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Kastis Automotive
5330 Cattleman St, San Antonio, TX 78247, United States
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Sa
Review №1

I discovered them through a neighbor of mine years ago while living in San Antonio. Even though I moved out of town, there are some things worth making the drive for. Kastis Automotive is one of those things. Heck, I even drive in for simple things like oil changes! I never have to worry about the work they did and their prices are very fair. Its so hard to find a business these days where you actually feel good about doing business with them, and that they actually appreciate you. Highly recommend Kastis Automotive!

Si
Review №2

I’ve never written a review before until now! Kastis Automotive was literally the best decision when choosing a mechanic to work on my Chrysler 300 when her check engine light came on. I was so freaked out about it but they took care of me from beginning to end! They were literally the most kind and honest people, they communicated with me thoroughly while my car was in the shop, even showing me before and after pictures of the work they had done when I went to get her and they did it in such a surprisingly quick amount of time. 10/10 will be recommending to anyone who needs honest reliable work!

Th
Review №3

Weve used this place many times, and had very good service in the past, but today was our last visit. We started out well, bringing our vehicle in bright and early, and explained the problem. The individual who accepted the vehicle said, Give us a couple hours, and well call you to discuss what we find. Instead, no contact and when we called hours later, we received arguments instead of information.Apparently, wed never dealt directly with the owner before, because he is NOT an asset to his own business. Rude and argumentative, he spent 10 minutes contradicting the information that had been given to us by his employees, which basically means his business engaged in deceptive practices, misleading us with when they might get to our vehicle.Finally, getting increasingly frustrated, and getting no further information, we resolved to retrieve our vehicle, and take it somewhere else. Unfortunately, wed already wasted most of the day while it sat there, untouched. When we got there to pick up the vehicle, the owner was even more argumentative, and basically told us to take our business elsewhere...which, even though wed already planned to do so, cemented in our mind that not only was the owner unhinged, but that he really didnt like having customers.The sad part is that we-re not unreasonable people, and the whole incident and loss of a long-time business relationship could have been avoided, if someone had just called and advised us when they said they would, let us know theyd gotten backed up, and that they still needed some extra time.And then, simply apologized, instead of arguing.So, weve found a new mechanic. Never again, this place.

Ro
Review №4

I have been here several times. Inspections, fixed my air conditioning, and an alignment. I will continue to go here for the extreme professionalism, kindness, and honesty. They won’t try to shake you down! Kastis will communicate and give you options! They even taught me a thing or 2. Like to change my air condition filter. I have built a relationship with this crew. Great people!

Li
Review №5

Great as always. They strive for happy satisfied customers. Thank you Kastis staff.

Di
Review №6

The staff was very helpful, kind, informational, and courteous. They really treated me like family and not just another walk-in customer great services for a great company I recommend anyone who needs their inspection done to stop by and theyll help you right away.

Ch
Review №7

I love Kastis. Great place, great people, great service

Ch
Review №8

I have been going to them for years. I dont trust anyone else. They are always honest and willing to help you figure out how to get the job done. I cant recommend them enough.

Ra
Review №9

Honest. They treated my daughter respect and honesty

Ta
Review №10

Rude!! The owner was very rude! Even if this is a good shop I will never go there or refer anyone because of how rude the owner was.

ro
Review №11

I have a fair amount of mechanic knowledge and I choose to work on my vehicle myself whenever possible. However, every now and again there are some jobs I just cant tackle and some symptoms I just dont know how to diagnose. When those situations happen, I go to Kastis.Rob was able to diagnose the problem with my truck without issue! It took me weeks to figure out what (I thought) was wrong with my truck but a day after leaving it with Kastis, Rob was able to diagnose the issue and he even found a few other things that needed attention as well.What I appreciated most about Kastis is that they told me what NEEDED to be fixed, but also highlighted a few other problems with my truck that could wait until I was financially ready to fix them. Ive had many experiences with auto shops trying to pull one over on me and convince me to pay for unnecessary repairs. Not Kastis. They were quick, reliable and most importantly, they were honest.Next time my truck needs repairs, I will hands down go to these guys again and I honestly recommend you do the same. They know their stuff and they wont screw you around.Thanks again guys!

Me
Review №12

Sal resolved a issue I was having on my car for a while. Great and fast customer service also they were very communicative with me. Paula was so helpful and informative about general questions I had. Definitely will be returning for any work

Ir
Review №13

Have been taking my car to Kastis for years. I trust them and I have never had to go back because something wasnt done right. They do excellent work. Have referred several friends to them. Great people!

Be
Review №14

Been going here for years. Originally came because Kastis were the only group able to do work on my Isuzu Rodeo, now I come anytime my new mustang has an issue.Consistently fair and upfront about what needs to be done on your vehicle. Can’t recommend enough.

Fl
Review №15

Honest mechanic that will always treat you right. Only bad note is they are a little on the expensive side.

Ro
Review №16

Awesome, Fast, Reasonable Price. Great Experience. Great people(Crew).

Ro
Review №17

I have been a customer for over a year, always great, friendly customer service,. The entire staff always greats, acknowledge you. Great place, great prices, recommend

Tr
Review №18

My husband took my car in to this shop after a couple others had let us down...Kastis really helped us out and even gave us some great info on my Nissan. Will definitely return. Thanks!

Me
Review №19

My family considers these guys to be our family mechanics. Theyre kind, quick, and fair. We dont go anywhere else to get our car repairs done.

Ke
Review №20

They did a real good job and its a legal place to take your vehicle. They were very helpful with information to

Ja
Review №21

This place has ALWAYS been an amazing experience. They’ve always taken care of my Toyota echo. Even one time it died in the mid section and helped pushed it to the garage.

Da
Review №22

Great, fast and professional

Jo
Review №23

Honest Mechanics. Great guys and gals. You feel like you can trust them with your car or truck. They give honest advice with fair price

gl
Review №24

What an awesome group of people! I went this morning to get my oil changed at Kastis and was told that I had cracks in my two front tires. I went immediately to have them replaced, but if it wasnt for the employees at Kastis I would be sitting on the side of the road with two blowouts! I really appreciate them letting me know. I always get A+ service when I go there.

Br
Review №25

I trust Robert with my 2007 FJ CRUISER!

Ni
Review №26

Theyve taken good care of my Tacoma for a few years now.

Se
Review №27

Rolled in with an overheated truck before work, they gave me an estimate for the parts I needed over the phone within an hour, ended up charging waaay less on the labor then I was expecting (they really could have screwed me ha), and had everything finished up by around 3:30. Its driving as good as new. These are really good people; for sure will be coming back nextime I need help. Thanks again!

Jo
Review №28

Expert reliable service and very honest

Er
Review №29

Mike Kastis and his crew have been working on my cars for the last 24 years. A family owned and operated business, Mike and Paula Kastis truly care about their customers. They are the reason I am still driving a 1996 Ford Explorer that has 373,000 original miles on it and still running strong. Thank you Kastis Automotive for taking great care of my family and friends!

Na
Review №30

Honest and work quickly at fair prices. They have always accurately diagnosed my issues and Ive referred numerous people there. Im very pleased to know about this company!

Ni
Review №31

Great service and fair prices. Ill definitely be returning for any future vehicle maintenance.

Ed
Review №32

Kastis Automotive has taken care of all of my automotive needs for over a decade now. They are honest and do not have anyone trying to push anything on you, they tell it how it is. I cannot say enough good things about the owners and their employees. Thank you Kastis, for always being there for me, you guys are fantastic! Cheers!

Ch
Review №33

Always honest and fair pricing. Like that they know how big companies treat people, so they work hard to do MUCH better.

Ra
Review №34

Great auto shop, excellent work with fair prices. Will go above and beyond for the customer, very professional and courteous.

Po
Review №35

When they say something needs repairing, you can be sure it is needed. If repair is not necessary they will tell you. They are always honest do not do unnecessary work. Ive been taking my vehicles there for some time and would highly recommend them to anyone.

S
Review №36

I feel like I didnt give you guys a proper review with just the 5 stars so here goes. Kastis Automotive is a staple in the local community. Ive heard many stories of people driving from pretty far out of town just to come see these guys for their automotive needs. I highly recommend them and they will continue to be my go to for advice on my vehicle and any automotive repairs that may come up in the future. Been going to them for years and in my experience they are very honest and up front about the costs and will even recommend to wait on certain things if they dont need to be done right this minute.

As
Review №37

I am very pleased with my experience here.I needed new shocks on my vehicle and Kastis was able to take me in the same day I called. They would have been able to take me earlier in the day, but they were closing the shop to all go eat lunch at Salsalitos. Upon arrival, they took my car into the shop immediately despite having a lot of vehicles on the lot. The mechanic checked my shocks and brought me over to show me that the shocks indeed needed replacing. I was quoted a much lower price than I expected and was told it would be done in 2 hours. I expected them to keep my vehicle for days. They called me after about 40 minutes to tell me it was already done, which meant the final price was lower than the quoted price. They could have just kept my vehicle and called me after the quoted 2 hours so they could receive a larger paycheck, but the mechanic valued honesty more than money. Before I left, the mechanic showed me my old shocks and even gave me some education about shocks.I cannot believe I finally found a mechanic I trust. They have integrity and value honesty and hard work. The person in charge obviously promotes an atmosphere which keeps the mechanics happy enough to care about the quality of their work. I cannot recommend this establishment enough.

Ge
Review №38

They said my car would be ready at 1:30 and it was ready at 1:15. Nice staff, fair prices and a well established reputation for doing quality work at fair prices.

JR
Review №39

Kastis Automotive is a rare exception today. Mike is honest, fair, reliable and his shop goes above and beyond to repair and maintain your vehicle AND earn your repeat business. I know people come all the way from Houston to use his services. Actually, Mikes just the kind of guy you wouldnt mind having for a brother-in-law either.

Ya
Review №40

As a single woman, I always feel hesitant to go to any sort of shop. Going here I feel like they always are honest and upfront. I dont get taken advantage of because Im a female... AND they do a great job with Bill (my car). Great place to get your car serviced.

da
Review №41

Great customer service

Am
Review №42

Friendly and honest staff! They guided me in learning about my cars breaks and have gotten my inspection done.

Mi
Review №43

They were very helpful and attentive. Honest and fair prices

Pa
Review №44

Great people!!!

Ru
Review №45

Quick and fast !!!

Ka
Review №46

Mike Kastis and Paula Kastis run a excellent garage!! They believe in honesty and being fair. When you take your vehicle there you can be assured the work they say is needed is necessary. I have known the Kastis family for a number of years and I trust them. If you read a negative post dont believe it! They are the best!!

AJ
Review №47

Place came recommended by a coworker who has been using Kastis for years. Ive taken 2 vehicles in three weeks to them, dropped them off overnight and had excellent service. Been very pleased with the quick diagnosis, call back, explanations, and finally the quality of the work.

OJ
Review №48

They seem fair and do a great job. My power steering went out and as it turns out it was my water pump. They repaired it with a warranty and it ended up being much cheaper than expected.

Ji
Review №49

Very professional , helpful and kind .

Sc
Review №50

Paula (the office manager and one of the owners) really cares about her customers.

St
Review №51

The folks at Kastis Automotive are the best. Friendly, knowledgeable, honest and reasonable. I really feel good about bringing my 2004 Chevy Silverado HD 2500 in to have them work on it.

pa
Review №52

Always honest and work is completed to satisfaction. Nice people!

Ma
Review №53

My family has been go Kastis for over 20 years. Mike and Robert are straight shooters and always go above and beyond to get the work done right. They do top notch work.

Ar
Review №54

Kastis Automotive has to be best, reasonable, and most honest place to get repairs done on your vehicle. Definitely, a five star place.

Ra
Review №55

These guys are the best mechanics I have personally seen. They are inexpensive and really know what they are doing. A $500+ fix we done for $130 and were only with the car an hour. Fantastic! Definitely my go to guys

Sa
Review №56

They are honest and do great work

Ch
Review №57

Honest, fair, fast, quality work. Robert helped me, with a wack tire job that developed at the hands of Discount Tire. I wish I would have known of this place sooner rather than later, having delt with the sharks at dealerships. Ill be back and gladly refer everyone I know to get work done there too. :)

Ja
Review №58

GREAT shop!!! Customer Service is impeccable. Mechanics are honest and have integrity. Theyll take care of you and your car ASAP!

ca
Review №59

By far the best place to go for automotive needs. They are quick, friendly and dont rip you off. Mike and his team are excellent!!

Hi
Review №60

These guys are great! Theyve been around forever and Ive never been jerked around. Good techs. Straightforward, polite, and honest. This is getting harder to find in a shop.

Al
Review №61

Very honest and do the job right the first time

Ra
Review №62

Honest and dependable professional services for your automobile at competitive prices.

El
Review №63

I called a ton of places before discovering Kastis Automotive. This business is top-notch! Coming from an automotive family and background, it’s hard to find the quality and service that you will experience with Kastis Automotive. I had issues with my wife’s Acura MDX, they diagnosed the issue, ordered the parts and had me going within no time. Please don’t waste your time with other automotive shops. I promise your vehicle and pocketbook will thank you for choosing Kastis! Thank you Mike and Sal, and everyone else at the shop!

sp
Review №64

Ive been coming here for a few years now. They always do great work on my truck. Thats not what gets them 5 stars tho. I was out of town and my girlfriend calls me crying. She spent three hours going from chain joint to chain joint being refused or outright insulted, and all she needed was state inspection. I told her to run over to Kastis as I trusted them. She calls me an hour later and shes right as rain again. She told me they immediately saw her and even remembered who I was, someone who comes in maybe once or twice a year. They quite literally saved the day and I can say they won both mine and my girlfriends business that day for all they did and the character they showed. Thanks yall!

os
Review №65

You can trust them they are real nice and trustworthy friendly people. They did an excellent job on my 2005 Santa Fe.

Pa
Review №66

Very courteous, very professional. I will definitely be back!

Li
Review №67

Mike and staff are very friendly and helpful. Recommend this place to all who need work done on their vehicle!

Ru
Review №68

Outstanding service. Caring, fair, honest people

De
Review №69

Great Family owned business.

Az
Review №70

Great people and fun atmosphere.

El
Review №71

Always willing to go the extra mile.... ...and with a smile.

Po
Review №72

Best mechanic around

Ma
Review №73

Great service

Un
Review №74

Best price and honest

De
Review №75

Good people

Ju
Review №76

Great independent business

mo
Review №77

Good

Information
7 Photos
77 Comments
4.8 Rating
  • Address:5330 Cattleman St, San Antonio, TX 78247, United States
  • Site:http://kastisautomotive.com/
  • Phone:+1 210-656-4583
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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