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Meineke Car Care Center
15510 SE Mill Plain Blvd, Vancouver, WA 98684, United States
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Ca
Review β„–1

These guys definitely get 5 stars for sure!! The owner Tom is great very friendly and professional a lot of car places and mechanics try to over price you and tell you that everything in the world is wrong with your car. Tom was very up front with me about the only 2 minor things I should service for my car soon and he was very reasonable on price! I’m not working right now and I’m a single mom so money is a bit tight but it was definitely in my price range, I definitely 110% recommend him for anyone who needs any car work done! Also when I arrived he checked me in and had my car right in there starting on it within probably a 5 min period from when I arrived very blessed to have ran across this group of people and wonderful business. Thanks again Tom and crew your hard work is very much appreciated it nice to know I have a safe car for me and my childπŸ™πŸ½πŸ’―πŸ‘πŸΌ

R
Review β„–2

I realized right away that I could trust Tom as an honest, knowledgeable businessman. He didnt try to push me for services I didnt need. He took me over to see the condition of my brakes and to know exactly what I would need. Tom and his crew serviced my vehicle in a timely manner and did a great job. I would recommend this business to anyone!

vi
Review β„–3

Great service! Fare prices too. They offer financing too if the bill is too much at once. They also tell you how you can save money or use delta warranty to get cheaper repairs. They have great customer service here!Try speaking to Tom, he is the man that makes it all happen!

Ki
Review β„–4

Very friendly, professional, and everyone knows the manager by name! Very pleased with the customer service here. They fully inspect your vehicle no matter what service you’re coming in for and give you a detailed report.

Ca
Review β„–5

Super friendly mechanics. I had bought tires, mounting, and alignment. Theyre not the cheapest around, but I dont buy products. I buy from the PEOPLE that have the products. These are good people πŸ‘πŸ» If they notice something that looks damaged or might need replaced soon, they will let you know. I will be coming back to them if I need anything else done. Recommend these guys πŸ‘πŸ» One thing to note, I was quoted less than I paid by about 40 bucks. No big deal in my opinion.

Ja
Review β„–6

Brandon did a great job on both cars. He’s a qualified alignment tech for sure. Found a problem on a bmw and repaired it, and lined up a Honda. Both cars drive and steer great. Thanks also to Steve and Tom in the front office

Jo
Review β„–7

Great customer service from a friendly team that was prompt in their work.During the heat wave, my cars AC was failing me. While the dealership and other shops were saying I could be scheduled a few weeks out, the team at Meineke brought me in the same day. They were very accurate in their time estimate and I was comfortably on my way without any fuss.

Tr
Review β„–8

Tom Gentry is an honorable and honest man. He and his team did and outstanding job. They provide an honest assignment of what the issue is and make recommendations to resolve that specific issue. I took my son’s first car there expecting to replace the breaks and change the oil, after they checked it out the told me the breaks and oil is in good shape. I was shocked by the honesty. I actually went home and brought my truck back for an oil change. As long as Tom is there, this location has a customer for life.

Te
Review β„–9

Great place to take my cars. The staff is honest, courteous, and great at repairs/maintenance for our vehicles. Very pleased with the service we get there!

Ar
Review β„–10

First, I never give high ratings for auto repair shops or review them, until now. These guys deserve it. For the first time, I felt I got great value/service for my money and I didnt feel talked down to or felt they were pushing unnecessary services. Ive had thousands of dollars of work done at this location. I had a full tune up, replaced struts, replaced CV axle shaft, replaced shocks, replace front brake rotors and pads, and front & rear differential service. They beat their competitors estimate by more than 10%, fast turnaround, great service, and offered a loaner car.Tom and Brandon were great, both clearly explained/showed services done afterward. They sent an inspection link via text that clearly explained problem areas with pics and recommended service. They were friendly, professional, patient, and answered ALL my questions. My timing was good and Brandon was able to fix all the repairs in 6 hrs. It drives so much smoother now. Thanx guys, keep up the good work! Hopefully I wont see you for awhile!

Au
Review β„–11

I called and made an appointment everything went smoothly on the day. Tom and another had brought up another issue and they were right on it and got the part there quick! Tom was very helpful, kind and knew what he was talking about! Had an issue two days after, I called and he had a tow sent and it wasnt anything big, it was done in about an hour or less! Very knowledgeable about their work, are upfront, nice environment

To
Review β„–12

From the GM (Tom), Assistant GM (Steve), and technician (Skylar), everyone was direct and honest. Car had a laundry list of issues and they remedied them with the utmost professionalism. This place has become my car’s doctor.

Mi
Review β„–13

They were very busy this day and they failed to clean the oil and grease off the door handles and they forgot to reset the check engine light. When these issues were pointed out, they took care of them immediately.Changing my review to 5 stars. Excellent service on follow up visit!

Ca
Review β„–14

Super customer service. Scheduled to have my cat back exhaust installed and had challenges with keeping my appointment but Tom (Manager) worked me in later in the day and Brandon did an excellent job with install. Fantastic shop with a great team. I’ll definitely be using this shop for future service. Thanks Tom for your great service, professionalism and thanks Brandon for your attention to detail in taking care of my Cherokee. Nice work all!!!

Sh
Review β„–15

Professional & courteous! They made a diagnosis of my cars exhaust issue & repaired it all in the same day. Highly recommend trusting these guys with repairs.

Ni
Review β„–16

These guys are the best. Both of my cars go here and I never worry. Yes sometimes things cost money, but thats part of owning a car. Owner is knowledgeable, the crew helpful.

Ca
Review β„–17

First off, shout out to the manager, Tom. He treated us great.Now got the shop staff... They took good care of me. I took my car there because they did work on my wifes car for several hundred less than every other shop quoted her. When it came time for work on my car, I brought it to them. Great customer service and pricing. Work was done quickly, had my car back the next day.

ku
Review β„–18

These guys are great to work with. I have been working with them for about 2 years now and they go above and beyond each time I go in. super helpful and will walk you through whats wrong and the process of getting it taken care of. They have always had my car back to me within the same day no matter the repair that they were doing. They have the best prices on repairs in the area. I would recommend this repair shop to anyone having car issues.

Du
Review β„–19

Im a big fan of Tom, hes very polite and respectful of your time. He also doesnt pressure you or try to up sell you. I live on the other side of town and still bring my car here because the service makes it worth it.

Ke
Review β„–20

I just needed new break pads and was prepared to get new front and rear break pads but they said I only really needed the front replaced which saved me a few hundred due to my financial/car situation. Skylar, my mechanic, told me that I would eventually need to replace the front break rotars due to some rust and the rear break pads in about 6 months to a year or so. The service I got here was better than ANY car repair facility. As a woman, mechanics have been trying to pull the wool over my eyes, tell me I need something that I dont, or are constantly trying to upsell me on something or over quote a repair... the guys here are AMAZING and they have made me a customer for life! Best shop ever! Thanks guys!

As
Review β„–21

I completely trust Meineke when it comes to my auto repairs. They have worked on my car since moving here a year ago and Tom and his staff are always easy to work with and accommodating. My car always leaves much better than when it arrived and they have always been able to get to the bottom of my issues even when I just say it’s making a weird noise. Would definitely recommend.

K
Review β„–22

Got my car in quick and had me back on the in short time.

Th
Review β„–23

Brandon was extremely helpful, and made the whole process quick and easy. They didnt try to sell me things I did not need, which is a big deal for me. I appreciate you guys! I will definitely be back

Ja
Review β„–24

Great service! The whole team was friendly and repaired my vehicle promptly. Had an amazing experience!

Da
Review β„–25

I have used them in the past and they were good but after trying to call for 3 days and messages I found a shop that wants me as a customerYou lost my business

De
Review β„–26

I got the estimateb to fix...1600. OK I paid them. Then whoopsie it will cost 3,600 more. Poor diagnosis. No shame in their game, nor mercy. I would avoid them if possible. They did not offer to make it right either.

Ka
Review β„–27

I have an older car. Meineke has repaired it several times in the past ten years of its 22years of service to me. The service has always been excellent.

Ky
Review β„–28

They were so nice and wasn’t actually that bad of a price. I had got a used car inspection and he went over the stuff with me and answered all the questions I asked, damn I wish I could remember his name and thank god nothing was to wrong with the car. UPDATE THEY did no check on the oil or anything to see what needed to be changed

he
Review β„–29

Vary friendly and professional,along with a genuine concern for the health of your vehicle, Im a futher customer for sure thanku.

Ro
Review β„–30

My ABS light came on, I decided to try and fix it myself. Changed both my front and rear brakes, changed my ABS sensor, nothing. I finally decided to have the experts take a look and it was the ABS valve. I wasnt happy about the price, but it was the parts not the labor. Tom helped me out and got the part and truck finished in 2 days, I was super happy! Thank you.

Ch
Review β„–31

I highly recommend this place :) The guys here are super nice, my car was done sooner then what i expected. Yall are Awsome, Thank yuu sm :)

Ma
Review β„–32

I will never go any place else. They were all so nice and handled everything with kindness and patience. I highly recommend them. Tom is the best!

Ch
Review β„–33

These guys always do a fantastic job, & a special shout-out to Tom, as well. Hes a very nice guy & always professional about his business.Thanks!From Vic & Ani

Sh
Review β„–34

Very professional, Fast and rizable prices.Im definitely going to come back

pn
Review β„–35

My car got out of the shop in worse condition than it came in. I was given the runaround, and when I wrote a detailed email to Meineke about it I never received a reply.

Am
Review β„–36

I have been going to this Meineke for years. These guys are straight forward and will tell you what you need to get done now, what can wait, and what is good to go with your car. They even will let you take a look at things with them if you want to. They do a great job and are always friendly and professional.They also have always tried to get me the best deal on what I need done. I am happy to have found a place where I truly feel I wont have to deal with any bs and they will get me back on the road safely. Highly suggest going here.

Jo
Review β„–37

After multiple other quotes, Tom and his crew determined the correct repair for our situation and saved us money compared to the others. Will use again with our other vehicles for sure.

Kr
Review β„–38

Very helpful when I found that my catalytic converter had been stolen last night. The knowledgeable man at the desk gave me a lot of useful info, and was able to take my car in right away.

Cy
Review β„–39

My AC was smelling BAD!! They were able to clean everything out and deodorize it. It smells good again! It didn’t take long to do.

An
Review β„–40

I was in the market to purchase a vehicle private party and had the techs at Meineke complete a full pre-purchase inspection. They went above and beyond my expectations when they provided a thorough and detailed report including photos of what was good, what was recommended in the near future, and what needed immediate attention and why. Tom, the store manager, took the time to go through each section/photos with me explaining what each thing they found was and what it indicated. It was abundantly clear that he was coming from a place of genuine caring to ensure that I was well-informed and aware of the risks associated with the vehicle. I cannot thank him enough. I previously had some bad experiences with other chains/franchise shops and can honestly say that these guys have restored my faith and proved any stereotypes wrong. I would come back to this location in a heartbeat. Thank you!

Pa
Review β„–41

I received perfect service. An oil change in time out in a timely fashion less than an hour:Prices are reasonable Very reasonable with an inspection service which found that both my engine and air filter need changed right away (pictures to provide evidence). Super happy and will return for service.

KE
Review β„–42

This was my 2nd visit here, and I am impressed on w/ the the way the owner/manager? handles himself.

Sh
Review β„–43

This was my first time using Meineke. Tom, the store manager, was wonderful on the phone. The waiting area was clean and comfortable. I did not feel pressured to purchase anything other than the brake job I went in for. The staff was friendly and efficient. Overall, a good experience. Ill be using this store for oil changes from now on, too. They charge less than the oil change places and, again, no pressure to repair, replace, or flush anything unnecessary.

Al
Review β„–44

Tom and Skylar were both very professional in handling all steps of my experience at Meineke. They got my vehicle in for the services I requested. I did not feel pressured to add anything more than what I came for at this visit, which I appreciated - kind, professional, and efficient. Thank you!

As
Review β„–45

Tom was very polite and helpful, he was willing to help me get the best deal and we talked about all the improvements I could do to my van. There was no gimmicks to spend more money, he showed me pictures of what they looked at and let me make the decision. I definitely felt honesty and sincerity from this gentleman. For the work done and the price this place was most definitely worth it, I will be back.

Aa
Review β„–46

Every since Tom has been managing this facility I have had nothing but good experiences. My mother in law had an issue a year or 2 ago, but they got it taken care of and made her into a returning customer.

El
Review β„–47

Hello, I would like to warn anyone that if you’re going now during this current Covid time, even if you are masked you will not be able to sit and wait for your car. My husband was told we needed a valve replaced and it will be a few hours. So he had to go out in the rain and walk to the target to get some shelter. He is you and in good health so, hey, he is fine. But what if he was 70? What if I had gone with my two toddlers because I had no one to watch them? Being kicked out in the rain for safety sake. Come on. People are running around in Walmart right now, touching on all the same stuff and it is fine. Why can’t my husband stay to himself in the office. I don’t get what these masks do if you can’t stay in any indoor space with someone without contracting the virus. Poor, poor care for their customers in this sense. Please be aware and go on a sunny, warm day.

Ja
Review β„–48

Tom was great and honest was fast an easy Ill definitely go back

Di
Review β„–49

Great experience and first time here. The staff were friendly and personable. Tom was very informative and took care of what needed to be done. I appreciate good customer service and I will be returning to this location in the future.

Gl
Review β„–50

Nice place! Fast and great serviceπŸ˜ƒ

Ty
Review β„–51

We went with this Meineke location after calling or visiting six other locations. It was the best experience at an auto mechanic Ive had in 30yrs of car ownership in three different countries.The manager (Tom?) was extremely helpful in dealing with our Honda Element AC issue while visiting on a road trip from AZ. He worked hard before we even agreed to give them the job to make sure that he could get the parts and labour we might need in a timely fashion before we had to leave in three days. He kept us fully informed and consulted with us at every possible point, and worked with us to get a good price on both labour and parts.The technician was also knowledgeable about our vehicle and helpful in estimating what we might need done.We were in and out in the same day, which was a relief after our experiences trying to get other garages to take on the work.I would definitely recommend this location and staff to anyone looking for a top notch customer experience at an auto mechanic.

So
Review β„–52

I came in for an unexplained dead battery and got a free diagnostic. They called my warranty company and spoke to them for me, hassle free. Superb customer service!! I was in and out in 30 minutes with a brand new battery.

Je
Review β„–53

The man in the phone when I called to get a price comparison quote was quite short and pretty rude actually, he insisted that I come in to have it looked at but when I get there he is even more on edge than over the phone and he is griping amd complaining because he doesnt normally work here, get this; he was the Tegional Manager so he didnt have the right info or something.... then sort of scolded me for using the fix a flat stuff in my tires because apparently I just created even more labor for them to have to clean the stuff off before they replaced the tires.

ke
Review β„–54

I mean like they are awesome. Every time you come here you get a free estimate on your car. Which means they legit look for everything. My brakes weren’t working and it wasn’t my pads and I was like so helpless and they fixed them and accurately told me everything that was wrong, instead of trying to get more money out of a young woman who knows nothing about cars. They made it very cheap and they called before, after, and in the middle. I didn’t ever have to call them! They were on time. They fixed what they said they would. No surprises which is just such RELIEF. My car is running GREAT now! And I wish I could top but I’m So broke! You guys are awesome may god bless

Pa
Review β„–55

Tom the General Manager was the perfect person.I cant express how happy he made Me and my Buggy, she runs amazing 2009 Ford Focus.Toms team gave her a tune up and fixed a gasket in Vancouver Washington, that day I started my long drive back to Washington DC. She runs like shes brand new. Thank You Tom and your Perfect Teamβ™‘

A
Review β„–56

Tom the manager is awesome! Made me feel right at home. Wasnt pushy and got me in and out when I needed. My time is limited and he made it happen for me. Will definitely be back!!

Gr
Review β„–57

Overall it was a very positive experience. Friendly staff and a reasonable price for service. I also heard them go out of their way to keep costs as reasonable as possible for another customer. I will definitely go there in the future.

T
Review β„–58

I needed a part replaced,They had the part ordered and got me in and out in record time! Very friendly people working there! Will come again! :)

Jo
Review β„–59

Fantastic service - quick in and out. Suggested the correct amount of maintenance. My go to repair shop!

Sa
Review β„–60

I went in for what I thought was a CV axle issue, but turned out to be a cracked engine mount. Dropped off my car the night before and the next afternoon it was done. They kept in touch with me every step of the way. They provide upfront pricing and at an affordable rate. Also get my AC recharged! My car is running smooth once again.

Ma
Review β„–61

Changed my oil in a timely manner

Ro
Review β„–62

No fluid levels were checked. ! 132.00 to change a lightbulb ? I dont think you did your best job.

Be
Review β„–63

Tom Gentry and staff are awesome! Just stopped by to see if they could change taillights to after market that I provided. In approx. 1 hour the work was done. Also oil change. Highly recommend.

Su
Review β„–64

This guys messed it up the first time but they were super friendly the next time. Appreciate all their help.

Pa
Review β„–65

My KIA Forte SX Koup needed a new alternator and battery. Tom got me scheduled right away and had my car up and running again within a few hours. And the price of the repair was the best in town! Thank you, you guys are awesome and I will be back for future needs! Highly recommended!

Je
Review β„–66

I took my Subaru here for an oil change and found out that they do it all (anything you need for your vehicle)! The service is great! I will be taking my car here only from now on after getting a few things done and being highly satisfied with everything.

Se
Review β„–67

I needed a serpentine belt replacement before an urgent trip and they were able to get the work scheduled and completed exactly as promised and in time for me to leave. Thanks!

Li
Review β„–68

Everyone was so professional and the Manager Tom Gentry so friendly and polite! Can’t say enough good things about Tom! The crew was very busy and working diligently to get customers cars serviced. We will be coming back to this store! We drove from Oregon and we are glad we did.

jo
Review β„–69

I worked with Tom. He was extremely professional and gave me a fair price on a break repair. He ordered the part and immediately got to work on my vehicle. Would recommend this place to anyone. Thanks again Tom.

Er
Review β„–70

Helpful peeps.

Ma
Review β„–71

Im less concerned with price than I am with the knowledge that Im getting the unvarnished truth from the mechanics. I trust these guys completely. Ill be returning to this location whenever I have a problem with any of my cars.

Su
Review β„–72

I was pleasantly surprised to find they have a reward program.My car was stuck in my driveway and when I called for advice on a mobile mechanic they sent a tow truck to get my car and take it to the shop for free!Then they gave me an awesome deal on the work needed!Thank you Meineke!

Mi
Review β„–73

Staff was professional and performed the work timely.

Mi
Review β„–74

My car is worse than it was when I took it there. It cost me $712 bucks and my car is still messed up

Gu
Review β„–75

Great customer service, got it done over and above!

Ca
Review β„–76

Great customer service from receptionist and quick service while waiting. The only negative comment is they do not vacuum the car floors or provide a reminder sticker for the next oil change. Most other places do.

Ke
Review β„–77

I have used Meineke Centers for years now. Across multiple states and cities, they remain consistently wonderful. This particular shop was by far the most helpful. Ryan at the front desk was informative, patient with my questions and very professional. He took the time and care to make sure I got what I needed done, and what could wait to be done. The mechanics there are efficient and skilled. Ive never felt they were pushing me into anything unnecessary. They allowed me to make informed decisions. Not to mention, Meineke always has great prices. I couldnt recommend it more!

Ke
Review β„–78

Got me in last minute to install a tailpipe. I really appreciated it. Did great work! Thanks guys!

Su
Review β„–79

The manager was amazing! Very polite and professional. He has my services completed in half the time...... and the shop was extremely busy!I’m glad I went out of my way for the service. I will be back!

Se
Review β„–80

Great repairs, picked up vehicle at closing, had a new noise driving, called in the problem, took it back in and fixed it without issue (minor adjustment from the new brake pad)Will use again.

Co
Review β„–81

It was quick and easy

Jo
Review β„–82

I hate we cannot use waiting room. So I have to wait outside even I was doing mask.If you you have to wait during oil change and do not wait outside or waking around in the rain, do not come this store!!I am not going to use this Meineke anymore!!

Ja
Review β„–83

Great management and customer service

Ro
Review β„–84

Have brakes done even told my car there thanks a lot guys I appreciate its Robert Thomas awesome and crew cant remember the names so sorry anyway they put on a spare I needed to put on my truck went above and beyond Ill be back thank you guys

Da
Review β„–85

Smooth operation, great detail on inspection. Didn’t try to upsell.

mi
Review β„–86

I had good experience I didn’t have to wait long for a oil change took no more the 30 minutes friendly staff I would recommend

ni
Review β„–87

My tire was leaking due to a metal piece while I was traveling to Camas. I found this shop from google map then made a call for advice.They are friendly, professional gave suggestions. My tire has been fixed less than 2 hours (Pls note that there are a long line of waiting list) They treat my case as priority because I had to check out from hotel by noon.Thanks for their excellent work that we be home safely. : )

Ca
Review β„–88

They had professional service, great prices, and good times! It’s perfect for if you work during the week and only have time to work on cars on weekends. Got me within a day or so and took fabulous care of my car

An
Review β„–89

Awesome customer service and good prices! I’m new to the area and will definitely be coming here in the future!

Ca
Review β„–90

Very friendly, informative. Yes, I would recommend to friends and go back myself. TY

Br
Review β„–91

Super friendly, fast efficient and I don’t think you can find any other place that has cheaper prices. Definitely recommend if you’re looking for a basic oil change

ch
Review β„–92

Awesome service, highly recommend

Ch
Review β„–93

Had the pleasure of meeting the shop manager. Great guy, honest and reliable work. You have a return customer in me, thanks again Tom! I appreciate your professionalism and honest service.

Ba
Review β„–94

Had to get my exhaust welding up in my diesel truck last minute to sell it and I called and the shop runner was honest with me told me he’d get it done ASAP but it would be a few hours, left for lunch and came back and it was being lowered off the lift, super kind and understanding of my situation and went above and beyond for me! Thanks for the great service!

Ca
Review β„–95

Very nice and respectful appreciate there work and there open on Saturdays.

Al
Review β„–96

We had another company strip our oil pan. Meineke realized how expensive that was going to be to fix and worked to give us the best deal. It was still spendy, but we felt like they took great care of us and fixed it very quickly. They had the part rushed in and did the job the next morning.

An
Review β„–97

I strongly suggest going here for your repairs. Customer service is top notch. Ryan was super nice and communicated different options and prices. Fixed what seemed like a major problem in one day.

Be
Review β„–98

They have always helped me with what I needed done. I love the cx service. They always go beyond and try to help.

ka
Review β„–99

Brought my new used car here after I bought it for brake work I was expecting to make a second trip for tires but Ryan informed me they do that too !! So excited to have all my work done in one trip with people I could trust for less than anyone else in Vancouver. Brandon was fast and friendly getting me my car back in just a couple hours.Ill always come back here :) thanks guys

Ba
Review β„–100

Amazing customer service, redid the whole exhaust for free, after I didn’t enjoy the first modification. All in all, an amazing place to get car work done, and very good welds!

Information
22 Photos
100 Comments
4.4 Rating
  • Address:15510 SE Mill Plain Blvd, Vancouver, WA 98684, United States
  • Site:https://www.meineke.com/locations/wa/vancouver-1440/
  • Phone:+1 360-989-3556
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:7:30am–6pm
  • Saturday:Closed
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible toilet:No
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
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