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The Busted Knuckle
7120 Bandera Rd, San Antonio, TX 78238, United States
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Ir
Review №1

I gotta give it to Tim & Gabe their customer service beats all customer service industries combined. They are some of the most professional people I’ve ever come across. Thank you both Tim, Gabe and staff for taking care of my car today! I greatly appreciate all of you.

Tr
Review №2

This is the best shop in SA. Staff is always super generous and transparent. They appreciate guest re visits and offer advice on upcoming things to look out for. They dont do tires/brakes but they are fast, furious, and always go above and beyond for car repairs. Customer for life

Ry
Review №3

I was recommended by a friend. I coordinated with Tim and it all worked out well. They didnt try to push me into expensive repairs that I didnt need and actually advised me on some things they say that I could do myself. I will probably be back for any repairs outside my abilities.

Jo
Review №4

Friendly knowledgeable staff but premium prices on ANYTHING they do. If you have the cash and want it done by experts then go for it but if not best go someplace else.

Ma
Review №5

Great repair shop. Very professional and reasonable prices. Gabe is a very friendly honest man.

Jo
Review №6

Without a doubt the absolute best mechanics in San Antonio. Honest, knowledgeable, friendly, highly skilled and did I mention honest, I really cant say enough good things about this shop and the people who run it.I personally have been a customer for around 10 years and they have never done me wrong or started work without approval or any of the dirty tricks bad shops pull. They fix it right and make it right if there is any problems. Thank you guys for being you

Wi
Review №7

Gabe and his mechanics are always very helpful and knowledgeable. I recommend them to all my friends and family

Br
Review №8

Ive been taking our vehicles here for a few years now, and never have regretted it. They are a very friendly and extremely professional business. If youre looking for a reliable and honest shop for your vehicles needs, I highly recommend The Busted Knuckle!Tim, Gabe, and their team do great work and I honestly dont think I could trust another repair shop like I do theirs. Top notch service!!!

Ri
Review №9

Gabe is awesome. Take your vehicle to them, and get superior service.

Ma
Review №10

Great place to go get your car repaired. Excellent customer service!!! Gabe is amazing!!!

Ma
Review №11

Amazing attention to detail. Gabe and Tim are Beyond expectations

Le
Review №12

I have been going to Busted Knuckle for years and do business with them exclusively, as they are the rarity known as a bunch of honest Joes. They have always given me only the services necessary at fair prices and do meticulous work. If youre sick and tired of getting screwed over by stealerships, then come here to experience some old school customer service.

Vi
Review №13

The shop was very nice. My window came off the track and they fixed it in a timely manner at a very reasonable price. Thank You for doing it before the Arctic Plunge arrived!!

Mi
Review №14

Gabe & his team is the best in San Antonio. Most honest people I know. They’ve done work on all of my company vehicles plus personal vehicles . Never had a hidden charge or a “you need this or that “ scenario. Highly recommended. I give these guys 10 stars. Quit wasting time and money with other mechanics and save yourself sometime and comeHer. The best part is they’re usually quick and thorough!

Re
Review №15

Honest, dependable at a fair price.

Cr
Review №16

Always super customer service!!! ALWAYS excellent pricing ALWAYS HONEST!!!!!!! I will not deal with any other shop. Id rather tow it across town to Gabe & Tim , than deal with anyone else. Seriously awesome People.!!!

Do
Review №17

It was awesome they had my car ready in a timely manner great work I would recommend them to anybody

Ab
Review №18

Great service and great stay. Called to get my husbands truck running good for a trip. Person on the phone said bring it in to check it out. Husband had a list of concerns as its an older truck. The guys looked at it and said truck was great charged us for labor and a few minor fixes. This makes me feel good to know that they are honest hard workers.

Al
Review №19

Great service.

Z
Review №20

FANTASTIC EXPERIENCE. I have been to the Busted Knuckle many times for repairs ect. The owner Tim was great . Gabe was extremely professional with all the specifics . Even the mechanics that worked on my car came and made sure everything was going well with car after the great job they did . I can’t say enough good things about his shop. If you are tired of Other shops taking advantage of you , this is THE place to go . Thank you guys for treating me with respect and kindness. I see why y’all are so busy all the time . Proof is in the great and professional work ethic.

Sh
Review №21

They do a great job

Yv
Review №22

Their Fixing My Baby, My Truck

Ja
Review №23

To get my car fixed they charged alot of money for labor

Jo
Review №24

Very respectful knowledgeable mechanics

Sh
Review №25

Great auto repair shop! Gabe and Tim were fantastic to work with, and even when there was a hiccup with one of the repairs, Busted Knuckle did what was in my best interest and not theirs. They took care of the hiccup and my 20 year old Jeep has been running great since! Highly recommend!

Ca
Review №26

Absolutely phenomenal service and honest pricing, finding a good mechanic is always stressful, especially when moving to an area where you dont know anybody. I was recommended to them by someone at Discount Tire nearby. While waiting for my car to be fixed as it was just a quick job, I witnessed a multitude of their clients come in and it was like they were all family, everyone was happy with the prices, work being done and the staff at the counter. Overall very satisfied and was left with a great impression. If I need work done that is outside my vehicles warrenty(my warrenty unfortunatelyis specific to dealerships of my vehicles manufacturer), I will definitely be coming back.

Sa
Review №27

They are always for us. We take all our cars there because they are very honest and trusthwortyAnd the price is rigth! Way to go!

Co
Review №28

Gabe and Tim are knowledgeable and honest. Service is always fast and done right the first time. I highly recommend.

C
Review №29

Gabe and his team has always, always provided fair and honest service to us and our vehicles.

La
Review №30

These guys are amazing!!!!! I had been using Kens Goodyear on Austin Hwy because it is close to my house but they are pretty shady guys (NEVER use them if you like your money)... so I googled mechanics and came across The Busted Knuckle. After reading all of their reviews I decided to take my car to them. They fixed the brakes, replaced the shocks and recommended that I replace my catalytic converter at some point in the future. All at a reasonable price. So - yesterday I walked out of the grocery store and saw a puddle of anti-freeze under my drivers side front tire - fearing the worst I took it across the street to the Goodyear - they told me my radiator was cracked and it would cost me around 400-500 dollars. I didnt believe them so I said I would think about it - I called Gabe - he said if it actually was the radiator that they could do it for around 300. Today I took my car to Gabe and guess what??? The radiator was fine - it was a hose with a leak. They replaced the hose and had me back on the road in no time - and saved me a lot of money in the process. Trust me - you can trust these guys!! Best mechanics in San Antonio as far as Im concerned!!!

AN
Review №31

I came here when discount tire referred me to get an alignment done. This was the first time being here. For the longest time, Ive been looking for a great auto shop to take my SUV to, (being a 10 year old vehicle with over 150,000 miles on it) and gives reasonable estimates. These guys not only thoroughly checked everything, they actually explain and showed the damaged part that was replaced. For a person that has slim to none knowledge about cars, they took their time with me. I am very impressed with them and love them now. I finally found my auto shop!! My SUV drives now like when I first bought it!!!! I havent felt this way in such a long time!! (10 years!!!!!!) Told my family how happy I am and now my dad will be taking his SUV to them!! You wont regret taking your vehicle to them!!

Am
Review №32

Good customer service. Fast work. Honest shop.

Am
Review №33

Ill never go anywhere else. The guys at Busted Knuckle are simply the best. They keep me and my family on the road, and Im so grateful.

De
Review №34

Great guys! Gabe will take care of your car. Highly recommend

Te
Review №35

Been here for a window replacement and when they first opened. Honest and extremely helpful. Highly recommend for auto maintenance.

ju
Review №36

If you or anyone you know, this is the place to have ur vehicles worked on. Gabe, Tim and the rest of the gang are outstanding. Pure professionals ! They do excellent work and they are honest hard working mechanics. HIGHLY RECOMMENDED!! 10 star in my book!!

ri
Review №37

Great work honest and dependable. Thanks Guys. Merry Christmas.

Sh
Review №38

These guys are awesome!! Gabe and Tim dazzled me once again from start to finish. My truck drives like brand new after getting the transmission serviced. I’m seriously blown away. My family and friends only use The Busted Knuckle!

Sa
Review №39

Great customer service. Oil change only took about 30 mins. Very satisfied. Thanks guys!

Sh
Review №40

I had problems with my brake pads, rotors and headlight. I dropped off my Caliber with the parts and they had it fixed within the day for a very reasonable price. They also did the oil change and were super informative and helpful! Ive been looking for honest mechanics and will definitely use them again!

So
Review №41

Theyve been our GO-TO mechanics for almost ten years. It can be a challenge, sometimes, to find a trustworthy mechanic. We got lucky when we found them. I recommend them above all others.

Ch
Review №42

These guys have been awesome for vehicle repairs and will be honest with you on any questions you may have.I get prompt, courteous service whenever I call or walk in.

Br
Review №43

Tim and the guys do solid work. I will only go to them for oil changes because they do a good job and had a much better price than Jiffy Lube and company. In general I will only get my car repaired with them. I live far away but it is worth the drive

Au
Review №44

Worked with this place for my Pathfinder after a friend recommended it to me. Gabe works up front and was professional and fast. Unfortunately I had some significant expenses on my car, but after checking with two friends who are mechanics, it was a really fair price he gave me. Called me to let me know when it was available.I pick up the car the next week and Gabe has had it washed, tightened the steering wheel, and fixed a few other small iotas free of charge. He showed me the bill, and even lowered it a bit on the basis of wanting to take care of us.I had another incident a few days later and Gabe helped me out again.Highly recommend this place, it’s local, friendly, and trustworthy.

T-
Review №45

I read the reviews and decided to check this place out. First off dont let the appearance of the place fool you these guys are good mechanics. I needed a new wheel bearing and hub assembly for my suv and the dealership was trying rob the hell out of me so I came here and Gabe got the part I wanted and finished the job in no time. I recommend this place if your in need of a mechanic.

Na
Review №46

I have taken my vehicle several times to the Busted Knuckle, they have always been prompt to service and help any way they can. They are honest people as I have known these guys for years. My father was a mechanic for years and I advised him if he ever needed anything to make sure to call these guys, they are fair in price and again, honest. Which we all know in this industry is a hard commodity to find. I have and will continue to refer their services to anyone needing service on their vehicle(s).

MY
Review №47

Found this place while looking around the internet for a good auto repair shop. I liked what the reviewers were saying about this place. I was mainly looking for honest and good. This was both, I went in to have my bearings replaced, was told the bearings were fine and it was another problem. They could have easily told me the bearings were bad and also the other problem. I would have been none the wiser. I rarely good to auto repair shops as all my experiences have been bad. I am needing to have my car serviced again and will definitely be going back here again. I recommend this shop to anyone asking about a good and honest repair shop. Thanks for the great service. Jesse.

Ti
Review №48

This is a very great place to bring you car😁

Mi
Review №49

Honest people are few and far between, especially when dealing when a company. The employees at The Busted Knuckle, however, are one of the few honest ones. My truck began giving me issues a couple weeks back, so I googled some mechanics close by, and decided on The Busted Knuckled, due to all the great reviews. I explained to Gabe the issues that I was having, and anticipated paying quite a bit of money. The next day Gabe calls me up, saying I just needed some grease! Although, it might not seem like a big deal to some, but he could have easily said it was the suspension, axle, or any other costly repair, just to make some money. My grand total was $30, which included him finding the source of the noise my truck was making, and tightening down those bolts, which he didnt charge me for. Overall, The Busted Knuckle is a gem, and I highly recommend it to all!

Ju
Review №50

The guys were more than willing to talk me through everything and make sure that I was happy. Even after I misdiagnosed my own issue, they called me up to let me know it was another part that needed to be replaced and it would be saving me money. These guys are the best mechanics in San Antonio and I would not take my vehicles anywhere else.

Ky
Review №51

As an out of towner reviews are essential when something goes wrong. I Googled (the name definitely caught my attention...All good mechanics & their families know how that happens) and read the reviews. I called and talked to Gabe and he told me to bring in my truck that day. I did they checked it out for FREE and told me that while the noise could be annoying it wasnt affecting the performance. Tim talked to me straight forward about what could be done, how much it would cost, and how long my truck would work without the work being done.After a week the noises were more than I could bare & called Gabe again. He got my truck right in the shop and the parts were there within the hour. He estimated the labor would take approximately 5 hours and he was right on the money.The price was more than reasonable. Weve had experiences with shops all over the country and by far is The Busted Knuckle the best priced, best timely manor, and just all around good guys.I intend to only use this place while Im in town.

El
Review №52

I love that they dont try to take advantage of me simply because Im a female. Theyre also quick and thorough! VERY dependable and they dont cost an arm and a leg.

Je
Review №53

Great group of guys who do A+ work that you can trust.

Ma
Review №54

Great service.. Second time I bring my wifes car... I took them just an hour to change the oil and the alternator.. Before that it was for change of breaks.. Super affordable ... Awesome service..

Vi
Review №55

Our family (incl my dad & brother) have taken all our cars to them since 2010. Gabe and Tim are super nice. They never tell you to replace something if its absolutely not necessary. And their prices are always fair, he gives you a break when he can. I am telling you all this just after completing two major services on both our cars and having spent close to 1.5-2k (including timing belt, water pump, drive belt, struts, all fluid changes between two cars)We trust them completely. Will continue to fix our cars with them as long as we can. Thanks for service.

Gr
Review №56

These guys are very reliable and trustworthy!!! I received a recommendation from a mechanic in San Marcos, he raves about this shop and I now know why.... initially i went to Mercedes Benz for a Check engine light and after a $5400 Invoice I thought Mercedes is crazy. I took the paperwork and my Mercedes to Busted Knuckle and couldn’t be more satisfied, period!!! They determined it didn’t need all the unnecessary recommendations, bottom line..... they saves me over $1300 dollars on what’s was Over $ 2000.00 cost at MB....they delivered exactly as they promised.Save yourself all the headaches and just get to these guys first.Thanks to the group at Busted KnuckleGregory Boaz

Mi
Review №57

Aamco tried to charge me twice what these guys did. I had to hit the road for a 10 hour drive and these guys fixed my Ac in 4 hours for me. Quick and honest, would go again.

OR
Review №58

Reasonable prices on mechanical work on our vehicles.

Ma
Review №59

Gabriel was very friendly and informative! Will be coming back

Ro
Review №60

Place you can leave your car with no worries. Thumbs ups.

Ar
Review №61

Cool guys, good prices even better work.

Sa
Review №62

These guys are the very best in San Antonio, mostly because theyre honest & know how to save me money on good after market parts . Well worth the drive across town, been going there years for domestic & foreign repair . No wonder they got 4.9 stars

Ka
Review №63

Pricey but they do a fine job. Its a shame theres no AAA discount or for repeat customers.

Li
Review №64

Highly highly recommend!! Amazing service and great prices, will definitely be back for all my vehicle repairs and service!

Aa
Review №65

Theyre honest and dont try to push extra non necessary work on you. Its not easy to find mechanics that you trust and they will have my business from here on out.

Ma
Review №66

Very honest and great prices

Aa
Review №67

Would use these guys for any repairs I needed great group of people and resonable rates

Ro
Review №68

Had work done on my car. The workers were truly amazing.

Mr
Review №69

All I can say is I just moved here from Chicago , these people knew there parts and the price was GreatThey made me feel goodIm a pretty picky AssAnd these guy are some stand up dudes !!!!10 stars

Ca
Review №70

Very friendly staff !

Gr
Review №71

Always great experience and very knowledgeable mechanics

As
Review №72

Excellent service

Jo
Review №73

There always honest and up front and do excellent work

Ol
Review №74

My first experience was over a year ago when my car stop a light ahead. Auto zone preferred them to me (i was just worried about getting my car fix so i trusted their recommendation). I call them the send a tow truck i paid 60 yes 60 for the man to take me threw one light in turn down a street. I didnt complain,so than i told them what was going on with the car they automatically assume it was my starter theyprofessionals right to i went ahead in brought the part come to find out it wasnt my starter the open up the brand new one in damage it,when i went to autozone the man wouldnt give my money back because it was a use product i was likenaw it cant be they said they didnt use it long story short they did in lied i had to raise hell to get my money back from autozone in the problem was simple that they charge an arm in leg forSecond experienceI came back after much hesitation because of the reviews on herein fb im thinkin hey ima give them another chance others had good compliments to say about them... Anyway my car was shaking the man told me actually the owner that it may be this or that in to comeback when it shake again ok fine. Couple days later It was barely 4 when i call to inform him i am coming to get my car look it you im the one who car is shaking off/on this man going tell me its to late they are about to close really at 4? How unprofessional you missing out on money!! let me say this the people who on their Facebook in here are people who are probably close to them so thats why the give them good reviews this was the reason i went the 1st in 2rd time because of people reviews they probably do a good job with others but this is my experience i will never go back to them again.

JJ
Review №75

Got told at the dealership where I got my car that it was going to take a week to see why my car was squealing and couldnt have my car gone a whole week, so I was recommended to this place and they found the problem and fixed it all within a day! 10/10 would come back !!

Se
Review №76

Awesome place . Honest and quick

we
Review №77

Good working honest people.

Ro
Review №78

Always helpful, always honest .

su
Review №79

Excellent place

RO
Review №80

They went above and beyond with customer service and price was very fair I highly recommend them.

Mi
Review №81

Caused more repairs and charged for what they didnt do

Pe
Review №82

Good honest work. Friendly staff.

Al
Review №83

Honest people.

Lu
Review №84

Very Reasonable

Me
Review №85

Cool place

Ja
Review №86

Great people

Pa
Review №87

Excellent service

Information
9 Photos
87 Comments
4.8 Rating
  • Address:7120 Bandera Rd, San Antonio, TX 78238, United States
  • Site:http://thebustedknuckleauto.com/
  • Phone:+1 210-680-0404
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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