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Sam Bass Family Dentistry Rupa Govindarajan, DMD
2000 Sam Bass Rd #108, Round Rock, TX 78681, United States
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He
Review №1

This place really takes good care of you. They cater to your needs and even works together with your insurance to get the best treatment for you. I would definitely recommend them to everyone.

Ki
Review №2

Dr. G is very knowledgeable and always advices what is best for you. The best part of her I like is, she avoids unnecessary treatments and keep an eye approach to save her patients from unnecessary sufferings. Her staff is very cooperative. Very little waiting time for appointments. Very good at follow up before and after treatment. Overall I would recommend her one hundred percent. Thank you for your services Dr. G and her staff.

Ma
Review №3

I would absolutely recommend Sam Bass Family Dentistry. I appreciate the professionalism and kindness I get from everyone in the office on the phone and in person.Dr. Govindarajan is very giving of her time and I feel comfortable knowing that she constantly checks in during my appointment to make make I’m comfortable and doing well. Very attentive.

Ga
Review №4

Sam Bass Family has been amazing. The staff are very sweet & friendly . Dr. Govindarajan is incredible. She was able to extract a tooth, another dentist was recommending a surgical removal for well over $1k. I hate the dentist office. I love Sam Bass Family!

Je
Review №5

The team at Sam Bass Family dentistry was excellent. They took the time to explain everything and describe the options and were generally pleasant and accommodating. It was a great dental experience.

sa
Review №6

I got immediate help when needed 🙂 the lady in front desk Ms Mari managed to address my problem and scheduled in busiest hours as well on request .. you can always call up and clarify anything u need Dr Rupa attends the issue with utmost care 🙂 the best doc in the town

Sa
Review №7

Always so helpful with my son, who gets very anxious at the dentist, and I really appreciate that. Let’s us know if they are running early and what to come in earlier, what office ever does that? Also, very good at reminders.

Jo
Review №8

The whole staff was friendly and helpful. Love my experience with them and will keep them for my dental needs. Plus it’s great to support a local dentist that’s less than a mile down the road .

Ve
Review №9

My family is visiting Sam Bass Family Dentistry for more than 3 years. Dr Rupa and her staff are very friendly and professional. We have had a variety of services like x-rays, dental cleanings, fillings, root canals, and extractions. We are very satisfied and highly recommend their services.

Gi
Review №10

The entire staff collaborates well to make each visit a pleasant experience. I visit often because of treatment needs. Each time, the staff members always go out of their way to make me feel comfortable and affirm my diligence in personal dental care.

Ga
Review №11

Dr. Rupa Govindarajan was professional, friendly, and detailed. Her team was full of energy and friendly as well. Its good to have one dental place to go for the entire family. They were on time and we didnt have to wait. Cleanliness and their COVID safety measures made us feel comfortable. Kudos to her team for attending all of us simultaneously with zero wait time!

To
Review №12

Dr. G is a kind and thoughtful professional who really cares for her patients. Everything you’d want in a family dentist. Staff is great too! Will definitely recommend to all my family and friends.

Al
Review №13

Dr. Govindarajan is a knowledgeable and caring dentist.. She recommends only what is needed at the time and does not try upsell unneeded procedures. A breath of fresh air. This is someone you should make your family dentist.

a
Review №14

We have been going to Dr G for years and my kids are actually excited to go to see her. She is wonderful with my special needs son.

Ro
Review №15

Great experience. Were able to accommodate me for a next day appt. very pleased

Am
Review №16

Dr. Rupa is very friendly and no-nonsense. My daughter, who dreads dentist visits, came out with a smile. So, thank you, Dr. Rupa.

Jo
Review №17

I have been a patient of at Sam Bass Family Dentistry for a few years now and have had excellent service each visit.

Se
Review №18

Quick appointment. Little to no wait time. Very good care and advises by Dentist Rupa and Dental Hygienist Lakshmi.

Di
Review №19

Dr. Rupa is very caring and knowledgeable dentist. With a outstanding staff.

Sh
Review №20

Dr. Rupa is great and professional and make you feel comfortable while she is treating you!She cares about her patients!!She well manages her patients questions or concerns!!

Vi
Review №21

Dr. Rupa is very nice and good. She help us understand every detail of procedure and gave us chance to ask questions too.

Wi
Review №22

Dr.Govindarajan is the best!! Have been going here for 6 years now, highly recommend !!

Bu
Review №23

Dr. Rupa and team made my visit easy. She is very clear on what needs to be done in my case, her team is very welcoming. This has been my best dental visit by far!

Fa
Review №24

This was my second visit here and everyone in this office are friendly. Dr. Govindarajan is a compassionate, caring, and friendly dentist who did an amazing job in cleaning my teeth. I cannot thank her enough for taking her precious time to take care of my teeth. Sam Bass Family Dentistry is the best place for dental needs and I highly recommend them.

Aa
Review №25

Very skilled and friendly team that makes going to the dentist fun. Highly recommend.

Ti
Review №26

I have the highest regard for the services of Dr. Rupa Govindarajan, the technicians and office staff at Sam Bass Family Dentistry. My wife, four children and grandchild have been going to this practice and all have had positive experiences. Dr. Govindarajan is a knowledgeable person. She is careful, gentle and personally attentive. It has been obvious that she cares for her patients. There is a good feeling in the office from the moment you walk in, while you are being treated, and as you are leaving.

Al
Review №27

From booking the appt, filling out the paperwork online and submitting early (who likes to add an additional 15 min just filling out all paperwork?!), to walking in and being warmly greeted by name, then entire experience was great!! I really enjoyed meeting Bentley and having her clean my teeth, and Dr. G was so inviting and outgoing (I got an A+ on my dental exam)! Looking forward to my 6 month check up :) Thanks, team!!

Vi
Review №28

Dr G and her staff are great. Very honest, forthright and understanding along with a highly professional approach.Finally a Dental Clinic where the entire family is comfortable and happy getting treated.

Ju
Review №29

Dr. Govindarajan is always extremely helpful and flexible in her ability to squeeze us in when we have an emergency. I appreciate her and her team so much, and would recommend Sam Bass Family Dentistry to everyone!

Je
Review №30

Dr. G is wonderful. She tells you exactly what is going on, how to manage the situation and does not engage in trying to sell an unnecessary procedure. I wish we had started seeing her five years ago.

Ka
Review №31

Dr G is very caring and clearly explains all the possible treatments.I would highly recommend her for your dental care.

sa
Review №32

Very nice place for Dental care and Dr. and staff are best!! Thank you team.

sh
Review №33

Team is cooperative and polite and Dr Rupa has pretty much patience to explain the problem and cure.

Da
Review №34

Awesome Team. Thank you for your recommendations. See you Monday!

Di
Review №35

Dr. Rupa and her team is amazing. I highly recommend this practice.

ch
Review №36

So glad Dr G’s office is back open. Her and her team are so attentive and do a great job cleaning my teeth.

Lu
Review №37

I have been going to Sam Bass Family Dentistry for a few years now and the care and service have been great. Dr. Govindarajan is Fantastic! The staff is just as courteous an efficient. Overall a great experience.

Be
Review №38

Been going to Dr g since she opened I believe that was 2015 she is a great dentist very caring and always lets me know what is needed and lets me make the decision. All her staff is always very friendly and helpful

Ni
Review №39

As always top notch care and service! I broke a tooth today at lunch. Within an hour Dr. G had me in her chair. Smart, friendly dentist with an awesome staff.

Ch
Review №40

Best in town. Professional, friendly and comprehensive care.

Li
Review №41

Love Dr. G and all of the staff. Their office is extremely clean; they make sure that everything is sanitized, and that you are comfortable!

Ka
Review №42

Had a great experience here, they were so accommodating and helpful. Since I have six kids that is not easy, but they were super friendly and did a great job working to make sure we got in and out without it being too crazy (despite being during a pandemic). Its a bit of an older building, but the staff is really sweet and friendly.

As
Review №43

Dr. G is amazing. Her and her staff are doing an amazing job during the pandemic. She is really good with kids and listens to any teeth concerns you may have. I have recommended several people to her because she is just that good.

An
Review №44

We are very happy with Sam Bass Family dentistry and Dr. Rupa Govindarajan. Be it a regular check up, or a bothering tooth or some advice needed related to dental needs of our family, we know that we are in safe hands. Dr. G is wonderful and the staff is great.

Mo
Review №45

Great service and very professional! Highly recommended.

Vi
Review №46

Called for same day appointment and they were able to squeeze in quickly on the same day. I totally agree with other patients review that no up selling of unnecessary procedures at this place. And that is want I like about it. Dr.G/team explains every step thoroughly and make you feel easy at the clinic.Going forward she will be our dentist for whole family.Thanks Dr .G and her team.

Vi
Review №47

Very good care. Dr.G and the staff are very friendly and easy to work with.I am usually a procrastinator when it comes to dental. After the visit here I am getting better care and better understanding to take off my oral health. Now, I am not procrastinating the dentist visits anymore.Dr G made it a priority when it was a broken teeth that needed quick trimming. Diligently followed up to check how I was doing. Glad and blessed to have you Dr G.Thanks Dr.G and team. Appreciated!!

Su
Review №48

Dr Rupa and her team are fantastic. I feel like I have finally found a dentist practice who really cares about their patients. They are all extremely kind and caring and listen to your needs.

Aa
Review №49

My family and I come here now because the pricing is right and they actually take their time with you! When you leave here you dont feel like you just roll through McDonalds drive-thru service LOL I find that a lot of doctors and dentist these days dont really care and youre in and out they dont pay attention. This location is a bit different. The office is not the newest office on Earth but the equipment that uses all the newest equipment and they take their time and do a good job. I highly recommend this location and this dentist as well as her staff my last cleaning was excellent.

Je
Review №50

As always, I am well taken care of. I trust every assessment. I am recommending my husband to pay a much needed visit!

Ka
Review №51

Dr. Rupa is fantastic! Best dentist I have ever been to. The best and most thorough dental cleaning as well :)

Ma
Review №52

The office was really busy today but as soon as I entered the office Dr. Rupa’s staff greeted me and quickly got me in queue and process started. Can’t say enough about the professionalism of the staff and how comfortable they make you feel‼️Update: can’t say enough positive things about Dr. Gee and her staff - very responsive, good coordination with oral surgeon, always feel positive about visits…definitely recommend!

DI
Review №53

The dentist was very nice, she made me feel welcomed and treated me very well, I would highly recommend Sam Base Family Dentistry. All the staff was nice also. I always have a great experience.

Va
Review №54

I have been a patient of Sam Bass Dentist since Dr. G. took over the business. Dr. G and her staff are always very nice.When I walk in the atmosphere is more family friendly, opposed to patient - doctor. What I love most about the office is the lack of wait time. Most doctors have a minimal of a 15 minute wait (my experiences). My average wait time is less than 5 minutes and I LOVE IT!!!! I hate making an appointment, arriving before time and still having a 15- 20 minute waiting period. I also like the fact that the office files all of my insurance claims. If a procedure is scheduled for my next visit I know the insurance end has been handled before my arrival. That takes a load off my shoulders. We all know how time consuming it is when dealing with insurance companies.In short, I love the small office atmosphere and service I receive at Sam Bass Dentist. Thank you Dr. G. and staff!!!

Mi
Review №55

Great experience. Office staff is friendly and professional and the dentist is thorough and efficient in what she does. She was thoughtful and communicated with me that we needed to wait on a procedure.

Vi
Review №56

Visit Sam Bass Family Detistry and you will return.They were great.

Sr
Review №57

Dr Rupa and her staff are very professional. They are taking all the required measures during this pandemic which is very reassuring. I am seeing marked improvement in my teeth since I started visiting them.

Ka
Review №58

Absolutely amazing! Everyone was extremely kind, the office was clean and well organized. The atmosphere is relaxed and there is music playing in the background. Everyone greets you with a smile and they get to know you. Extremely knowledgeable and patient. They answered all of my questions and made sure I understood everything. I am a client for life!

Cl
Review №59

Dr. G is a great dentist. I appreciate her willingness to be conservative with interventions, especially on my sons baby teeth. Other dentists wanted to drill and cap some of his molars, which I was not excited about. Shes been willing to watch spots and intervene only when necessary, since his adult teeth are about to come in.My main critique is the office will contact me no less than 3 times to confirm our appointment, via text, calls, and email. Maybe others need this many reminders, but I dont and it gets annoying. Also our last appointment was scheduled and rescheduled (by them) three times. Not sure what was going on, but it was a bit frustrating. Still worth it though.

Ch
Review №60

Literally just called to get the balance of my sons last visit so that I could pay his mom my half. I am the one who originally scheduled his first appointment at this dentistry. It is my email address thats on the account but they wouldnt inform me of the balance because his mom was the one who took him to his first visit and signed the paperwork/HIPPA. Thats frustrating. Send a balance to the email address or something. Gave me nothing.

Ho
Review №61

Wonderful dentist takes time to explain all options and help you make informed decisions. Very good at what she does

Ed
Review №62

My first time visiting this practice. I’m very pleased with the care I received. It was easy to schedule the appointment. Dr G. Is very professional and knowledgeable.

Je
Review №63

I gave them 2 stars because the staff and the dentist was friendly. If that was all that mattered I would have given them five stars. I went to this place to get my teeth cleaned and have a cavity filled. 2 years later I am paying another dentist to redo the work. After going to this practice I thought fillings were supposed to feel rough like concrete that didnt quite dry up correctly. When she (cant remember her name and it doesnt matter to me) put the fillings in, she gave me some shots to numb everything. But it didnt work. And when I told her I could still feel it she informed me that she has had children come in and not be as squeamish as I was. So I walked around for a few days with it feeling like there was an overhang of filling concrete on my teeth. I went back in after cutting my tounge on the overhang and she said she would file it down. I have a big fear of going to the dentist office and this place increased that 10 folds. While trying to file the overhang down she told me I needed to relax. I kept telling her it was hurting and she said it should be okay after she filed it down. Turns out that she didnt fill either of the teeth like she was supposed to. I went to Dr. Tejas Patel and received the news that both of my fillings had little pockets of space that was under the filling. Thats what was causing me the pain. Long story Long...save yourself the trouble. Go find a practice that gets it right the first time.

Ra
Review №64

Called 10am for same day appointment and got in by 2 pm for recapping the crown. Done in 30 minutes. As always no up selling of unnecessary procedures at this place. And that is want I like about it. Dr.G explains every step thoroughly.

Al
Review №65

Dr.G is amazing! She has seen my kids since they were infants and I finally switched after going to a corporate dental group. She was so honest with what needed to be done and talks you through everything! She was efficient and very fair with pricing! I am going back to finish getting my dental work done and I cant be more thrilled! I have hated going to the dentist and still dont like it, but, Dr.G makes it barable!

Ja
Review №66

Dr. Rupa and her staff are great to work with. Dr. Rupa always has good advice and her staff is very polite and accommodating. Its been a pleasure being a patient at this practice.

Co
Review №67

Dr. G. and her staff always take good care of me. She is patient and takes as much time as necessary to explain procedures and directions. Any questions I have are always answered thoughtfully. The girls at the counter are so warm and engaging. They greet me with a friendly smile, and I kind of feel like I am catching up with old friends.

Lu
Review №68

I visited this office for the first time today & I had such a pleasant experience. ☺️During my appointment which included x-rays & cleaning, Dr. G & her staff made me feel at ease. They were very courteous, professional & polite.I walked out a loyal patient....even scheduled my next 6 month check up before leaving their office!

Am
Review №69

When I first came to Sam Bass Family Dental I was so happy to be immediately welcomed by the friendly staff and even friendlier doctor. Dr. G is the type of person you can feel comfortable with and rely on to do a good job, she is professional, empathetic, and mindful. I always come here for my all my dental needs and now the rest of the family will start coming here. I highly recommend this business!

Br
Review №70

Dr. G and the Sam Bass Family were outstanding!! They accommodated my schedule and were very professional. All of the staff are very polite and outgoing. The quality of work was top notch and they did a wonderful job of making what can be an uncomfortable chore into a pleasant, pain free experience. I highly recommend Dr. G and crew for anyone in need of dental work. Thanks Dr. G 😁👍👌👏😁

su
Review №71

Dr. G. and her staff took good care of me. She spent more time to explain the procedures and directions.Thanks again!

Ch
Review №72

I love Dr.Rupa. She is always very nice and encouraging. She tells you exactly what she will be doing and why and Ive never had any problems asking her questions or to explain things. Ive been going here with my father for two to three years and I love coming back.

Ju
Review №73

Dr. G is the best.... I have been coming here for the last 5 years ..... Dr. G really makes you feel relaxed and cared for....

Bi
Review №74

First visit was amazing. Everything was easy and clear and I cannot say how friendly the staff was. Dentist visits are usually a drag, but Sam Bass Family Dentistry truly made it a good experience and its a pleasure to know theyre my primary dentist now!

jo
Review №75

Very friendly staff, dr was very engaging. Only thing my kids didnt get a toy like they did in th their former dentist. Staff was patient,friendly and professional. Love them

T
Review №76

I am a big baby when it comes to dental work. Dr G is very caring and takes the time to ensure I am comfortable. I have been three times and highly recommend!

Jo
Review №77

She is a wonderful dentist. My kiddos enjoying seeing her.

Ta
Review №78

I called with a tooth emergency on a friday and they were able to accommodate me same day. All the staff was very friendly as well as Dr G.

Jo
Review №79

A couple of years ago I decided it was time to make sure my teeth and gums were in tip top shape. Picking Dr. G as my dentist was a very rewarding decision. She is simply unlike any health care practitioner I have ever known. She is technically excellent, she is approachable and she makes a point about informing you about dental health. Best of all, she goes out of her way to make sure you are comfortable on a moment to moment basis as she does her work. Thanks to Dr. G, I no longer dread visits to the dentist, and that alone has made a big difference in the success of my pursuit of excellent health. Thank you Dr. G7-31-19 Update. My teeth are healthier than ever. Dr. G and the fine staff that she employs are still awesome. Thanks again!!!

Me
Review №80

Hi There, I have been to this clinic yesterday. It was an amazing experience with Dr G and her staff. Had questions on my insurance and co pay and miscellaneous questions all were very well explained. There is no wait time and flexible to make appointment if we cannot make it. Would recommend anyone Who are looking for best dental service. Very patient staff, been very caring gentle at their job.

Ka
Review №81

I am so happy that I found Sam Bass Family Dentistry. I was looking for a small, local dentist office that accepted my insurance. Dr. G and her staff are amazing! The office is small and friendly. Dr. G is very kind. Her manner is very pleasant. I highly recommend Sam Bass Family Dentistry.

Ho
Review №82

Dr. G is awesome! I hadn’t seen a dentist in 18 months - got a full set of X-rays, exam, and cleaning in an hour. She was informative, compassionate, thorough and gentle. I was with my previous dentist for many years, and only had to find a new one since I relocated. I was hesitant to find someone that I would like just as much - I was pleasantly surprised that Dr. G fits the bill! I plan to be a patient for years to come.

Ra
Review №83

A pleasant experience. The staff and the doctor are courteous and ensure that we are getting the best experience. They are particularly good with kids making sure they are ready for the examination.

Da
Review №84

Dr. Govindarajan was excellent in different aspects. First, she was able to explain the whole step-by-step procedure of what I have to go through for improving my oral hygiene and health in the first consultation. Wherein I had to go through several stages of appointments with Dr. G, an orthodontist, and Oral Surgeon. Second, she is skillful, she exhibited a very light touch, she maneuvered her way through the jungle of my teeth and find what was needed to be worked on within a few minutes and was able to provide the sufficient solutions to the encountered problems, I also had my teeth cleaned and it was not painful as I thought it would be. Lastly, she is accommodating and approachable, she always welcomes questions and responds with an efficient answer. The other staff was also as friendly and accommodating as her. I would definitely come back for my future procedures.

An
Review №85

Dr. Rupa was extremely caring and explained in detail why she was taking X-rays, why I needed to floss, why we brush etc like it was my first exam. I am very scared of dentists and often avoid going for my yearly visits. She made me feel very comfortable and I will definitely recommend her. Actually sending out a note to all my friends.So happy I found her.Thanks Rupa. I promise to floss and come back for my next check up.

Ri
Review №86

Ive been seeing Dr. G. since she opened her office in Round Rock. The dental care has been excellent. She developed a treatment plan to manage my condition. She did what was necessary, and only whats necessary. Always concerned with patient comfort.

ir
Review №87

Very helpful front desk staff and my hygienist gave me some good tips for perio care. Dr Govindarajan has a great chair side manner and gives practical advice about my dental care. I’m very happy with my decision to choose her as my dentist.

ki
Review №88

Whole staff was welcoming and empathic the condition of my teeth. Dr G. Seemed very honest and informative. Was skeptical because of past experiences with other dentists but she was able to gain my trust almost instantly which is very hard to do. Exceeded my expectations.

Ju
Review №89

I was referred here by a good friend and I am so thankful! Great staff, amazing dentist and I felt like they actually care what happens to me and my teeth.

An
Review №90

One of my friend referred Dr. Govindarajan. This was my first visit with Sam Bass Family Dentistry. The reception was good.Dr. Govindarajan explanation was very friendly and was very open.

JJ
Review №91

I am very pleased thus far with my first visit. The staff is very friendly as well as the Doctor.The Doctor is very knowledgeable. I am looking foward to my next visit. I really appreciate the sense if urgency getting the job completed. I am so happy Ive found a great Dental family.

An
Review №92

My family loves Dr. Schiller! She is kind and patient. She puts my children at ease and they trust her! She has gone above and beyond any other dentist we have been to. We do truly enjoy her and will never go any place else!

Je
Review №93

UPDATE: As always, a great experience. I love how Dr. G explains everything.Dr. G is amazing. She is very attentive and does not recommend anything that is not necessary. Also the staff is wonderful.

Ma
Review №94

My family and I love going to Dr. G for our dental needs! She is very caring and understanding. If youre looking for a new dentist, I definitely recommend going to her. Trust me you will not regret a thing!

Ka
Review №95

Dr. Govindarajan and staff are wonderful! It was my childrens first visit and we all enjoyed our time there. My son has a hard time sitting still but Dr. G was so patient and had fun with him that he sat still the whole time! Great job!

Em
Review №96

Dr G is very friendly and accommodating to our family. Our kids love going there. Excellent Service. Thanks Dr G😀.

mi
Review №97

Worst dentist ever. I had a full panic attack and felt insulted that I was crying from pain. She also talks down to her employees in your presence. I will never ever go there again nor will my family. She made me feel like I was overreacting. My blood pressure after a cavity filling was 177/112. She is heartless and I had to pay her when I left. I had to sit in my truck and cry for 30 min before I could drive from the anxiety I felt! Pls dont ise Sam bass family dentistry unless you enjoy being belittled!

Te
Review №98

Dr. G is a great dentist. The staff is professional yet makes you feel comfortable and seems to really be interested in your life and livelihood. Make Dr. G your personal dentist today!

Da
Review №99

My son and I have been going here since she took over and we love Dr. G. I brought my 5 year old grandson yesterday and he is definitely a more difficult child when it comes to cooperating. Dr. G and her staff were able to do his cleaning and get the x-rays they needed while being very sweet and patient with him.

Ma
Review №100

I went there before it was sold. I called to have a tooth re-bonded that had come off. I asked repeatedly if they could do this that day. They said yes every time. I went in and waited and again asked if they would be able to do it. They said no...they would only check it. I was furious and asked why they lied to me? The dentist raised her head from the desk and asked what I needed. I told her and she had me taken to exam room. At that point she started with the do I have insurance, how will I pay and all that. I showed my insurance and they ran it. My portion would be $80 and she asked could I pay it? I said of course. They came in 2 more times demanding payment before they could start. I pulled out my wallet and gave them my credit card. They started and replaced it. I looked at it and told them it was way off in color. They said that is the closest they could get. They polished it and left the room. I told the guy tech the bonding still very rough and could he smooth it out some more. he said no...that was all he could do. I complained to deaf ears. They kept sending me reminders for cleaning , etc. I always told them how dissatisfied I was. never a peep. Yes, they did sell out, but I assume the same lame people still work there.

Information
15 Photos
100 Comments
4.9 Rating
  • Address:2000 Sam Bass Rd #108, Round Rock, TX 78681, United States
  • Site:http://www.sambassdental.com/
  • Phone:+1 512-341-3200
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dentist
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:Closed
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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