I wish theres negative rating I could give. He and his staff never kept the promise and no response was received. His staff were very unprofessional and made various mistakes. The latest mistakes I just realized was they put the wrong mileage readings in the system for my two cars and caused trouble with mileage certification.If you really need Farmers insurance, go find another agent.

This mans arrogancy knows no bounds. Hes a liar when it comes to the promises he makes. He plays with peoples lives and thinks its all fun and games. Hes trying to sell his own house as he is also a broker, BRE #01349622, and when presented a competitive offer and after stating he would counter, on two different occasions, he at the last minute, just before the expiration of the offer, declines it and doesnt offer a counter. He has now waited over 42 days for an offer while homes around him sell in less than a week. He has over priced his home and refuses to see that. Hes messed with our lives as weve missed out on other whiles while we waited for his counter that never came. He should have his licenses reviewed for violations as I can bet he doesnt do honest business.

I walked into the office, and there was a man on the phone. He didnt even acknowledge my presence and I was the only other person there. So I sat down and waited, finally I got up to look at the brochures and I noticed be was off the phone. Still, he never said hello or how he can help me. I felt it was a waste of my time, he had no customer service skills and I felt like I wasnt worth his time. I guess Im better off trying another location or calling Farmers toll free number.

This person has yet to pick up the phone or return a call. Absolutely the worst service imaginable. Changing my agent ASAP.