and accommodating, walking me through the process. The shop employees, who took care of my car, treated it like it was their own. Very thorough and attentive staff.

Went in for an estimate which was well over 3k in service. 3 weeks and no return phone call. Ill be going somewhere else

Great Service. Great Job. Great People. Best Ever - Major Repairs from Car Accident.

I cannot thank Paul Miller Collision Center , especially service manager Fab, for the amazing job completed on my 2015 4 series. Fab and his staff are complete professionals and go above and beyond to meet and exceed customer expectations. Fab , was kind and unbelievably understanding regarding my car and stayed in contact with me with repair updates and overall progress. Fab made an extremely stressful event worry free and positive. I am grateful to Fab and his returning my car to me better then the day I bought it.

Great service from the customer representatives to the quality of work done on my vehicle. Thank you !!!

Paul did a great job with the repairs on my Denali will definitely be taking him anybody work I have to have done. Not only did he do a good job he had a fair price

Horrible! I dropped my car off on a Sunday and was told my car would be ready in one week at most. I was told they would ensure that all parts are in before I drop it off. I called last Thursday and was told they simply needed to paint it and it was a 2 day job. I was told my car would be ready early this week. As of yesterday the car was not painted. I was told they are waiting on a part.We need our car this week to leave for a holiday family trip. I have been lied to several times. All of these emails and phone calls are with Laurie L. We are removing all positive reviews for the Paul Miller Subaru. We have only had this car 6 months. The repairs are cosmetic and there was no rush. We would have waited until after Christmas if we were not lied to. Update...we still dont have our car back. I have been recording the conversations now which is legal as long as one party is aware. I was told in one conversation yesterday that my car was not done. Five minutes later they said it was done but the insurance never came to inspect it. We contacted the better business bureau and plan to seek reimbursement for the rental car via our attorney.

Very professional. Extremely pleased with their service. Thank you guys for taking care of my M2!

I wouldn’t trust anyone else to fix my car! Paul Miller Collision Center will not let you down. I’ve now used their services 3 times and every time my car came out more beautiful than ever before. While the condition of the front office is a little dusty and grimy, your car will come out super shiny. Having an older car shipped over from Europe I was a little worried at first they wouldn’t find the parts, but my worries were ill-founded. They found every part at a very reasonable price. Valerie in the office rocks! She might come over a little blunt, but that’s only because she knows her stuff and won’t sugarcoat the repair needed and the cost. It has been ducky working with her. Fab, the manager, excels in customer service and professionalism. He creates a trustworthy atmosphere which reassured me that the work would be well done. On my last visit, I had my car polished and had the pleasure of meeting Mike who works in the back. His passion for cars and a work well done was so apparent I immediately entrusted him with my car. With this team, the uneasiness that comes with getting a car fixed, was washed away. Thank you!

After my car got hit I decided to bring it to Paul Miller Collision Center in Wayne. This place exceeded my expectations. Everyone was beyond helpful!! The woman that works the front office was on point and answered every question I had. Fab, the manager was beyond helpful, professional, and easy to work with. After getting my car back I was thrilled with the work! I would 100% bring my car back.. Wish everyone ran their business like these guys! What a team:)

Great customer service. Shop Manager was very helpful and quickly provided a quote for work. Turn around time was good. Would definitely use Paul Miller Collision should I need them again

I wouldn’t trust my car with any other collision center . They are great !!!! Mr. Digangi was absolutely excellent to work with. He explained every detail to my husband and I , mind you the world is going through an pandemic at this time , and everyone is on edge . Mr. Digangi was professional and the nicest !! I had a dent/scratches on my door which they fixed impeccably. I also had a minor scratch on my bumper which Mr Digangi fixed himself . I’m in awe of Paul Miller and the employee’s whom are always kind and generous of there time . If your driving a BMW or any vehicle for that matter and there able to assist with bodywork , Paul Miller Collision Center is the way to go .Thanks Again & Greatly Appreciated Mr Digangi!!!

I had some minor paint repair to the hood of my Subaru Crosstrek and the team here was absolutely stellar. They did an impeccable job fixing the hood and they also were wonderful with helping me handle the hiccups with my insurance company. Both Laurie and Valarie were fantastic with helping me with all the little details and organizing with my insurance. If I ever need to have work done again, I will absolutely go here again.

Very professional and courteous. My vehicle is a lease from another Paul Miller business, so when it was damaged I wanted to take it here so I wouldnt have to worry about the work not being up to Paul Miller standards when it came time to turn the lease in. I was a little nervous to only find a handful of reviews online and those all pretty much being negative before dropping the car off. I was pleasantly relieved to find that these reviews were either issues of the past or unfounded. All interactions were pleasant and hassle free. The work was also perfectly done. Over all they earned the 5 stars, my time to type a review, and a future customer.

I had such a great experience here. Im a first time BMW owner and was nervous when I needed a repair (luxury vehicle parts can be pricey) but the manager was so amazing the whole way through, I will never take my vehicle anywhere else! He walked me through my options and took a conservative approach on my repair. He was able to fix it without me having to order an additional/larger part and it saved me a good amount of money. He went the extra mile to make sure I understood what was needed and I cant tell you how much I appreciate that. The work was pristine and it was done really quickly too! If I could give them more than 5 stars, I would!

I was a little bit worried to bring the car after the bad reviews but service was really good. Julien was very helpful on guiding in the process of insurance claim. The only negative point was that one part had to be back ordered and it took two weeks to get. Not their fault

Lack of attention to needed repairs.They were a great shop in years past, but that has changed.

Work was done on time and for the exact same price as the estimate.

Be-ware. My fiance put our car in the shop to fix the bumper. First we were told it would be fixed by the end of the week. Then we get a call that the tail light was broken & they had to order it. We disputed this & advised we had pictures to prove there was no damage to the tail light. Get a call back 3 days later saying that the light wasnt broken (DUH) and the car would be done today. Get a call today that the call wont be fixed until the end of next week. They are rude over the phone, and try to milk you for unnecessary repairs. Stay away- even if going through your insurance.

Looks and rides like it was never in a accident

Best collision center around

Terrible customer service and professionalism doesn’t exist , will take my car elsewhere for future repairs

Good service