Thelma as well as her helpers especially, the movers and Joel were great to work with as well as the demo crew. Anyone that can work as hard as they did in 100 degree environment as effectively as they did definitely gets my vote, and I have never seen a demo crew take flooring and baseboards out of a house so efficiently. Clean up was great as well. Thanks to you all. You saved me.♡

Great business- needed water damage cleanup at a rental we owned. Office staff (Cindy, Anthony, John) were great with helping us work through several unexpected issues we had with the property. Ian and his coworker (Derek?) were outstanding, professional, and patient with doing the cleanup. Highly recommend this business!

Hired ServproNE to for move out, /move in and storage. They were professional, upfront and honest about the costs and above all responsive to my questions /concerns throughout. Excellent customer service. Joel is easy to work with and did a great job for me. Highly recommend their services.

Very pleased with their service. Ian was our tech and he did an excellent job.Always on time, listened to any concerns that I had, answered my questions, communicated effectively and respectfully. From asbestos testing, water mitigation, and mold removal, Our job only took a few days. They came in and got right to work. We would definitely recommend them to anyone else and use them in the future if needed.-Liz

This was by far the best experience I’ve had in a long time in terms of craftsmanship, professionalism, and overall work ethics. Gary Brown, Andrew Johnsen, and Xavier Urias should be commended for a job well done. Despite the severe damage caused by a leak in my master bedroom, these guys did what appeared to be the impossible and recovered the damaged area with purpose, precision, and passion. The team treated my home like it was theirs. They were meticulous in ensuring nothing was damaged in the recovery process, managing all debris, and completely covering all floors and carpet to ensure maximum preservation. I would personally recommend Gary Brown, Andrew Johnsen, and Xavier Urias for future remediation projects.

The guys came in and handle all in a professional matter. Answered all my questions and were very polite. I cant remember all thr names but there was one I dealt with more. His name was Anthony. Awesome service!!! Hope I dont have to use again. Not fun having to deal with water all over your floor. However for any reason I will use them again and will also recommend

Some work has not started yet, but I give my trust to Stephen Pierce, he is honest, reliable. Our house will get repaired and I will post another review on the finished project. My house was damaged by a neighbors house fire. Unfortunately they lost their home, but ours had smoke and half of my home got fire damage. Stephen has been informing every step of the way and we are happy with his service. I recommend serv pro of NE.

Extremely professional. Kept me informed of what they were doing and going to do and the reasons for it. They worked within my time schedule for follow-up daily visit. Very respectful of my concerns, time and property. Outstanding communication skills of entire team. I highly recommend this company!

SERVPRO packed all our downstairs furniture, paintings, glassware, figurines in preparation for a ceiling replacement. We are retired Air Force and have been packed up and moved at least 20 times in 33 years. SERVPRO is the BEST crew we have ever seen, hands down!

Joel was very helpful, he took care of everything for us. We moved about 5 hours away, dealing with Serv Pro, was like being there in person.

Not easy dealing with a house fire! They helped me and my family in a sensitive time with professional care and concern. Very grateful for this team we thank you

USAA contacted ServPro NE to clean up after a busted water pipe in my attic. They got there within a few hours and immediately began the water mitigation and packing of my personal belongings. Lisa and her crew were super courteous and careful handling delicate articles. I would recommend them highly.

I have only the finest things to say about Servpro. From the initial water leak assessment up until the most recent pack out experience I have been impressed with Servpro’s care, candor and professionalism. After they performed their initial assessment of the water damage they brought the necessary equipment to mitigate further damage. They made daily visits to monitor and re-assess the situation for several days until they deemed it suitable to remove the equipment. They arrived on time every time. They kept me informed of what they were doing. They clearly know how to treat their customers! They know their business—— and it shows. I am blessed that my insurance company provided Servpro as a water mitigation resource!

Once notified of the damage to our home from an attic water pipe leak, Servpro was called in to clean up the mess. Servpro technicians Charles and Jose were awesome in everything they did. They removed appliances to be stored, took down a large storage cabinet, and before leaving they cleaned up after the work was done. The y quickly removed all water-soaked drywall, insulation and baseboards quickly, professionally and friendly. They brought in three blowers and a dehumidifier which took days to dry all the water-soaked wall studs, bottom and top plates. They All my questions were answered to my satisfaction. We couldnt have expected better or more professional treatment than Servpro gave us. Everyone from their front office to their technicians were excellent. Strongly recommend their services to anyone having a disaster, large or even small like ours.

Very professional, keeps you updated with information and fair pricing. Thank you!

The only issue is they damaged the door casing to the adjacent door which was not affected.

Very friendly employees, always kept me in the loop of what was going on.

Great service, great team and they were very professional

I am very pleased with the customer service and work. I high recommend.

SERVPRO North East has a friendly and supportive office staff along with work crews. They are VERY professional and take pride in what they do and in what they offer. I will definitely refer to my friends and family!

I recently had a leak in my wall. After I contacted our insurance company and a plumbing company, I received a call from Serve Pro. They were out in a flash with fans and a dehumidifier. The technicians came out daily for days to check the moisture levels until the area was dry. The technicians were timely, professional, and courteous. Most of all they got the job done! I would highly recommend them!!

Not too long ago, my teenage son overflowed the upstairs bathroom above the kitchen. I was very distressed that contaminated (poopy) water was everywhere but Servpro of Northeast San Antonio came to my rescue. I had to leave town to start a new business in Corpus and when I returned, I was amazed to find that everything was remediated and returned to normal, like it never even happened....just like the TV commercials.

This is a great business! they are not going to try and sell you more than you need and they will shoot you straight. Im always a little weary of a business that deals in something I know nothing about because I feel like it would be so easy to be taken advantage of. Alan was super friendly and shot me straight. Im came out of their visit feeling way better than going in. If you need any of their services I highly recommend Servpro. This is the only business I have ever taken the time to review, so that says something.

They helped me put my floor after water leak. I highly recommend.

Fast & stress free help!

Great customer service and attention to detail!