Our business wanted to lower cost and have a more efficient phone system, BigBendMIT help us mount these IP Phones and have them configured. Its been a whole lot better since the phones have been installed and the process was very straight forward.

I bought this Tempo a while ago and the camera sensor just stopped working, I got a hold of BigBendMIT and they fixed it in one day. Now Im happy to get back to my workout routines.

Hired them to remove tv from the wall. They had no clue what they were doing. They destroyed my tv wall mount advised they would replace it and they didn’t. We moved into our new home and tv was broken from their packaging. I reached out to them and they blocked me on their FB page. My recommendation don’t even give them a chance to step foot in your home. Stay safe peeps.

BigBendMIT technician went to our dentist office and did an excellent job mounting our TV for our clients and the PC for our dental assistants. The job took 2 hours and the finished setup was beautiful. Thanks BigBendMIT!

I will call those pros. the good guys, especially the smart one with accent. this Italian is incredible, intelligent and superior in what he does. the good guys built my whole smart multi-million dollar house including entertainment system. everything activated via voice command. all what i do is requesting Alexa to do something, such as, play this song or movie, show me the cameras at the gate, open the garage, turn off the light or almost anything i want. I never been happy with the internet signal as i am now, never drooped and super fast. 8 K video quality with 250 inch TV, what a picture. the sound systems and the bass is the clearest and the best i ever heard. just about everything they did was what 2020 technology should look like everywhere. I do recommend the good guys for every technology related work, they got it covered perfectly.

I called them back in February because I needed to get eight ethernet wires dropped in my home. They came and did a quick consultation, their office called me to schedule an appointment and all of the work was done in a couple of days. The technicians were friendly and even took into consideration the fact that my wife and daughter were sleeping when they arrived in the morning to start their work. I highly recommend this company.

I got a surround sounds system installed a few weeks ago along with having my 75 TV mounted. The set up was amazing! It took all day but it was more than worth the end result!

These guys took care of me. Reliable and trustworthy. I’ll be recommending you to friends and family!

Made it quick and easy ! Had my television mounted in the living room . Great experience!

These guys are professional, super friendly and really accommodating. 10/10 RECOMMEND!!

My husband and I both work from home but were having some problems with our internet strength every so often. It started disconnecting at the worst times so I finally got around to looking for a solution and found this company. They came and did a consultation and let me know their plan. For some reason, our wifi couldn’t reach our kitchen and constantly frustrated me so they let me know how they could fix it. We arranged for them to come do the work mid-March and have been 100% satisfied since. I can finally get wifi in my kitchen and backyard and I have no more lost connections in the middle of work. I would gladly recommend this company to anyone having similar issues.

Great customer service! Tech was very friendly and on time for service

These guys are awesome! I had a sound system installed in my house and the quality is fantastic. They are knowledgeable and took the time to explain to me how everything works. Would recommend!

I had three TVs that I needed mounted and I was able to get it done the next day. The technicians were knowledgeable, polite, and took the time to make sure everything was how I wanted it. I have already recommended them to my friends.

To get hacked is like when you get robbed, not the same experience when entering the house or in my case the internet. Well after I was hacked I tried purchasing antivirus but I still didnt feel safe and my PC would turn on and off randomly. I got BigBendMIT to my house at Alamo Ranch and they promised to put some devices to keep me safe. Im so happy now to be able to get wifi all inside of my condo with this wifi 6 router and the firewall. It was an all day thing and the guys didnt even leave. They stayed till the job was done. Thank you guys.

When I initially called them to come out and mount a TV, they werent able to mount it properly and also scratched a piece of my furniture. This was in July of 2020. They made me pay for mounting the TV anyways. At that time, they explained to me how they have this bullet proof Wi-Fi network that will increase my speed 3-4X and offer phenomenal coverage, lifetime warranty, with Cisco proprietary devices. They quoted me $6700, I decided to not do the work at that time. Directly From the proposal: Performance Wi-Fi 6 Mesh System-Cisco 5.7 Gbps, 9,000 sq ft, 600 devices simultaneously - $699/unit, $120 install/unit. They said I would need 8 units and 8 mounts, and $120/unit install fee. I called them back and about 8 months later and told them I was interested in the Wi-Fi. They told me they would come out the next day and do the work and collected a 2K down payment. Merhai showed up and came to the conclusion that I need 12 total units, and stated they would run the electrical lines for me to get Wi-Fi all the way to my front gate. I was originally expecting that 8 would cover this, from the original proposal. When I asked Merhai to cut it down from 12 to 10 units, he rudely asked “is it about the money sir?” When I told him this was rude and not his business, he stated that “he is a nerd and most people in his industry have bad social skills and are autistic” and that he was sorry he didn’t have great social skills. Anyways, they plug in 10 units and tell me they are going to come back Friday to finish all electrical work. and there would be no charge to me outside of materials for the electrical work. They would also mount all units and made me sign an invoice and charge my credit card another 7K. This price was to include the electrical work. When they leave, I see that they installed retail Linksys devices (Linksys MX5300 to be exact) in my home. These devices retail $325/unit at best buy. I immediately called and stated these are not the devices we agreed to. They told me that they upgrade the devices firmware and software and this justifies them charging $700/unit and $120/unit install. After this conversation I called Belkin. They told me that nothing can justify such a charge on a Linksys device and that they offer firmware updates for life on these devices and nothing that this company does can drastically increase the performance of these devices. At 8am the next morning I called to speak to Merhai and tried to resolve this in a very professional manner. I tell him I was misled and to come and pick up the devices and I would pay him $500 for the time his guys spent, even though this company deceived me. I didn’t want to get into disputing charges, etc. He tried everything he could from special gifts he was going to give me to discounts for me to keep the items and said they don’t take returns but he would talk to the “board members of the company” and they might make an exception for me. He kept talking about how they are a huge company and they have a board of directors and they have been around forever. He stated they are the only company in all of Texas doing residential AI (Artificial Intelligence). He also mentioned that he may be fired if I want to return the product. I confirmed I still wanted a redund. I don’t hear anything back so I text Merhai and ask for an update 1 day later. He states this in a text: “I was let go, you will receive a call from them tomorrow morning.” To which I responded “good luck to you” Today, I receive a call from their office and a woman on the phone tells me they cannot do electrical work and that they can come finish the work and offered me a $1000 discount. I politely declined. I also confirmed Merhai was NOT fired. I explain to her to look at the original quote and they quoted me on different devices than what they installed. She acknowledged that and changed subjects saying “They only buy their devices from Cisco” and that they do not accept returns. She stated “those are now your products”. I have filed a dispute with Amex.

Spent $400 on work that took 2 trips. Super easy job, felt ripped off. They hung speakers and his a wire plus stripped my screws for the TV stand.

Amazing company with great employees, Especially a man named SHUBBY within the company, he helped me out alot and will forever appreciate him and the company

VERY UNPROFESSIONAL!!!!!DO NOT USE THIS COMPANYIF THEY MAKE A MISTAKE THEY WILL ARGUE WITH THE CUSTOMER ON PUBLIC PLATFORMS

Great Service,