I went in to ask a question about my car and Everett helped me. He did check my fuse for me but was pretty flippant and semi rude when he spoke to me. I was going to be trading my car in and getting another. It just won’t be at that dealership. I saw how their rep. “took care” of me when I had a problem. I miss the other young man that moved to Ford. He was the reason I was staying with Hyundai. Buying a car at a lot is a complete experience. You want the sales department and the service department to be behind customers because we dont want to go to everywhere to have things taken care of. A good store makes sure all departments are on point.

Working with Jasmine made my oil change such a quick and easy experience! She has great attention to detail and even had a missing screw on my license plate fixed for me! They have awesome customer service and my car drives good as new. Thank you Jasmine and thanks to the service team for taking care of my car and I!

I’m so glad we decided to visit this place first. Red was so helpful over the phone and Kyle was wonderful helping us throughout the process on site. The don’t hover or pressure you into things, it was truly stress-free. We LOVE our new Tucson!! Thank you for making our buying experience so easy!

Great experience with Vancouver Hyundai and the purchase of my third Hyundai. Kyle, my salesperson was a great help and I would give him five stars. My only concern was that the final purchase process was slower than it really needed to be. Due to other buyers, I needed to either wait for about 2 hours or return to finish with paperwork.

Car shopping. Very pleasant atmosphere and polite service. Salesman Scott Allen is good people.

Always happy with our service. Garrett is exceptional

We drove 35 miles to this dealership because of the Google ratings they had and because they were one of the only dealers that had the the exact vehicle our daughter wanted. When we got there, we looked through one, drove it and then she decided she didnt like that color so she picked another one with the exact same features. It was a brand new vehicle so we didnt realize we needed to go through it with a fine tooth comb. When they did up the paperwork they added $2k on to the price over what was on their website... due to inventory shortage. So much for transparent pricing!We get everything signed for and we left while our daughter was waiting for her app to be set up on her phone and she was to be walked through the vehicle at that point, which I guess didnt happen. She got home and two days later opened the trunk for the first time and there was a large amount of mold. We immediately called the dealer and asked to speak with the sales manager and were told that there wouldnt be a sales manager in until Friday (this was Wednesday) but to bring it in Friday and someone could vacuum it out. This didnt seem reasonable to us and we know Hyundai has a 3 day exchange policy so we immediately drove up to the dealership. My husband was told they cant exchange it..... we were finally told that they didnt know what they could do but that theyd reach out to us the next day. I called right away in the morning and they said that they could exchange it but we should wait until Friday. We didnt because then wed be outside of the 3 day window Hyundai allows and we were certain this dealer wouldnt do the right thing in this situation.When we got back they had sold all of the models with the same options that our daughter had wanted. So she had a choice... downgrade considerably, keep a moldy vehicle or pay another 1750 for the model closest to hers. I pointed out to them that they had already charged us $2k more than their website advertised and that it wasnt exactly our fault they didnt have any similar vehicles so they should do the right thing and give her what was closest (which was the upgrade). Their response was that Hyundai only required them to exchange for equal or lesser value vehicles. Im sure Hyundai also expects them to inspect their vehicles before theyre sold which obviously didnt happen. Any way, we ended up just paying the extra. When we were signing the new papers the sales manager made a comment about how it was a good thing the vehicle she returned hadnt been titled yet because they could sell it as new now.Buyer beware... this dealer will NOT do the right thing or go above and beyond to have a happy customer, they charge more than they advertise and will only do the minimum that Hyundai requires of them, even of theyre in the wrong. Picture of her trunk attached.

Ran into Scott the first time I walked in and he was fantastic. Ran the numbers all different ways for us and went on two different test drives. I did not feel any pressure to buy whatsoever. My wife said it was the most pleasant car buying experience she had ever had! We definitely recommend Scott and the dealership.

Don’t buy the new Elantra. The second it touched water it had horrible water spots. I tried hand drying it, washing it in the middle of the night out of the sun, waxing it, polishing it and nothing gets them off. I’ve washed 4 cars regularly with the same water source and hose and this is the only one to have a spot issue and now my new car has permanent water spots that not only ruin the look but hinder visibility in some circumstances since the spots are just as bad on glass and mirrors as paint. I sent a message to the dealer asking for advice and they never reached out to me. It’s already unacceptable to sell a car that can’t touch water but it’s beyond unacceptable in the PNW. Will never buy from this dealer or brand again

One of the more negative dealership service experiences I’ve had. I had to get a key fob programmed, and the price was not disclosed over the phone even when I asked. Ended up paying $71 in labor for programming a key fob; I already had the fob. There was also a hazardous waste fee on the bill for programming a fob?

The worst dealer I ever experienced. They should realize that the customer does them a favor by coming to them not the other way around.

The issue isnt with the sales team. They were fine and didnt push to pressure you to buying a vehicle.I bought my Palisade in January of 2020 before the pandemic.The issue with this dealership is the service department is a joke. You cant get an appointment to save your life.I bought a $50k car and I have warranty work to get done and they wont even take an appointment.They will reevaluate in 2 weeks to see if they can even do an appointment.This has been this way for at least 8 months. I now how to drive to another state just to get work done by an authorized dealer.This leads me to believe that this dealership treats employees terribly or this place is closing... maybe both.Do not trust that this place will sell you a vehicle that they can actually service. Once you drive off the lot they are done with you.

Hello,It is my pleasure to write this great review for Vancouver Hyundai. My wife and I visited the dealership with my 20 year old son, who wanted to purchase his first car. From the very first contact with Brandon, and then eventually into speak with the finance manager, we were treated with so much respect. They put my son in a perfect first time buyer car, and he is so happy. The customer service, pricing and communication with the staff was amazing. Thank you to all the staff that made this happen for my son. Thanks again. You guys are awesome. Merry Christmas.Dean Goff, Jr

No pressure salespersons. Everyone was friendly and answered my questions. Submitted offer online and it was accepted quickly and fairly.

Went into this dealership looking for an affordable used car after my current car had been in a wreck. Have never bought a car before in my life but Branden made it an enjoyable process. Gave a lot of great info, was never pushy and was overall really laid back the whole time. Great finance team as well, Mr.Joy in the back was a great PLEASURE to work with. Will definitely be coming back for my next car!

We had an issue, but they worked with us to quickly resolve the issue.

If you want to be barely acknowledged and then have your vehicle sold from under you, this is a great place for you!Revision after trying to get some resolution:Im appalled at the way Vancouver Hyundai management decided to talk to an eager and potential customer about the way I was treated during the sales process. Yes, awesome, your sales department spent time finding a loan that would work for my financial situation. Im a recently divorced woman establishing a life on my own and was ignored, talked down to, and barely communicated with through the loan process that took the better part of 3 days. In the time that was wasted by the sales team not even reviewing the documents I sent in, the car that was being sold to me was sold to another customer by another sales person.According to the manager who called and insulted my intelligence after reading my original vague review, that is common practice for a dealership. Regardless of whether or not there is a loan being processed for a vehicle, they will sell it to anyone else who comes along. What great ethics and customer service. The final straw influencing me to make the original review was the call telling me Good news, youre approved. Bad news, we sold the car to someone else! They talked over me telling me about all the other great cars they can give me, including ones I said I had already test driven and didnt like. What great listening skills!There was one reason I even walked in the building and that was the car you sold to someone else. I am sincerely regretful of ever wasting my time. I will never trust another car dealership in my life thanks to your team.

Brought my car in because every possible warning light decided to come on. They had to order parts and fortunately I was still under warranty but there were no hoops to jump through for the repairs. Service was quicker than expected considering COVID. Only negative was I had to be proactive about calling them to see when the parts came in and when I’d expect the repairs to be completed. Other than that, service was fast and painless.

Had an appointment to look at a specific car. Get handed off to a salesman that really doesnt seem to care to sell to me. Tell him I did their online payment calculator and I would like to be around that for my payment and car price, he comes back with a price $200 a month higher than what its listed online. Then he comes back with it brought down to almost $100 a month over what their website said. Never coming back to this dealership.

Brought in my Sabra Fe because it was shaking a little and Service department went above and beyond to check it out. Great Service! I would give it a 10 star

My husband and I recently purchase a car and Peter Gregg assisted us. The whole process of buying our car was smooth. Peter took his time to explain all the documents needed. He even was able to get us a discount for me as a first responder. He was patient, attentive, kind and answered all our questions.. I will definitely recommend Peter when getting a car at Vancouver Hyundai! Thanks Peter.

They were very nice and friendly. Peter helped me and everything went well. Thank you.

Brandon is great!Hes not the problem.Things were going well with my used car buying process until I came back another day and a different salesman who shall remain nameless tried archaic we wont hold it at all so youd better buy it now sales tactics when I told him that it would take some time for me to get my mechanic to evaluate the car.This comes across as pushy and dishonest because any car dealership that is really interested in selling you a quality car will have little to no problem holding onto a car for you while you have an independent, professional mechanic look at it for your own peace of mind.

Great customer service...nice dealership. Got our car in right away.

Always treated professionally and everything is clearly explained.

The dealership was fantastic to work with! Brandon, one their sales consultants, was amazing to work with! His knowledge and helpfulness with purchasing my car was so easy. He made it a breeze! The management and finance people were wonderful! I highly recommend this dealership to people if you want to get a wonderful sales experience and get treated with lots of kindness! 10 stars ⭐️

We show up with no appointment on a 4 of JulyMainly just to find learn about the Santa Fe.Walk in to show room and immediately sales man Peter ask us we needed or help and had an appointment. And obviously we didn’t but went out of his way to make sure we received the service and attention we needed.Ask us wait a bit, we went to the lot after few minutes he come out and said good news. We can definitely help and no need to make future appointments.We choose a car and was quickly sanitize for test drive.We love the the vehicle happy with the price and overall happy with the experience with Vancouver HyundaiThanks Peter Gregg for all you help.

We were just going to the AutoMall to look a all type of cars to decide what we wanted. The first place we stopped was Vancouver Hyundai. They bent over backwards to let us drive everything we wanted. They are very knowledgeable about their cars. After driving a few we were going to go look at others but they went over the what comes with a purchase. They gave us more than any other place we had looked at for our car. They kept within our budget and gave us more than we could expect. We will be back.

Found myself with some extra time & decided to check out the new Palisade Calligraphy in person. Scott Allen was happy to show me everything I could ever want/need to know about the features, he was kind & great to work with! Look him up if you’re in the makrket. Great experience!

This was a great experience. Jake was very respectful and treated me with great respect. He was understanding and worked with me. The minute I went there I started looking he took me under his wing and treated me like family. I have even recomened him and vancouver Hyundai to my brother in the market for a new car.

Jake Wilson top notch!!! sale person!!! Went looking for a vehicle got the top sales guy there!!! Awesome experience will be doing business again.

Vancouver Hyundai is a great store to buy from, one of the last family owned businesses around. Gary is a pleasure to work with, and I would recommend him to anyone looking to buy a new car. The warranty cant be beat!

I talked to Andrew about some of the possible used vehicles I was interested in and he showed me around and answered all my questions. Great customer service!

I am from California looking for the best deal on a new car. I met Gary Williams and was extremely impressed with his curtisey , professionalism, knowledge of your inventory.I will be back to get the car I want with all the options I want at a great price. Thanks Gary will stay in touch.

Most pleasant car buying experience.

Andrew, Peter, and Abdul were fantastic. They helped us find the perfect vehicle with no pressure then walked us through the purchase with ease. Were so happy with our new 2020 Kona from Vancouver Hyundai!

Working with Brandon at Vancouver Hyundai was the most laid back, no pressure and enjoyable car shopping experience I’ve ever had. The process was easy and the team was incredibly helpful navigating the ins and outs of purchasing a new car. Would absolutely recommend to anyone shopping for a new vehicle!

I HAVEP[REVIOUSLY NOTIFIED HYUNDAI ABOUT HOW LOUSY THE SALES DEPT IS.

The service department is excellent. Hyundai has some issues!!! I have a Tucson with the double clutch transmission. It has started stuttering again (3 times in the first 15k miles) Hyundai has stopped offering the clutch Relearn update and will not allow the software update unless they recall your specific car.... not the dealers fault.... just another disappointing interaction with Hyundai!!!.

Purchasing a vehicle with Gary Williams help was hands down the easiest vehicle purchase of my life. It was so easy that my husband and I laughed at home that night about it feeling too easy. Gary, we appreciate your honesty, integrity, and easy going way. I will recommend you to everyone I know.

My wife and I had a great experience buying a car here. Peter Greg was very kind and helpful. Peter made sure that we found a car that we really loved.

Jake Wilson was the one who helped my boyfriend and I. He was very knowledgeable about cars, helpful and very professional. I highly recommend Jake.

I called in 3 times before we left for the dealer to make sure the final price they provided is accurate, including 500 dollars first responder rebate. The person on the phone even paused the phone once to ask his manager to make sure and he told me yes, I will qualify the extra rebate.I told them from the very beginning that I will pay the full amount with a personal check. NO FINANCING. Guess what? After they ran a hard credit check (credit score minus 8 instantly), in the last minute, the manager Todd said that I have to finance with them to get this 500 dollars first responder rebate. (I was offered the same rebate with another Hyundai dealer without such requirement.) Not even once anyone on the phone ever mentioned that I was required to finance to get the rebate. I called in 3 times to make sure I got the right price with no strings attached since we were traveling to Vancouver from Oregon. The check with the price they quoted was in my pocket all that time.After I refused to finance with them, the manager Todd told me I am free to leave. Then I asked if I could get back the photocopies of my DL and work badge. The answer was no, we got to keep them. It is required by WA state as a failed deal. Then I asked how I would know if my personal info would be safe with them?! The manager said you will have to trust me. You are free to go!.They could have at least let me know that I needed to finance the moment I stepped into the dealer, if not on the phone. Then at least my credit score wouldnt have suffered. And I wouldnt have let them photocopy my personal IDs. And I wouldnt have filled up a detailed form with all my info on it, including SSN. worst experience ever.

I had an amazing experience at this dealership. I just moved here from GA and needed a car to get from home to work. I worked with Peter Gregg he honestly made buying my first car an enjoyable experience. Everything from filling out the paperwork to the test drive to explaining how the car worked was top of the line service. If anyone needs to purchase a car I highly recommend requesting Peter as your sales rep.

I bought a used Jeep Wrangler from these folks and was happy with the experience. I worked with Peter Gregg and he was straightforward and easy to work with. Hes obviously very experienced and remained a gentleman even through a tough negotiation. Highly recommend Vancouver Hyundai and Peter Gregg.

My fiancé and I came in to just look at cars in the lot. We were approached by a salesman who was so polite we were blown away by the fact that he listened to what we were interested in and when we said we were not quite ready to purchase he did not try to convince us to run numbers or anything. That to me was wild and a first time experience that was so enjoyable. He talked to us about different cars and told us how we can go even get on internet and compare our cars of interest. Jake again thank you for how respectful you were. When we are ready to buy we are coming to see you for sure! You won our purchase a few Saturdays ago. Gold Star 🌟 goes to you

Purchased a 2020 Elantra from them. The sales & finance people stayed in past closing to help close the deal. Really appreciate Gary!

Excellent service by Everett and Debra.

I have bought many cars and trucks. Working with Gary Williams and Vancouver Hyundai was by far my best experience. Great job fellas!

Excellent service by an employee by the name of Andrew Chung! Haven’t finalized a purchase but definitely will be back!

Most people think that a pleasant, fair, friendly, quick used-car buying experience is a myth.Myth busted! Jake Wilson is a car guy, not a salesman. He scores 110% as a customer advocate and 0% (Nada, zip, zilch!) on the pressure scale. The rest of the team - Steve Lucas, Jim Joy and Monte Phillips - is just as good.I am now the happy owner of a rare, immaculate, low-mileage Suzuki Kizashi SLS AWD. Bring on the white Christmas!Oh, and weve been very happy with the Service Department, whove taken care of our 2008 Hyundai Santa Fe Limited for over 10 years.Highly recommended!

Came in about a week ago looking for a used vehicle. The salesmen that helped me pick out the car of my preference was Andrew. He made the whole process smooth and quick! I suggest you ask for him

Very easy going and non-pressured experience with Scott. Would recommend shopping Vancouver Hyundai. This is the way car buying should be.

Gary Williams was the best, I went there looking for a used car and end up leaving with a new car. Any questions that I had he answered. He made sure my car was detailed inside and out. I received the best service ever.

Brandon Espejo was our Sales person. He was personable and professional. He was straight forward with what he could and could not do. The support group was also great! Very efficient and nice folks!Will send folks there for sure!

Buying a car during a pandemic is super weird but the people at Vancouver group did their best. Brandon was especially helpful, running between me and his boss, helping me negotiate for the price and services my new car needed, all while maintaining a really great, positive attitude. Would recommend.

Very friendly and professional staff. Gary Williams oversaw the entire process and went out of his way to ensure my happiness and comfort were met. I would definitely return for my next Hyundai.

Looking for a new to us vehicle and sales staff Jake Wilson was very friendly and courteous. He listened to our wants and needs and took time to show us what they had available that might meet those requirements. Very knowledgeable

I recommend you come in and make an appointment with Andrew. He is the total opposite of what the general opinion is on salesmen. He was kind and made it a smooth experience

I came in today and spoke with Andrew. He was one of my favorite salesperson Ive met because he was so kind and not pushy at all. If you ever decide to go into Vancouver Hyundai, make sure you schedule an appointment with Andrew!

I wanted to say that Brandon Espejo was super helpful in the purchase of my used ranger. he made in seamless for me. Go see Brandon! Thank you again my friend.

I highly recommend Gary Williams and Vancouver Hyundai. Gary made buying my new car a great experience. I was treated respectfully and fairly and kept up to date from the time I found my car to the time I drove away in it. I wish every car buying experience was like this and hope that Gary can sell my next new vehicle.

I arrived at the appointment time. We had scheduled a regular service and a bulb replacement. The technician quickly diagnosed that it wasnt simply a bulb issue but a wiring harness defect. They quickly replaced it under warranty and completed the service. everything worked.

My car buying experience at Vancouver Hyundai was the easiest, most pleasant one Ive ever had. Gary Williams was very low key and not the typical hard selling, high pressure salesperson. He was attentive, knowledgeable and patient. I wasnt deluged by a bunch of addons and the only extra that I purchased was the warranty that brought my 10 year/100000 mile up to include everything. The entire process took less than two hours, including the financing. The 72 month, zero interest special offer was exactly what I wanted for purchasing my new Santa Fe. I absolutely would encourage anyone looking for a new Hyundai to check out Vancouver Hyundai and ask for Gary Williams. You will be delightfully surprised!

Was helped by Curtis. He was very kind and knowledgeable. 10/10 would recommend

Thanks to jake wilson, who was very knowledgeable about each car i know have the perfect vehicle for me.

Great buying experience. Peter helped us through the process start to finish and made it super easy and enjoyable. Highly recommend this dealership for your car buying needs!

Awesome every visit.

Gary was great and no pressure from start to finish. Walked in with the car I was interested in selected ahead of time, test drove privately in the freshly sanitized vehicle, and drove away happy!

Scott was fantastic! Very personable and easy to work with. Exemplary of Hyundais quality.

I bought a sonata for my son and Gary Williams was the salesman that made it simple. Price was exactly what he quoted. Thanks Gary, Ill tell everyone about you!

Andrew was such a great help today! I test drove the vehicle i wanted today and had a nice conversation with Andrew.

HAD THE BEST EXPERIENCE AT A CAR DEALERSHIP AND I WAS ASSISTED BY ANDREW.

Brandon and Todd were absolutely wonderful. Our shopping experience was the calmest and most productive weve ever had. Again, thank you Brandon!

I love my Hyundai sonata!

Gary Williams was a great hep in the purchase of our new car. We also traded in a used Hyundai and revived a good price. Just what Kelley Blue Book said it was worth. Our new Hyundai is just a great car. Thanks Gary for all the help!

By far the best experience at a Car Dealership I have had! Easy in and out service! Go see Brandon at Hyundai! Not pushy whats so ever.

By far the most pleasant car purchase I’ve ever had. Our salesperson, Brandon, was most knowledgeable and patient in explaining and demonstrating all the features on our new Hyundai. We are happy with our new car and would recommend Brandon at Vancouver Hyundai to anyone.

Brought my car in for a recall (turned out to be several). Service was friendly and fast, but two issues were frustrating. The job was anticipated to take all day so I scheduled a friend to pick me up and drop me off. They called me to say it was ready nearly by the time I got home - so all of the work was completed in about an hour. I would have just stayed at the dealership if I thought that was a possibility instead of inconveniencing a friend. Additionally, when I got home one of the replaced components was installed incorrectly (the brake lights would not turn off, even if the car was). I had to adjust the component myself. Ultimately a frustrating experience from the recall, to the scheduling, to doing the work myself.

Jake Wilson was absolutely wonderful to work with. He answered my questions and was very polite. I have recommended several people to see Jake if they come in. Thank you Jake

Peter Gregg helped me buy a beautiful new car. He was helpful, courteous, and knowledgeable. Will definitely recommend him and Vancouver Hyandai to anyone looking to buy a car.

Gary Williams is very knowledgeable and a great help when purchasing my used Hyundai. I highly recommend him and Vancouver Hyundai!

Really enjoyed working with Brandon when purchasing a used car. He was knowledgeable and straightforward. Very satisfied with the whole experience.

Wonderful dealership and excellent service. Returned for periodic maintenance. Arrived early and was immediately greeted and helped by the service department. All recommended maintenance was completed promptly. Love this dealership. Highly recommend.

Had a great experience with my salesman Gary Williams at Vancouver Hyundai. He helped me purchase my first new car and made the process so easy! Definitely recommend going there and asking for him!

Could not help me till august

I love my Hyundai!

I worked with salesman Brandon. He was respectful and polite and followed up with my requests and offer. I looked several places for the model I wanted but went back to Vancouver Hyundai, mainly because of Brandon and the deal offered.

We had an awful experience with Peter and would not recommend going here if you have the option. Peter was absolutely rude and got angry when we decided to walk away from his offer. He also could not keep his mask on which made me feel very unsafe when we talked to him. He waved us goodbye in a petty manner and made sure to take petty jabs at us as we walked away. He is rude and someone I hope to never work with again.

Garrett Felipe provided outstanding customer service on our 2014 Hyundai Sonata. He worked with the Hyundai factory to replace the defective engine and took care of all the necessary details in a very timely manner. We were very impressed with Vancouver Hyundai and would recommend them to other Hyundai owners in the area.

I had an amazing time, I got my self a mustang and my dealer Brandon was super kind and polite. Best car sale experience yet

Had a great experience at Vancouver Hyundai and especially liked dealing with Gary Williams. He is knowledgeable and helpful and easily able to answer all our questions. If you need a car, go see Gary Williams at Vancouver Hyudai.

I came in with my sister to get her a new car. Peter Gregg was awesome!!!! He was kind and super helpful. Highly recommend giving him a visit!

It’s a great experience and Gary Williams had a excellent job we are very happy with our new car thank you

These guys are great, I’ve worked with Gary a few times in the past. Everything has always been smooth. Vancouver Hyundai is the place to go.

I always get my oil change here. Had some other issues come up. Debbie at Vancouver Hyundai service was very helpful in getting my diagnosis, ordering parts, and seeing the service fulfilled! Even when she was off, I was contacted by the service department and kept up to date on when things would be finished!

Gary was great he took the car buying out of car buying. Was pleasant and knowledgeable.

I definitely recommend this place for your next car buying experience. Gary was especially helpful and easy to work with. Thank you Vancouver Hyundai

Over the last 8 years I have purchased a Santa Fe , Tucson and an Accent. Vancouver Hyundai has been great. Recently I stopped by to look at the new models and Smith helped me. He really knows the lineup of cars and more importantly knows the specs on each one. I will definitely be back in right after Christmas to get the new Santa Fe.

My wife and I went in there looking for a new Tucson or a pickup. I know that seems weird, but we could go either way. We were greeted by the friendliest face you could know. A gentleman by the name of Mark Yarger. He treated us like royalty, to be honest. I’d recommend him to anyone, and I will be back to him in the future!