I purchased 2 rental homes and retained EPM for property management over 16 years ago. Wow, 16 years, it is hard to believe it has been that long as they have made owning a rental almost as if I dont have one, just collect the checks and enjoy the cash flow. I appreciate the professionalism and hard work for all the years. I would definitely recommend EPM for your rental needs.

Dont even consider this place. If you follow up on maintenance requests, the representatives will NOT leave you alone. They take the freedom to show up at your doorstep anytime to harass you and nothing is resolved nothing repaired.

Professional and easy to work with. We have been working with Enterprise for almost 7 years to manage our property in Orange County. They have been awesome and we are satisfied with their services. Their employee Susan Miller has been actively engaged with the entire process of renting, maintenence, move-out and paperwork. Susan has also been prompt responding to tenants issues and kept us posted on the status of the needed repair work.

I know a tenant that lives on the Orange st property and this managenent co. is unresponsive. The unit needs extermination and has Plumbing issues. It takes over 2 weeks.

Our experience (as potential tenants) with this company was negative. We pinged them via one of the aggregate websites about a house for rent – by then it was sitting empty for 3 months. More than a week later (by then we almost forgot about them), they finally contacted us “,Yes, the property was available. If interested, schedule a self-tour.” So, we did. The neighborhood was fine. The house was so-so: nothing special, but livable. The price seemed OK. Called them back with our reservations … at which point we were strongly encouraged (and even $$ incentivized) to apply. So, like the newbies we were … we paid them 100 bucks (via PayPal) and filled out their confusing PAPER application, scanned, and faxed it to them. Done! They confirmed it … then nothing. A week later, they reappeared with the news: suddenly there turned up numerous other applicants and we were to “hang on.” So we did and did and did … never to hear from this wonderful company again. No phone call, no email, not even a goodbye. Cold. In retrospect, we were probably lucky (aside from being swindled out of some pocket change) – imaging dealing with folks like that as tenants?

Worst. Experience. Ever!! I received an invoice for air conditioner duct cleaning with another address on the same street. When I called to request why, I was told they just put the wrong address on the bill, and they charged me anyway. (My House does not have central air conditioning with ducts!) I was charged for removal of a tree, which I did not plant, and they never finished the job. They also had someone (I’m guessing not a professional) install a ceiling fan. The fan stopped working and fell out of the ceiling. Oh, joy—more charges!It’s possible that the company has changed since I changed property managers. My representative relocated from Hawaii to work there. Prior to that, she worked in something like animal rescue in HI. Animal rescue is a service that is much needed; however, I hardly feel it qualifies someone to manage rental properties. I hope she provided better service to the voiceless, innocent animals than she did for me.

Its very frustrating at times to read some peoples reviews. Its easier to say things bad about others when were fueled by anger or frustration.... all Im saying is how many people that comment so negatively actually post anything nice about any place they go to? Wheres all the happy reviews? My family and I have had a great experience with Enterprise Property Management. Everyone weve had an encounter with has been great.The application process is a bit intensive, but then again we can understand that we were not the only applicants and the owner had to make the decision. Im this is done in the best interest of the property owner and for the prospective tenant. The calls are always answered by a live person (thats always helpful) and reception is always welcoming when we need to go into the office for anything. Our property manager is very pleasant and professional. We understand that she gets busy sometimes, but shes great about returning our calls. Any repair requests that we have informed her about have been handled in a timely manner and usually followed up by another staff member making sure things were completed.Our home was prepared for us to move in. The owners had just put in new carpet, fresh paint, it was clean and showed that the property was being taken care of. To us this is very important because it was the first indication that this company takes care of things.My only suggestion would be to make rent easier to pay by offering online payment services.Bottom line, Enterprise Property Management is great!

For over one-week from today, Ive left a record of six messages calling about an interest on a couple of properties, and know one has ever return my calls.Their outgoing message claims that someone from their office will call back within 24 hours, and theyve yet to prove that to me.These are listing that Ive seen on Craigs List for rentals in Santa Ana, CA with only their number to reach if interested on these properties.

My family and I lived in a house managed by Enterprise Property Management for 8 years. We were treated very fairly by the management and the owner. Of course, over an 8 year period, you are going to have some issues with the house, but EPM and Paula Klingman were their for us 100% with timely attention to repairs. Paula was instrumental in us having a very positive experience and I heartily recommend EPM and Paula.

Enterprise Property Management has been handling our property in Anaheim, Ca. for over a decade and we have never been disappointed. If our tenant has a problem, we are notified immediately and the problems have been resolved in a timely and professional manner. I recommend Enterprise Property Management to everyone I know who has rental property. Senior Property Manager Paula Klingman keeps us posted about everything happening at the property and has become a trusted advisor. We highly recommend this terrific management company. Give them a call and see how they can help you maximize your investment!

Enterprise dropped the ball on renting out our house. They found a deadbeat tenant, who was always tardy in rent. We were advised to take her in, even though her credit score was in the range of 400+. We were first time landlords and we didnt know better. We hired Enterprise because we thought that they were an expert - what a big mistake that was.After 3 years, we had enough of the tenants tardiness and we told her to leave. When she left, she left the place in shambles - excessive pet damage and mold which came out to tens of thousands of dollar damages.The tenant then took us to court to get her security deposit back. She won $5700 because Enterprise didnt follow the proper procedure. They are not aware that in California, the government didnt allow landlords to collect more than 2 months of rent in terms of security deposit (they suggested that we took a pet deposit of $300 on top of the two months rent). They also failed to offer the tenant a preliminary walk through before the tenant moved out. The judge was disgusted that a property management company is not aware of such preliminary requirements.Whilst its not a law, Enterprise didnt do a yearly walk through either. The reason that was given to us by an employee was that she was overworked, so she didnt have the time. If they did a yearly walk through, they might have found that our originally pristine place was abused.Enterprise Property Management dont know the basic law in renting out a place and they cost us $5700 because of their ignorance. This is in addition to the cost of the property damages that we have to absorb. Our place will never be the same. There is dog urine in the baseboard and if your nose is sensitive enough, you can still smell the dog urine in the house as well. This was a pristine house that my husband lived in for 8 years, and we were going to move back when we retire. Its a property that we loved, and we entrusted Enterprise to manage it. It was a HUGE mistake!They refused to take responsibility for us losing the court case - they were the ones that dropped the ball (they didnt know the basic law of renting a property by overcharging the tenant in security deposit and they didnt offer a preliminary walked through before the tenant moved out, and give the tenant a chance to fix the property). They didnt even want to show up in court as a witness when our tenant sued us, even though they were the one that managed the property and knew the history of the tenant.Would you like to have the same experience as us? Is this a company you would use??? Hope my nightmare of an experience with them will help you in your decision to hire this so-called property management company!

Im going to keep it 100 as I always do. For starters, Im a mechanical engineer who has no problem paying the rent in full and on time.Paula was the person who managed the property I leased. Although I know Ive pissed her off on more than one occasion (consulting with my lawyers because of what she did), for the most part, she kept her professionalism. That helped them with the star rating.I was leaning towards only giving them 3 stars, but Paula did a good job with making sure things were good with the condo I leased.Things took a turn, when the owners of the condo hired a real estate company to sell the property. The listing agent, Matt something, is the one who began demanding showing the property what seemed like every other day. People in and out, in and out, and he tried to strong arm and bully me. I aint the one! Trust me.Upon selling the place, Paula gave my security deposit to the old owners, and my lease stated EPM was no longer responsible for it. Haaaa. As a result, I told Paula I was putting my rent in escrow to protect myself and my money. She didnt like that, but again, she kept professionalism.All in all, I dont blame Paula. Matt was the real problem the whole time. He made it bad for Paula, but she kept her composure as best as she could. I didnt have any peace my last 2 months at the property.One last thing, EPM do play internal games. If you try to call to speak with your property manager, they provide excuse after excuse, leave you on extended holds, and play childish petty games of that nature if the property manager doesnt want to talk with you. Thats bad business. Thats why they are/were borderline 3 stars.It gets worse.Last week, I went to pay my electric bill, I promise you I cant make this up, and I went to get my checkbook, and it was gone - I mean gone. No where to be found. I searched high and low - no where. I was even 1.5 hours late for work. On top of that, my Social Security Card and my Birth Certificate are both gone. No one, and I mean no one has access to the condo except... How did it disappear? Well, Enterprise Property Management has access to the condo; the old owners too. Ive had to get a police report, call the FTC, Social Security Fraud Department, credit bureaus, change banks and accounts around, etc. A true nightmare. The thing is, I cant prove who took it. I can suspect, but... I have a real good idea.The hassle Im going through right now just dropped them to N stars. Read their Yelp reviews.

Enterprise Property Management has managed our home in Cypress, California since 2001 and we have been extremely happy with their service and would recommend Enterprise Property Management to anyone looking for a quality property management company.

Never again. This company is horrible Im glad I waited to write a review the bull shit this place is putting many families through.

Enterprise property managment is a very dangerous company, Beware!!! I had them for 1 year as my managment company. When they took my house it was perfect and they did a very tight inspection and i had it beautiful. A year later and they let it be torn apart and then blamed me the landlord.!. I had Stella and Rene. Both were great. Then they both left and i got a lady as a replacement who told me i should give my tenants 30 day notice to move out because they are not good tenants and have too many people living there. I said no i cant just kick them outbut just give them a rent increase. After the increase Enterprise turned on me saying Its my fault for any destruction done. They let place be destroyed tell you to get rid of tenants then blame you.. Your stuck with a ruined place an angry tenant and a nasty rude managment team to deal with. I then told the managment company to cancel the contract. They are such egomaniacs they want to beat me to the punch even though i told them to cancel first.They then added insult to injury by calling my tenant and telling them they are the ones who cancelled the contract. Then go on to say my place is a wreck they then sent me a notice saying my house is uninhabital!Its like dealing with a group of defensive narcissists who bites the hand that feeds them.. Expect low blows puffed up egos and lack of empathy or remorse about handling things wrong..A very cruel and strange company.

I had to move out of state so rented my house with EPM as my property management. The first year of renting: The renters destroyed the house, we are talking about 3 holes in walls, additional walls built, venting system, hydro equipment, carpets removed etc... If it werent for a domestic disturbance we would not have known. We were not very pleased that EPM did not check on the property at all during their stay.Year two&three of renting: Another group of tenants caused damages in excess of $xxK. The property manager who should be representing us always seem to side with the tenants, citing normal wear and tear.. EPM ended up quitting on us, probably because we were getting ready to take legal action against the tenants. At the end, we settled with the tenants for 4 times more than what EPM managers were estimating for damages. It would help when the company knows who they are representing..The Property Managers (PM) would also need to be reminded of the 6 month walk through. Also, forgot to do a final inspection at end of year two on the house.Made unauthorized fix to the house while leaving a hole in the ceiling after one of their emergency fix. There is also a high turn over rate with the PM.I would never hire Enterprise ever again. If you know better, you would not either.

For a Orange County Property Specialist they had no properties available when I called.

The best in town!