OMG helped me so much and we so kind and polite. I am an apple user who accidentally deleted pictures in the photo app. I deleted years of pictures and didnt realize until after the recovery window was past. They had the knowledge and expertise to get the job done. Once the pics were found, it took some time to reload them all, so they offered to follow up with me the next day to make sure all was well!! Thank you so much!! They will be the first company I contact anytime I need ANY tech help with my computers.