Not only did they fix the problems I was there for, they also sent me a list of other parts in need of repair with a full description and pictures. Also the customer service was great and everybody was so friendly.

I am over the moon happy with the service that I received from Rons Automotive - Hazel Dell. Have had the same problem with my car that I had other shops say that they fixed and it was not. Was referred to this shop and can not say how happy I am to have taken their advice. They listened to me as to some of the sounds it was making as well as the real problem I was having. After doing a diagnostic test they were able to get the problem fixed in a very short time. Other shop says they did a diagnostic but it did not show up on the paper work and charged me a fortune to what they say fixed it. (Not). Adam explained to me before, during and after every detail that was going on and how my car would feel after repairs.Can not say enough good things about this shop. No other shop even comes close!Shout out to the driver(Not sure of his name) that took me home and picked me up to get my car.Adam is amazing!

Rons automotive figured out and repaired our electrical issues when other reputable places could not. They have a skilled professional staff who are always courteous and understand that having mechanical issues are inconvenient and stressful. Always willing, helpful and trustworthy leaving you in charge, and not feeling cornered. Getting the job done in a timely fashion, when they said they would. They have a clean full service shop. And after using their services several times, Im convinced to look no further for all our automotive needs.

The staff at Rons was very professional, they did outstanding work and communicated with me at every step of the process. Highly recommend!

Service, as always, was excellent. One suggestion, though. I get good customer postcards for free oil changes or other discounts but never have them with me or forget them in the glovebox when I take the car for service. If you send these to your good customers there should be a notice of a credit for that service if the customer comes in and has service performed on the car.

I called last Thursday and they were able to do a brake inspection quickly on Friday and my car was ready by Monday morning. Adam was very helpful, friendly and transparent about what the necessary brake repairs and maintenance needed to be done, gave a fair quote and it was done in a timely manner. My husband and I especially liked the inspection PDF report that is sent over to you and they went over that with me on the phone. I would highly recommend them to anyone.

I went to get my brakes inspected, and had my brake pads changed. They also noticed that my universal joint needed replacement also. Which I also noticed, they called me right away and recommended that I have that fixed, which I agreed. After all that, my truck was in perfect running condition. Overall I had a great experience and would return in the future.

So glad we found this place. Great service, friendly employees, and they did a great job with my sons old SUV. They also didnt over charge us or find ten new problems to try and sell us. Ill be taking all of my cars here for years to come.

No charge since it was only an EMPTY windshield washer tank issue! User error, user fixed. Great job to Rons Automotive.

Rons trouble shot my O2 sensors, spent much time finding the issues. The fix was not something I could do, but Adam was upfront about alternatives. It cost me nothing - very refreshing. Great approach and I trust him.

Every time I have brought my car here, Adam has been extremely helpful and forthright. I enjoy their level of service

Spent about $100 on a diagnostics report...I saved up for some work that was quoted ~$800. The diagnostic report was correct but due to a glitch, the repair estimate was incorrect and was actually $1100. I spoke with Ray and was informed that one of the technicians (Andy) was going to put inferior parts in my car to save $$. Then Ray told me that this is not their standard and that the estimate for repair was $1400. This repair went from $800 to $1400 and they were going to put inferior parts in my car. Ray said he was going to speak to Ron about this and would follow up with me. Received follow up from Ray and they were able to revise the quote to $1200. Thank you for the follow up.

Solid reliable service, they explain issues and reason well for all repairs. Pricing is fair, as I have gotten a few second quotes from other area shops and they are never off the mark.

I love this shop! They are great at explaining exactly what is wrong with your car and how to fix it. They always take care of communicating and negotiating with my warranty company. Wouldnt take my car to any other place

Very professional and quick service. Very happy with the work.

Friendly, professional, honest.Im very particular about who works on this car, and had heard good things about Rons. The mechanic explained what the diagnostic results were on my 97 Acura with 225,000 miles on it. He also answered my questions as I am somewhat familiar with my vehicle, and want to understand how things work.They also texted me this information and we discussed what items were priority. They were able to do the work the next day.I highly recommend this company for auto servicing and repair. (And they offer a AAA discount!)

As always, service and professionalism are top-notch at Ron’s. Customers are treated with courtesy, work is finished on time, and is top quality. My car was ready when promised and was returned after everything inside had been wiped down with anti-virus wipes. This was an added bonus due to the current situation.

Outstanding and professional. Nobody likes having to take their vehicle to the shop for repairs. Rons gave me confidence that they know what they are doing, didnt do more than needed done, and left my truck looking great. Thank you for all the help and attention to detail.

Weve been Rons customers for a couple of decades and have always been satisfied, and this time was above and beyond. My Elantra developed a strange rattle at about 50 mph that I couldnt figure out. As I approached Rons for my appointment, the rattle seemed to disappear. The mechanic couldnt find it, either, but did an inspection of the car--and charged me nothing!

First time working with Rons Automotive. A little different with covid going on so there was not as much person to person interaction. They were able to get my truck in and worked on in a timely manner and did a great job replacing a rear pinion seal. Friendly service and a fair price.

Ron’s Automotive in Hazel Dell has been so fantastic! They make sure all your questions are answered and you know what is being done on your vehicle. They really work with you and are so friendly! I definitely recommend!

Thank you to all of the staff for exceptional customer service. I especially want to thank the mechanics whom fixed my car and to Adam and Kenny who made sure I was able to get home and be taken back to work. Those two men were very kind, and courteous. Also the manager Aaron is very efficient and made sure my car was taken care of without delay. This was so important to me because I do not have any other source of transportation.

Had a wheel bearing go bad. Dropped my truck off and it was fixed in less than 2 days.

Couldnt be happier with the repairs done to my van. Marlene was a treat to work with. She and the other office gals were friendly, knowledgeable and courteous. I gave it some time before coming here to write this, as I wanted to see how the bodywork repairs are holding up after 6 weeks. Again, I couldnt be happier! From the expert repairs, to the exact color match, they know their stuff. I will be recommending Rons to others when asked.

Convenient location. Great customer service. Friendly managers. Definitely would come back for car maintenance service. I like how convenient it is Ron automotive have car service to pick you up from home or vice versa. Thumbs up!Definitely would recommend to friends and family members.

Very honest and up front with my car. I would definitely recommend

Rons took good care of us for this bumper repair and oil change, also taking the extra trouble to accommodate a change in time when we needed to get the car back early. Pleasant to deal with - Thanks

We had a great experience with Aaron at Rons Automotive. Although we did not end up doing the repair work (we decided to sell the vehicle in as-is condition), the team at Rons Automotive were fantastic every step of the way. When we do need work done on a vehicle in the future, they have earned a customer for life!

Highly recommend this place!! They are very honest and speedy! I noticed a problem with my car and they said to bring it in and would trouble shoot it for free because they felt it was a quick fix based on what I said. Sure enough it was..they took it in welded the part for a very reasonable price and had me in and out of there shop within an hr ( I called with concern ,drove in, had it fixed same day within a total of 2 hrs) . This is the second time I have used them and had incredible experience. Safe to say I will use them moving forward. It’s nice to have an honest mechanic. Thanks guys

I consistently have wonderful experiences going here to have my vehicle serviced by technicians I know I can trust. I have no doubts or concerns in mind whenever I am going here and I am always satisfied with the work that your technicians do for my vehicle. I feel as though they are here to make sure people are actually being safe on the road, rather than just looking for the paycheck like most other auto shops will do. Thank you for your business!

Most people are apprehensive when it comes to auto repairs because more often than not, they are taken advantage of. If you are one of these people, you now have an option you can trust. Instead of charging for the diagnostics to determine the problem like most other shops, they conduct a courtesy review. Their work is second to none, they warrant their work and you are charged a competitive price. If all of this was not enough, you are treated with courtesy and a friendly staff.To Aaron and his staff at Ron’s Automotive – Thank You!

Brian helped me get my car a well needed Coolant flush. They offer a ride home no charge too if needed. Will be back in the future.

So heres a bit of a unique review as Rons didnt actually repair my vehicle. It was found to be a total-loss before repairs could take place. Instead I want to leave a review for how responsive, and understanding their staff were in how I was treated. From the get-go, they were so kind and compassionate following my accident when I arranged to have the car towed to their facility. They responded to every email with questions I sent within minutes of me sending them. They were always proactive in keeping me up-to-date on what the insurance company from the other party was up to in regards to my vehicle. In general I was just blown away with how attentive they were to my concerns. Even though my car ultimately wont be repaired because of the damage, I would definitely use them in the future if I had repair needs based off their professionalism and amazing responsiveness.

Andrew and Aaron are always very knowledgeable and fair with us. We never feel pressure to do something if it is not a real issue. Great people great service, competitive prices. Go check them out.

I had my motor replaced in my Scion Tc recently and at first my experience wasn’t the best.. I spoke with the Shop Manager named Aaron and was absolutely wowed by his level of customer service. I gotta be honest, I wasn’t the most pleasant customer at times but he never lost his cool and was nothing but professional! Kudos to you Aaron!I’d go back there again & highly recommend this shop to everyone else.

Fast, thorough work. Will definitely be back when I need anything else done.Thanks guys

This is the best and ONLY place i take my DIESEL 1 TON DUALLY for inspections, repairs, or routine service.After trying somenof these diesel specialists around and tired of excessive pricing,misdiagnosis, overlooked problems, and lack of experience and professionalism, i took my truck to Andrew at Rons Hazel Dell seeing how id been taking an old chevy truck and a kia sedan there with great results.Andrew knows diesels.I highly recommend Rons Hazel Dell for diesel service.

Called around to a few shops in town after I couldn’t figure out what I thought would be an expensive electrical fix on my truck, called Ron’s and spoke to Aaron who assured me they’d look into my issue and let me know what they came back with on the diagnostics. After a couple of days they let me know most of the tests came back okay but they weren’t going to give up until they could replicate the issue and find the culprit. They were very respectful and courteous when I stopped in while I was in the area and advised they found a faulty relay and asked if they could try to see if that resolved the issue. Sure enough it was a $35 part plus diagnostics fee. They didn’t try to upsell me into unnecessary repairs and were spot on with the timing they gave me. I called my wife and told her I found our new shop in town! Ron’s will be getting all of our business moving forward and I will gladly recommend them to all my friends and family who need auto repair or body work. Best auto shop I’ve dealt with in years!

From first contact, we knew we were dealing with professionals who care about the service they deliver. Its the first time weve used a high end repair shop, but this isnt what impressed us. Weve had good service from people working out of their homes. It was their patience with all of our concerns and thorough, easy-to-understand explanations of what was going on with our Dodge Caravan. Its a bonus that the parts are warranted like a new vehicle (five years) and parts and labor appear to be covered for two years, even if we are out of Rons service area is worth the cost. They clearly know what they are doing and are committed to excellence.

Very nice place. The crew is great. Work is decent! Financial options are available which make this 4 stars! Thanks guys!

Customer service was beyond EXCELENT!!! from the moment he accepted my accident repairs to the moment I got my car back (less than 2 weeks) very caring and compassionate about my needs with my car and how soon he could get it back to me. I called and they knew my number and always had good news from the moment the phone was answered!! I would recommend Ron’s a million times to a million people. Nothing makes an accident easier than knowing your car is in good hands! My car looked better than before when it was returned to me and for that I am very thankful!!!

They do a good job of keeping me posted on whats needed and usually have decent turnaround time, even on drop-in requests. My vehicles are getting old enough that they cant solve everything but thats a function of parts availability. Ive gone back to them several times so I must be satisfied.

Brought my 2017 WRX in for abnormal tire wear (possible suspension issue). It was recommended that I do a factory inspection (bumper to bumper) and they said they would pay special attention to the driver front where the abnormal wear was occurring. They had the car for about 24 hours and sent me an email with a link to the inspection. The inspection covered things like oil changes, air filters, etc. It was determined that I just needed an alignment and some filters replaced. I set up and appointment to have the alignment done and took the car over to OReillys to get the dirty filters replaced. On my way out the car almost didnt start. Went back in and had OReillys check the battery and alternator. Turns out the battery was dead and I needed to replace it. Going back to Rons inspection and they said the battery was Green (good, no need to replace). This leaves serious doubts as to the validity of the overall inspection. I canceled the appointment and chose to take the car to a dedicated alignment shop. While they were courteous and apologized there was no effort to make concessions and I was charged the full $109 inspection fee. Be cautious when dealing with these guys.::UPDATE:: 5/7/20 - I was contacted by the regional manager about this incident today. He apologized for the errors and offered me a full refund for the inspection.. Perhaps this was an isolated indecent and to be fair things are quite difficult with the COVID epidemic. I appreciate the effort they made to make things right.

Rons Automotive has excellent customer service! My rear windshield wiper arm had broken so they ordered and received the part (while also getting me a better deal than the dealership would have charged) in the same day. They called me once they received the part to have me come in, and made the repair to my windshield wiper and patched my a nail in my tire in 15 minutes. Now my windshield wiper is as good as new and my tire is patched!

Good diagnosis, but 565.00 for an alternator? I found on at the auto parts store for $220 + a $40 core return.

Ron’s Automotive in Hazel Dell. Wow!I brought them a serious electrical problem on my truck (broken wire I attempted to fix) and they went well above and beyond on the repair. Not only did they fix the problem I created but they found another wire issue in the door and repaired that too. It does not end there. Since I could not roll up my windows (initial wire problem) I had to duct tape some clear vinyl on both the driver and passenger windows until I could get the issue fixed. They removed that duct tape, vinyl material, the sticky residue from that duct tape, washed the outside of the truck and cleaned the inside windows. I highly recommend these folks for your car care needs. They professionally fixed my automotive needs and did my windows! Who does that anymore? These guys are great!

Having been to Rons Automotive in Cascade Park too, I looked to the Hazel Dell location to get more work done... and trust me, I wasnt let down! Rons has been more than helpful on diagnosing problem and then letting me know all they had learned. I never felt obligated to cough up money, which was important to me because I was able to pick and choose what problems I would and would not like to address. I drive an 02 BMW and they knew a lot about repairing my German import, which eased my thoughts since I was hesitant to bring it into a non-specialist shop. I was relieved to know that there are high quality mechanics in Vancouver that give their honest, unbiased opinion. I truly appreciated the genuine customer service at Rons, and felt as if I was just as in-control of the repair as they were. The welcoming Rons Automotive team simply topped off such a positive experience. If you have a problem with your vehicle definitely bring it to Rons first. Fair prices, great service, and even better results. Big thanks to the team at Rons Automotive... if the service is needed, Ill be back again!

We do not take our vehicle anywhere but Rons Automotive. We have always been treated courteously by the employees. Their prices for service are competitive and the service is guaranteed. We have never had to take a vehicle back because something was not done correctly or missed. We sincerely recommend Rons to everyone.

They helped me in a bind. Worked with me and my concerns. Explained everything patiently and didnt take of advantage of someone who has very little car knowledge. Friendly and affordable. I really appreciated my experience here and will be bringing my car back for more work.Thank you to everyone!

Rons is awesome. My husband and I always trust them and they never fail us.

Extremely thorough and upfront.

Love Rons Automotive! Always helpful and friendly. Recently, I thought I had a broken door lock on my Honda Fit. I took it to Dick Hannah Hondas Service Department and they told me it could not be fixed and needed replacement. They said the cost would be $400. They offered no other help.But, Jon at Rons Hazel Dell said, Bring your car by and well take a look. Ten minutes later, a quick spray of door lock lubricant, and my door lock is fixed! They charged me nothing. However, in time, the door lock will need to be replaced. Jon wrote up an estimate and Rons cost for a full replacement was much lower than the dealership.Bottom line, with all our families autos, we will continue to use Rons Auto for auto repair and auto body. Theyre always honest, friendly, and provide exceptional automotive customer service!

Rons Automotive provided great service that was fast and friendly. Their costs are fair and reasonable. Their work is exceptional. I highly recommend Rons Automotive for any type of vehicle.

Ron’s Automotive has repaired a few vehicles for me over the years and they are always timely and honest. Honesty in auto repair is most important and that appears to be one of their core values.

Very friendly staff. Gets us in very quickly and service is always wonderful.

These folks really dont have any idea what their doing. After getting a call telling us our ford explorer was finished being detailed it took them 30 minutes to bring the car around. What on earth was going on? I believe someone was driving it around town, or trying to do in 30 minutes what they had the entire day before to do. So lets list: 1: The front panel below the hood was as I had left it, bug splattered and dirty. 2: The front window was dirty! Its a front window, how hard was that??? 3: A sizeable and deep scuff mark (permanent) next to the gear shift where some kind of buffer was used. 4: A black scuff mark on the passenger side was incompletely buffed out (I finished it with my finger and a rag). 5: Very unpleasant scent packets were placed under the back seat floor mats. At this point I just gave up. This was meant to be something special for the wife, kind of spruce up her car. What a 400 dollar disaster. There were 2 window chips that were pointed out to me so why not fix those? I could have that done where I get my oil changed. I was hoping to get my F250 worked on there. I was hoping to find a place I could trust.

Last summer I experienced a hole in my radiator and experienced such kindness and efficiency in replacing the radiator and fixing two other items that needed addressing. By the time I got there, my car was not driveable. All personnel at the 1st street office were extremely professional and made sure my car was back to me ASAP. One of their employees drove me home. My husband was out of town and they responded to my situation over and above the call of duty.A few weeks later, I had a minor car accident which involved some denting and replacement of a tail light on my vehicle. Again, I called on Rons Automotive. This time I was sent to the Hazel Dell office. Again, the repair was fixed the very next day and my car looked as good as new. I received the same customer service and efficient results at a fair price on my car.I just referred some relatives who need collision repair on their vehicle and referred them to you.I would not hesitate to refer Rons Automotive to anyone in need of professional, efficient ,fair pricing, and caring service. Thank youRebecca Fleming

I highly recommend Rons. I own a trailer dealership and know from experience that most people wont take the time to post when they get good, honest service. They usually only post when they want to complain.We took our 2011 BMW to Rons to get the airbag light and horn fixed. When they fixed those items, the traction control light came on. They called and told us that it may be something that happened when they fixed the other items, but it had to go to a different shop to fix the problem. They got it fixed and didnt charge us. If they were dishonest, they would not have told us it could of been from the other work done and made us pay to get it fixed too. When we picked it up it had a scratch on it that wasnt there when we took it in. (They do a walk around and notate any damage) This damage could have been from an employee, a customer or done at the other shop they took it to. Regardless, they fixed it, and a spot on the bumper that was already on the car at no charge. They also detailed it and found a key fob inside that had been missing for a year!! Thank you Jon and Steve for EXCELLENT work and customer service. We will tell everyone about you......Update May 2019: Just went here again for some minor repairs. Everything turned out great and great service.

This is hands down the best auto shop in town

In incompitant mechanics! Do not use them!Do not use them!

Super happy with Aaron. Major respect. Had them do work on my Acura and soon my Pontiac from the moment I walked in until minutes ago when I picked up my car Aaron has been honest, open and fast.They just got customers for life.

My experience taking my car to Rons Automotive in Hazel Dell was top notch. They provided shuttle back and forth and had my car done the same day. Their quote was to the penny, they were friendly, professional and make the whole experience easy and pleasant. I would recommend them to anyone needing auto repair in a heartbeat. Thanks to Rons crew!

Only had some basic exhaust work done, but they were reasonably priced and provided great service.

My Jeep broke down at the worst time, so I was faced with trying to figure out what moves to make. Thankfully Ron’s has 24 hour towing and was able to get my vehicle there and assess the situation. They called me with all the information that came about. I was not an easy customer, I went back and forth with almost all decisions I had to make, and all the while Aaron treated me nicely and with respect. I will def be returning to Ron’s for future services needed! Thank you!!

Kelly was very helpful and professional. They got my car in quickly and took care of the repairs (clutch replacement) the next day. They also had a shuttle service pick me up when my car was ready!Really excellent service overall!

Great experience. First time experiencing an auto shop and was very happy with the outcome. Took care of me and my car looks and is running great. I will never go anywhere else and Steve is the man!!

Jon was very helpful in determining what was wrong with my vehicle. He also ensured a had a ride from work both in the morning and someone was able to pick me up afterwards, making my schedule possible for my car to be serviced. Very professional. I especially appreciated the photos of each of my cars features indicating its needed state of repair.

We took our 2006 Miata into Rons in November after an accident. The repairs took almost 3 weeks longer than they said. When we went to pick up the car it was filthy, the leather seats had black stuff all over them. They car has 60,000 miles on it and is always garaged with no kids. Kept super clean. They immediately cleaned it. Then we noticed the car was missing a door sill protector and the handle that releases the top. Rons said they would replace it, well they still havent. It has been almost 5 months total and nothing has been done. We have gone in 4 separate times

Honestly could not say enough good things about this place. First of, this location made space for my car when they already had a lot on their plate for the day when I accidentally scheduled my oil change appointment for the other location at Cascade Park(which apparently happens often to them?). Secondly, I loved the feedback I received about the health of my car and the recommendations via email for what I should be aware of with an additional follow up call to explain everything. Jon was very honest and never had I felt that he upselling more parts and services. He was sincere and actually spent the time to educate me when I had questions. I ended up asking for additional services afterwards and they completed everything within very reasonable time frame at a super reasonable cost. Additionally, they provide a shuttle if you live/work nearby to drop off/ pick you up when the car is ready. The only places Ive seen this at are the auto dealers! Exceptional service and reasonable prices, cannot ask for more! You just made a long term customer!

After experiences elsewhere left me unhappy with my car service, I looked into Rons Automotive at Hazel Dell. I could not have been happier with my service. The gentlemen were speedy, attentive, and able to meet my every need. My 2003 Volvo needed a simple oil change, and the employees at Rons Automotive ensured my car was a priority to them. I felt my automotive needs were exceeded, and I will be sure to bring my vehicle back every time in the future.

I have been coming to Rons auto for over 15 years, one thing i have noticed is that they do not look for other problems with the car other than the issue that you bought the car in for, if you are having brake work done they dont call back saying you need your spark plugs changed. on a couple occasions they sudjested i take the car to a dealer or to a specialist for that car due to a warranty or recall. i feel they are honest and that is the most important thing. when you know a honest and good mechanic, keep with them.

They take very good care of your car. Highly skilled mechanics.

My battery was not charging correctly while I was driving so I brought my truck in to Rons for them to take a look assuming something was wrong with my alternator. Of course, after bringing it in the battery started charging fine! Rons took 2 days trying to duplicate the issue but were unable to do so. Because they were unable to find the issue, there was no charge for the tests they ran and just advised me to bring it in if it starts happening again.They have integrity and didnt find an issue just to charge me for it, they have earned themselves a customer the next time I have an issue with my vehicles.

I highly recommend this place! I was recommended to Rons by a coworker, and they did not disappoint! This was my first time ever getting into a collision and needing a repair - They answered all of my questions, handled everything with the insurance company for me as well as got me in a rental car SUPER easy. My Jeep looked AMAZING when i drove off. They even detailed my car for me which i was not expecting. Maralene (not sure if i spelled her name right, so sorry lol) was the SWEETEST woman, and made everything go so smoothly every step of the way. If i ever need any repair work again, I know where i am going! Thank you Rons Automotive!

Drove into Rons with a headlight problem expecting to have to make an appointment. A technician was available and made the necessary adjustment on the spot. Amazing

Im always so weary of shops. Have been screwed over so many times. Finally found a shop that is honest, timely and does phenominal work. Steve and his crew are a great team. Give these guys your business! Five stars.

I would avoid this Shop like a plague. Ive never had a more horrible experience when working with an Automotive Shop. I should have known better than to keep proceeding with the process because every interaction identified poor customer service coupled with terrible communication along the way.Had I listened to my gut, I would have saved myself 4 hours of my time. This headache wasnt worth a simple tune up. Estimates kept rising, they were more than an hour late picking me up, the list goes on. Worst part is, this was intended to be a surprise for my wifes birthday and I even made arrangements 2 weeks prior...Suffice to say: literally the worst communication and customer experience Ive ever had... This is my 1st negative review Ive ever written on any company for any platform, yet Rons Staff did such an exceptional job of giving me the finger - I felt compelled to share!Save yourself the time- go elsewhere. On the bright side, at least I didnt have to pay them on top of it. Reviewing other Responses from the owner on other reviews leads me to think theyve lost touch with the ideal of true Customer Service!

Jon at the hazel dell location was amazing! Fit me in same day to take a look at a coolant light that was flashing on my dash and went above and beyond to find the problem. He even called the local VW dealership to let me know it was still a part under warranty so its best to take it there. He then took care of my 40,000 mile inspection at a way lower price than the dealership quoted me! That being said... I will be bringing my husbands car in next and have told all my coworkers to do the same! Quality trustworthy service. Did nothing without calling me first...except surprised me.with a much cleaner car! Thanks!!

Quick and thorough work. Friendly service!

Such a great experience. They were so helpful with talking to oil company that messed up my car. Gave me a ride to and from my house on the other side of town. Didn’t charge an arm and a leg 😊

The guys did a wonderful job fixing the bumper on my car. The communication was great and my car looks awesome!

Recently had some troubles with my Toyota Corolla 92, Im no mechanic so I had no clue what was wrong with it. Took it into Rons Automotive and they quickly figured out the problem to my car, they were very helpful and explained to me what was happening with my automobile. The prices are very reasonable and will be going back there again if I experience any more problems.

Freakin AWESOME!! I will always take my vehicles here from now on. They are super friendly, helpful and honest! I cant say enough good things, do yourself a favor and use Rons for any auto repair you need =)

Ive been coming here for years, always a good experience

Problem fixed! When I went to a dealership, a local Portland OR Chevy dealership, they said that it pulled the PO300 code as well as a few others for some sensors, which I had replaced. O2 sensor and something else. They even told me that its probably not going to fix the problem but that they needed to be changed anyways. So I pay them $260 and am on my way. 10 miles down the road as soon as I reach highway speeds, guess what, its immediately starts doing the same thing. Im starting to get perturbed now so I call them to schedule a time to bring it back in which wouldnt be for about 5 days so I decided to take my business elsewhere. I called Rons Automotive in Vancouver Washington, after looking up Yelp and Google reviews, and a very nice man answered the phone. He said that we will diagnose the problem, not just hook it to a computer, and charge me $120 give or take a few dollars. The next business day I bring it to them at 8 am. The tech rode with me and viola the problem happens again. He assured me he could take care of it. Around 11:45 that same morning they called me back and said it was fixed for no additional charge. That alone has earned my business. Come to find out, the timing was off 18 degrees the whole time. Im happy now! :) One more thing, to the guy on here that is so furious about a company not taking a check...get over it. A multitude of business policy is not to take a check, whether or not its a personal, business, or cashiers check. Its not 1980 anymore.

My GMV Terrain SLT 2011 was extensively damaged. Insurance wanted to total the car. I reached a cash settlement and entrusted repairs in excess of $13,500 to Rons Hazel Dell. The vehicle was redelivered yesterday in showroom condition. Many thanks to Mr. Justin Harris and his crew for a job truly well done.

I brought my 2006 Jeep Liberty to Rons automotive awhile back and I was so happy with the exceptional customer service I received and how each staff member greeted me with a smile, both when I brought my car in and when I picked it up. I had a couple different issues with my car including a broken air conditioning unit and a broken motor that prohibited me from rolling up my window. Both of these problems were fixed swiftly and I havent had a single problem with my car since. If I ever did have an issue with my car in the future I would bring it to Rons without a second guess!! Thank you for a first class experience.

This was a rare and wonderful experience! I usually take my little Civic to the dealer in Portland. Due to their very busy schedule (and mine) I wasnt able to get it in so called Rons Automotive in Hazel Dell. I explained my horrible schedule and they were able to get me right in first thing in the morning with just 2 days notice.Everyone that I spoke with was professional and friendly. I needed to be at work by 9am or close to it in Portland, and they put together a tag team that got me right out the door in time to keep my work happy. This will be my new go to place!Thanks Rons Automotive Team!

They went out of their way to get me in when no one else would even though they themselves were busy. They told me a time my car would be ready and it was. Thank you for your wonderful service.

I was very impressed with Rons Automotive in Hazel Dell. I was having trouble with my car, Jon Port explained what needed to be done & gave me an estimate. The work was done very timely and correctly. I felt they were very honest & professional. Thank you!

I was charged $346 to replace a battery in my 2005 Dodge Caravan. I indicated I thought it was a bad battery and they insisted on a full electrical diagnosis. It was the battery. These people work to get every last $ they can wring from a customer. This was my third visit and last. Beware.

Super friendly staff. Got my truck done right.

I have been enjoying taking my 96 Chevy Silverado to Rons for a number of years. Aaron, Brittany and Marelenne at the front desk, are all good natured and helpful whatever the problem is.Marelenne, in collision/body helped us when our Toyota Avalon was rear-ended.The mechanics are top notch.My Silverado had ongoing problems with its old air conditioner and after market parts for its turn signals. The problems were with the parts from manufacturers. Everyone worked hard to find the right parts and get me and my truck back on the road smiling.Thanks yall!!! See you again for the oil change soon!

Chose this place mainly because of the AAA rating. Im not someone who sees sexism in everything, but I definitely felt like they tried to take advantage of me being a young female who is admittedly naive about cars. They found a leak in my radiator and only had a $908 solution for me (change everything). Even after learning from others about radiators they still tried to mislead me on things that were broken and on further questions the parts were actually fully functional but they still were suggesting full replacement. When I took the car to someone else they showed me the small leak and repaired it. Granted it not a 100% solution and it will break down over time, but its also not a $908 solution.Would not go back.

Great local digs! Free shuttle service!

John was OUSTANDING ! Very sincere and honest. Answered all our questions and concerns and was very insightful. Definitely recommending John !

My daughters 2013 Prius was damaged by a curb bump the day before she needed to drive back to Pullman. I called McCords and they told me sorry were too busy to help. Rons got us in within 30 minutes, realigned it, and my daughter on the road in a few hours. Ive also serviced my GMC Truck, and Mazda 6 here as well. Their customer service, quality, and fair prices are the best in town. Thank you Rons Automotive!

Overall wonderful experience with a not so wonderful situation. My breaks were making some funny sounds, and I scheduled an appointment at the hazel dell location. They picked my mom up, couldnt figure out what was wrong, then picked me up later after work to find out what was wrong. Long story short, I found out it was just a minor issue and they didnt even charge me! This is true courtesy and professionalism. They definitely have my business when my breaks do eventually go!

Seemed Too spendy but they did give me a quote immediately and on the spot without much of an appointment. For that I am thankful.I am not fullyqualified to review them completely (because I did not go with them for my final repair as a result of the quote that seemed rather high at the time)but a few years ago an employee at Rons did help me fix an abrasion on my vehicle(for almost free) that others quoted a 2000 $ repair . This is a modified review and I am sure that Rons has good reviews/reputation for a reason.

Our car was serviced in record time. As always, the staff customer service exceeded our expectations! The guy who took me home and picked me up was polite, friendly, professional and on time!